FORD EXPLORER 2017 5.G Repair Manual

USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for
a Ford-approved remote start system.
MYKEY TROUBLESHOOTING Potential causes
Condition
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you
place the transmitter into the backup posi-
tion. See Starting a Gasoline Engine
(page 163).
· The key or transmitter used to start the
vehicle is the only admin key. There always
has to be at least one admin key.
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot program the configurable settings.
· There are no MyKeys programmed to the
vehicle.
See Creating a MyKey (page 56).
· An admin transmitter is present when you
started your vehicle.
For vehicles with keyless start: No MyKey
restrictions are available when starting the
vehicle.
· There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 56).
· The key or transmitter used to start the
vehicle does not have admin privileges.
I cannot clear the MyKeys.
· No MyKeys are created. See
Creating a
MyKey (page 56).
· Purchase a new key or tranmitter from
your authorized dealer.
I lost the only admin key.
· Program a spare key or transmitter. You
may need to see your authorized dealer.
See
Passive Anti-Theft System (page
68).
I lost a key.
· The MyKey user is not using the MyKey.
MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys
and created new MyKeys.
· The key system has been reset.
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LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock.
A
Lock.
B
Remote Control
You can use the remote control at any
time.
Unlocking the Doors (Two-Stage
Unlock) Press the button to unlock the
driver door.
Press the button again within
three seconds to unlock all doors. The
direction indicators will flash.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators will flash twice to indicate a
change to the unlocking mode. Driver door
mode only unlocks the driver door when you press the unlock button once. All door
mode unlocks all doors when you press
the unlock button once. The unlocking
mode applies to the remote control,
keyless entry keypad and intelligent
access.
Locking the Doors
Press the button to lock all
doors. The direction indicators
will flash.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the direction indicators will
flash if all the doors and the liftgate are
closed.
Note: If any door or the liftgate is open, or
if the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
will sound twice and the direction indicators
will not flash.
Locking and Unlocking the Doors
with the Key Blade
Locking with the Key
Turn the top of the key toward the front of
your vehicle.
Unlocking with the Key
Turn the top of the key toward the rear of
your vehicle.
Note: If the child safety locks are on and
you pull the interior handle, you will only
turn off the emergency locking, not the child
safety lock. You can only open the doors
using the external door handle.
Activating Intelligent Access (If
Equipped)
The intelligent access key must be within
3 ft (1 m)
of your vehicle.
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At a Door
Pull a front exterior door handle to unlock
and open the door. Do not touch the lock
sensor on the front of the handle.
The locking sensors are on the front door
handles.
Touch the locking area on the front of the
door handle to lock your vehicle. There is
a brief delay before you can unlock your
vehicle again.
Note:
Keep the door handle clean to make
sure the system operates correctly.
Note: Your vehicle does not automatically
lock. If you do not touch a locking sensor
your vehicle will remain unlocked.
At the Liftgate
Press the exterior liftgate release button
on the top of the liftgate pull-cup handle.
See Manual Liftgate (page 62).
Smart Unlocks for Integrated
Keyhead Transmitter
(If Equipped)
This helps to prevent you from locking
yourself out of your vehicle if the key is still
in the ignition. When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
and the horn will sound twice if the key is
still in the ignition.
You can still lock your vehicle with the key
in the ignition by either:
•
Using the keyless entry keypad with the
driver door closed.
• Pressing the lock button on the remote
control even if the doors are not closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
Smart Unlocks for Intelligent
Access Keys
(If Equipped)
This helps to prevent you from locking your
key inside the passenger compartment or
rear cargo area.
When you electronically lock your vehicle
with any door open, transmission in park
(P) and the ignition off, the system will
search for an intelligent access key in the
passenger compartment after you close
the last door. If the system finds a key, all
of the doors will immediately unlock and
the horn sounds twice, indicating that a
key is inside.
You can override the smart unlock feature
and intentionally lock the intelligent access
key inside your vehicle.
To override smart unlock, lock your vehicle
after you have closed all doors by:
• Using the keyless entry keypad.
• Pressing the lock button on another
intelligent access key.
• Touching the locking area on the front
of the door handle with another
intelligent access key in your hand.
