bluetooth FORD EXPLORER 2013 5.G User Guide

WARNING:Do not wait for 911 Assist™ to make an emergency
call if you can do it yourself. Dial emergency services immediately
to avoid delayed response time which could increase the risk of serious
injury or death after a crash. If you do not hear 911 Assist™ within five
seconds of the crash, the system or phone may be damaged or
non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not becoming a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist™ from working properly.
Note:SYNC911 Assist™ feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911
Assist™ privacy notice later in this section for important information.
Note:If 911 Assist™ is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist™ is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC911 Assist™ works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connectedBluetooth-enabled phone.
For more information about 911 Assist™, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist™ On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
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5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone connection
at vehicle start. Off without reminder provides a display reminder only
without a voice reminder at phone connection.
To make sure that 911 Assist™ works properly:
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist™); however, if 911 Assist™ is triggered, SYNC
tries to contact emergency services. If a connected phone is damaged or
loses connection to SYNC, SYNCsearches for, and tries to connect to,
any available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
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Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to Vehicle
Health Report may also collect additional vehicle information. Ford may use
the vehicle information it collects for any purpose. If you do not want to
disclose your cellular phone number or vehicle information, do not run the
feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. Refer to www.SYNCMyRide.com - Vehicle Health
Report Terms and Conditions, and Privacy Statement - for more information.
SYNCServices: Traffic, Directions & Information (TDI)
Note:SYNCServices requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNCServices. Refer to the
Phone featuresfor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction and
speed to help provide you with the directions, traffic reports, or business
searches you request. Further, to provide the services you request and for
continuous improvement, the service may collect and record call details and
voice communications. For more information, see SYNCServices Terms and
Conditions at www.SYNCMyRide.com. If you do not want Ford or its service
providers to collect the vehicle travel information or other information
identified in the Terms and Conditions, do not activate or use the service.
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SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SYNCMyRide.com.
Connecting to SYNCServices Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNCServices using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you’re connected to the service, follow the voice prompts to
request the desired service such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4.
Say “Services” to return to the services main menu or for help, say “Help”.
Connecting to SYNCServices Using the Phone Menu
1. Press the phone button to enter the Phone Menu.
2. Scroll untilServicesappears in the display.
3. Press OK to confirm and enter the Services menu. The display
indicates the system is connecting.
4. Press OK. SYNCinitiates the call to the services portal.
5.
Once connected, follow the voice prompts to request your desired Service
such as Traffic or Directions. You can also say “What are my choices?” to
receive a complete list of available services from which to choose.
6. To return to the services menu, say “Services” or for help, say “Help”.
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say “Directions” or “Business
Search”. To find the closest business or type of business to your
current location just say “Business Search” and then “Search Near
Me”. If you need further assistance in finding a location you can say
“Operator” at any time within a Directions or Business search to
speak with a live operator. You may also be prompted to speak with
an operator. The live operator can assist you by searching for
businesses by name or by category, residential addresses by street
address or by name or specific street intersections. Operator Assist is
a feature of your SYNC Services subscription. For more information
on Operator Assist visit www.SYNCMyRide.com/support.
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SYNC Services Quick Tips
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
You can even access your account outside the
vehicle. Just use the number on your phone’s
call history. Traffic and Directions features do
not function properly but information services
and the 411 connect and text message
features are available.
MEDIA FEATURES
You can access and play music from your digital music player over the
vehicle’s speaker system using the system’s media menu or voice
commands. You can also sort and play your music by specific categories
such as artists, albums, etc.
SYNC is capable of hosting nearly any digital media player including:
iPod, Zune™, “Plays from device” players, and most USB drives. SYNC
also supports audio formats such as MP3, WMA, WAV and ACC.
Connecting Your Digital Media Player via the USB Port
Note:If your digital media player has a power switch, ensure that the
device is turned on.
To connect using voice commands:
1. Plug the device into the vehicle’s USB port.
2. Press the voice icon and when prompted, say “USB”.
3. You can now play music by saying any of the appropriate voice
commands. Refer to the media voice commands.
To connect using the system menu:
1. Plug the device into the vehicle’s USB port.
2. Press AUX and then MENU to enter the Media Menu.
3. Scroll until Select Source appears and press OK.
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4. Scroll to select USB and press OK.
