maintenance FORD EXPLORER 2016 5.G Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary
.............................................7
Data Recording
..................................................9
California Proposition 65..............................11
Perchlorate.........................................................11
Ford Credit
..........................................................11
Replacement Parts Recommendation
........................................11
Special Notices................................................12
Mobile Communications Equipment.....................................................13
Export Unique Options..................................13
Environment
Protecting the Environment........................14
Child Safety
General Information
.......................................15
Child Seats
.........................................................16
Installing Child Seats......................................17
Booster Seats..................................................26
Child Seat Positioning
..................................28
Child Safety Locks.........................................29
Safety Belts
Principle of Operation....................................31
Fastening the Safety Belts..........................32
Safety Belt Height Adjustment.................36
Safety Belt Warning Lamp and Indicator Chime.............................................................36
Safety Belt Minder..........................................37
Child Restraint and Safety Belt Maintenance................................................38
Personal Safety System ™
Personal Safety System ™
..........................39Supplementary Restraints
System
Principle of Operation
..................................40
Driver and Passenger Airbags....................41
Front Passenger Sensing System............42
Side Airbags
.....................................................44
Passenger Knee Airbag
................................45
Safety Canopy ™
............................................45
Crash Sensors and Airbag Indicator.......46
Airbag Disposal
...............................................47
Keys and Remote Controls
Principle of Operation..................................48
General Information on Radio Frequencies.................................................48
Remote Control
..............................................49
Replacing a Lost Key or Remote Control...........................................................53
MyKey ™
Principle of Operation..................................54
Creating a MyKey
............................................55
Clearing All MyKeys
.......................................56
Checking MyKey System Status...............57
Using MyKey With Remote Start Systems.........................................................58
MyKey Troubleshooting...............................58
Locks
Locking and Unlocking
................................60
Manual Liftgate...............................................63
Power Liftgate
.................................................64
Keyless Entry....................................................67
Security
Passive Anti-Theft System.........................70
Anti-Theft Alarm.............................................71
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Explorer (TUB), enUSA, First Printing Table of Contents

Trailer Sway Control...................................244
Recommended Towing Weights...........244
Essential Towing Checks..........................246
Transporting the Vehicle
..........................248
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™......................................249
Towing the Vehicle on Four Wheels - 3.5L Duratec/
3.5L Ecoboost™..........250
Driving Hints
Breaking-In.....................................................252
Economical Driving
.....................................252
Driving Through Water...............................253
Floor Mats
.......................................................253
Roadside Emergencies
Roadside Assistance..................................255
Hazard Warning Flashers.........................256
Fuel Shutoff...................................................256
Jump Starting the Vehicle.........................257
Post-Crash Alert System..........................259
Customer Assistance
Getting the Services You Need..............260
In California (U.S. Only).............................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................262
Utilizing the Mediation/Arbitration Program (Canada Only).......................262
Getting Assistance Outside the U.S. and Canada........................................................263
Ordering Additional Owner's Literature....................................................264
Reporting Safety Defects (U.S. Only)............................................................264
Reporting Safety Defects (Canada Only)............................................................265
Fuses
Fuse Specification Chart..........................266
Changing a Fuse
...........................................274 Maintenance
General Information....................................275
Opening and Closing the Hood..............276
Under Hood Overview -
2.3L
EcoBoost™................................................278
Under Hood Overview -
3.5L
Duratec........................................................279
Under Hood Overview -
3.5L
Ecoboost™...............................................280
Engine Oil Dipstick -
2.3L
EcoBoost™.................................................281
Engine Oil Dipstick -
3.5L Duratec/3.5L
Ecoboost™.................................................281
Engine Oil Check...........................................281
Oil Change Indicator Reset......................282
Engine Coolant Check...............................282
Automatic Transmission Fluid Check - 2.3L EcoBoost™......................................286
Automatic Transmission Fluid Check - 3.5L Duratec/
3.5L Ecoboost™..........286
Brake Fluid Check........................................288
Power Steering Fluid Check....................288
Washer Fluid Check
....................................288
Fuel Filter
........................................................289
Changing the 12V Battery.........................289
Checking the Wiper Blades.....................290
Changing the Wiper Blades......................291
Adjusting the Headlamps..........................291
Removing a Headlamp..............................293
Changing a Bulb
...........................................293
Bulb Specification Chart...........................297
Changing the Engine Air Filter................299
Vehicle Care
General Information
..................................300
Cleaning Products
......................................300
Cleaning the Exterior
.................................300
Waxing
..............................................................301
Cleaning the Engine
....................................301
Cleaning the Windows and Wiper Blades..........................................................302
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Explorer (TUB), enUSA, First Printing Table of Contents

