airbag FORD EXPLORER 2013 5.G Owner's Guide

WARNING:Do not wait for 911 Assist™ to make an emergency
call if you can do it yourself. Dial emergency services immediately
to avoid delayed response time which could increase the risk of serious
injury or death after a crash. If you do not hear 911 Assist™ within five
seconds of the crash, the system or phone may be damaged or
non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not becoming a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist™ from working properly.
Note:SYNC911 Assist™ feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911
Assist™ privacy notice later in this section for important information.
Note:If 911 Assist™ is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist™ is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC911 Assist™ works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connectedBluetooth-enabled phone.
For more information about 911 Assist™, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist™ On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
SYNC447
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone connection
at vehicle start. Off without reminder provides a display reminder only
without a voice reminder at phone connection.
To make sure that 911 Assist™ works properly:
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist™); however, if 911 Assist™ is triggered, SYNC
tries to contact emergency services. If a connected phone is damaged or
loses connection to SYNC, SYNCsearches for, and tries to connect to,
any available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
448SYNC
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

911 Assist™ May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist™ Privacy Notice
Once 911 Assist™ is set on, it may disclose to emergency services that
the vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist™ may also be capable of electronically or verbally disclosing to
911 operators the vehicle location, and/or other details about the vehicle
or crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this information, do
not turn the feature on.
Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
SYNC449
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Calendar
Press the information button, then select Calendar. You can
view the current calendar by day, week or month.
911 Assist™ (If Equipped)
WARNING:Unless the 911 Assist setting is set on prior to a crash,
the system will not dial for help which could delay response time,
potentially increasing the risk of serious injury or death after a crash.
WARNING:Do not wait for 911 Assist to make an emergency call if
you can do it yourself. Dial emergency services immediately to avoid
delayed response time which could increase the risk of serious injury or
death after a crash. If you do not hear 911 Assist within five seconds of the
crash, the system or phone may be damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
collision. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
MyFord Touch™523
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Setting 911 Assist On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off (which
would activate 911 Assist); however, if 911 Assist is triggered, SYNC tries
to contact emergency services. If a connected phone is damaged or loses
connection to SYNC, SYNC searches for, and tries to connect to, any
available previously paired phone and tries to make the call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
524MyFord Touch™
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

911 Assist May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
MyFord Touch™525
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Potential Map Inaccuracy
Maps used by this system may be inaccurate because of changes in
roads, traffic controls or driving conditions. Always use good judgment
and common sense when following the suggested routes.
Emergency Services
Do not rely on any navigation features included in the system to route
you to emergency services. Ask local authorities or an emergency
services operator for these locations. Not all emergency services such as
police, fire stations, hospitals and clinics are likely to be contained in the
map database for such navigation features.
TeleNav Software End User License Agreement
Please read these terms and conditions carefully before you use the
TeleNav Software. Your use of the TeleNav Software indicates that
you accept these terms and conditions. If you do not accept these
terms and conditions, do not break the seal of the package, launch,
or otherwise use the TeleNav Software.
TeleNav may revise this Agreement and the privacy policy at any time,
with or without notice to you. You agree to visit http://www.telenav.com
from time to time to review the then current version of this Agreement
and of the privacy policy.
1.Safe and Lawful Use
You acknowledge that devoting attention to the TeleNav Software may
pose a risk of injury or death to you and others in situations that
otherwise require your undivided attention, and you therefore agree to
comply with the following when using the TeleNav Software: (a) observe
all traffic laws and otherwise drive safely; (b) use your own personal
judgment while driving. If you feel that a route suggested by the TeleNav
Software instructs you to perform an unsafe or illegal maneuver, places
you in an unsafe situation, or directs you into an area that you consider
to be unsafe, do not follow such instructions; (c) do not input
destinations, or otherwise manipulate the TeleNav Software, unless your
vehicle is stationary and parked; (d) do not use the TeleNav Software for
any illegal, unauthorized, unintended, unsafe, hazardous, or unlawful
purposes, or in any manner inconsistent with this Agreement; (e)
arrange all GPS and wireless devices and cables necessary for use of the
TeleNav Software in a secure manner in your vehicle so that they will not
interfere with your driving and will not prevent the operation of any
safety device (such as an airbag).
558Appendices
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

