pairing phone FORD EXPLORER 2013 5.G Owners Manual

Accessories 400
Accessories..........................................400
Ford Extended Service Plan 403
Scheduled Maintenance 407
Normal scheduled maintenance and log.....................412
SYNC426
Pairing your phone for the first time.......................431
911 Assist™.........................................446
Vehicle Health Report..................................449
MyFord Touch™ 472
Infotainment display...................................479
Voice recognition.....................................480
Listening to music.....................................486
Phone features.......................................509
Information Menu.....................................516
Menu features........................................527
Settings............................................529
Climate features......................................536
Navigation system.....................................539
Appendices 551
Index 569
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
8Table of Contents
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Helpful Hints
•Make sure the interior of the vehicle is as quiet as possible. Wind noise
from open windows and road vibrations may prevent the system from
correctly recognizing spoken commands.
•After pressing the voice icon, wait until after the tone sounds and
“Listening” appears before saying a command. Any command spoken
prior to this does not register with the system.
•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
PHONE FEATURES
Hands-free calling is one of the main features of SYNC. While the system
supports a variety of features, many are dependent on your cellular
phone’s functionality. At a minimum, most cellular phones with Bluetooth
wireless technology support the following functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dialing a number
•Redialing
•Call waiting notification
•Caller ID
Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your
phone’s compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing a Phone for the First Time
Note:SYNCcan support downloading up to approximately 2,000 entries
per Bluetooth-enabled cellular phone.
Note:Make sure the vehicle ignition and radio are turned on and the
transmission is in P (Park).
Note:To scroll through the menus, press the up and down arrows on
your audio system.
Wirelessly pairing your phone with SYNC allows you to make and receive
hands-free calls.
SYNC431
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

1. Press the phone button; when the display indicates no phone is
paired, press OK.
2. When Add Bluetooth Device appears, press OK.
3. When Find SYNC appears in the display, press OK.
4. Put your phone into Bluetooth discovery mode. Refer to your phone’s
user guide if necessary.
5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display.
6. The display indicates when the pairing is successful.
7. Depending on your phone’s capability and your market, the system
may prompt you with questions such as setting the current phone as
the primary phone (the phone SYNC automatically tries to connect
with first upon vehicle start-up), downloading your phone book, etc.
Pairing Subsequent Phones
Note:To scroll through the menus, press the up and down arrows on
your audio system.
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press the phone button and scroll until System Settings is selected.
2. Press OK and scroll until Bluetooth Devices is selected and press OK.
3. Scroll until Add Bluetooth Device is selected and press OK.
4. When Find SYNC appears in the display, press OK.
5. Put your phone into Bluetooth discovery mode. Refer to your phone’s
user guide if necessary.
6. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
7. The system then prompts with questions such as if you would like to
set the current phone as the primary phone (the phone SYNC
automatically tries to connect with first upon vehicle start-up),
download your phone book, etc.
432SYNC
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to Vehicle
Health Report may also collect additional vehicle information. Ford may use
the vehicle information it collects for any purpose. If you do not want to
disclose your cellular phone number or vehicle information, do not run the
feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. Refer to www.SYNCMyRide.com - Vehicle Health
Report Terms and Conditions, and Privacy Statement - for more information.
SYNCServices: Traffic, Directions & Information (TDI)
Note:SYNCServices requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNCServices. Refer to the
Phone featuresfor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction and
speed to help provide you with the directions, traffic reports, or business
searches you request. Further, to provide the services you request and for
continuous improvement, the service may collect and record call details and
voice communications. For more information, see SYNCServices Terms and
Conditions at www.SYNCMyRide.com. If you do not want Ford or its service
providers to collect the vehicle travel information or other information
identified in the Terms and Conditions, do not activate or use the service.
SYNC451
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Vehicle Health Report/Services
(Traffic, Directions and Information) issues
Issue Possible
Cause(s)Possible Solution(s)
I received a text
that the Vehicle
Health Report is
not activated.Your account may
not be activated
on the website,
OR
You may have the
wrong VIN
(vehicle
identification
number) listed.This is a free feature, but you
must first register online to use
it.
Make sure that your VIN is
correctly listed in your account.
I’m unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I’m unable to
submit a report.This could be due
to your phone’s
compatibility, OR
Bad signal
strength, OR
Your phone may
not be activated
on the website.Update your mobile number in
your account on the website.
Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.The phone in use
is not activated,
OR
Your phone has
ID blocker active.This is a free feature, but you
must first register online to use
it.
Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
SYNC469
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Listed below are more specific features that can only be modified while
the vehicle is not moving:
Restricted features
Cellular Phone Pairing a Bluetooth phone
Adding phonebook contacts or uploading
phonebook contacts (from a USB)
Lists entries are limited for phone contacts
and recent phone call entries
System Functionality Setting-up or editing shortcut buttons on the
home screen
Editing the keypad code
Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi/Wireless Editing wireless settings
Editing the list of wireless networks
Videos/Photos/Graphics Playing video
Graphic album art carousel
Editing photos
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages
Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination
Demo navigation route
Adding/Editing Address Book entries or Avoid
Areas
MyFord Touch™477
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

