service FORD EXPLORER 2019 User Guide

After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. A properly seated occupant sits
upright, leaning against the seat backrest,
and centered on the seat cushion, with
their feet comfortably extended on the
floor. Sitting improperly can increase the
chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 51).
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center. See
Getting the Services You Need
(page
264).
SIDE AIRBAGS WARNING:
Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident. WARNING:
Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback. WARNING:
Do not attempt to
service, repair, or modify the airbag, its
fuses or the seat cover on a seat
containing an airbag as you could be
seriously injured or killed. Contact your
authorized dealer as soon as possible. WARNING:
If the side airbag has
deployed, the airbag will not function
again. The side airbag system (including
the seat) must be inspected and serviced
by an authorized dealer. If the airbag is
not replaced, the unrepaired area will
increase the risk of injury in a crash.
The side airbags are located on the
outboard side of the seatbacks of the front
seats. In certain sideways crashes, the
airbag on the side affected by the crash
will be inflated. The airbag was designed
to inflate between the door panel and
occupant to further enhance the protection
provided occupants in side impact crashes.
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The system consists of the following:
•
A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags located inside the driver
and front passenger seatbacks.
• Front passenger sensing system. •
Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
51
).
Note: The passenger sensing system will
deactivate the passenger seat-mounted
side airbag if it detects an empty passenger
seat.
The design and development of the side
airbag system included recommended
testing procedures that were developed
by a group of automotive safety experts
known as the Side Airbag Technical
Working Group. These recommended
testing procedures help reduce the risk of
injuries related to the deployment of side
airbags. PASSENGER KNEE AIRBAG
The knee airbag is located under the
instrument panel. During a crash, the
restraints control module may activate the
passenger knee airbag based on crash
severity and occupant conditions. Under
certain crash and occupant conditions, the
passenger knee airbag may deploy but the
passenger front airbag may not activate.
As with front and side airbags, it is
important to be properly seated and
restrained to reduce the risk of death or
serious injury.
SAFETY CANOPY™
WARNING:
Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
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CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module. The restraints control module
deploys (activates) the front seatbelt
pretensioners, rear inflatable seatbelts,
driver airbag, passenger airbag, seat
mounted side airbags, passenger knee
airbag and the Safety Canopy. Based on
the type of crash, the restraints control
module will deploy the appropriate safety
devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the ignition on. •
The readiness light either flashes or
stays lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The seatbelt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the seatbelt
pretensioners is to activate in frontal,
near-frontal and side crashes and in
rollovers.
• The design of the side airbags is to
inflate in certain side impact crashes.
Side airbags may activate in other
types of crashes if the vehicle
experiences sufficient sideways motion
or deformation.
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Car Finder
Press the button twice within
three seconds. The horn sounds
and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off. Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Remote Start (If Equipped) WARNING:
To avoid exhaust
fumes, do not use remote start if your
vehicle is parked indoors or in areas that
are not well ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
remote control.
This feature allows you to start your
vehicle from the outside. Your remote
control has an extended operating range.
If your vehicle has automatic climate
control, you can configure it to operate
when you remote start your vehicle.
See
Climate Control (page 129). A manual
climate control system runs at the setting
it was set to when you switched your
vehicle off. Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The system does not work if:
•
The ignition is on.
• The anti-theft alarm triggers.
• You disable the feature.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
• The service engine soon light is on.
Remote Control Feedback (If
Equipped)
An LED on the remote control provides
status feedback of remote start or stop
commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
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Service Engine Soon
If it illuminates when the engine
is running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Catalytic Converter (page 181).
Stability Control It flashes when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system switches off. Have the system
checked by an authorized dealer
immediately. See
Using Stability
Control (page 198).
Stability Control Off It illuminates when you switch
the system off. It goes out when
you switch the system back on
or when you switch the ignition off. See
Using Stability Control
(page 198). Transmission Tow/Haul
(If Equipped) Illuminates when you activate
the tow/haul feature. If the light
flashes steadily, have the system
serviced immediately. Damage to the
transmission could occur. See
Automatic
Transmission (page 184).
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
(If
Equipped)
Sounds when you open the driver's door
and you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any door
is opened if the vehicle exceeds a relatively
low speed.
Keyless Warning Alert
(If Equipped)
Sounds the horn twice when you exit the
vehicle and the keyless vehicle is in RUN,
indicating the vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
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4WD
Action
Message
The four wheel drive system has automatically disabled itselfdue to the system overheating.
4WD Temporarily
Disabled
The four wheel drive system has automatically disabled itself
due to the system overheating or you are using the spare tire.
4WD Off
The four wheel drive system resumes normal function andclears this message after driving a short distance with the road tire re-installed or after the system cools.
