phone FORD EXPLORER 2013 5.G Repair Manual

Phone/Media Candidate Lists:Candidate lists are a list of possible
results from your voice commands. The system creates these lists when
it has the same confidence level of several options based on your voice
command.
To access these settings using the touchscreen:
1. Press Menu > Settings > Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume
To access these settings using voice commands:
Press the voice icon; after the tone sounds, the system says
“Please say a command”. Another tone sounds to let you know
the system is listening. Say any of the following commands
Voice settings using voice commands
“Confirmation prompts off”
“Confirmation prompts on”
“Interaction mode advanced”
“Interaction mode novice”
“Media candidate lists off”
“Media candidate lists on”
“Phone candidate lists off”
“Phone candidate lists on”
“Help”
Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
most often available when using navigation.
On-screen buttons are outlined in blue to indicate the selections that are
part of the dual mode feature. For example, if while you are in a voice
session rather than saying the command “Enter Street Name” to change
the field, you can press “Street” and the voice session does not end.
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USB Port
The ports are located either in the center
console or behind a small access door in the
instrument panel. To access and play music
from your device, press the lower left corner
of the touchscreen.
This feature allows you to plug in media playing devices, memory sticks,
flash/thumb drives and also charge devices if they support this feature.
In order to playback video from your iPod/iPhone(if compatible), you
MUST have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPod/iPhone, plug the other end into both the RCA jacks and the
USB port.
Playing Music from Your Device
Insert your device and select the USB or SD Card tab once the system
recognizes it. You can then select from the following options:
When you select: You can:
RepeatRepeat the currently playing song or album.
ShufflePlay music on the selected album or folder in
random order.
BrowseBrowse the contents of the device. It also allows
you to search and play by genre, artist, album,
etc.
Similar MusicChoose music similar to that which is currently
playing.
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“BROWSE”
“Album ” “All video podcasts”*
“All albums” “All videos”*
“All artists” “Artist ”
“All audiobooks” “Audiobook ”
“All authors” “Author ”
“All composers” “Composer ”
“All folders” “Folder ”
“All genres” “Genre ”
“All movies”* “Playlist ”
“All music videos”* “Podcast ”
“All playlists” “TV show ”*
“All podcasts” “Video ”*
“All songs” “Video playlist ”*
“All TV shows”* “Video podcast ”*
“All video playlists”* “Help”
*These commands are only available in USB mode and are
device-dependent.
Bluetooth Audio
Your system allows you to stream audio over your vehicle’s speakers from
your connected, Bluetooth-enabled cellular phone.
To access, press the lower left corner on the touchscreen, then
select the BT tab.
Bluetooth Audio Voice Commands
If you are listening to a Bluetooth audio device, press the voice
button on the steering wheel controls. When prompted, say any
of the commands in the following chart.
If you are not listening to a Bluetooth audio device, press the voice
button and, after the tone, say “Bluetooth Audio”, then any of the
commands in the following chart.
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Bluetooth audio voice commands
“Next”
“Pause”
“Play”
“Previous”
“Help”
A/V Inputs
Your A/V inputs allow you to connect an
auxiliary audio/video source (game
systems, personal camcorders, etc.) by
connecting RCA cords (not included) to
these input jacks. The jacks are yellow,
red and white and are located either
behind a small access door on the
instrument panel or in your center console.
You can also use the A/V inputs as an auxiliary input jack (AIJ) to play
music from your portable music player over your vehicle’s speakers. Plug
in your 1/8 in. (3.5 mm) RCA adapter into the two left A/V input jacks
(red and white).
Press the lower left corner of the touchscreen, then, select A/V inputs.
To use the auxiliary input jack feature, make sure that your portable
music player is designed to be used with headphones and that it is fully
charged. You also need an audio extension cable with stereo male 1/8 in.
(3.5 mm) connectors at one end and a RCA jack at the other.
1. Begin with the vehicle parked and the radio and portable device are
turned off.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adaptor in one of the two
left A/V input jacks (white or red) inside the center console.
3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab (if there is a CD already
loaded into the system.) Adjust the volume to a comfortable listening
level.
4. Turn the portable music player on and adjust the volume to 1/2 the
volume.
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5. Press the lower left corner on the touchscreen. Select the A/V in tab.
(You should hear audio from your portable music player although it
may be low.)
6. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between
the controls.
In order to playback video from your iPodor iPhone(if compatible),
you must have a special combination USB/RCA composite video cable
(available for purchase from Apple). When the cable is connected to
your iPodor iPhone, plug the other end into both the RCA jacks and
the USB port.
