steering wheel FORD EXPLORER 2019 Repair Manual

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
450
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the sender name and ID, if supported by your cell phone. You can
select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 375).
451
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
(If Equipped)

For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 460). The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
460
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
(If Equipped)

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (four wheel drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
499
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Scheduled Maintenance

1
180 Degree Camera.....................................215
Camera Views...................................................... 216
Using the System................................................ 216
4
4WD See: Four-Wheel Drive..................................... 188
A
A/C See: Climate Control......................................... 129
About This Manual...........................................7
ABS See: Brakes........................................................... 193
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 193
Accessories.....................................................491 Exterior Style........................................................ 491
Interior Style......................................................... 491
Lifestyle.................................................................. 491
Peace of Mind...................................................... 491
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............218
Active Park Assist........................................206 Using Active Park Assist.................................. 207
Adjusting the Headlamps
........................299
Vertical Aim Adjustment................................ 299
Adjusting the Pedals......................................81
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .............................................................
77
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column .............................................................
77
End of Travel Position......................................... 78
Memory Feature.................................................... 78
Airbag Disposal
...............................................52
Air Conditioning See: Climate Control......................................... 129Air Filter
See: Changing the Engine Air Filter............304
Alarm See: Anti-Theft Alarm........................................ 76
Ambient Lighting...........................................89 Adjusting the Brightness................................... 89
Changing the Color............................................. 89
Switching Ambient Lighting Off..................... 89
Switching Ambient Lighting On..................... 89
Anti-Theft Alarm
............................................76
Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Appendices.....................................................514
Apps.................................................................460 ........................................................................\
......... 460
SiriusXM Traffic and Travel Link................... 462
At a Glance........................................................16
Audible Warnings and Indicators...........102 Automatic Transmission Warning
Chime................................................................. 103
Engine On Warning Chime.............................. 102
Headlamps On Warning Chime.................... 102
Key in Ignition Warning Chime....................... 102
Keyless Warning Alert ...................................... 102
Parking Brake On Warning Chime................102
Audio Control
...................................................79
Seek and Media.................................................... 79
Audio System................................................362 General Information......................................... 362
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................366
Accessing the Clock Settings....................... 366
Accessing the Media Source Menu............366
Accessing the Menu......................................... 366
Accessing the Phone Features..................... 366
Accessing the Sound Settings..................... 366
Adjusting the Volume...................................... 366
Changing Radio Stations................................ 367
Ejecting the CD................................................... 367
Inserting a CD...................................................... 367
Listening to a CD................................................ 367
Listening to Satellite Radio............................ 367
Listening to the Radio...................................... 367
Menu Structure.................................................. 368
Muting the Audio................................................ 367
Playing or Pausing Media................................ 367
Switching the Audio Unit On and Off.........367
Using a Cell Phone............................................ 367
555
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Stripes or Graphics............................................
307
Underbody............................................................ 307
Under Hood.......................................................... 307
Cleaning the Instrument Panel and Instrument Cluster Lens........................309
Cleaning the Interior...................................309 Mirrors.................................................................... 309
Cleaning the Wheels....................................311
Cleaning the Windows and Wiper Blades...........................................................308
Clearing All MyKeys.......................................62
Climate............................................................444 Accessing Rear Climate Controls................446
Accessing the Climate Control Menu........444
Directing the Airflow........................................ 444
Rear Climate Control Lock Indicator..........446
Setting the Blower Motor Speed.................444
Setting the Temperature................................ 444
Switching Auto Mode On and Off...............444
Switching Dual Zone Mode On and Off...................................................................... 445
Switching Maximum Air Conditioning On and Off............................................................. 445
Switching Maximum Defrost On and Off...................................................................... 445
Switching Rear Auto Mode On and Off...................................................................... 446
Switching Recirculated Air On and Off...................................................................... 445
Switching the Air Conditioning On and Off...................................................................... 444
Switching the Climate Controlled Seats On and Off............................................................. 445
Switching the Climate Control On and Off...................................................................... 445
Switching the Heated Exterior Mirrors On and Off............................................................. 445
Switching the Heated Rear Window On and Off...................................................................... 445
