Maintenance FORD EXPLORER 2001 2.G Repair Manual

Cleaning the wiper blades, windshield and rear window
If the wiper blades do not wipe properly, clean the wiper blade rubber
element with undiluted windshield washer solution or a mild detergent.
To avoid damaging the blades, do not use fuel, kerosene, paint thinner or
other solvents.
If the wiper still does not wipe properly, this could be caused by
substances on the windshield or rear window such as tree sap and some
hot wax treatments used by commercial car washes. Clean the outside of
the windshield or rear window with a non-abrasive cleaner such as Ford
Ultra-Clear Spray Glass Cleaner, (E4AZ-19C507±AA), available from your
Ford Dealer.Do notuse abrasive cleansers on glass as they may cause
scratches. The windshield or rear window is clean if beads do not form
when you rinse it with water. The windshield, rear window and wiper
blades should be cleaned on a regular basis, and blades or rubber
elements replaced when worn.
Cleaning seats equipped with side air bags
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Follow the directions that come with
the cleaner. Do not saturate the seat cover with upholstery cleaner.
Do not use chemical solvents or strong detergents when cleaning
the seat mounted side air bag. Such products could contaminate
the side air bag system and affect performance of the side air bag in a
collision.
Cleaning the instrument panel
Clean with a damp cloth, then dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Maintenance and care
252

Cleaning the instrument cluster lens
Clean with a damp cloth, then dry with a dry cloth.
Do not use household or glass cleaners as these may damage the lens.
Cleaning the overhead console
Clean with a damp cloth, then wipe dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the console. The dull
finish in this area helps protect the driver from undesirable windshield
reflection.
Cleaning the interior fabric
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Do not use household or glass cleaners.
These agents can stain and discolor the fabric. Use a mild soap and
water solution if necessary.
Cleaning and maintaining the safety belts
Clean the safety belts with a mild soap solution recommended for
cleaning upholstery or carpets. Do not bleach or dye the belts, because
these actions may weaken the belt webbing.
Check the safety belt system periodically to make sure there are no
nicks, wear or cuts. If your vehicle has been involved in an accident,
refer to theSafety belt maintenancesection in theSeating and safety
restraintschapter.
Cleaning leather seats (if equipped)
To clean, simply use a soft cloth dampened with water and a mild soap.
Wipe the leather again with a damp cloth to remove soap residue. Dry
with a soft cloth. For tougher soiling concerns, Ford recommends using
the Deluxe Leather Care Kit F8AZ-19G253±AA, which is available from
your Ford Dealer. This mild cleaner and special pad, cleans the leather
and maintains its natural beauty. Follow the instructions on the cleaner
label. Regular cleaning of your leather upholstery helps maintain its
resiliency and color.
Do not use household cleaning products, alcohol solutions,
solvents or cleaners intended for rubber, vinyl or plastics.
Maintenance and care
253

Woodtone trim
Wipe stains with a soft cloth and a multi-purpose cleaning solution.
Inside windows
Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507±AA) for the inside
windows if they become fogged.
Cleaning mirrors
Do not clean your mirrors with a dry cloth or abrasive materials. Use a
soft cloth and mild detergent and water. Be careful when removing ice
from outside mirrors because you may damage the reflective surface.
Maintenance and care
254

1Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your scheduled maintenance
guide to determine the correct service interval.
2Indicates only approximate dry-fill capacity. Some applications may
vary based on cooler size and if equipped with an in-tank cooler. The
amount of transmission fluid and fluid level should be set by the
indication on the dipstick's normal operating range.
3Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
4Fill to 6 mm to 14 mm (1/4 inch to 9/16 inch) below bottom of fill hole.
5Vehicles equipped with 4.0L SOHC V6 engines may be equipped with a
conventional rear axle. Refer to your scheduled maintenance guide for
axle fluid change intervals.
6Vehicles equipped with 4.0L SOHC V6 engines and 3.73:1 or 4.10:1 rear
axle ratios or with a 5.0L V8 engine require synthetic rear axle lubricant.
Rear axles containing synthetic lubricant are lubricated for life. These
lubricants are not to be checked or changed unless a leak is suspected or
service is required. The axle lubricant should be changed any time the
axle has been submerged in water.
Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118±A for complete refill
of Traction-Lok axles.
Capacities and specifications
257

