fuel FORD EXPLORER 2014 5.G Repair Manual

Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC
equipped vehicle may be able to contact emergency services by dialing
911 through a paired and connected Bluetooth-enabled phone. For more
information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
SYNC®439
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
440SYNC®
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

When you subscribe to Sirius Travel Link, it can help you locate the best
gas prices, find movie listings, get current traffic alerts, view the current
weather map, get accurate ski conditions and see scores to current
sports games.
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify traffic incidents on your route, nearby
your vehicle’s current location or near any of your favorite places, if
programmed.
Fuel Prices
Touch this button to view fuel prices at stations close to your vehicle’s
location or on an active navigation route.
Movie Listings
Touch this button to view nearby movie theaters and their show times, if
available.
Weather
Touch this button to view the nearby weather, current weather, or the
five day forecast for the chosen area. SelectMapto see the weather
map, which can show storms, radar information, charts and winds. Select
Areato select from a listing of weather locations.
Sports Info
Touch this button to view scores and schedules from a variety of sports.
You can also save up to 10 favorite teams for easier access. The score
automatically refreshes when a game is in progress.
Ski Conditions
Touch this button to view ski conditions for a specific area.
MyFord Touch® (If Equipped)509
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Sirius Travel Link Voice Commands
Note:In order to use Sirius Travel Link, your vehicle must be equipped
with navigation and your navigation SD card must be in the SD card slot.
Press the voice button on the steering wheel controls and, when
prompted, say any of the following:
Travel Link voice commands
“5–day weather forecast” “Sports scores”*
“Fuel prices” “Traffic”
“Movie listings” “Travel Link”**
“Sports headlines”*“Weather”
“Sports schedule”*“Weather map”
*If you have said, “Sports headlines”, “Sports schedule” or “Sports
scores”, you may say any of the commands in the “Sports headlines,
Sports schedules and Sports scores” commands chart:
**If you have said, “Travel Link”, you may say any of the commands in
the “Travel Link” chart:
Sports headlines, sports schedules and sports scores voice
commands
“Baseball” “My teams”
“College basketball” “NBA”
“College football” “NFL”
“Golf” “NHL”
“MLS” “WNBA”
“Motor sports”
“TRAVEL LINK”
“5–day weather
forecast”“Golf schedule” “NBA scores”
“Baseball headlines” “MLS headlines” “NFL headlines”
“Baseball schedule” “MLS schedule” “NFL schedule”
“Baseball scores” “MLS scores” “NFL scores”
“College basketball
headlines”“Motor sports” “NHL headlines”
510MyFord Touch® (If Equipped)
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

“TRAVEL LINK”
“College basketball
schedule”“Motor sports order” “NHL schedule”
“College basketball
scores”“Motor sports
schedule”“NHL scores”
“College football
headlines”“Movie listings” “Traffic”
“College football
schedule”“My team headlines” “Weather”
“College football
scores”“My teams schedule” “Weather map”
“Fuel prices” “My teams scores” “WNBA headlines”
“Golf headlines” “NBA headlines” “WNBA schedule”
“Golf leaderboard” “NBA schedule” “WNBA scores”
Alerts
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressAlerts,and then choose from any of the following services:
•Vi e wthe message.
•Deletethe message.
•Delete Allmessages.
This screen displays any system messages (such as an SD card fault).
Note:The system alerts you to any messages by turning the information
icon yellow. After you read or delete the messages, the icon returns to
white.
Calendar
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressCalendar.You can view the current calendar by day, week or
month.
MyFord Touch® (If Equipped)511
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

