pairing phone FORD EXPLORER 2018 User Guide

To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone.
3. Select your vehicle's make and model as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices 1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone ’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options. Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Cell phone issues
Possible solution
Possible cause
Issue
•Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing SYNC™ 3

Smart Unlocks for Integrated Keyhead
Transmitter........................................................ 65
Smart Unlocks for Intelligent Access Keys...................................................................... 66
Luggage Covers............................................242
Lug Nuts See: Changing a Road Wheel........................ 337
M
Maintenance
.................................................284
General Information......................................... 284
Manual Climate Control.............................133
Manual Liftgate
..............................................69
Closing the Liftgate............................................. 69
Opening the Liftgate........................................... 69
Manual Seats
..................................................147
Lumbar Adjustment.......................................... 148
Moving the Seat Backward and Forward.............................................................. 147
Recline Adjustment............................................ 147
Memory Function.........................................150 Easy Entry and Exit Feature............................. 151
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 150
Saving a PreSet Position................................. 150
Message Center See: Information Displays............................... 105
Mirrors See: Heated Windows and Mirrors...............141
See: Windows and Mirrors................................. 91
Mobile Communications Equipment.......13
Moonroof..........................................................95 Bounce-Back......................................................... 96
Opening and Closing the Moonroof.............96
Opening and Closing the Sunscreen............96
Venting the Moonroof........................................ 96
Motorcraft Parts - 2.3L EcoBoost™.................................................345
Motorcraft Parts - 3.5L Duratec.............346
Motorcraft Parts - 3.5L Ecoboost™..................................................347
MyKey Troubleshooting
...............................62
MyKey ™.............................................................59
Principle of Operation........................................ 59N
Navigation......................................................456
cityseeker............................................................. 463
Destination Mode.............................................. 458
Map Mode............................................................. 457
Navigation Map Updates............................... 464
Navigation Menu................................................. 461
SiriusXM Traffic and Travel Link.................. 464
SYNC AppLink.................................................... 463
Waypoints............................................................ 462
Normal Scheduled Maintenance..........502 Intelligent Oil-Life Monitor™........................ 502
Normal Maintenance Intervals.................... 503
O
Oil Change Indicator Reset......................290
Oil Check See: Engine Oil Check...................................... 289
Opening and Closing the Hood..............284 Closing the Hood............................................... 285
Opening the Hood............................................. 284
Ordering Additional Owner's Literature.......................................................271
Obtaining a French Owner ’s Manual...........271
Overhead Console
.......................................168
P
Parking Aids
...................................................205
Principle of Operation...................................... 205
Parking Brake
..................................................197
Passenger Knee Airbag................................49
Passive Anti-Theft System
.........................74
SecuriLock®........................................................... 74
PATS See: Passive Anti-Theft System..................... 74
Pedals................................................................80
Perchlorate.........................................................11
Personal Safety System ™
..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone................................................................451 During a Phone Call.......................................... 454
Making Calls........................................................ 453
Pairing Your Cell Phone for the First Time.................................................................... 451
563
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Phone Menu.........................................................
452
Receiving Calls................................................... 454
Smartphone Connectivity.............................. 455
Text Messaging................................................... 455
Post-Crash Alert System..........................264
Power Door Locks See: Locking and Unlocking............................. 64
Power Liftgate.................................................70 Hands-Free Feature............................................. 72
Obstacle Detection.............................................. 72
Opening and Closing the Liftgate.................. 70
Setting the Liftgate Open Height.................... 71
Stopping the Liftgate Movement.................... 71
Power Seats
...................................................148
Adjusting the Lumbar Support..................... 149
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 149
Power Steering Fluid Check....................298
Power Windows...............................................91 Accessory Delay.................................................... 92
Bounce-Back.......................................................... 91
One-Touch Down.................................................. 91
One-Touch Up........................................................ 91
Window Lock......................................................... 92
Pre-Collision Assist
.....................................238
Using the Pre-Collision Assist
System.............................................................. 238
Protecting the Environment........................15
Puncture See: Changing a Road Wheel........................ 337
R
Rear Parking Aid...........................................205 Obstacle Distance Indicator......................... 206
Rear Passenger Climate Controls..........140
Rear Seats........................................................151 Adjusting the Rear Seats.................................. 151
Rear Under Floor Storage..........................241 Adjustable Load Floor....................................... 241
Cargo Management System........................... 241
Rear View Camera
........................................215
Camera Guidelines............................................. 216
Manual Zoom....................................................... 218
Obstacle Distance Indicator............................ 217
Rear Camera Delay............................................ 218
Using the Rear View Camera System.........216 Rear View Camera
See: Rear View Camera.................................... 215
Rear Window Wiper and Washers...........82 Rear Camera Washer.......................................... 82
Rear Window Washer......................................... 82
Rear Window Wiper Blade............................... 82
Recommended Towing Weights...........250
Refueling..........................................................179 Refueling System Overview............................ 179
Refueling System Warning.............................. 181
Refueling Your Vehicle...................................... 179
Remote Control..............................................53 Car Finder................................................................ 57
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 53
Memory Feature................................................... 56
Remote Start.......................................................... 57
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 57
Remote Start
..................................................142
Automatic Settings............................................ 142
Removing a Headlamp
.............................303
Repairing Minor Paint Damage...............314
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)...............................................................271
Reporting Safety Defects (U.S. Only)...............................................................271
Roadside Assistance
.................................260
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 261
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 261
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 261
Vehicles Sold in the United States: Getting Roadside Assistance................................... 260
Vehicles Sold in the United States: Using Roadside Assistance................................... 260
Roadside Emergencies
.............................260
564
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index

