remote start FORD EXPLORER 2020 User Guide

PASSIVE ANTI-THEFT
SYSTEM
Note:
The system is not compatible with
non-Ford aftermarket remote start systems.
Use of these systems could result in vehicle
starting problems and a loss of security
protection.
Note: Metallic objects, electronic devices
or a second coded key on the same key
chain could cause vehicle starting problems
if they are too close to the key when starting
the engine. Prevent these objects from
touching the coded key while starting the
engine. Switch the ignition off, move all
objects on the key chain away from the
coded key and restart the engine if a
problem occurs.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization
system. It helps to prevent anyone from
starting the engine without using a coded
key programmed to your vehicle. Using the
wrong key could prevent the engine from
starting. A message may appear in the
information display.
If you are unable to start the engine with a
correctly coded key, there is a problem with
the system and a message could appear
in the information display.
Automatic Arming
The vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms the vehicle. Replacement Keys
Note:
Your vehicle comes with two
integrated keyhead transmitters or two
intelligent access keys.
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts the
vehicle, as well as a remote control.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control.
If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store an extra programmed key away from
the vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Intelligent
Access Key (If Equipped)
See your authorized dealer to have
additional keys programmed to your
vehicle.
ANTI-THEFT ALARM
(IF EQUIPPED)
The system will warn you of an
unauthorized entry to your vehicle. It will
be triggered if any door, the luggage
compartment or the hood is opened
without using the key, remote control or
keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
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Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in your vehicle. Electronically lock
your vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
•
Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.
• Switch your vehicle on or start your
vehicle.
• Use a key in the driver door to unlock
your vehicle, then switch your vehicle
on within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
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Press the control to lock or unlock the rear
window controls. It illuminates when you
lock the rear window controls.
Accessory Delay
You can use the window switches for
several minutes after you switch the
ignition off or until you open either front
door.
GLOBAL OPENING (IF EQUIPPED)
You can use the remote control to open
the windows with the ignition off.
Note: You can enable or disable this feature
in the information display, or see an
authorized dealer. See
General
Information (page 112).
Note: To operate this feature, accessory
delay must not be active.
Remote Control Front Windows
You can open the windows for a short time
after you unlock your vehicle with the
remote control. After you unlock your
vehicle, press and hold the remote control
unlock button to open the windows.
Release the button once movement starts.
Press the lock or unlock button to stop
movement.
EXTERIOR MIRRORS -
EXCLUDING: ST
Power Exterior Mirrors WARNING:
Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death. Power-folding mirror control.
A
Window lockout.
B
Adjustment control.
C
Right-hand mirror.
D
Left-hand mirror.
E
To adjust your mirrors, switch your vehicle
on with the ignition in accessory mode or
the engine running and then:
1. Select the mirror you want to adjust. The control light turns on.
2. Use the adjustment control to adjust the position of the mirror.
3. Press the mirror control again. The control light turns off.
Fold-Away Exterior Mirrors
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.
Auto-Folding Mirrors
(If Equipped)
The exterior mirrors fold in toward the
glass after you place the transmission into
park (P), turn off the vehicle and lock the
vehicle. The exterior mirrors unfold and
return to their driving position after you
unlock the vehicle.
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Power Steering
Action
Message
The power steering system has detected a condition thatrequires service. See an authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop your vehiclein a safe place. Contact an authorized dealer.
Steering Loss Stop
Safely
The power steering system has detected a condition withinthe power steering system or passive entry or passive start system requires service. Contact an authorized dealer.
Steering Assist Fault
Service Required
The steering lock system has detected a condition thatrequires service. See an authorized dealer.
Steering Lock Malfunc-
tion Service Now
Pre-Collision Assist Action
Message
You have a blocked sensor due to bad weather, ice, mud or
water in front of the radar sensor. You can typically clean the
sensor to resolve.
Pre-Collision Assist Not
Available Sensor Blocked
A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Pre-Collision Assist Not
Available
Remote Start Action
Message
Displays as a reminder to apply the brake and push the gearshift button to drive the vehicle after a remote start.
To Drive: Press Brake
and Gear Shift Button
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HEATED REAR WINDOW
Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Do not use harsh chemicals, razor
blades or other sharp objects to clean or
remove decals from the inside of the heated
rear window. The vehicle warranty may not
cover damage to the heated rear window
grid lines.
HEATED EXTERIOR MIRRORS
(IF EQUIPPED)
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
REMOTE START (IF EQUIPPED)
The climate control system adjusts the
interior temperature during remote start.
You can switch this feature on or off and
adjust the settings using the touchscreen.
See
Settings (page 469).
You cannot adjust the climate control
setting during remote start operation.
Switch the ignition on to make
adjustments. Based on your remote start settings, the
following vehicle-dependent features may
or may not remain on after remote starting
your vehicle:
•
Climate controlled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
• Windshield wiper de-icer.
Note: For dual zone climate controlled
seats, the passenger seat setting defaults
to match the driver seat during remote start.
Automatic Settings
If
Auto is on, the system sets the interior
temperature to 72°F (22°C) and heats or
cools the vehicle interior as required to
achieve comfort.
Note: In cold weather, the heated rear
window and heated mirrors turn on.
Last Settings
If
Last Settings is on, the system uses the
settings last selected before you turned
off the vehicle.
Heated and Cooled Features
In Auto mode, certain heated features may
switch on during cold weather, and cooled
features during hot weather.
