phone FORD EXPLORER 2013 5.G Owners Manual

Accessories 400
Accessories..........................................400
Ford Extended Service Plan 403
Scheduled Maintenance 407
Normal scheduled maintenance and log.....................412
SYNC426
Pairing your phone for the first time.......................431
911 Assist™.........................................446
Vehicle Health Report..................................449
MyFord Touch™ 472
Infotainment display...................................479
Voice recognition.....................................480
Listening to music.....................................486
Phone features.......................................509
Information Menu.....................................516
Menu features........................................527
Settings............................................529
Climate features......................................536
Navigation system.....................................539
Appendices 551
Index 569
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
8Table of Contents
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement, that
have such special equipment, can read the information if they
have access to the vehicle or the EDR. Ford Motor Company and
Ford of Canada do not access event data recorder information
without obtaining consent, unless pursuant to court order or
where required by law enforcement, other government authorities
or other third parties acting with lawful authority. Other parties
may seek to access the information independently of Ford Motor
Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCchapter for more information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC
supplement for more information.
Introduction13
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Note:Certain components in your vehicle such as airbag modules, safety
belt pretensioners, and remote control batteries may contain perchlorate
material. Special handling may apply for service or vehicle end of life
disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for more
information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience we offer a number of ways to contact us, as well as
help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access Account
Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides
years of service is to have it maintained in line with our
recommendations using parts that conform to the specifications detailed
in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or
exceed these specifications.
14Introduction
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

Notice to owners of pickup trucks and utility type vehicles
WARNING:Utility vehicles have a significantly higher rollover
rate than other types of vehicles.
Before you drive your vehicle, please read this Owner’s Manual carefully.
Your vehicle is not a passenger car. As with other vehicles of this type,
failure to operate your vehicle correctly may result in loss of vehicle
control, vehicle rollover, personal injury or death.
Using your vehicle with a snowplow
Do not use this vehicle for snowplowing.
Your vehicle is not equipped with a snowplowing package.
Using your vehicle as an ambulance
Do not use this vehicle as an ambulance.
Your vehicle is not equipped with the Ford Ambulance Preparation Package.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications equipment
to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe operation
of your vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
16Introduction
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

After all occupants have adjusted their seats and put on safety belts, it’s
very important that they continue to sit properly. A properly seated
occupant sits upright, leaning against the seat back, and centered on the
seat cushion, with their feet comfortably extended on the floor. Sitting
improperly can increase the chance of injury in a crash event. For
example, if an occupant slouches, lies down, turns sideways, sits forward,
leans forward or sideways, or puts one or both feet up, the chance of
injury during a crash is greatly increased.
To know if the front passenger sensing system is operating
properly, refer toCrash sensors and Airbag Indicatorlater in
this chapter.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theGetting the
services you needsection of theCustomer Assistancechapter, or see
your authorized dealer.
SIDE AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the airbag cover, on the side of the seatbacks (of the front seats),
or in front seat areas that may come into contact with a deploying
airbag. Failure to follow these instructions may increase the risk of
personal injury in the event of a collision.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seatback.
WARNING:Do not attempt to service, repair, or modify the
airbag, its fuses or the seat cover on a seat containing an airbag.
Contact your authorized dealer as soon as possible.
Supplementary Restraints System55
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

AUDIO CONTROL
SEEK:Press to select the next or
previous stored preset or track.
Press and hold to select the next or
previous frequency or seek through
a track.
MEDIA:Press repeatedly to scroll
through available audio modes.
MUTE:Press to silence the radio.
VOL (Volume):Press to increase or decrease the volume.
VOICE CONTROL (IF EQUIPPED)
A. Phone mode
B. Voice recognition
Refer to theSYNCorMyFord Touch™chapter.
SEEK
MEDIA
MUTE
V
O
L
S
E
E
KVOL
A
B
92Steering Wheel
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

