maintenance reset FORD EXPLORER 2019 Owners Manual

Load Carrying
Rear Under Floor Storage
........................239
Cargo Nets .....................................................
239
Luggage Covers ...........................................
240
Roof Racks and Load Carriers ...............
240
Load Limit .......................................................
241
Towing
Towing a Trailer ............................................
247
Trailer Sway Control ..................................
248
Recommended Towing Weights ..........
248
Essential Towing Checks .........................
250
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™ ......................................
252
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™ ..........
252
Driving Hints
Breaking-In ....................................................
255
Economical Driving ....................................
255
Driving Through Water ..............................
256
Floor Mats .....................................................
256
Roadside Emergencies
Roadside Assistance .................................
258
Hazard Flashers ..........................................
259
Fuel Shutoff ..................................................
259
Jump Starting the Vehicle .......................
260
Post-Crash Alert System .........................
262
Transporting the Vehicle ..........................
262
Towing Points ...............................................
263
Customer Assistance
Getting the Services You Need .............
264
In California (U.S. Only) ...........................
265
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
266
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
267Getting Assistance Outside the U.S. and
Canada .......................................................
267
Ordering Additional Owner's Literature ........................................................................\
269
Reporting Safety Defects (U.S. Only) ........................................................................\
269
Reporting Safety Defects (Canada Only) ........................................................................\
269
Fuses
Fuse Specification Chart ...........................
271
Changing a Fuse .........................................
280
Maintenance
General Information ..................................
282
Opening and Closing the Hood .............
282
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
283
Under Hood Overview - 3.5L Duratec ........................................................................\
284
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
285
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
286
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™ ...............................................
287
Engine Oil Check .........................................
287
Oil Change Indicator Reset .....................
288
Engine Coolant Check ..............................
289
Automatic Transmission Fluid Check - 2.3L EcoBoost™ .....................................
293
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™ ..........
293
Brake Fluid Check .......................................
295
Power Steering Fluid Check ...................
296
Washer Fluid Check ...................................
296
Changing the 12V Battery ........................
296
Checking the Wiper Blades ....................
298
Changing the Wiper Blades ....................
298
Adjusting the Headlamps .......................
299
Changing a Bulb .........................................
300
Changing the Engine Air Filter ...............
304
4
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Table of Contents

Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 283).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 351). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator. From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
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Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Note:
Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection. Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 340).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
291
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Note:
If your vehicle's battery has a cover
or shield, make sure it is reinstalled after the
battery has been cleaned or replaced.
Note: See an authorized dealer for low
voltage battery access, testing, or
replacement.
When a low voltage battery replacement
is necessary, see an authorized dealer to
replace the low voltage battery with a Ford
recommended replacement low voltage
battery that matches the electrical
requirements of the vehicle.
To ensure proper operation of the battery
management system (BMS), do not allow
a technician to connect any electrical
device ground connection directly to the
low voltage battery negative post. A
connection at the low voltage battery
negative post can cause inaccurate
measurements of the battery condition
and potential incorrect system operation.
Note: If a person adds electrical or
electronic accessories or components to the
vehicle, the accessories or components may
adversely affect the low voltage battery
performance and durability and may also
affect the performance of other electrical
systems in the vehicle.
For longer, trouble-free operation, keep the
top of the battery clean and dry. Also,
make certain the battery cables are always
tightly fastened to the battery terminals.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
When a battery replacement is required,
the battery should only be replaced with
a Ford recommended replacement battery
that matches the electrical requirements
of the vehicle. Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 362). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 90).
Reset the radio station presets. See
Audio System
(page 362).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy.
297
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 288).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
496
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil
Check (page 287). Other Maintenance Items
1
Replace cabin air filter. 2
Every
20,000 mi
(32,000 km)
Replace engine air filter.
Every
30,000 mi
(48,000 km)
Change engine coolant.3
At
100,000 mi
(160,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km) Inspect accessory drive belt or belts. 4
Change automatic transmission fluid.
Every
150,000 mi
(240,000 km) Replace accessory drive belt or belts. 5
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Should be performed by an authorized dealer.
3 Initial replacement at six years or
100,000 mi (160,000 km), then every three years or
50,000 mi (80,000 km).
4 After initial inspection, inspect every other oil change until replaced.
5 If not replaced within the last
100,000 mi (160,000 km).
500
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,750 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints (four wheel drive only).
Inspect frequently, service
as required
Inspect half-shaft boots.