911 Assist™ ...................... 446, 523
A
ABS (see Brakes) ..................... 235
Accessing and using your
USB port .................................... 502
Accessing call history/phone
book during active call ............. 435
Accessing your calendar .......... 523
Accessing your media menu
features ...................................... 458
Accessing your phone menu
features ...................................... 436
Accessory delay ........................ 107
Active call menu options ......... 435
Active Park Assist ..................... 244
Adaptive Cruise Control ........... 254
Adding (pairing) a phone ........ 510
Advanced menu options ... 445, 464
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) .............................. 445
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 60
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 55
Air cleaner filter ............... 341, 397
Air conditioning ........................ 158
manual heating and air
conditioning system ............... 158All Wheel Drive (AWD),
driving off road ......................... 227
Ambient mood/lighting ............. 528
Ambulance packages .................. 16
AM/FM ....................................... 487
Anti-lock brake system
(see Brakes) .............................. 235
Anti-theft system .................. 86, 89
arming the system .............. 86, 89
disarming a triggered system .. 89
Audio system
Single CD ................ 146, 150–151
Audio system
(see Radio) ................ 146, 150–151
Automatic transmission ............ 220
fluid, adding .................... 333–334
fluid, checking ................ 333–334
fluid, refill capacities .............. 393
fluid, specification .................. 393
Selectshift (SST) .................... 223
Auxiliary Input Jack ................. 498
Auxiliary input jack (Line in) .. 152
Auxiliary powerpoint ................ 199
A/V inputs .......................... 154, 507
Axle
lubricant specifications .......... 393
refill capacities ........................ 393
B
Battery ....................................... 337
acid, treating emergencies ..... 337
jumping a disabled battery .... 302
maintenance-free .................... 337
replacement, specifications ... 397
servicing .................................. 337
Index569
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

memory seat ..................... 64, 174
second row seats .................... 178
third row seats ........ 179, 185–186
Second-row power fold seat .... 182
SecuriCode keyless entry
system .......................................... 84
SecuriLock passive anti-theft
system .......................................... 86
Selecting your media source
(USB, Line in, BT audio) ......... 458
Sending new text messages ..... 513
Setting a destination ................ 539
Setting a destination
by voice ..................................... 540
Setting the clock ............... 146, 527
Setting your wallpaper ............. 527
Side air curtain ........................... 57
Side-curtain airbags system ....... 57
SIRIUSsatellite radio ..... 146, 494
SIRIUS satellite radio voice
commands ................................. 497
SIRIUS Travel Link ................... 520
SIRIUS Travel Link voice
commands ................................. 521
Snowplowing ............................... 16
SOS Post Crash Alert ................. 50
Spark plugs,
specifications ..................... 392, 397
Special notice
ambulance conversions ............ 16
utility-type vehicles .................. 16
Specification chart,
lubricants ................................... 393
Stability system ......................... 238
Starting your vehicle ................ 207jump starting .......................... 302
push button start system ....... 205
Steering wheel ............................ 90
controls ...................................... 92
tilting ......................................... 90
Supplemental Restraint System
(SRS) (see airbags) .................... 51
Supported media file types ...... 506
Supported player, media
formats and metadata
information ................................ 506
SYNCcustomer support ......... 427
SYNCServices ................. 451, 516
System settings ......................... 529
T
Temperature control
(see Climate control) ...... 158, 160,
162, 536
Text messaging ................. 438, 512
Text messaging (sending,
downloading, deleting) ..... 439, 441
Third-row power fold seat ....... 187
Tilt steering wheel ...................... 90
Tires ........................... 362–363, 383
alignment ................................ 376
care .......................................... 362
changing .......................... 383, 385
checking the pressure ............ 372
inflating ................................... 370
label ......................................... 369
replacing .................................. 374
rotating .................................... 377
safety practices ....................... 376
sidewall information ............... 364
snow tires and chains ............ 377
spare tire ................................. 383
Index575
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)