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When you open one of the front doors and
lock your vehicle using the power door lock
control, all doors will lock then unlock if:
•
The ignition is on.
• The ignition is off and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• You shift into any gear putting your
vehicle in motion.
• Your vehicle attains a speed greater
than
4 mph (7 km/h).
Autounlock
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all the doors are
closed and your vehicle has been in
motion at a speed greater than
4 mph
(7 km/h).
• Your vehicle comes to a stop and you
switch the ignition off or to accessory.
• You open the driver door within 10
minutes of switching the ignition off or
to accessory.
Note: If you electronically lock your vehicle
after you switch the ignition off with the
driver door closed, the doors will not
autounlock.
Enabling or Disabling Autolock and
Autounlock
Note: You can switch autounlock and
autolock on or off independently of each
other. Autolock is not configurable in all markets.
If the autolock settings are not available
in your information display, then the
system is not configurable. See
General
Information (page 99).
Illuminated Entry
The interior lamps and some exterior
lamps illuminate when you unlock the
doors with the remote control.
The lamps turn off if:
• The ignition is on.
• You press the remote control lock
button.
• 25 seconds have elapsed.
The lamps do not turn off if:
• You switch them on with the lighting
control.
• Any door is open.
Illuminated Exit
The interior lamps and some exterior
lamps illuminate when all doors are closed
and you switch the ignition off.
The lamps will turn off if all the doors
remain closed and:
• 25 seconds have elapsed.
• You lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps, interior
lamps or headlamps on, the battery saver
shuts them off 10 minutes after you switch
the ignition off.
Battery Saver for Intelligent Access
Keys (If Equipped)
If you leave the ignition switched on and
the engine is not running, the battery saver
will turn the ignition off when it detects a
certain amount of battery drain, or after
45 minutes have elapsed.
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MANUAL LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and safety belts. Be
sure everyone in your vehicle is in a seat
and using a safety belt properly. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Note:
Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components. Opening the Liftgate Press the button located in the top of the
liftgate pull cup handle to unlatch the
liftgate, and then pull on the outside
handle.
Closing the Liftgate
A handle is inside the liftgate to help with
closing.
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POWER LIFTGATE (If Equipped)
WARNINGS
It is extremely dangerous to ride in a
cargo area, inside or outside of a
vehicle. In a crash, people riding in
these areas are more likely to be seriously
injured or killed. Do not allow people to ride
in any area of your vehicle that is not
equipped with seats and seatbelts. Make
sure everyone in your vehicle is in a seat
and properly using a seatbelt. Failure to
follow this warning could result in serious
personal injury or death. Make sure to close and latch the
liftgate to prevent drawing exhaust
fumes into your vehicle. This will also
prevent passengers and cargo from falling
out. If you must drive with the liftgate open,
keep the vents or windows open so outside
air comes into your vehicle. Failure to
follow this warning could result in serious
personal injury. Keep keys out of reach of children.
Do not allow children to operate or
play near an open or moving power
liftgate. You should supervise the
operation of the power liftgate at all times. Note:
Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
The liftgate only operates with the
transmission in park (P).
If there is a problem with the open or close
request, a tone will sound for one of the
following reasons: •
The ignition is on and the transmission
is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The liftgate is not fully closed and your
vehicle speed is at or above
3 mph
(5 km/h).
If the liftgate starts to close after it has
fully opened, this indicates there may be
excessive weight on the liftgate or a
possible strut failure. A repetitive tone
sounds and the liftgate closes under
control. Remove any excessive weight from
the liftgate. If the liftgate continues to
close after opening, have the system
checked by an authorized dealer.
Opening and Closing the Liftgate WARNING
Make sure all persons are clear of the
power liftgate area before using the
power liftgate control.
Note:
Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
From the Instrument Panel Press the button on the
instrument panel.
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With the Remote Control
Press the button twice within
three seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remote control or power door unlock control.
If an intelligent access key is within 3 ft
(1 m) of the liftgate, the liftgate unlocks
when you press the liftgate release
button. 2.
Press the control button located in the
top of the liftgate pull-cup handle.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a strut failure.
Closing the Liftgate WARNING
Keep clear of the liftgate when
activating the rear switch. Press and release the liftgate control
button.