4WD Restored
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. See Warning Lamps
and Indicators (page 99). If the warning stays illuminated
or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Malfunction
Service Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
Adaptive Cruise Control Action
Message
A radar malfunction is preventing the adaptive cruise from
engaging. See
Using Adaptive Cruise Control (page 218).
Adaptive Cruise
Malfunction
Conditions exist such that the adaptive cruise cannot functionproperly. See
Using Adaptive Cruise Control (page 218).
Adaptive Cruise Not
Available
The radar is blocked because of poor radar visibility due tobad weather or ice/mud/water in front of radar. Driver can
typically clean the sensor to resolve. See
Using Adaptive
Cruise Control (page 218).
Adaptive Cruise Not
Available Sensor
Blocked See Manual
AdvanceTrac ™ Action
Message
The system detects a malfunction due to a blocked sensor.
Service AdvanceTrac
The driver has disabled or enabled the traction control.
AdvanceTrac Off On
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Alarm
Action
Message
Unauthorized entry triggered the alarm. See Anti-Theft
Alarm (page 76).
Vehicle Alarm To Stop
Alarm, Start Vehicle
Automatic Engine Shutdown Action
Message
The engine is preparing to shutdown.
Engine Shuts Off In XX
Seconds
The engine has shutdown to help increase fuel economy.
Engine Shut Off For Fuel
Economy
The engine is preparing to shutdown. You can press OK onthe left steering wheel button to override the shutdown.
Engine Shuts Off in XX
Seconds Press OK to Override
Automatic High Beam Control Action
Message
The front camera sensor has reduced visibility. Clean the windshield.
Front Camera Low Visib-
ility Clean Screen
The system requires service due to a malfunction. Contact anauthorized dealer.
Front Camera Malfunc-
tion Service Required
The front camera sensor has malfunctioned. Wait a shortperiod of time for the sensor to cool down.
Front Camera Tempor-
arily Not Available
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Electronic Stability Control
Action
Message
The system detects a malfunction due to a blocked sensor.
ESC Service required
Displays the traction control system status.
ESC Off
Displays the traction control system status.
ESC On
Engine Action
Message
Displays when the engine temperature is too high. Stop yourvehicle in a safe place and allow the engine to cool. If the
problem persists, contact an authorized dealer. See Engine Coolant Check (page 289).
High Engine Temper-
ature Stop Safely
Engine service is required. Contact an authorized dealer.
Engine Fault Service
Now
Check the engine oil level. See Engine Oil Check (page 287).
Engine Oil Level Low
Check Level
Fuel Action
Message
An early reminder of a low fuel condition.
Fuel Level LOW
The fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
Hill Descent Control Action
Message
Displays when you deactivate hill descent control mode.
Hill Descent Control OFF
Displays when hill descent speed exceeds 20 mph (32 km/h).
For Hill Descent Reduce
Speed
Displays when hill descent control mode requires you to shift the transmission into gear.
For Hill Descent Select
Gear
Displays when the hill control mode requires you to resume control.
Hill Descent Driver
Resume Control
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Action
Message
Displays when a hill descent system fault is present.
Hill Descent Control
Fault
Displays when you disable the hill descent control mode to cool the brake system.
Hill Descent Control Off
System Cooling
Displays when you activate the hill descent control mode.
Hill Descent Control
Ready
Hill Start Assist Action
Message
Hill start assist is not available. Contact an authorized dealer.See Hill Start Assist (page 194).
Hill Start Assist Not
Available
Keys and Intelligent Access Action
Message
A reminder to press the brake while starting your vehicle.
To START Press Brake
The system does not detect the key. See
Keyless Starting
(page 166).
No Key Detected
When you press the Start Stop button to shut off the engine,the system does not detect an Intelligent Access key inside your vehicle.
Restart Now or Key is
Needed
Your vehicle is in the run ignition state.
Full Accessory Power
Active
There is a problem with your vehicle ’s starting system. Contact
an authorized dealer for service.
Starting System Fault
You have successfully programmed an intelligent access keyto the system.
Key Program Successful
You have failed to program an intelligent access key to thesystem.
Key Program Failure
You have programmed the maximum number of keys to the system.
Max Number of Keys
Learned
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Action
Message
You have not programmed enough keys to the system.
Not Enough Keys
Learned
The key battery is low. Change the battery as soon as possible.See Remote Control (page 53).
Key Battery Low Replace
Soon
Informs you that you are exiting your vehicle with the intelli-gent access key and the engine is on.
Engine ON
Lane Keeping System Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused thesystem to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires a cleanwindshield to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealeras soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on thesteering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible. Switch off the
engine. Check the oil level. If the warning stays on or continues to come on with your engine running, contact an authorized dealer as soon as possible.
LOW Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left reaches 0%.
Oil Change Required
The engine coolant temperature is excessively high.
Engine Coolant Overtem-
perature
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