remote start FORD EXPLORER 2019 Owner's Manual

Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca Website
www.syncmaroute.ca
FordPass ™ Connect (If Equipped)
With a FordPass-equipped vehicle, you can
use FordPass to track your vehicle ’s
location and remotely access vehicle
features such as start, lock and unlock and
vehicle status including fuel level and
approximate mileage. You can also
schedule specific times to remotely start
your vehicle so it’ s ready to hit the road as
soon as you are. FordPass is available
through a free download via the Apple App
Store® or Google Play ™. Message and
data rates may apply. Services may be
limited by mobile phone network coverage
area.
423
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
(If Equipped)

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
489
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Bumper protector.
• Hood deflectors.
• Running boards.
• Side window deflectors*.
• Splash guards.
Interior Style
• Ambient lighting.
• Cargo area protector.
• Floor mats. •
Rear console.
• Seat covers*.
Lifestyle
• Ash cup or smoker's package.
• Bluetooth speaker*.
• Camping tent*.
• Car covers*.
• Cargo organization and management.
• Rear seat entertainment*.
• Roof crossbars.
• Roof racks and carriers*.
• Telematics*.
• Trailer hitch balls.
• Trailer hitch drawbars and towing
accessories.
Peace of Mind
• Cargo shade.
• In-vehicle safe*.
• Keyless entry keypad.
• Parking sensors*.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Accessories

Flat Tire
See: Changing a Road Wheel....................... 334
Floor Mats......................................................256
Fog Lamps - Front See: Front Fog Lamps........................................ 88
Foot Pedals See: Adjusting the Pedals.................................. 81
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................493
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 494
Ford Protect Extended Service Plans (U.S. Only).................................................................. 493
Four-Wheel Drive
.........................................188
Principle of Operation...................................... 188
Front Fog Lamps............................................88
Front Parking Aid.........................................203 Obstacle Distance Indicator......................... 204
Front Passenger Sensing System............46
Fuel and Refueling........................................172
Fuel Consumption
........................................179
Advertised Capacity........................................... 179
Fuel Economy....................................................... 179
Fuel Filler Funnel Location........................174
Fuel Quality - E85.........................................173 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 173
Switching Between E85 and Gasoline............................................................. 174
Fuel Quality - Gasoline................................172 Choosing the Right Fuel................................... 172
Fuel Shutoff
...................................................259
Fuses..................................................................271
Fuse Specification Chart............................271
Passenger Compartment Fuse Panel........276
Power Distribution Box..................................... 271
G
Garage Door Opener....................................157
Garage Door Opener See: Universal Garage Door Opener............157
Gauges...............................................................96 Engine Coolant Temperature Gauge............99
Fuel Gauge............................................................. 99
Information Display............................................. 98
Type 1........................................................................\
96Type 2........................................................................\
97
Type 3....................................................................... 98
Gearbox See: Transmission.............................................. 184
General Information on Radio Frequencies...................................................53
Intelligent Access................................................. 53
General Maintenance Information.......495 Multi-Point Inspection..................................... 497
Owner Checks and Services......................... 496
Protecting Your Investment.......................... 495
Why Maintain Your Vehicle?......................... 495
Why Maintain Your Vehicle at Your Dealership?..................................................... 495
Getting Assistance Outside the U.S. and Canada
..........................................................267
Getting the Services You Need..............264 Away From Home............................................. 264
Global Opening................................................91 Moonroof.................................................................. 91
Remote Control Front Windows..................... 91
H
Handbrake See: Parking Brake............................................. 194
Hazard Flashers
...........................................259
HDC See: Using Hill Descent Control................... 200
Headlamp Adjusting See: Adjusting the Headlamps.................... 299
Headlamp Exit Delay....................................86
Headrest See: Head Restraints......................................... 139
Head Restraints
............................................139
Adjusting the Head Restraint........................ 140
Tilting Head Restraints ..................................... 141
Heated Exterior Mirrors
...............................137
Heated Rear Window..................................137
Heated Seats.................................................154 Front Seats............................................................ 154
Second Row Heated Seats............................. 155
Heated Steering Wheel...............................80
Heating See: Climate Control......................................... 129
Hill Start Assist..............................................194 Switching the System On and Off...............195
Using Hill Start Assist....................................... 194
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Hints on Controlling the Interior
Climate..........................................................134
Defogging the Side Windows in Cold Weather............................................................. 136
General Hints....................................................... 134
Quickly Cooling the Interior............................. 135
Quickly Heating the Interior............................ 135
Recommended Settings for Cooling...........136
Recommended Settings for Heating..........135
Hints on Driving With Anti-Lock Brakes............................................................193
Home Screen................................................426
Hood Lock See: Opening and Closing the Hood..........282
I
Ignition Switch
