check engine FORD EXPLORER 2018 Service Manual

Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note:
If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673 To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
refer to the regional Ford or Lincoln
website.Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 290).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil
Check (page 289). Other Maintenance Items
1
Replace brake fluid.
Every 3 Years
Replace cabin air filter.2
Every
20,000 mi
(32,000 km)
Replace engine air filter.
Every
30,000 mi
(48,000 km)
Change engine coolant.3
At
100,000 mi
(160,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km) Inspect accessory drive belt or belts. 4
Change automatic transmission fluid.
Every
150,000 mi
(240,000 km) Replace accessory drive belt or belts. 5
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Should be performed by an authorized dealer.
3 Initial replacement at six years or
100,000 mi (160,000 km), then every three years or
50,000 mi (80,000 km).
4 After initial inspection, inspect every other oil change until replaced.
5 If not replaced within the last
100,000 mi (160,000 km).
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Axle and PTU maintenance: The Power
Transfer Unit (PTU) and rear axle (four
wheel drive only) in your vehicle does not
require any normal scheduled
maintenance. Vehicles are electronically
monitored and notify the driver required
service by displaying a message in the
information display. The PTU lubricant will
be more likely to require a change if the
vehicle has experienced extended periods
of extreme/severe duty cycle driving.
Changing or checking the PTU lubricant is
not necessary unless the unit has been
submerged in water, shows signs of
leakage or a message indicating required
service is displayed. Contact your
authorized dealer for service.
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service. Hot climate oil change intervals:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km)
.
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
SCHEDULED MAINTENANCE
RECORD 507
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Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Antenna Positions
Maximum output power Watt (Peak
RMS)
Frequency Band
MHz
1
50
1-30
2, 3
50
50-54
2, 3
50
68-88
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio
frequency transmitters, check for
disturbances from and to all electrical
equipment in your vehicle, both in the
standby and transmit modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields
generated inside your vehicle cabin by the
transmitter installed do not exceed
applicable human exposure requirements. END USER LICENSE
AGREEMENT
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your ” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
licensed, not sold. All rights reserved.
• The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
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If Your Vehicle Gets Stuck In Mud or
Snow.................................................................. 190
SelectShift Automatic ™
Transmission................................................... 188
Understanding the Positions of Your Automatic Transmission............................. 187
Automatic Transmission Fluid Check - 2.3L EcoBoost™.......................................295
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™............295
Adding Transmission Fluid ............................ 296
Checking the Transmission Fluid Level.................................................................. 295
Autowipers........................................................81 Autowipers Settings............................................ 82
Auxiliary Power Points
................................165
110 Volt AC Power Point................................... 165
12 Volt DC Power Point..................................... 165
Locations............................................................... 165
B
Battery See: Changing the 12V Battery..................... 298
Blind Spot Information System
..............232
........................................................................\
........... 232
Switching the System On and Off..............234
System Errors...................................................... 234
Using the Blind Spot Information System.............................................................. 233
BLIS See: Blind Spot Information System..........232
Bonnet Lock See: Opening and Closing the Hood..........284
Booster Seats
..................................................29
Types of Booster Seats...................................... 30
Brake Fluid Check........................................297
Brakes...............................................................196 General Information.......................................... 196
Breaking-In.....................................................257
Bulb Specification Chart..........................306
C
Cabin Air Filter................................................142 Capacities and Specifications - 2.3L
EcoBoost™ .................................................
350
Alternative Engine Oil for Extremely Cold
Climates........................................................... 353
Specifications...................................................... 351
Capacities and Specifications - 3.5L Duratec.........................................................354
Alternative Engine Oil for Extremely Cold Climates........................................................... 358
Specifications..................................................... 355
Capacities and Specifications - 3.5L Ecoboost™.................................................358
Alternative Engine Oil for Extremely Cold Climates........................................................... 362
Specifications..................................................... 360
Capacities and Specifications................343
Cargo Nets.......................................................241
Car Wash See: Cleaning the Exterior.............................. 309
Catalytic Converter......................................184 On-Board Diagnostics (OBD-II)................... 185
Readiness for Inspection and Maintenance (I/M) Testing................................................... 185
Center Console..............................................167 Rear Seat Armrest.............................................. 167
Second Row Center Console.......................... 167
Changing a Bulb..........................................303 Front Direction Indicator................................. 303
Headlamp............................................................ 303
Headlamp High Beam..................................... 304
LED Lamps........................................................... 305
License Plate Lamp.......................................... 305
Rear Direction Indicator and Reversing Lamp................................................................. 304
Changing a Fuse..........................................282 Fuses...................................................................... 282
Changing a Road Wheel............................337 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 337
Tire Change Procedure.................................... 338
Changing the 12V Battery.........................298
Changing the Engine Air Filter................308
Changing the Wiper Blades....................300 Front Wiper Blades.......................................... 300
Rear Window Wiper Blade.............................. 301
Checking MyKey System Status................61 MyKey Distance..................................................... 61
Number of Admin Keys...................................... 62
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Number of MyKeys..............................................
62
Checking the Wiper Blades.....................300
Child Restraint and Seatbelt Maintenance.................................................42
Child Restraint Positioning..........................31
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Child Seats
.........................................................19
Cleaning Leather Seats..............................313
Cleaning Products
......................................309
Materials............................................................... 309
Cleaning the Engine......................................311
Cleaning the Exterior
.................................309
Cleaning the Headlamps................................. 310
Exterior Chrome Parts...................................... 310
Exterior Plastic Parts......................................... 310
Stripes or Graphics............................................ 310
Underbody............................................................ 310
Under Hood.......................................................... 310
Cleaning the Instrument Panel and Instrument Cluster Lens..........................312
Cleaning the Interior....................................312
Cleaning the Wheels...................................314
Cleaning the Windows and Wiper Blades.............................................................311
Clearing All MyKeys
........................................61
Climate............................................................448
Climate Control
.............................................133
Climate Controlled Seats..........................159 Cooled Seats........................................................ 160
Heated Seats........................................................ 159
Coolant Check See: Engine Coolant Check............................. 291
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................ 61
Cross Traffic Alert........................................234 Blocked Sensors................................................ 236
Switching the System Off and On..............236
System Errors...................................................... 236
System Lights, Messages and Audible Alerts................................................................. 236
System Limitations........................................... 236
Using the Cross Traffic Alert System..........234 Cruise Control
..................................................79
Principle of Operation...................................... 220
Cruise control See: Using Cruise Control............................... 220
Customer Assistance.................................266
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps............................85 Type One - Conventional
(Non-Configurable)....................................... 85
Type Two - Configurable................................... 85
Digital Radio
...................................................372
HD Radio Reception and Station
Troubleshooting............................................. 373
Direction Indicators
........................................87
Doors and Locks.............................................64
Driver Alert
......................................................227
PRINCIPLE OF OPERATION........................... 227
USING DRIVER ALERT..................................... 228
Driver and Passenger Airbags...................45 Children and Airbags.......................................... 46
Proper Driver and Front Passenger Seating Adjustment........................................................ 45
Driving Aids.....................................................227
Driving Hints...................................................257
Driving Through Water...............................258
DRL See: Daytime Running Lamps......................... 85
E
Economical Driving......................................257
Electromagnetic Compatibility...............518
Emission Law
.................................................183
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........184
Tampering With a Noise Control System............................................................... 183
End User License Agreement.................520 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 520
Engine Block Heater.....................................173 Using the Engine Block Heater....................... 174
559
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