911 Assist® (If Equipped)
WARNING:Unless the 911 Assist setting is set on before a
crash, the system will not dial for help, which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time, which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in your
vehicle so it does not become a projectile or damaged in a crash.
Failure to do so may cause serious injury to someone or damage the
phone, which could prevent 911 Assist from working properly.
Note:The SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, make sure that you read the 911
Assist privacy notice later in this section for important information.
Note:If any user turns 911 Assist on or off, that setting applies for all
paired phones. If 911 Assist is turned off, either a voice message plays or
a display message (or icon) comes on (or both) when your vehicle is
started after a previously paired phone connects.
Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
You can learn more about the 911 Assist feature, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
512MyFord Touch® (If Equipped)
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Setting 911 Assist On
If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
PressApps>911 Assist,>On.
You can also access 911 Assist by:
•Pressing the Settings icon >Settings>Phone>911
Assist,or
•Pressing the Settings icon >Help>911 Assist.
To Make Sure that 911 Assist Works Properly
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•The 911 Assist feature must be set on before the incident.
•You must pair and connect a Bluetooth-enabled and compatible phone
to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
MyFord Touch® (If Equipped)513
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report (If Equipped, United States Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems electronically monitored by your
vehicle and will not monitor or report the status of any other system,
(such as brake lining wear). Failure to perform scheduled maintenance
and regularly inspect your vehicle may result in vehicle damage and
serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report Privacy Notice.
514MyFord Touch® (If Equipped)
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Setting a Destination
Press the green corner of your touchscreen, thenDestwhen it appears.
Choose any of the following:
Destination selections
My Home Street Address
Favorites Intersection
Previous Destinations City Center
Point of Interest Map
Emergency Edit Route Cancel Route
1. Enter the necessary information into the highlighted text fields (in
any order). For address destination entry,Go!appears once you
enter all the necessary information. PressingGo!makes the address
location appear on the map. If you choosePrevious Destination,
the last 20 destinations you have selected appear.
2. SelectSet as Destto make this your destination. You can also
choose to set this as a waypoint (have the system route to this point
on the way to your current destination) or save it as a favorite. The
system considers anyAvoid Areasselections in its route calculation.
3. Choose from up to three different types of routes, and then select
Start Route.
•Fastest Route:Uses the fastest moving roads possible.
•Shortest Route:Uses the shortest distance possible.
•Eco Route:Uses the most fuel-efficient route.
You can cancel the route or have the system demo the route for you.
SelectRoute Prefsto set route preferences like avoiding freeways,
tollroads, ferries and car trains as well as to use or not use
high-occupancy vehicle lanes. (High-occupancy vehicle lanes are also
known as carpool or diamond lanes. People who ride in buses, vanpools
or carpools use these lanes.)
Note:If your vehicle is on a recognized road and you do not press the
Start Routebutton, the system defaults to theFastest Routeoption
and begins guidance.
During route guidance, you can press the talking bubble icon that
appears in the upper right navigation corner (green bar) if you want the
system to repeat route guidance information. When the system repeats
the last guidance instruction, it updates the distance to the next
guidance instruction, since it detects when the vehicle is moving.
MyFord Touch® (If Equipped)531
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

EXCEPTIONS
There are several exceptions to the Normal Schedule. They are listed below:
Normal vehicle axle maintenance:Rear axles and power take-off
units with synthetic fluid and light-duty trucks equipped with
Ford-design axles are lubricated for life; do not check or change fluid
unless a leak is suspected, service is required or the assembly has been
submerged in water. During long periods of trailer towing with outside
temperatures above 70°F (21°C) and at wide-open throttle for long
periods above 45 mph (72 km/h), non-synthetic rear axle fluids should
be changed every 3000 miles (4800 kilometers) or three months,
whichever comes first. This interval can be waived if the axle is filled
with 75W140 synthetic gear fluid meeting Ford specification
WSL-M2C192-A, part number F1TZ-19580-B or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of
Traction-Lok rear axles (seeTechnical specificationsin theCapacities
and Specificationschapter for details).
Police, Taxi and Livery vehicle axle maintenance:
Change rear axle
fluid every 100000 miles (160000 kilometers). Rear axle fluid change may be
waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford
specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add
four ounces (118 mL) of additive friction modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of Traction-Lok rear axles. The axle fluid should
be changed anytime the axle has been submerged in water.
California fuel filter replacement:If the vehicle is registered in
California, the California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify the emission
warranty or limit recall liability prior to the completion of the vehicle’s
useful life. Ford Motor Company, however, urges you to have all
recommended maintenance services performed at the specified intervals
and to record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle
East, North Africa, Sub-Saharan Africa or locations with similar climates
using an American Petroleum Institute (API) Certified for Gasoline
Engines (Certification mark) oil of SM or SN quality, the normal oil
change interval is 5000 miles (8000 kilometers).
If the available API SM or SN oils are not available, then the oil change
service interval is 3000 miles (4800 kilometers).
Engine air filter & cabin air filter replacement:Engine air filter and
cabin air filter life is dependent on exposure to dusty and dirty
conditions. Vehicles operated in these conditions require frequent
inspection and replacement of the engine air filter and cabin air filter.
576Scheduled Maintenance
2014 Explorer(exp)
Owners Guide gf, 1st Printing, April 2013
USA(fus)