Switching the Heated Seats On and Off...................................................................... 445
Switching the Heated Steering Wheel On and Off............................................................. 445
Switching the Rear Climate Controlled Seats On and Off......................................... 446
Switching the Rear Heated Seats On and Off...................................................................... 446Switching the Rear Ventilated Seats On
and Off............................................................. 446
Switching the Ventilated Seats On and Off...................................................................... 446
Climate Control.............................................129
Climate Controlled Seats..........................155 Cooled Seats........................................................ 156
Heated Seats........................................................ 155
Coolant Check See: Engine Coolant Check........................... 289
Crash Sensors and Airbag Indicator.........51
Creating a MyKey............................................61 Programming and Changing Configurable
Settings............................................................... 62
Cross Traffic Alert
........................................232
Blocked Sensors................................................. 234
Switching the System Off and On...............235
System Errors...................................................... 235
System Lights, Messages and Audible Alerts................................................................. 234
System Limitations........................................... 235
Using the Cross Traffic Alert System..........233
Cruise Control
.................................................80
Principle of Operation........................................ 217
Cruise control See: Using Cruise Control................................. 217
Customer Assistance
.................................264
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps
............................86
Type One - Conventional
(Non-Configurable)....................................... 86
Type Two - Configurable................................... 86
Declaration of Conformity
........................542
Radio Frequency Statement......................... 542
Digital Radio
..................................................370
HD Radio Reception and Station
Troubleshooting.............................................. 371
Direction Indicators
.......................................88
Doors and Locks.............................................65
Driver Alert
......................................................225
PRINCIPLE OF OPERATION........................... 225
USING DRIVER ALERT..................................... 226
558
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Flat Tire
See: Changing a Road Wheel....................... 334
Floor Mats......................................................256
Fog Lamps - Front See: Front Fog Lamps........................................ 88
Foot Pedals See: Adjusting the Pedals.................................. 81
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
...................................................493
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 494
Ford Protect Extended Service Plans (U.S. Only).................................................................. 493
Four-Wheel Drive
.........................................188
Principle of Operation...................................... 188
Front Fog Lamps............................................88
Front Parking Aid.........................................203 Obstacle Distance Indicator......................... 204
Front Passenger Sensing System............46
Fuel and Refueling........................................172
Fuel Consumption
........................................179
Advertised Capacity........................................... 179
Fuel Economy....................................................... 179
Fuel Filler Funnel Location........................174
Fuel Quality - E85.........................................173 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 173
Switching Between E85 and Gasoline............................................................. 174
Fuel Quality - Gasoline................................172 Choosing the Right Fuel................................... 172
Fuel Shutoff
...................................................259
Fuses..................................................................271
Fuse Specification Chart............................271
Passenger Compartment Fuse Panel........276
Power Distribution Box..................................... 271
G
Garage Door Opener....................................157
Garage Door Opener See: Universal Garage Door Opener............157
Gauges...............................................................96 Engine Coolant Temperature Gauge............99
Fuel Gauge............................................................. 99
Information Display............................................. 98
Type 1........................................................................\
96Type 2........................................................................\
97
Type 3....................................................................... 98
Gearbox See: Transmission.............................................. 184
General Information on Radio Frequencies...................................................53
Intelligent Access................................................. 53
General Maintenance Information.......495 Multi-Point Inspection..................................... 497
Owner Checks and Services......................... 496
Protecting Your Investment.......................... 495
Why Maintain Your Vehicle?......................... 495
Why Maintain Your Vehicle at Your Dealership?..................................................... 495
Getting Assistance Outside the U.S. and Canada
..........................................................267
Getting the Services You Need..............264 Away From Home............................................. 264
Global Opening................................................91 Moonroof.................................................................. 91
Remote Control Front Windows..................... 91
H
Handbrake See: Parking Brake............................................. 194
Hazard Flashers
...........................................259
HDC See: Using Hill Descent Control................... 200
Headlamp Adjusting See: Adjusting the Headlamps.................... 299
Headlamp Exit Delay....................................86
Headrest See: Head Restraints......................................... 139
Head Restraints
............................................139
Adjusting the Head Restraint........................ 140
Tilting Head Restraints ..................................... 141
Heated Exterior Mirrors
...............................137
Heated Rear Window..................................137
Heated Seats.................................................154 Front Seats............................................................ 154
Second Row Heated Seats............................. 155
Heated Steering Wheel...............................80
Heating See: Climate Control......................................... 129
Hill Start Assist..............................................194 Switching the System On and Off...............195
Using Hill Start Assist....................................... 194
560
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

