roof FORD EXPLORER 2019 User Guide

Thumbwheel Kit
A thumbwheel kit is included in your
vehicle for tying light loads to your roof.
The kit is located in the glovebox.
Make sure to check that the thumbwheels
are tight each time you add or remove load
from the roof rack, and periodically while
traveling. Make sure that the load is secure
before traveling.
Note:
There may be snap caps in the side
rail, which must be removed before
installing the thumbwheels. These caps can
be removed by using a T25 torx tool or a
similar tool.
Adjusting the Crossbar (If Equipped)
Note: For less wind noise and better
aerodynamics, only install the crossbars
when you need them for carrying cargo.
Follow the steps to reposition or remove the
rear crossbar. You can remove the front
crossbar fasteners by unscrewing the
assembly. 1. Remove the crossbar bolts at both
sides of the front crossbar by using a
T25 torx tool or a similar tool.
2. Remove the crossbar by sliding the ends off of the side rails.
3. Move the crossbar to the new side rail position and slide onto rail.
4. Replace and tighten the bolts at both sides of the crossbar by using a T25
torx tool or a similar tool.
Note: There may be snap caps in the new
side rail position, which must be removed
before installing the crossbar. You can
remove these caps by using a T25 torx tool
or a similar tool.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
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The above calculations also
assume that the loads are
positioned in your vehicle in a
manner that does not overload
the front or the rear gross axle
weight rating specified for your
vehicle on the Safety Compliance
Certification label.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING: When loading
the roof racks, we recommend
you evenly distribute the load,
as well as maintain a low center
of gravity. Loaded vehicles, with
higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance,
when driving a heavily loaded
vehicle.
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You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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Protected Components
Fuse Rating
Fuse or Relay
Number
Front climate control module.
7.5A 2
12
Instrument cluster.
7.5A 2
13
Smart data link.
Steering column control module.
Extended power module.
10A 2
14
Smart datalink connector power.
10A 2
15
Heads up display.
Not used.
—
16
Electronic finish panel.
5A 2
17
Push button start switch.
5A 2
18
Ignition switch.
Key inhibit.
Transmission control switch.
7.5A 2
19
Not used.
—
20
Terrain management switch.
5A 2
21
Heads up display.
Humidity sensor.
Occupant classification sensor.
5A 2
22
Delayed accessory power.
10A 1
23
Power windows.
Moonroof.
Folding mirror relay.
DC inverter.
Window/moonroof switch illumination.
Central lock relay.
20A 1
24
Left-hand front smart window motor.
30A 1
25
Door zone module.
Right-hand front smart window motor.
30A 1
26
Door zone module.
Moonroof.
30A 1
27
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WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
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For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Running boards.
• Side window deflectors*.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats. •
Rear console.
• Seat covers*.
Lifestyle
• Ash cup or smoker's package.
• Bluetooth speaker*.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Telematics*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• In-vehicle safe*.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues. rigCustomer Remedies
NAV2 and its suppliers’
entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
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Flat Tire
See: Changing a Road Wheel....................... 334
Floor Mats......................................................256
Fog Lamps - Front See: Front Fog Lamps........................................ 88
Foot Pedals See: Adjusting the Pedals.................................. 81
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................493
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 494
Ford Protect Extended Service Plans (U.S. Only).................................................................. 493
Four-Wheel Drive
.........................................188
Principle of Operation...................................... 188
Front Fog Lamps............................................88
Front Parking Aid.........................................203 Obstacle Distance Indicator......................... 204
Front Passenger Sensing System............46
Fuel and Refueling........................................172
Fuel Consumption
........................................179
Advertised Capacity........................................... 179
Fuel Economy....................................................... 179
Fuel Filler Funnel Location........................174
Fuel Quality - E85.........................................173 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 173
Switching Between E85 and Gasoline............................................................. 174
Fuel Quality - Gasoline................................172 Choosing the Right Fuel................................... 172
Fuel Shutoff
...................................................259
Fuses..................................................................271
Fuse Specification Chart............................271
Passenger Compartment Fuse Panel........276
Power Distribution Box..................................... 271
G
Garage Door Opener....................................157
Garage Door Opener See: Universal Garage Door Opener............157
Gauges...............................................................96 Engine Coolant Temperature Gauge............99
Fuel Gauge............................................................. 99
Information Display............................................. 98
Type 1........................................................................\
96Type 2........................................................................\
97
Type 3....................................................................... 98
Gearbox See: Transmission.............................................. 184
General Information on Radio Frequencies...................................................53
Intelligent Access................................................. 53
General Maintenance Information.......495 Multi-Point Inspection..................................... 497
Owner Checks and Services......................... 496
Protecting Your Investment.......................... 495
Why Maintain Your Vehicle?......................... 495
Why Maintain Your Vehicle at Your Dealership?..................................................... 495
Getting Assistance Outside the U.S. and Canada
..........................................................267
Getting the Services You Need..............264 Away From Home............................................. 264
Global Opening................................................91 Moonroof.................................................................. 91
Remote Control Front Windows..................... 91
H
Handbrake See: Parking Brake............................................. 194
Hazard Flashers
...........................................259
HDC See: Using Hill Descent Control................... 200
Headlamp Adjusting See: Adjusting the Headlamps.................... 299
Headlamp Exit Delay....................................86
Headrest See: Head Restraints......................................... 139
Head Restraints
............................................139
Adjusting the Head Restraint........................ 140
Tilting Head Restraints ..................................... 141
Heated Exterior Mirrors
...............................137
Heated Rear Window..................................137
Heated Seats.................................................154 Front Seats............................................................ 154
Second Row Heated Seats............................. 155
Heated Steering Wheel...............................80
Heating See: Climate Control......................................... 129
Hill Start Assist..............................................194 Switching the System On and Off...............195
Using Hill Start Assist....................................... 194
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Liftgate...............................................................70
Lighting Control..............................................84
Flashing the Headlamp High Beam..............85
Headlamp High Beam....................................... 84