Switching Adaptive Cruise Control
Off....................................................................... 224
Switching Adaptive Cruise Control On........................................................................\
. 221
Switching to Normal Cruise Control...........226
System Not Available....................................... 225
Using Cruise Control...................................220 Switching Cruise Control Off......................... 220
Switching Cruise Control On......................... 220
Using Four-Wheel Drive..............................191 Driving In Special Conditions With
Four-Wheel Drive (4WD)........................... 192
How Your Vehicle Differs From Other Vehicles............................................................. 192
Using Hill Descent Control.......................203 Principle of operation....................................... 203
Using hill descent control............................... 203
Using MyKey With Remote Start Systems..........................................................62
Using Snow Chains.....................................332
Using Stability Control...............................201
Using Summer Tires...................................332
Using SYNC™ With Your Media Player............................................................399
Accessing Your USB Song Library...............403
Bluetooth Devices and System Settings............................................................ 405
Connecting Your Digital Media Player to the USB Port.......................................................... 399
Media Menu Features...................................... 402
Media Voice Commands................................ 400
USB 2..................................................................... 405
Voice Commands for Audio Sources........406
Using SYNC™ With Your Phone............382 Accessing Features through the Phone
Menu.................................................................. 387
Accessing Your Phone Settings................... 390
Bluetooth Devices.............................................. 391
Making Calls........................................................ 386
Pairing a Phone for the First Time...............383
Pairing Subsequent Phones.......................... 384
Phone Options during an Active Call.........386
Phone Voice Commands................................ 384
Receiving Calls................................................... 386
System Settings................................................. 392
Text Messaging.................................................. 388
Using Terrain Control.................................202 Using Traction Control...............................199
Switching the System Off............................... 199
System Indicator Lights and Messages.......................................................... 199
Using a Switch..................................................... 199
Using the Information Display Controls............................................................. 199
Using Voice Recognition...........................380 Audio Voice Commands.................................. 431
Climate Voice Commands............................. 432
Initiating a Voice Session............................... 380
Mobile App Voice Commands...................... 435
Navigation Voice Commands....................... 434
Phone Voice Commands................................ 433
SiriusXM Traffic and Travel Link Voice Commands..................................................... 436
System Interaction and Feedback...............381
Voice Settings Commands............................ 436
Utilizing the Mediation/Arbitration Program (Canada Only)........................269
V
Vehicle Care
..................................................309
General Information......................................... 309
Vehicle Certification Label.......................349
Vehicle Identification Number
...............348
Vehicle Storage.............................................314
Battery.................................................................... 315
Body........................................................................\
. 314
Brakes...................................................................... 315
Cooling system.................................................... 315
Engine..................................................................... 315
Fuel system........................................................... 315
General................................................................... 314
Miscellaneous...................................................... 315
Removing Vehicle From Storage................... 315
Tires........................................................................\
. 315
Ventilation See: Climate Control......................................... 133
VIN See: Vehicle Identification Number............348
Voice Control
....................................................78
W
Warning Lamps and Indicators..............100 Adaptive Cruise Control.................................. 100
567
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201711, Fourth-Printing Index