N
Navigation......................................................452
cityseeker............................................................. 459
Destination Mode.............................................. 454
Map Mode............................................................ 452
Navigation Map Updates............................... 460
Navigation Menu................................................ 457
SiriusXM Traffic and Travel Link.................. 460
SYNC AppLink.................................................... 459
Waypoints............................................................ 458
Normal Scheduled Maintenance..........498 Intelligent Oil-Life Monitor™........................ 498
Normal Maintenance Intervals.................... 499
O
Oil Change Indicator Reset......................288
Oil Check See: Engine Oil Check...................................... 287
Opening and Closing the Hood..............282 Closing the Hood............................................... 283
Opening the Hood............................................. 282
Ordering Additional Owner's Literature.....................................................269
Obtaining a French Owner ’s Manual.........269
Overhead Console.......................................165
P
Parking Aids...................................................202 Principle of Operation...................................... 202
Parking Brake.................................................194
Passenger Knee Airbag................................49
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System..................... 75
Pedals..................................................................81
Perchlorate.........................................................11
Personal Safety System ™..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone..............................................................446 During a Phone Call.......................................... 450
Making Calls........................................................ 449
Pairing Your Cell Phone for the First Time.................................................................. 446Phone Menu.........................................................
447
Receiving Calls................................................... 450
Smartphone Connectivity............................... 451
Text Messaging.................................................... 451
Post-Crash Alert System
..........................262
Power Door Locks See: Locking and Unlocking............................. 65
Power Liftgate...................................................71 Hands-Free Feature............................................. 73
Obstacle Detection.............................................. 73
Opening and Closing the Liftgate.................... 71
Setting the Liftgate Open Height................... 72
Stopping the Liftgate Movement................... 72
Power Seats
....................................................143
Adjusting the Lumbar Support..................... 144
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 144
Power Steering Fluid Check....................296
Power Windows.............................................90 Accessory Delay..................................................... 91
Bounce-Back......................................................... 90
One-Touch Down................................................ 90
One-Touch Up...................................................... 90
Window Lock.......................................................... 91
Pre-Collision Assist
.....................................236
Using the Pre-Collision Assist
System............................................................... 237
Protecting the Environment........................15
Puncture See: Changing a Road Wheel....................... 334
R
Rear Parking Aid...........................................202 Obstacle Distance Indicator.......................... 203
Rear Passenger Climate Controls..........136 Directing Air to the Overhead Air
Vents.................................................................. 136
Directing Air to the Rear Footwell Air Vents.................................................................. 136
Rear Climate Control Lock Indicator...........136
Setting the Rear Blower Motor Speed........137
Setting the Rear Temperature........................ 137
Switching the Rear Heated Seats On and Off........................................................................\
137
Rear Seats
........................................................147
Adjusting the Rear Seats.................................. 147
563
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Phone.....................................................................
465
Radio...................................................................... 468
Sound..................................................................... 463
Valet Mode............................................................ 477
Vehicle.................................................................... 475
Voice Control....................................................... 476
Wi-Fi & Hotspot.................................................. 473
Side Airbags.....................................................48
Side Sensing System.................................204 Obstacle Distance Indicator.......................... 205
Sitting in the Correct Position..................139
Snow Chains See: Using Snow Chains................................. 329
Spare Wheel See: Changing a Road Wheel....................... 334
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance...............................................501
Exceptions............................................................ 502
Speed Control See: Cruise Control............................................. 217
Stability Control
............................................197
Principle of Operation....................................... 197
Starter Switch See: Ignition Switch........................................... 166
Starting a Gasoline Engine........................167 Automatic Engine Shutdown........................ 169
Failure to Start..................................................... 168
Guarding Against Exhaust Fumes................170
Important Ventilating Information...............170
Stopping the Engine When Your Vehicle is Moving............................................................... 169
Stopping the Engine When Your Vehicle is Stationary......................................................... 169
Vehicles with an Ignition Key.......................... 167
Vehicles with Keyless Start............................. 167
Starting and Stopping the Engine.........166 General Information.......................................... 166
Steering...........................................................235 Electric Power Steering................................... 235Steering Wheel
................................................77
Storage Compartments.............................164
Sunroof See: Moonroof....................................................... 94
Sun Visors.........................................................94 Illuminated Vanity Mirror................................... 94
Supplementary Restraints System.........44 Principle of Operation........................................ 44
Switching Off the Engine...........................170 Vehicles With a Turbocharger........................ 170
Symbols Glossary
.............................................7
SYNC™ 3.........................................................414
General Information.......................................... 414
SYNC™ 3 Troubleshooting
.......................477
SYNC™ Applications and Services........................................................392
911 Assist............................................................... 392
SYNC Mobile Apps............................................ 394
SYNC™............................................................376 General Information.......................................... 376
SYNC™ Troubleshooting.........................406
T
Technical Specifications See: Capacities and Specifications............340
Terrain Control
...............................................199
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................266
Tire Care...........................................................316 Glossary of Tire Terminology.......................... 317
Information About Uniform Tire Quality Grading.............................................................. 316
Information Contained on the Tire Sidewall............................................................ 318
Temperature A B C.............................................. 317
Traction AA A B C............................................... 316
Treadwear............................................................. 316
Tire Pressure Monitoring System..........330 Changing Tires With a Tire Pressure
Monitoring System........................................ 331
Understanding Your Tire Pressure Monitoring System ...................................... 332
Tires See: Wheels and Tires...................................... 314
Towing a Trailer.............................................247 Load Placement................................................. 247
565
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index