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WARNING: Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note: The engine must be running to use
this feature. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Note:
Based on your remote start settings,
the heated seats may remain on after you
remote start your vehicle. The heated seats
may also turn on when you start your vehicle
if they were on when you switched your
vehicle off. Second Row Heated Seats WARNING: Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use,
exhaustion or other physical conditions.
The heated seat could cause burns even
at low temperatures, especially if used
for long periods of time. Failure to follow
this instruction could result in personal
injury. WARNING:
Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could
result in personal injury. WARNING:
Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
Do not do the following:
• Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note: The engine must be running to use
this feature. 157
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Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Note:
Based on your remote start settings,
the heated seats may remain on after you
remote start your vehicle. The heated seats
may also turn on when you start your vehicle
if they were on when you switched your
vehicle off.
CLIMATE CONTROLLED SEATS
(IF EQUIPPED)
Heated Seats WARNING: Use caution when using
the heated seat if you are unable to feel
pain to your skin because of advanced
age, chronic illness, diabetes, spinal cord
injury, medication, alcohol use,
exhaustion or other physical conditions.
The heated seat could cause burns even
at low temperatures, especially if used
for long periods of time. Failure to follow
this instruction could result in personal
injury. WARNING: Do not poke sharp
objects into the seat cushion or seat
backrest. This could damage the heated
seat element and cause it to overheat.
Failure to follow this instruction could
result in personal injury. WARNING:
Do not place anything
on the seat that blocks the heat, for
example a seat cover or a cushion. This
could cause the seat to overheat. Failure
to follow this instruction could result in
personal injury.
Note: The heated seats switch on during a
remote start if they are enabled. See
Remote Start
(page 142). Note:
The heated seats may also switch
on when you start your vehicle if they were
on when you previously switched your
vehicle off.
Note: Do not do the following:
• Place heavy objects on the seat.
• Operate the seat heater if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly. Press this symbol to cycle through the
various heat settings and off. More
indicator lights indicate warmer settings.
Automatic Climate Controlled
Seats
(If Equipped)
When you switch the auto setting on, the
climate controlled seats switch between
the heated seats and ventilated seats to
match your climate control setting.
Ventilated Seats
Note: The ventilated seats switch on during
a remote start if they are enabled. See
Remote Start
(page 142).
Note: The ventilated seats may also switch
on when you start your vehicle if they were
on when you previously switched your
vehicle off.
Note: Do not do the following:
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WARNING: If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable 1.
Apply the parking brake. See Electric
Parking Brake
(page 215).
Note: If the vehicle battery is dead, for
example, no electrical power is available,
you require an external power to apply the
parking brake.
2. Using the key or a flat head screwdriver,
maximum length
5 in (120 mm), as
shown in the picture, carefully open the
access cover under the arm rest
console.
See Keys and Remote
Controls (page 57). 3. Turn the vehicle ignition on without
starting the vehicle by pressing the
ignition push to start without pressing
the brake.
4. Once in the driver seat, fully apply the brake pedal and hold. Do not release. Note:
A:
2.0 in (50 mm) B: 0.1 in (3.3 mm)
5. Insert a screwdriver type tool, see description, or your car key into the
Manual Park Release (MPR) lever slot.
Pull the manual park release lever
toward the rear until the detent in the
slot pops up, against the tool or key.
Allow full upward travel of detent,
approximately
0.28 in (7 mm) in the
park override mode (Click). You can
remove the tool. If done correctly, a
message on the instrument cluster
displays Park Not Available,
Transmission Not in Park, or Shift
System Fault.
6. With your foot still fully applied on the
brake pedal, disengage the parking
brake.
See Electric Parking Brake
(page 215).
7. Your vehicle remains in neutral (N) for emergency towing purposes.
8. Switch off the ignition.
9. Once safe, and there is no risk of your vehicle rolling, disconnect the negative
(black) battery cable from the battery.
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CONNECTING THE VEHICLE TO
A MOBILE NETWORK
What Is the Modem
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
Enabling the Modem Using
FordPass
1. Open the FordPass app on your device
and log in.
2. Select your vehicle. 3. Select the option for vehicle details.
4. Select the option to activate or
deactivate your vehicle.
5. Switch the ignition on.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm the association of your vehicle
with your FordPass account.
Enabling the Modem Using the
Touchscreen Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select
Connectivity Settings.
3. Switch
Connectivity Features on.
4. Switch
Send vehicle data on.
Note: To disable the modem, perform the
steps in reverse order.
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Possible Cause and Solution
Symptom
You are using the old linking method.
Personal Profiles does not support your unsaved settings.
My personalized settings do
not save. A different personal profile is active.
Another user changed the settings for the wrong personal
profile.
You did not create a personal profile.
My profile will not recall. Personal Profiles is turned off.
The profile you requested is already active.
You did not link the memory button you are using to a
profile.
You did not link the remote control you are using to a
profile.
You are using the wrong remote control.
You are pressing a button other than the unlock or remote
start on a linked remote control.
You deleted the personal profile.
You switched the personal profiles off.
My preset positions recall,
but my profile does not.
The vehicle is in motion.
My profile recalls but my
preset positions do not. The preset positions are the same as the guest or previ-
ously active profile.
Unlink and relink your remote control in the Personal
Profiles menu. You may need to see your authorized dealer.
I lost a remote control.
You erased and reprogrammed the remote controls. This
could happen if you let a dealership add a new remote
control to replace a lost one.
I lost all profiles.
Someone performed a master reset without your know-
ledge.
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