power steering FORD EXPLORER 2013 5.G Owner's Manual
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Page 524 of 576

Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries
to contact emergency services. If a connected phone is damaged or loses
connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
524MyFord Touch™
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)
Page 574 of 576

Power steering .......................... 277
Power Windows ......................... 106
Privacy information .......... 428, 478
Push button start system ......... 205
Putting a call on/off hold ......... 435
Q
Quick touch buttons ................. 548
R
Radio .......................... 146, 150–151
AM/FM ..................................... 487
Single CD ................ 146, 150–151
Radio reception ......................... 144
Radio voice commands ............. 493
Rear view camera
display ................................ 248, 528
Rear window
defroster .................... 158, 160, 162
Receiving a text
message ............................. 438, 513
Recommendations for
attaching safety restraints
for children .................................. 25
Relays ................................ 313–314
Remote entry system
illuminated entry ...................... 79
locking/unlocking doors ........... 75
opening the trunk ..................... 76
replacing the batteries ............. 63
Reverse sensing system ........... 243
Roadside assistance .................. 300
Roll stability control ................. 238
Roof rack ................................... 279
Route preferences .................... 544S
Safety Belt Maintenance ............ 47
Safety belts
(see Safety restraints) ......... 39, 42
Safety defects, reporting .......... 312
Safety information ............ 427, 476
Safety restraints .............. 39–40, 42
Belt-Minder............................. 43
Belt-Minder,
deactivating/activating ............. 44
extension assembly .................. 42
for adults ............................. 39–40
for children ......................... 20, 25
inflatable safety belt ................. 46
Occupant Classification
Sensor ........................................ 53
safety belt maintenance ........... 47
seat belt maintenance .............. 47
warning light and chime .......... 43
Safety restraints -
LATCH anchors ........................... 30
Safety seats for children ...... 20, 25
Safety Compliance
Certification Label .................... 398
Satellite Radio ................... 146, 494
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log ............. 412
SD card ...................... 154, 502, 539
Seat belts
(see Safety restraints) ............... 39
Seats .......................................... 178
child safety seats ................ 20, 25
climate control ........................ 177
easy access/easyout feature .. 175
front seats ............... 172–173, 176
heated ...................................... 175
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Owners Guide gf, 1st Printing
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Page 575 of 576

memory seat ..................... 64, 174
second row seats .................... 178
third row seats ........ 179, 185–186
Second-row power fold seat .... 182
SecuriCode keyless entry
system .......................................... 84
SecuriLock passive anti-theft
system .......................................... 86
Selecting your media source
(USB, Line in, BT audio) ......... 458
Sending new text messages ..... 513
Setting a destination ................ 539
Setting a destination
by voice ..................................... 540
Setting the clock ............... 146, 527
Setting your wallpaper ............. 527
Side air curtain ........................... 57
Side-curtain airbags system ....... 57
SIRIUSsatellite radio ..... 146, 494
SIRIUS satellite radio voice
commands ................................. 497
SIRIUS Travel Link ................... 520
SIRIUS Travel Link voice
commands ................................. 521
Snowplowing ............................... 16
SOS Post Crash Alert ................. 50
Spark plugs,
specifications ..................... 392, 397
Special notice
ambulance conversions ............ 16
utility-type vehicles .................. 16
Specification chart,
lubricants ................................... 393
Stability system ......................... 238
Starting your vehicle ................ 207jump starting .......................... 302
push button start system ....... 205
Steering wheel ............................ 90
controls ...................................... 92
tilting ......................................... 90
Supplemental Restraint System
(SRS) (see airbags) .................... 51
Supported media file types ...... 506
Supported player, media
formats and metadata
information ................................ 506
SYNCcustomer support ......... 427
SYNCServices ................. 451, 516
System settings ......................... 529
T
Temperature control
(see Climate control) ...... 158, 160,
162, 536
Text messaging ................. 438, 512
Text messaging (sending,
downloading, deleting) ..... 439, 441
Third-row power fold seat ....... 187
Tilt steering wheel ...................... 90
Tires ........................... 362–363, 383
alignment ................................ 376
care .......................................... 362
changing .......................... 383, 385
checking the pressure ............ 372
inflating ................................... 370
label ......................................... 369
replacing .................................. 374
rotating .................................... 377
safety practices ....................... 376
sidewall information ............... 364
snow tires and chains ............ 377
spare tire ................................. 383
Index575
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)