Cleaning the Interior...................................302
Cleaning the Instrument Panel and
Instrument Cluster Lens.......................303
Cleaning Leather Seats.............................303
Repairing Minor Paint Damage..............304
Cleaning the Alloy Wheels.......................304
Vehicle Storage
............................................304
Wheels and Tires
General Information
...................................307
Tire Care
...........................................................310
Using Summer Tires
...................................323
Using Snow Chains.....................................324
Tire Pressure Monitoring System...........325
Changing a Road Wheel
...........................328
Technical Specifications
...........................332
Capacities and Specific- ations
Engine Specifications -
2.3L
EcoBoost™................................................334
Engine Specifications -
3.5L
Duratec........................................................335
Engine Specifications -
3.5L
Ecoboost™................................................335
Motorcraft Parts - 2.3L EcoBoost™......336
Motorcraft Parts - 3.5L Duratec..............337
Motorcraft Parts - 3.5L Ecoboost™......338
Vehicle Identification Number................339
Vehicle Certification Label.......................340
Transmission Code Designation............340
Capacities and Specifications -
2.3L
EcoBoost™.................................................341
Capacities and Specifications -
3.5L
Duratec........................................................344
Capacities and Specifications -
3.5L
Ecoboost™................................................348
Audio System
General Information
...................................353 Audio Unit - Vehicles With: AM/FM/CD/
SYNC............................................................354
Audio Unit - Vehicles With: Premium AM/ FM/CD..........................................................357
Audio Unit - Vehicles With: Sony AM/FM/ CD..................................................................358
Digital Radio
..................................................362
Satellite Radio..............................................364
USB Port
..........................................................367
Media Hub......................................................367
SYNC™
General Information...................................368
Using Voice Recognition...........................370
Using SYNC™ With Your Phone.............372
SYNC™ Applications and Services
......384
Using SYNC™ With Your Media Player...........................................................389
SYNC™ Troubleshooting
.........................398
MyFord Touch ™
General Information
..................................406
Settings............................................................416
Entertainment..............................................429
Phone..............................................................445
Information....................................................453
Climate............................................................462
Navigation ......................................................
466
MyFord Touch ™ Troubleshooting
.........475
Accessories
Accessories
....................................................482
Extended Service Plan (ESP)
Extended Service Plan (ESP).................484
Scheduled Maintenance
General Maintenance Information
.......486
Normal Scheduled Maintenance..........489
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Explorer (TUB), enUSA, First Printing Table of Contents

Special Operating Conditions Scheduled
Maintenance.............................................492
Scheduled Maintenance Record...........494
Appendices
End User License Agreement.................505
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Explorer (TUB), enUSA, First Printing Table of Contents

CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles
and certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For your convenience we offer a number
of ways to contact us, as well as to help
manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,
as well as to access Account Manager,
please go to www.fordcredit.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen. Genuine
Ford replacement collision parts meet our
stringent requirements for fit, finish,
structural integrity, corrosion protection
and dent resistance. During vehicle
development we validate these parts
deliver the intended level of protection as
a whole system. A great way to know for
sure you are getting this level of protection
is to use genuine Ford replacement
collision parts.
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Explorer (TUB), enUSA, First Printing Introduction

Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
switch this feature off, the intent of
the system is to remind you to wear
your safety belt to improve your chance to
survive an accident. We recommend you
leave the system switched on for yourself
and others who may use the vehicle. Note:
The driver and front passenger
warnings switch on and off independently.
When you perform this procedure for one
seating position, do not buckle the other
position as this will terminate the process.
Read Steps 1–4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or
neutral (N).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
1. Switch the ignition on. Do not start the
vehicle.
2. Wait until the safety belt warning light turns off (about 1 minute). After Step
2, wait an additional 5 seconds before
proceeding with Step 3. Once you start
Step 3, you must complete the
procedure within 20 seconds.
3. For the seating position you are switching off, buckle then unbuckle the
safety belt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the safety belt warning
light turns on. 4. While the safety belt warning light is
on, buckle and then unbuckle the
safety belt. After Step 4, the safety belt
warning light flashes for confirmation.
• This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SAFETY BELT MAINTENANCE
Inspect the vehicle safety belts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
seat safety belts to make sure there are no
nicks, tears or cuts. Replace if necessary.
All vehicle safety belt assemblies, including
retractors, buckles, front safety belt buckle
assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
height adjusters (if equipped), shoulder
belt guide on seat back (if equipped), rear
inflatable safety belts (if equipped), child
safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
after a crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all safety belt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Safety belt
assemblies not in use during a crash should
also be inspected and replaced if either
damage or improper operation is noted.
Properly care for safety belts. See
Cleaning the Interior (page 302).
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Explorer (TUB), enUSA, First Printing Safety Belts