See axle maintenance items under
Exceptions.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
501
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter. 1
Every
5,000 mi (8,000 km)
or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
1 Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change
Indicator Reset
(page 288). Exclusive use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule: 502
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Liftgate...............................................................70
Lighting Control..............................................84
Flashing the Headlamp High Beam..............85
Headlamp High Beam....................................... 84
Lighting..............................................................84 General Information........................................... 84
Load Carriers See: Roof Racks and Load Carriers............240
Load Carrying................................................239
Load Limit........................................................241 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 246
Vehicle Loading - with and without a Trailer.................................................................. 241
Locking and Unlocking.................................65 Activating Intelligent Access........................... 66
Autolock................................................................... 67
Battery Saver......................................................... 68
Illuminated Entry.................................................. 67
Illuminated Exit..................................................... 68
Locking and Unlocking the Doors with the Key Blade........................................................... 65
Power Door Locks................................................ 65
Remote Control.................................................... 65
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 66
Smart Unlocks for Intelligent Access Keys....................................................................... 67
Luggage Covers
............................................240
Lug Nuts See: Changing a Road Wheel....................... 334
M
Maintenance..................................................282 General Information......................................... 282
Manual Climate Control
.............................129
Directing Air to the Footwell Air
Vents................................................................... 129
Directing Air to the Instrument Panel Air Vents................................................................... 129
Locking the Rear Climate Control................130
Setting the Blower Motor Speed.................. 129
Setting the Rear Blower Motor Speed................................................................. 130
Setting the Rear Temperature....................... 130
Setting the Temperature................................. 129Switching Defrost On and Off.......................
129
Switching Maximum Air Conditioning On and Off.............................................................. 130
Switching Recirculated Air On and Off....................................................................... 130
Switching the Air Conditioning On and Off........................................................................\
129
Switching the Climate Control On and Off........................................................................\
129
Switching the Rear Climate Control On and Off....................................................................... 130
Manual Liftgate
...............................................70
Closing the Liftgate............................................. 70
Opening the Liftgate........................................... 70
Manual Seats.................................................142 Lumbar Adjustment.......................................... 143
Moving the Seat Backward and Forward............................................................. 142
Recline Adjustment........................................... 142
Media Hub
.......................................................375
Memory Function.........................................146
Easy Entry and Exit Feature............................ 147
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 146
Saving a PreSet Position................................. 146
Message Center See: Information Displays............................... 104
Mirrors See: Windows and Mirrors............................... 90
Mobile Communications Equipment.......13
Moonroof..........................................................94 Bounce-Back......................................................... 95
Opening and Closing the Moonroof..............95
Opening and Closing the Sunscreen............95
Venting the Moonroof........................................ 95
Motorcraft Parts - 2.3L EcoBoost™.................................................342
Motorcraft Parts - 3.5L Duratec.............343
Motorcraft Parts - 3.5L Ecoboost™.................................................344
MyKey – Troubleshooting...........................63
MyKey ™
............................................................60
Principle of Operation........................................ 60
562
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N
Navigation......................................................452
cityseeker............................................................. 459
Destination Mode.............................................. 454
Map Mode............................................................ 452
Navigation Map Updates............................... 460
Navigation Menu................................................ 457
SiriusXM Traffic and Travel Link.................. 460
SYNC AppLink.................................................... 459
Waypoints............................................................ 458
Normal Scheduled Maintenance..........498 Intelligent Oil-Life Monitor™........................ 498
Normal Maintenance Intervals.................... 499
O
Oil Change Indicator Reset......................288
Oil Check See: Engine Oil Check...................................... 287
Opening and Closing the Hood..............282 Closing the Hood............................................... 283
Opening the Hood............................................. 282
Ordering Additional Owner's Literature.....................................................269
Obtaining a French Owner ’s Manual.........269
Overhead Console.......................................165
P
Parking Aids...................................................202 Principle of Operation...................................... 202
Parking Brake.................................................194
Passenger Knee Airbag................................49
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System..................... 75
Pedals..................................................................81
Perchlorate.........................................................11
Personal Safety System ™..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone..............................................................446 During a Phone Call.......................................... 450
Making Calls........................................................ 449
Pairing Your Cell Phone for the First Time.................................................................. 446Phone Menu.........................................................
447
Receiving Calls................................................... 450
Smartphone Connectivity............................... 451
Text Messaging.................................................... 451
Post-Crash Alert System
..........................262
Power Door Locks See: Locking and Unlocking............................. 65
Power Liftgate...................................................71 Hands-Free Feature............................................. 73
Obstacle Detection.............................................. 73
Opening and Closing the Liftgate.................... 71
Setting the Liftgate Open Height................... 72
Stopping the Liftgate Movement................... 72
Power Seats
....................................................143
Adjusting the Lumbar Support..................... 144
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 144
Power Steering Fluid Check....................296
Power Windows.............................................90 Accessory Delay..................................................... 91
Bounce-Back......................................................... 90
One-Touch Down................................................ 90
One-Touch Up...................................................... 90
Window Lock.......................................................... 91
Pre-Collision Assist
.....................................236
Using the Pre-Collision Assist
System............................................................... 237
Protecting the Environment........................15
Puncture See: Changing a Road Wheel....................... 334
R
Rear Parking Aid...........................................202 Obstacle Distance Indicator.......................... 203
Rear Passenger Climate Controls..........136 Directing Air to the Overhead Air
Vents.................................................................. 136
Directing Air to the Rear Footwell Air Vents.................................................................. 136
Rear Climate Control Lock Indicator...........136
Setting the Rear Blower Motor Speed........137
Setting the Rear Temperature........................ 137
Switching the Rear Heated Seats On and Off........................................................................\
137
Rear Seats
........................................................147
Adjusting the Rear Seats.................................. 147
563
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index