When you select: You can:
G. OK Allows you to confirm commands with special
phone and media features. If your vehicle is
equipped with SYNC, refer to theSYNC
chapter for more information.
H. Eject Eject the CD.
I. Power and Volume Press the power control to turn the system on
and off.
Turn to adjust the volume.
J. CLOCK Set the time. Use the center arrow controls to
move between options and set time.
K. SOUND Allows you to adjust the sound settings
(Treble, Bass, Middle, Fade and Balance).
1. Press Menu.
2. Scroll until Audio is selected and press OK.
3. Scroll to select Sound and press OK.
L. MENU Allows you to access many functions of the
audio system. Refer toMenu structure
following this table.
M. PHONE Access SYNC phone features.
N. AUX Access your auxiliary input jack. Refer to
Auxiliary input jacklater in this chapter.
O. SIRIUS Access SIRIUS satellite radio features.
Menu Structure
Note:Depending on your system, some options may appear slightly
different, not at all or on-screen and able to be selected using the
function buttons.
Press MENU.
Press the up and down arrow buttons to scroll through the options (if
active).
Press the right arrow to enter a menu. Press the left arrow to exit a
menu.
148Audio System
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

WARNING:Store the portable music player in a secure location,
such as the center console or the glove box, when the vehicle is
in motion. Hard objects may become projectiles in a collision or sudden
stop, which may increase the risk of serious injury. The audio extension
cable must be long enough to allow the portable music player to be
safely stored while the vehicle is in motion.
The auxiliary input jack (AIJ) allows
you to connect and play music from
your portable music player through
the vehicle speakers. You can use
any portable music player designed
for use with headphones. Your audio
extension cable must have male
1/8 in. (3.5 mm) connectors at each
end.
1. Make sure the vehicle, radio and portable music player are turned off
and the vehicle is in P (Park).
2. Plug the extension cable from the portable music player into the AIJ.
3. Turn on the radio. Select either a tuned FM station or a CD.
4. Adjust the volume as desired.
5. Turn on your portable music player and adjust its volume to 1/2.
6. Press AUX until LINE or LINE IN appears in the display. You should
hear music from your device even if it is low.
7. Adjust the volume on your portable music player until it reaches the
volume level of the FM station or CD. Do this by switching back and
forth between the AUX and FM or CD controls.
Audio System153
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

IGNITION SWITCH (IF EQUIPPED)
A. Off – The ignition is off.Note:In
order to switch off the engine while
the vehicle is in motion, shift to
neutral and use the brakes to bring
the vehicle to a safe stop. After the
vehicle has stopped, turn the engine
off and shift into park. Then, turn
the key to the accessory or off
position.
B. Accessory – Allows some electrical accessories to operate while the
engine is not running.
C. On – All electrical circuits operational. Warning lamps and indicators
are illuminated. This is the key position when driving.
D. Start – Cranks the engine. The engine may continue cranking for up
to 10 seconds or until the vehicle starts. Release the key as soon as the
engine starts.
Note:Do not store the key in the ignition after the vehicle is turned off
and you have left the vehicle. This could cause a drain on the battery.
KEYLESS STARTING (IF EQUIPPED)
WARNING:The keyless starting system may not function if the
key is close to metal objects or electronic devices such as mobile
phones.
Note:A valid passive key must be located inside the vehicle to switch
the ignition on and start the engine.
To turn the ignition on, press the start button once. It
is located on the instrument panel to the right of the
steering wheel. All electrical circuits and accessories are
operational, and warning lamps and indicators will
illuminate.
To start the vehicle, do the following:
1. Make sure the transmission is in P (Park).
2. Fully press the brake pedal.
C
D
B
A
START
STOP ENGINE
Starting and Stopping the Engine205
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to perform
all warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.fordowner.com
These are some of the items that can be found online:
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Manuals
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance305
2013 Explorer(exp)
Owners Guide gf, 1st Printing
USA(fus)