5. Depending on how many digital media files are on your connected
device, Indexing may appear in the radio display. When indexing is
complete, the screen returns to the Play Menu.
6. Press OK and scroll through selections of:
•Play All
•Albums
•Genres
•Playlists
•Tracks
•Explore USB
•Similar Music
•Return
When the desired selection appears in the display, press OK to build your
desired music selection.
What’s Playing?
At any time when a track is playing, you can press the voice
icon and ask the system, “What’s playing?”. The system reads
the metadata tags (if populated) of the playing track to you.
Media Voice Commands
Press the voice icon and, when prompted, say “USB” then any
of the following:
“USB”
“Autoplay off”
“Autoplay on”
“(Phone) (Media) (Bluetooth) Connections”
“Pause”
“Play”
“Play album ”
1,3
“Play all”
“Play artist ”1,3
“Play genre ”1,3
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Press the voice icon and when prompted say “Bluetooth Audio” and then
any of the following:
“BLUETOOTH AUDIO”
“(Phone) (Media) (Bluetooth) Connections”
“Pause”
“Play”
“Play next track ”
“Play previous track ”
Media Menu Features
The media menu allows you to select your media source, how to play
your music (by artist, genre, shuffle, repeat, etc.), and also to add,
connect or delete devices.
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll to cycle through:
When you select: You can:
Play MenuPlay your music by artist, album, genre,
playlists, tracks, similar music or to simply,
play all. You can also choose to Explore USB
to view the supported digital music files on
your playing device.
Refer to Play Menu later in this section for
more information.
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When you select: You can:
Select SourceSelect and play music from your USB port,
auxiliary input jack (line in) or stream music
from your Bluetooth-enabled phone.
Press OK to select, then scroll to choose from:
USB: Press OK to access music plugged into
your USB port. You can also plug in devices to
charge them (if supported by your device).
Once connected, the system indexes any
readable media files. (The time required to
complete this depends on the size of the
media content being indexed.) If Autoplay is
on, you can access media files randomly as
they are indexed. If turned off, indexed media
is not available until the indexing process is
complete. SYNC is capable of indexing
thousands of average size media and notifies
you if the maximum indexing file size is
reached.
Bluetooth Audio: This is a phone-dependent
feature which allows you to stream music
playing on your Bluetooth-enabled phone. If
supported by your device, you can press
SEEK to play the previous or next track.
Line in: Press OK to select and play music
from your portable music player over the
vehicle’s speakers.
Note:If you have already connected a device
to the USB port, you cannot access the line in
feature. Some digital media players require
both USB and line in ports to stream data and
music separately.
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When you select: You can:
Media SettingsChoose to shuffle or repeat your music and
select your Autoplay settings. Once these
selections are turned on, they remain on until
turned off.
Note:Some digital media players require both
USB and line in ports to stream data and
music separately. Press OK to select and then
scroll to choose from:
Shuffle: Press OK to shuffle available media
files in the current playlist.Note:To shuffle
all media tracks, you must select Play All in
the Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during the
indexing process.
Press SEEK to play the previous or next
track.
Mobile AppsInteract with SYNC-capable mobile
applications on your smart phone. Refer to
SYNCAppLink™earlier in this chapter for
more information.
System SettingsAccess Bluetooth Device menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Note:Refer to System Settings for more
information.
Exit Media MenuPress OK to exit the media menu.
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When you select: You can:
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile
a playlist for you.
Press OK to select. The system creates a new
list of similar songs and begin playing. The
metadata tags must be populated for this
feature to include each track.
Note:With certain playing devices, if your
metadata tags are not populated, the tracks
won’t be available in voice recognition, play
menu or similar music. However, if you place
these tracks onto your playing device in “Mass
Storage Device Mode”, they are available in
voice recognition, play menu browsing and
similar music. Unknowns are placed into any
unpopulated metadata tag.
ReturnExit the current menu.
System Settings
System settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
Bluetooth Devices Menu Options
This menu allows you to add, connect and delete devices as well as turn
Bluetooth on and off.
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Bluetooth Devices appears.
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