Stopping the Liftgate Movement
Note:
Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on the
instrument panel.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion. *
* This method only works for vehicles with
the hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
Note: Once the liftgate has stopped
moving, you can also manually move it to
the desired height.
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3. Press and hold the liftgate control
button on the liftgate until you hear a
tone, indicating programming is
complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
The new open liftgate height is recalled
when the power liftgate is opened. To
change the programmed height, repeat the
above procedure. Once you open the
power liftgate, you can manually move it
to a different height.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
When operating the power liftgate after
you have programmed a lower height than
fully open, you can fully open the liftgate
by manually pushing it upward to the
maximum open position.
Obstacle Detection
When Closing
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: Entering your vehicle while the
liftgate is closing can cause your vehicle to
bounce and activate obstacle detection. To
prevent this, let the power liftgate close
completely before you enter your vehicle.
Before driving off, check the instrument
cluster for a liftgate or door ajar message or
warning indicator. Failure to do this could
result in unintentionally leaving the liftgate
open while driving. When Opening
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
Hands-Free Feature (If Equipped)
Make sure you have an intelligent access
transmitter within
3 ft (1 m) of the liftgate. 1. Move your foot under and away from
the rear bumper detection area in a
single-kick motion. Do not move your
foot sideways or the sensors may not
detect the motion.
2. The liftgate will power open or close.
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Note:
Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system ’s obstacle
detection feature and stop the power
operation or reverse its direction. Manually
interfering with the liftgate motion may also
replicate a strut failure.
Note: Splashing water may cause the
hands-free liftgate to open. Keep the
intelligent access key away from the rear
bumper detection area when washing your
vehicle.
KEYLESS ENTRY
SECURICODE™ Keyless Entry
Keypad
The keypad is near the driver window. It
illuminates when touched.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Enter your entry code again more
slowly. You can use the keypad to do the
following:
•
Lock or unlock the doors.
• Program and erase user codes.
• Arm and disarm the anti-theft alarm.
• Recall memory seat and mirror
positions.
You can operate the keypad with the
factory-set five-digit entry code. The code
is on the owner ’s wallet card in the glove
box and is available from an authorized
dealer. You can also program up to five of
your own five-digit personal entry codes.
Programming a Personal Entry Code
1. Enter the factory-set five-digit code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code. You
must enter each number within five
seconds of each other.
4. Press
1·2 on the keypad to save
personal code 1.
The doors lock then unlock to confirm that
programming was successful.
To program additional personal entry
codes, repeat steps 1 through 3, then for
step 4:
• Press
3·4 to save personal code 2.
• Press
5·6 to save personal code 3.
• Press
7·8 to save personal code 4.
• Press
9·0 to save personal code 5.
Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code works even if you
have set your own personal code.
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Recalling Memory Positions (If
Equipped)
The programmed entry codes recall driver
memory positions as follows:
•
Entry code 1 recalls driver 1 memory
positions.
• Entry code 2 recalls driver 2 memory
positions.
• Entry code 3 recalls driver 3 memory
positions.
Note: Personal entry codes 4 and 5 will not
recall memory positions.
Erasing a Personal Code
1. Enter the factory-set five-digit code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold
1·2 for two seconds.
You must do this within five seconds
of completing step 2.
All personal codes erase and only the
factory-set five-digit code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode
if you enter the wrong code seven times.
This mode turns off the keypad for one
minute and the keypad lamp flashes.
The anti-scan feature turns off after any
of the following occur:
• One minute of keypad inactivity.
• You press the unlock button on the
remote control.
• You switch your vehicle on.
• You unlock the vehicle using intelligent
access. Locking and Unlocking the Doors
Locking All Doors
Press and hold 7·8 and 9·0 on the keypad
simultaneously with the driver door closed.
You do not need to enter a code first.
Unlocking All Doors
Enter the factory-set code or your personal
code, then press 3·4 on the keypad within
five seconds.
Unlocking Only the Driver Door
Enter the factory-set or your personal
five-digit code. You must press each
number within five seconds of each other.
The interior lamps illuminate.
Note:
All doors unlock if the two-stage
unlocking feature is turned off. See Locking
and Unlocking (page 59).
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