Lighting..............................................................84 General Information........................................... 84
Load Carriers See: Roof Racks and Load Carriers............240
Load Carrying................................................239
Load Limit........................................................241 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 246
Vehicle Loading - with and without a Trailer.................................................................. 241
Locking and Unlocking.................................65 Activating Intelligent Access........................... 66
Autolock................................................................... 67
Battery Saver......................................................... 68
Illuminated Entry.................................................. 67
Illuminated Exit..................................................... 68
Locking and Unlocking the Doors with the Key Blade........................................................... 65
Power Door Locks................................................ 65
Remote Control.................................................... 65
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 66
Smart Unlocks for Intelligent Access Keys....................................................................... 67
Luggage Covers
............................................240
Lug Nuts See: Changing a Road Wheel....................... 334
M
Maintenance..................................................282 General Information......................................... 282
Manual Climate Control
.............................129
Directing Air to the Footwell Air
Vents................................................................... 129
Directing Air to the Instrument Panel Air Vents................................................................... 129
Locking the Rear Climate Control................130
Setting the Blower Motor Speed.................. 129
Setting the Rear Blower Motor Speed................................................................. 130
Setting the Rear Temperature....................... 130
Setting the Temperature................................. 129Switching Defrost On and Off.......................
129
Switching Maximum Air Conditioning On and Off.............................................................. 130
Switching Recirculated Air On and Off....................................................................... 130
Switching the Air Conditioning On and Off........................................................................\
129
Switching the Climate Control On and Off........................................................................\
129
Switching the Rear Climate Control On and Off....................................................................... 130
Manual Liftgate
...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................142 Lumbar Adjustment.......................................... 143
Moving the Seat Backward and Forward............................................................. 142
Recline Adjustment........................................... 142
Media Hub
.......................................................375
Memory Function.........................................146
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 146
Saving a PreSet Position................................. 146
Message Center See: Information Displays............................... 104
Mirrors See: Windows and Mirrors............................... 90
Mobile Communications Equipment.......13
Moonroof..........................................................94 Bounce-Back......................................................... 95
Opening and Closing the Moonroof..............95
Opening and Closing the Sunscreen............95
Venting the Moonroof........................................ 95
Motorcraft Parts - 2.3L EcoBoost™.................................................342
Motorcraft Parts - 3.5L Duratec.............343
Motorcraft Parts - 3.5L Ecoboost™.................................................344
MyKey – Troubleshooting...........................63
MyKey ™
............................................................60
Principle of Operation........................................ 60
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Rear Under Floor Storage.........................239
Adjustable Load Floor...................................... 239
Cargo Management System......................... 239
Rear View Camera........................................212 Camera Guidelines............................................. 213
Manual Zoom....................................................... 215
Obstacle Distance Indicator........................... 214
Rear Camera Delay............................................ 215
Using the Rear View Camera System.........213
Rear View Camera See: Rear View Camera.................................... 212
Rear Window Wiper and Washers...........83 Rear Camera Washer.......................................... 83
Rear Window Washer......................................... 83
Rear Window Wiper Blade............................... 83
Recommended Towing Weights...........248
Refueling..........................................................176 Refueling System Overview............................ 176
Refueling System Warning.............................. 178
Refueling Your Vehicle....................................... 177
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 54
Memory Feature.................................................... 57
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Remote Start
.................................................138
Automatic Settings............................................ 138
Heated and Cooled Features......................... 138
Last Settings........................................................ 138
Repairing Minor Paint Damage.................311
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................269
Reporting Safety Defects (U.S. Only)..............................................................269
Roadside Assistance..................................258 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 259Vehicles Sold in the United States: Getting
Roadside Assistance................................... 258
Vehicles Sold in the United States: Using Roadside Assistance................................... 258
Roadside Emergencies
..............................258
Roof Racks and Load Carriers................240
Adjusting the Crossbar..................................... 241
Thumbwheel Kit.................................................. 241
Running-In See: Breaking-In................................................. 255
Running Out of Fuel.....................................174 Adding Fuel From a Portable Fuel
Container........................................................... 175
Filling a Portable Fuel Container................... 175
S
Safety Canopy ™
............................................49
Safety Precautions.......................................172
Satellite Radio
...............................................372
Satellite Radio Electronic Serial Number
(ESN)................................................................. 373
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 373
Troubleshooting................................................. 374
Scheduled Maintenance Record...........503
Scheduled Maintenance
..........................495
Seatbelt Extension........................................42
Seatbelt Height Adjustment......................39
Seatbelt Reminder
........................................40
Belt-Minder™....................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats.................................................................139
Security...............................................................75
Settings...........................................................463 911 Assist.............................................................. 468
Ambient Lighting................................................ 475
Bluetooth.............................................................. 465
Clock...................................................................... 465
Display.................................................................... 476
General................................................................... 473
Media Player....................................................... 464
Mobile Apps.......................................................... 471
Navigation............................................................ 469
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