...............................................166
In California (U.S. Only)............................265
Information Display Control......................80
Information Displays
...................................104
General Information.......................................... 104
Information Messages
.................................115
4WD........................................................................\
.. 116
Adaptive Cruise Control.................................... 116
AdvanceTrac ™..................................................... 116
Alarm........................................................................\
117
Automatic Engine Shutdown.......................... 117
Automatic High Beam Control........................ 117
Battery and Charging System......................... 118
Blind Spot Information and Cross Traffic Alert System..................................................... 118
Brake System........................................................ 119
Doors and Locks.................................................. 119
Driver Alert.............................................................. 119
Electronic Stability Control............................. 120
Engine..................................................................... 120
Fuel........................................................................\
.. 120
Hill Descent Control.......................................... 120
Hill Start Assist..................................................... 121
Keys and Intelligent Access............................. 121
Lane Keeping System........................................ 122
Maintenance......................................................... 122
MyKey...................................................................... 123
Park Aid.................................................................. 124
Park Brake.............................................................. 124
Power Steering.................................................... 124
Pre-Collision Assist............................................ 125Remote Start........................................................
125
Seats........................................................................\
125
Starting System.................................................. 126
Terrain Management System......................... 126
Tire Pressure Monitoring System.................. 126
Traction Control................................................... 127
Trailer....................................................................... 127
Transmission......................................................... 127
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster........................................96
Instrument Lighting Dimmer
.....................85
Instrument Panel Overview........................16
Interior Lamps
.................................................88
Battery Saver......................................................... 89
Dome Lamp........................................................... 88
Front Interior Lamps........................................... 89
Rear Interior Lamps............................................ 89
Interior Mirror...................................................94 Automatic Dimming Mirror............................... 94
Manual Dimming Mirror..................................... 94
Introduction.........................................................7
J
Jump Starting the Vehicle........................260 Connecting the Jumper Cables.................... 260
Jump Starting....................................................... 261
Preparing Your Vehicle.................................... 260
Removing the Jumper Cables........................ 261
K
Keyless Entry
...................................................68
SECURICODE™ Keyless Entry
Keypad................................................................ 68
Keyless Starting
............................................166
Ignition Modes...................................................... 167
Keys and Remote Controls.........................53
L
Lane Keeping System................................226 Switching the System On and Off...............227
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Rear Under Floor Storage.........................239
Adjustable Load Floor...................................... 239
Cargo Management System......................... 239
Rear View Camera........................................212 Camera Guidelines............................................. 213
Manual Zoom....................................................... 215
Obstacle Distance Indicator........................... 214
Rear Camera Delay............................................ 215
Using the Rear View Camera System.........213
Rear View Camera See: Rear View Camera.................................... 212
Rear Window Wiper and Washers...........83 Rear Camera Washer.......................................... 83
Rear Window Washer......................................... 83
Rear Window Wiper Blade............................... 83
Recommended Towing Weights...........248
Refueling..........................................................176 Refueling System Overview............................ 176
Refueling System Warning.............................. 178
Refueling Your Vehicle....................................... 177
Remote Control..............................................53 Car Finder................................................................ 58
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 54
Memory Feature.................................................... 57
Remote Start......................................................... 58
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 58
Remote Start
.................................................138
Automatic Settings............................................ 138
Heated and Cooled Features......................... 138
Last Settings........................................................ 138
Repairing Minor Paint Damage.................311
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................59
Reporting Safety Defects (Canada Only)..............................................................269
Reporting Safety Defects (U.S. Only)..............................................................269
Roadside Assistance..................................258 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 259Vehicles Sold in the United States: Getting
Roadside Assistance................................... 258
Vehicles Sold in the United States: Using Roadside Assistance................................... 258
Roadside Emergencies
..............................258
Roof Racks and Load Carriers................240
Adjusting the Crossbar..................................... 241
Thumbwheel Kit.................................................. 241
Running-In See: Breaking-In................................................. 255