ItemFord Part Name
or equivalentFord Part
NumberFord
Specification
Ford
conventional and
Traction-Lok rear
axles
3, 4, 5 3, 4, 5 3, 4, 5
Front axle (4X4)Motorcraft SAE
80W-90 Premium
Rear Axle
LubricantXY-80W90-QL WSP-M2C197-A
Transfer case
(4X4)Motorcraft
MERCONtAT FXT-2-QDX MERCONt
Transfer case
Front Output Slip
ShaftPremium
Long-Life GreaseXG-1-C or
XG-1-T or
XG-1-KESA-M1C75-B
Windshield
washer fluidUltra-clear
Windshield
Washer
ConcentrateC9AZ-19550-AC ESR-M17P5-A
1DO NOT USE Ford Extended Life Engine Coolant F6AZ-19544-AA,
meeting Ford specification WSS-M97B44-D (orange in color) Refer to
Adding engine coolant,in theMaintenance and Carechapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your scheduled maintenance
guide to determine the correct service interval.
34.0L vehicles with conventional rear axles are filled with Motorcraft
SAE 80W-90 Premium Rear Axle Lubricant, part number XY-80W90-QL,
Ford specification WSP-M2C197-A.
44.0L vehicles with limited slip differentials and all 5.0L applications use
rear axles that are filled with Motorcraft SAE 75W-140 High Performance
Synthetic Rear Axle Lubricant, part number F1TZ-19780-B or equivalent
meeting Ford specification WSL-M2C192-A.
54.0L vehicles with limited slip differentials and all 5.0L applications
must add 118 ml (4 oz) of Additive Friction Modifier C8AZ-19B546-A or
equivalent meeting Ford specification EST-M2C118±A to the rear axle
whenever the axle has been serviced.
Capacities and specifications
259

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items)
²protection against repair costs after your Bumper to Bumper Warranty
expires
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage. (In Hawaii, rules vary. See your
dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection throughout
the United States and Canada, provided by a network of more than 5,000
participating Ford or Lincoln Mercury and Ford of Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options, or visit the Ford ESP website at
www.ford-esp.com.
Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company or Ford of Canada dealership
authorized for warranty repairs. Certain warranty repairs require special
training though, so not all dealers are authorized to perform all warranty
repairs. That means that depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership
can not assist you, then contact the Customer Relationship Center.
Customer assistance
263

In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²
sales disputes between customer and dealer except those associated with
warranty repairs or concerns with the vehicle's performance as designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Customer assistance
266

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
267

A
Air bag supplemental restraint
system ................................137, 141
and child safety seats ............139
description ......................137, 141
disposal ....................................144
driver air bag ..................139, 142
indicator light ...........10, 141, 143
operation .........................139, 142
passenger air bag ...........139, 142
side air bag ..............................141
Air cleaner filter .......................255
Air conditioning ..........................23
automatic temperature
control system ..........................27
rear seat controls .....................32
Air suspension ...........................160
description ..............................160
warning light .............................12
All Wheel Drive (AWD),
driving off road .........................173
Ambulance packages ....................3
Antifreeze (see Engine
coolant) .....................................216
Anti-lock brake system
(see Brakes) ......................157±158
Anti-theft system
warning light .............................11
Armrests ....................................107
Audio system (see Radio) .........36
Automatic transmission
driving an automatic
overdrive .........................162, 165
fluid, adding ............................222
fluid, checking ........................222
fluid, refill capacities ..............255fluid, specification ..................260
Auxiliary power point ...............106
Axle
lubricant specifications ..258, 260
refill capacities ........................255
traction lok ..............................175
B
Battery .......................................225
acid, treating emergencies .....225
charging system warning
light ............................................11
jumping a disabled battery ....199
maintenance-free ....................225
replacement, specifications ...255
servicing ..................................225
voltage gauge ............................16
Belt minder ...............................133
Brakes ........................................157
anti-lock ...........................157±158
anti-lock brake system (ABS)
warning light .....................10, 158
brake warning light ..................10
fluid, checking and adding ....214
fluid, refill capacities ..............255
fluid, specifications .........258, 260
lubricant specifications ..258, 260
parking ....................................158
shift interlock ..........................161
Break-in period .............................3
C
Capacities for refilling fluids ....255
Cargo area shade ......................108
Cargo cover ...............................108
CD changer .................................78
Index
276

definition .................................176
driving with a heavy load ......176
location ....................................176
GVWR (Gross Vehicle Weight
Rating) .......................................176
calculating .......................176, 178
definition .................................176
driving with a heavy load ......176
location ....................................176
H
Hazard flashers .........................186
Head restraints .................121, 125
Headlamps ...................................22
aiming ......................................248
autolamp system .....................101
bulb specifications ..................248
daytime running lights .............22
flash to pass ..............................23
high beam ...........................11, 22
replacing bulbs .......................244
turning on and off ....................22
warning chime ..........................13
Heating ........................................23
heating and air conditioning
system .......................................23
HomeLink universal
transceiver (see Garage door
opener) ................................96±100
Hood ..........................................208
I
Ignition .................................83, 260
Infant seats
(see Safety seats) .............145±146
Inspection/maintenance (I/M)
testing ........................................243Instrument panel
cleaning ...................................252
cluster ..................................8, 253
lighting up panel and interior....23
location of components ..............8
J
Jack ............................................195
positioning ...............................195
storage .....................................195
Jump-starting your vehicle ......199
K
Keyless entry system ...............114
autolock ...................................116
keypad .....................................114
locking and unlocking doors ..115
programming entry code .......114
Keys ...................................117±119
key in ignition chime ...............13
positions of the ignition ...........83
L
Lamps
bulb replacement
specifications chart ................248
cargo lamps ...............................23
daytime running light ...............22
fog lamps ...................................22
headlamps .................................22
headlamps, flash to pass ..........23
instrument panel, dimming .....23
replacing bulbs ...............243±247
Lane change indicator (see
Turn signal) .................................83
Liftgate ......................................107
Lights, warning and indicator ......8
Index
279