maintenance FORD EXPLORER 2014 5.G Owners Manual

Introduction 9
Child Safety 17
Child seat positioning...................................19
Booster seats.........................................21
Installing child seats....................................24
Child safety locks......................................36
Safety Belts 37
Fastening the safety belts................................39
Safety belt height adjustment.............................42
Safetybeltwarninglightandindicatorchime..................43
Safety belt-minder.....................................43
Rear inflatable safety belt................................45
Child restraint and safety belt maintenance...................47
Personal Safety System 48
Supplementary Restraints System 49
Driver and passenger airbags.............................51
Front passenger sensing system...........................53
Side airbags..........................................55
Safety canopy curtain airbags.............................57
Crash sensors and airbag indicator.........................59
Airbag disposal........................................60
Keys and Remote Control 61
General information on radio frequencies.....................61
Remote control.......................................62
Keys...............................................62
Replacing a lost key or remote control.......................68
Table of Contents1
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Roadside Emergencies 289
Getting roadside assistance..............................289
Hazard warning flashers................................290
Fuel cut-off switch....................................290
Jump-starting the vehicle...............................291
Customer Assistance 294
Reporting safety defects (U.S. only).......................301
Reporting safety defects (Canada only).....................301
Fuses 302
Changing a fuse......................................302
Fuse specification chart................................303
Maintenance 312
General information...................................312
Opening and closing the hood............................313
Under hood overview..................................314
Engine oil dipstick....................................317
Engine oil check......................................317
Engine coolant check..................................318
Automatic transmission fluid check........................324
Brake fluid check.....................................328
Fuel filter...........................................329
Washer fluid check....................................329
Battery ............................................329
Checking the wiper blades..............................332
Air filter(s).........................................333
Adjusting the headlamps................................335
Changing a bulb......................................337
Bulb specification chart.................................341
6Table of Contents
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Ford Extended Service Plan 397
Audio System 400
MyFord™ system.....................................402
Satellite radio information...............................413
Auxiliary input jack...................................415
USB port...........................................417
SYNC® 418
Pairing your phone for the first time.......................424
911 Assist™.........................................438
Vehicle Health Report..................................441
MyFord Touch® (If Equipped) 465
Infotainment display...................................471
Voice recognition.....................................472
Listening to music....................................476
Phone features.......................................497
Information Menu.....................................504
Settings............................................516
Climatefeatures......................................527
Navigation system.....................................530
Appendices 542
Scheduled Maintenance 561
Normal scheduled maintenance and log.....................566
Index 578
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2013
8Table of Contents
2014 Explorer(exp)
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USA(fus)

FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts. We
recommend that you demand the use of genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled maintenance or repair. You can
clearly identify genuine Ford and Motorcraft parts by looking for the Ford,
FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years
of service is to have it maintained in line with our recommendations using
parts that conform to the specifications detailed in this owner’s manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent requirements
for fit, finish, structural integrity, corrosion protection and dent resistance.
During vehicle development, we validate that these parts deliver the
intended level of protection as a whole system. A great way to know for
sure you are getting this level of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
14Introduction
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CHILD RESTRAINT AND SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child safety seat systems periodically
to make sure they work properly and are not damaged. Inspect the
vehicle and child seat safety belts to make sure there are no nicks, tears
or cuts. Replace if necessary. All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle assemblies, buckle support
assemblies (slide bar-if equipped), shoulder belt height adjusters (if
equipped), shoulder belt guide on seatback (if equipped), rear inflatable
safety belts (if equipped), child safety seat LATCH and tether anchors,
and attaching hardware, should be inspected after a crash. See the child
restraint manufacturer’s instructions for additional inspection and
maintenance information specific to the child restraint.
Ford Motor Company recommends that all safety belt assemblies in use
in vehicles involved in a crash be replaced. However, if the crash was
minor and an authorized dealer finds that the belts do not show damage
and continue to operate properly, they do not need to be replaced.
Safety belt assemblies not in use during a crash should also be inspected
and replaced if either damage or improper operation is noted.
For proper care of soiled safety belts, seeInteriorin theCleaning
chapter.
Safety Belts47
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WARNING:If the airbag has deployed, the airbag will not function
again and must be replaced immediately. If the airbag is not
replaced, the unrepaired area will increase the risk of injury in a crash.
The airbags are a supplemental restraint system and are designed to
work with the safety belts to help protect the driver and right front
passenger from certain upper body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying airbag.
Note:You will hear a loud bang and see a cloud of harmless powdery
residue if an airbag deploys. This is normal.
The airbags inflate and deflate rapidly upon activation. After airbag
deployment, it is normal to notice a smoke-like, powdery residue or smell
the burnt propellant. This may consist of cornstarch, talcum powder (to
lubricate the bag) or sodium compounds (for example, baking soda) that
result from the combustion process that inflates the airbag. Small amounts
of sodium hydroxide may be present which may irritate the skin and eyes,
but none of the residue is toxic.
While the system is designed to help reduce serious injuries, contact with a
deploying airbag may also cause abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the noise associated with a deploying
airbag. Because airbags must inflate rapidly and with considerable force,
there is the risk of death or serious injuries, such as fractures, facial and
eye injuries or internal injuries, particularly to occupants who are not
properly restrained or are otherwise out of position at the time of airbag
deployment. Thus, it is extremely important that occupants be properly
restrained as far away from the airbag module as possible while maintaining
vehicle control.
Routine maintenance of the airbags is not required.