Note:For safety reasons, connecting or adjusting the settings on your
portable music player should not be attempted while the vehicle is
moving. Also, the portable music player should be stored in a secure
location, such as the center console or the glove box, when the vehicle is
in motion. The audio extension cable must be long enough to allow the
portable music player to be safely stored while the vehicle is in motion.
Troubleshooting
•Do not connect the audio input jack to a line level output. The AIJ
only works correctly with devices that have a headphone output with a
volume control.
•Do not set the portable music player’s volume level higher than is
necessary to match the volume of the CD or FM radio as this causes
distortion and reduces sound quality.
•If the music sounds distorted at lower listening levels, turn the
portable music player volume down. If the problems persists, replace
or recharge the batteries in the portable music player.
•The portable music player must be controlled in the same manner
when it is used with headphones as the AIJ does not provide control
(play, pause, etc.) over the attached portable music player.
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PHONE
Hands-free calling is one of the main features of SYNC. Once your
phone is paired, you can access many options using the touchscreen or
voice commands. While the system supports a variety of features, many
are dependent on your cellular phone’s functionality. At a minimum, most
cellular phones with Bluetooth wireless technology support the following
functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
•Phonebook/Caller ID photos
Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your
phone’s compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
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4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call ” or
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
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Receiving Calls
During an incoming call, an audible tone sounds. Call information appears
in the display if it’s available.
Accept the call by pressing Accept on the touchscreen or by
pressing the phone button on your steering wheel controls.
Reject the call by pressing Reject on the touchscreen or by
pressing and holding the phone button on your steering wheel controls.
Ignore the call by doing nothing. SYNC logs it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen to select from the
following options:
When you select: You can:
PhoneAccess the on-screen numerical pad to enter a
number and place a call.
During an active call, you can also choose to
mute the call, put it on hold, activate privacy
(returns the call to your cellular phone), join
two calls or end the call.
Quick DialSelect and call contacts stored in your
phonebook contacts and call history folder.
Phone BookAccess and call any contacts in your
previously downloaded phone book. The
system will place the entries in alphabetical
categories summarized at the top of the
screen.
To turn on contact picture settings (if your
device supports this feature), press Phone >
Settings > Manage Phonebook > Download
photos from Phonebook > On.
Certain smart phonesmaysupport
transferring street addresses when listed with
phone book contact information. If this
feature is supported, you can select and use
these addresses as destinations and also save
them as favorites.
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When you select: You can:
Call HistoryAccess any previously dialed, received or
missed calls while your Bluetooth-enabled
phone was connected to SYNC. You can also
choose to save these to your Favorites or
Quick Dial.
This is a phone-dependent feature. If your
phone does not support downloading call
history using Bluetooth, SYNC keeps track of
calls made with the SYNC system.
Messagingsend text messages using your touchscreen.
Refer toText messaginglater in this section.
SettingsAccess various phone settings such as
Bluetooth on or off, Manage your Phone Book
and more. Refer toPhone settingslater in
this section.
Text Messaging
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
Note:Certain features in text messaging are speed-dependent and cannot
be completed when the vehicle is traveling at speeds over 5 mph (8 km/h).
Note:SYNC does not download read text messages from your phone.
You can send and receive text messages using Bluetooth, read them
aloud and translate text messaging acronyms such as LOL.
1. Touch the top left corner of the display to access the phone menu.
2. Select Messaging.
3. Choose from the following:
•Listen
•Dial
•Send Text
•View
•Delete
•Delete all
•Download new
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Composing a Text Message
Note:This is a speed-dependent feature and cannot be completed when
the vehicle is traveling at speeds over 5 mph (8 km/h).
Note:Downloading and sending text messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the phone menu.
2. Press Messaging > Send Text.
3. You can select Edit Text and use the system keyboard to create a
text message or select from the following options:
Pre-defined text message options
Call me later
Can you give me a call?
I just left, I’ll be there soon
I’ll call you back in a few minutes
I’ll call you when I get there
I’m ahead of schedule, so I’ll be there early
I’m on my way
I’m outside
I’m running a few minutes late
LOL
No
OK
Stuck in traffic
Thanks
Ye s
Receiving a Text Message
Note:If you select View and your vehicle is traveling over 5 mph
(8 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
When a new message arrives, an audible tone sounds and the screen
displays a pop-up with the caller name and ID, if supported by your
phone. You can press:
•View to view the text message.
•Listen for SYNC to read the message to you.
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