PHONE
Hands-free calling is one of the main features of SYNC. Once your
phone is paired, you can access many options using the touchscreen or
voice commands. While the system supports a variety of features, many
are dependent on your cellular phone’s functionality. At a minimum, most
cellular phones with Bluetooth wireless technology support the following
functions:
•Answering an incoming call
•Ending a call
•Using privacy mode
•Dial a number
•Redial
•Call waiting notification
•Caller ID
•Phonebook/Caller ID photos
Other features such as text messaging using Bluetooth and automatic
phonebook download are phone-dependent features. To check your
phone’s compatibility, refer to your phone’s user manual and visit
www.SYNCMyRide.com or www.syncmaroute.ca.
Pairing Your Phone for the First Time
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNC is to pair
your Bluetooth-enabled cellular phone with SYNC. This allows you to use
your phone in a hands-free manner.
1. Touch Add Phone in the upper left corner of the touchscreen.
2. When prompted, select Add.
3. Select Add Device.
MyFord Touch™509
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

4. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
6. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Pairing Subsequent Phones
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in P (Park).
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Make sure that Bluetooth is set to ON and that your cellular phone is
in the proper mode. Refer to your phone’s user guide if necessary.
3. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC on the screen. The display indicates when the
pairing is successful.
4. The system asks you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit the website.
Making Calls
Press the voice button. When prompted, say “Call ” or
say “Dial”, then the desired number.
To end the call or exit phone mode, press and hold the phone
button.
510MyFord Touch™
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

INFORMATION
Under the Information menu, you can access features such as SYNC
Services, SIRIUSTravel Link™ and SYNC Apps or view your calendar
and system notifications.
If your vehicle is equipped with the navigation system, press the “i”
(Information) button to access these features. If your vehicle is not
equipped with the navigation system, press the corner of the touchscreen
with the green tab.
SYNC Services (If Equipped, U.S. Only)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. Refer to the
Phonesection for pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
516MyFord Touch™
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

911 Assist™ ...................... 446, 523
A
ABS (see Brakes) ..................... 235
Accessing and using your
USB port .................................... 502
Accessing call history/phone
book during active call ............. 435
Accessing your calendar .......... 523
Accessing your media menu
features ...................................... 458
Accessing your phone menu
features ...................................... 436
Accessory delay ........................ 107
Active call menu options ......... 435
Active Park Assist ..................... 244
Adaptive Cruise Control ........... 254
Adding (pairing) a phone ........ 510
Advanced menu options ... 445, 464
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) .............................. 445
Airbag supplemental restraint
system .......................................... 51
and child safety seats .............. 52
description ................................ 51
disposal ...................................... 60
driver airbag .............................. 51
passenger airbag ....................... 51
side airbag ........................... 51, 55
Air cleaner filter ............... 341, 397
Air conditioning ........................ 158
manual heating and air
conditioning system ............... 158All Wheel Drive (AWD),
driving off road ......................... 227
Ambient mood/lighting ............. 528
Ambulance packages .................. 16
AM/FM ....................................... 487
Anti-lock brake system
(see Brakes) .............................. 235
Anti-theft system .................. 86, 89
arming the system .............. 86, 89
disarming a triggered system .. 89
Audio system
Single CD ................ 146, 150–151
Audio system
(see Radio) ................ 146, 150–151
Automatic transmission ............ 220
fluid, adding .................... 333–334
fluid, checking ................ 333–334
fluid, refill capacities .............. 393
fluid, specification .................. 393
Selectshift (SST) .................... 223
Auxiliary Input Jack ................. 498
Auxiliary input jack (Line in) .. 152
Auxiliary powerpoint ................ 199
A/V inputs .......................... 154, 507
Axle
lubricant specifications .......... 393
refill capacities ........................ 393
B
Battery ....................................... 337
acid, treating emergencies ..... 337
jumping a disabled battery .... 302
maintenance-free .................... 337
replacement, specifications ... 397
servicing .................................. 337
Index569
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)