SOS POST-CRASH ALERT SYSTEM™
The system flashes the turn signal lamps and sounds the horn
(intermittently) in the event of a serious impact that deploys an airbag
equipped on your vehicle, such as front, side, side curtain or Safety
Canopy.
The horn and lamps will turn off when:
•you press the hazard control button
•you press the panic button (if equipped) on the remote entry
transmitter, or
•your vehicle runs out of power.
50Supplementary Restraints System
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CRASH SENSORS AND AIRBAG INDICATOR
WARNING:Modifying or adding equipment to the front end of
your vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of your
vehicle.
Your vehicle has a collection of crash and occupant sensors which
provide information to the restraints control module which deploys
(activates) the front safety belt pretensioners, rear inflatable safety belts,
driver airbag, passenger airbag, passenger knee airbag, seat mounted side
airbags, and the Safety Canopy. Based on the type of accident (frontal
impact, side impact or rollover) the restraints control module will deploy
the appropriate safety devices.
The restraints control module also monitors the readiness of the above
safety devices plus the crash and occupant sensors. The readiness of the
safety system is indicated by a warning indicator light in the instrument
cluster or by a backup tone if the warning light is not working. See the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either flash or stay lit.
•The readiness light will not illuminate immediately after the
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem or light is repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a crash.
The safety belt pretensioners, rear inflatable safety belts and the airbag
supplemental restraint system are designed to activate when the vehicle
sustains frontal or sideways deceleration sufficient to cause the restraints
control module to deploy a safety device or when a certain likelihood of
a rollover event is detected by the rollover sensor.
The fact that the safety belt pretensioners or airbags did not activate for
both front seat occupants in a crash does not mean that something is
wrong with the system. Rather, it means the restraints control module
determined the accident conditions (such as crash severity, belt usage)
were not appropriate to activate these safety devices.
Supplementary Restraints System59
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Low washer fluid (RTT)
Illuminates when the windshield washer fluid is low.
Parking Lamps (RTT)
It will illuminate when you switch the parking lamps on.
Powertrain malfunction/reduced power
Illuminates when a powertrain or an 4WD fault has been
detected. Contact your authorized dealer as soon as possible.
Safety belt
Reminds you to fasten your safety belt. A Belt-Minder® chime
will also sound to remind you to fasten your safety belt.
Service engine soon
Theservice engine soonindicator light illuminates when the
ignition is first turned to the on position to check the bulb and to
indicate whether the vehicle is ready for Inspection/Maintenance
(I/M) testing. Normally, the “service engine soon” light will stay on until the
engine is cranked, then turn itself off if no malfunctions are present.
However, if after 15 seconds the “service engine soon” light blinks eight
times, it means that the vehicle is not ready for I/M testing. See the
Readiness for inspection/maintenance (I/M) testingin theFuel and
Refuelingchapter.
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II)in theFuel and Refuelingchapter. If
the light is blinking, engine misfire is occurring which could damage your
catalytic converter. Drive in a moderate fashion (avoid heavy acceleration
and deceleration) and have your vehicle serviced immediately by your
authorized dealer.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
11 8Instrument Cluster
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Maintenance
MessagesAction / Description
LOW Engine Oil
PressureStop the vehicle as soon as safely possible,
turn off the engine. Check the oil level. If the
warning stays on or continues to come on with
your engine running, contact your authorized
dealer as soon as possible.
Change Engine Oil
SoonDisplayed when the engine oil life remaining is
10% or less.
Oil Change Required Displayed when the oil life left reaches 0%.
Engine Coolant Over
TempDisplayed when the engine coolant
temperature is excessively high.
Washer Fluid Level
LowIndicates the washer fluid reservoir is less than
one quarter full. Check the washer fluid level.
Steering Malfunction
Service NowDisplays when the steering system needs
service. See your authorized dealer.
Service Power Steering The power steering system has detected a
condition that requires service. See your
authorized dealer.
Service Power Steering
NowThe power steering system has detected a
condition within the power steering system
that requires service immediately. See your
authorized dealer.
Power Steering Assist
FaultThe power steering system has disabled power
steering assist due to a system error. See your
authorized dealer.
Information Displays139
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HEATED WINDOWS AND MIRRORS (IF EQUIPPED)
Heated Rear Window
Note:The ignition must be switched on to use this feature.
Press the button to clear the rear window of thin ice and fog. Press
the button again within 10 minutes to switch it off. It switches off
automatically after 10 minutes, or when you switch the ignition off.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines.
Your warranty does not cover this damage.
Heated Exterior Mirror (If Equipped)
Note:Do not remove ice from the mirrors with a scraper or attempt to
readjust the mirror glass that has frozen in place. These actions could
cause damage to the glass and mirrors.
Note:Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Both mirrors heat to remove ice, mist and fog when you turn the rear
window defroster on.
CABIN AIR FILTER
Note:A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in
place could result in degradation or damage to the system.
Your vehicle is equipped with a cabin air filter, which is located just in front
of the windshield under the cowl grille on the passenger side of the vehicle.
The particulate air filtration system is designed to reduce the
concentration of airborne particles, such as dust, spores and pollen, in
the air being supplied to the interior of the vehicle. The particulate
filtration system gives the following benefits to customers:
•Improves the customer’s driving comfort by reducing particle
concentration.
•Improves the interior compartment cleanliness.
•Protects the climate control components from particle deposits.
For more information regarding the interval at which you should replace
the cabin air filter, see theScheduled Maintenancechapter.
For additional cabin air filter information, or to replace the filter, see an
authorized dealer.
152Climate Control
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