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or
gently, and the risk of injury from a
deploying airbag is the greatest close
to the trim covering the airbag module. All occupants of your vehicle,
including the driver, should always
properly wear their safety belts, even
when an airbag supplemental restraint
system is provided. Failure to properly wear
your safety belt could seriously increase
the risk of injury or death. Always transport children 12 years
old and under in the back seat and
always properly use appropriate
child restraints. Failure to follow this could
seriously increase the risk of injury or death. Never place your arm over the airbag
module as a deploying airbag can
result in serious arm fractures or
other injuries. Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag.
If you must use a forward-facing child seat
in the front seat, move the seat upon which
the child seat is installed all the way back. Do not attempt to service, repair, or
modify the airbag supplemental
restraint systems or its fuses as you
could be seriously injured or killed. Contact
your authorized dealer as soon as possible. Several airbag system components
get hot after inflation. To reduce the
risk of injury, do not touch them after
inflation. If the airbag has deployed, the airbag
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash. The airbags are a supplemental restraint
system and are designed to work with the
safety belts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note:
You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
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Explorer (TUB), enUSA, First Printing Supplementary Restraints System

The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device. The fact that the safety belt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
•
The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the safety belt
pretensioners is to activate in frontal,
near-frontal and side crashes and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
• The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Explorer (TUB), enUSA, First Printing Supplementary Restraints System

Low Washer Fluid
It illuminates when the
windshield washer fluid is low.
Parking Lamps It illuminates when you switch
the parking lamps on.
Powertrain Fault Illuminates when the system
detects a powertrain or an 4WD
fault. Contact an authorized
dealer as soon as possible.
Service Engine Soon If the service engine soon
indicator light stays illuminated
after you start the engine, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On board diagnostics (OBD) in
the Fuel and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control System
(page 177).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a moderate
fashion (avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately. WARNING
Under engine misfire conditions,
excessive exhaust temperatures
could damage the catalytic
converter, the fuel system, interior floor
coverings or other vehicle components,
possibly causing a fire. Have an authorized
dealer service your vehicle immediately. The service engine soon indicator light
illuminates when you first switch on the
ignition before engine start to check the
bulb and to indicate whether the vehicle
is ready for Inspection/Maintenance (I/M)
testing.
Normally, the service engine soon light
stays on until you crank the engine, then
turns itself off if no malfunctions are
present. However, if after 15 seconds the
service engine soon light blinks eight times,
it means that the vehicle is not ready for
I/M testing. See
Emission Control
System (page 177).
Stability Control It flashes when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system switches off. Have the system
checked by an authorized dealer
immediately. See
Using Stability
Control (page 194).
Stability Control Off It illuminates when you switch
the system off. It goes out when
you switch the system back on
or when you switch the ignition off. See
Using Stability Control
(page 194).
Transmission Tow/Haul
(If Equipped) Illuminates when you activate
the tow/haul feature. If the light
flashes steadily, have the system
serviced immediately. Damage to the
transmission could occur. See
Automatic
Transmission (page 180).
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Explorer (TUB), enUSA, First Printing Instrument ClusterE132353 E138639 E161509

Lane Keeping System
Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires a cleanwindshield to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on thesteering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible. Switch off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
LOW Engine Oil Pressure
The engine oil life remaining is 10% or less. See Engine Oil
Check (page 281).
Change Engine Oil Soon
The oil life left reaches 0%. See
Engine Oil Check (page 281).
Oil Change Required
The engine coolant temperature is excessively high.
Engine Coolant Overtem-
perature
The washer fluid is low and needs refilling.
Washer Fluid Level Low
Indicates that your vehicle is still in Transport mode. This maynot allow some features to operate properly. Contact an authorized dealer.
Transport Mode Contact
Dealer
Indicates that your vehicle is still in Factory mode. This maynot allow some features to operate properly. Contact an authorized dealer.
Factory Mode Contact
Dealer
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Explorer (TUB), enUSA, First Printing Information Displays