Running Out of Fuel.....................................174 Adding Fuel From a Portable Fuel
Container........................................................... 175
Filling a Portable Fuel Container................... 175
S
Safety Canopy ™
............................................49
Safety Precautions.......................................172
Satellite Radio
...............................................372
Satellite Radio Electronic Serial Number
(ESN)................................................................. 373
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 373
Troubleshooting................................................. 374
Scheduled Maintenance Record...........503
Scheduled Maintenance
..........................495
Seatbelt Extension........................................42
Seatbelt Height Adjustment......................39
Seatbelt Reminder
........................................40
Belt-Minder™....................................................... 40
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats.................................................................139
Security...............................................................75
Settings...........................................................463 911 Assist.............................................................. 468
Ambient Lighting................................................ 475
Bluetooth.............................................................. 465
Clock...................................................................... 465
Display.................................................................... 476
General................................................................... 473
Media Player....................................................... 464
Mobile Apps.......................................................... 471
Navigation............................................................ 469
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Towing Points................................................263
Installing the Recovery Hook......................... 263
Recovery Hook Location................................. 263
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™
........................................252
Emergency Towing............................................ 252
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™............252
Emergency Towing............................................ 253
Recreational Towing......................................... 253
Towing..............................................................247
Traction Control
............................................196
Principle of Operation...................................... 196
Trailer Sway Control...................................248
Transmission Code Designation
............346
Transmission..................................................184
Transporting the Vehicle...........................262
Type Approvals
.............................................542
Radio Frequency Certification for Keys and
Remote Controls........................................... 553
Radio Frequency Certifications for Blind Spot Information System........................... 551
Radio Frequency Certifications for Body Control Module.............................................. 553
Radio Frequency Certifications for Cruise Control Module.............................................. 553
Radio Frequency Certifications for Mid Range Radar................................................... 545
Radio Frequency Certifications for Passive Anti-Theft System....................................... 546
Radio Frequency Certifications for Radio Transceiver Module..................................... 549
Radio Frequency Certifications for SYNC 3........................................................................\
... 552
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...............542
Radio Frequency Certifications for Wireless Charging........................................................... 552
Radio Frequency Statement for Audio Unit..................................................................... 553
U
Under Hood Overview - 2.3L EcoBoost™.................................................283
Under Hood Overview - 3.5L Duratec.........................................................284 Under Hood Overview - 3.5L
Ecoboost™.................................................285
Universal Garage Door Opener................157 HomeLink Wireless Control System............157
USB Port
..........................................................375
Using Adaptive Cruise Control................218
Automatic Cancellation................................... 221
Blocked Sensor................................................... 223
Canceling the Set Speed................................. 221
Changing the Set Speed.................................. 221
Detection Issues................................................. 222
Following a Vehicle............................................ 219
Hilly Condition Usage........................................ 221
Overriding the Set Speed............................... 220
Resuming the Set Speed................................. 221
Setting the Adaptive Cruise Speed..............219
Setting the Gap Distance............................... 220
Switching Adaptive Cruise Control Off....................................................................... 222
Switching Adaptive Cruise Control On........................................................................\
219
Switching to Normal Cruise Control...........224
System Not Available....................................... 223
Using Cruise Control
....................................217
Canceling the Set Speed.................................. 217
Changing the Set Speed................................... 217
Resuming the Set Speed................................. 218
Setting the Cruise Speed.................................. 217
Switching Cruise Control Off.......................... 218
Switching Cruise Control On........................... 217
Using Four-Wheel Drive
............................188
Driving In Special Conditions With
Four-Wheel Drive (4WD)........................... 189
How Your Vehicle Differs From Other Vehicles............................................................. 189
Using Hill Descent Control......................200 Principle of operation...................................... 200
Using hill descent control.............................. 200
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains.....................................329
Using Stability Control...............................198
Using Summer Tires...................................329
Using SYNC™ With Your Media Player.............................................................397
Accessing Your USB Song Library................401
Bluetooth Devices and System Settings............................................................ 403
566
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index