instrument cluster FORD EXPLORER 2020 Owner's Manual

ADAPTIVE CRUISE CONTROL
– TROUBLESHOOTING
Adaptive Cruise Control –
Information Messages - Vehicles
With: Adaptive Cruise Control With
Lane Centering
Note:
Depending on your vehicle options
and instrument cluster type, not all
messages display or are available.
Note: Certain messages may be
abbreviated or shortened depending upon
which cluster type you have. Action
Message
Make sure you return your hands to the steering wheel andprovide steering input.
Keep Hands on Steering
Wheel
Conditions exist preventing the system from being available.
Lane Centering Assist
Not Available
Adaptive cruise control must be on before lane centering can be switched on.
For Lane Centering
Assist to work Turn On Adaptive Cruise
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Adaptive Cruise Control (If Equipped)

Adaptive Cruise Control –
Information Messages - Vehicles
With: Adaptive Cruise Control With
Stop and Go
Note:
Depending on your vehicle options
and instrument cluster type, not all
messages display or are available.
Note: Certain messages may be
abbreviated or shortened depending upon
which cluster type you have. Action
Message
A malfunction is preventing the adaptive cruise from engaging.
Adaptive Cruise
Malfunction
Front Sensor Not Aligned Contact an authorized dealer to have the radar checked for
proper coverage and operation.
Conditions exist preventing the system from being available.
Adaptive Cruise Not
Available
The radar is blocked because of poor radar visibility due to
inclement weather or ice, mud, or water in front of the radar. You can typically clean the sensor to resolve this.
Adaptive Cruise Not
Available Sensor
Blocked See Manual Due to the nature of radar technology, it is possible to get ablockage warning with no actual block. This happens, for
example, when driving in sparse rural or desert environments.
A false blocked condition either self clears, or clears after you restart your vehicle.
You have selected normal cruise control. The system does not brake or react to traffic.
Normal Cruise Active
Adaptive Braking Off
Displays when the adaptive cruise is going to cancel and youmust take control.
Adaptive Cruise - Driver
Resume Control
Displays when the vehicle speed is too slow to activate theadaptive cruise and there is no lead vehicle in range.
Adaptive Cruise Speed
Too Low to Activate
257
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Adaptive Cruise Control (If Equipped)

Adaptive Cruise Control –
Information Messages - Vehicles
With: Intelligent Adaptive Cruise
Control
Note:
Depending on your vehicle options
and instrument cluster type, not all
messages display or are available.
Note: Certain messages may be
abbreviated or shortened depending upon
which cluster type you have. Action
Message
Conditions exist preventing the system from being available.
Intelligent Cruise Control
Speed Sign Recognition Not Available
258
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Adaptive Cruise Control (If Equipped)

Cross Traffic Alert Behavior When
Trailer is Attached
Note:
The system may not correctly operate
when towing a trailer. For vehicles with an
approved trailer tow module and tow bar,
the system turns off when you attach a
trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
Cross traffic alert remains on when you
attach a trailer in vehicles that come with
blind spot information system with trailer
tow under the following conditions:
• You connect a trailer.
• The trailer is a bike rack or cargo rack
with a maximum length of 3 ft (1 m).
• You set the trailer length to
3 ft (1 m)
in the information display.
See
Blind Spot Information System
(page 264).
Switching the System On and Off
To switch the system on or off, adjust the
setting. Depending on your vehicle options,
the setting could be in the following: •
Information display.
See General
Information (page 112).
• Touchscreen. See Settings (page
469).
Note: The system turns on every time you
switch the ignition on. To permanently
switch the system off, contact an authorized
dealer.
Cross Traffic Alert Indicator When the system detects an
approaching vehicle, a tone
sounds, a warning lamp
illuminates in the relevant exterior mirror
and arrows appear in the information
display to show which side the
approaching vehicle is coming from.
Note: If arrows do not display, a message
appears in the information display.
If the system malfunctions, a warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Note: In exceptional conditions, the system
could alert you, even when there is nothing
in the detection zone, for example a vehicle
passing further away from your vehicle.
Cross Traffic Alert Information Messages Action
Message
Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
Indicates blocked cross traffic alert system sensors. Clean
the sensors. If the message continues to appear, have your
vehicle checked as soon as possible.
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Cross Traffic System
Fault
Displays if you attach a trailer to your vehicle.
Cross Traffic Alert Deac-
tivated Trailer Attached
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Driving AidsE268294

Protected Component
Fuse Rating
Fuse or Relay
Number
Rear climate control.
Not used.
—
10
Not used.
—
11
Climate control head.
7.5A
12
Gear shift module.
Steering column control module.
7.5A
13
Smart datalink connector.
Instrument cluster.
Not used (spare).
15A
14
SYNC.
15A
15
Integrated control panel.
Not used.
—
16
Headlamp control module.
7.5A
17
Not used (spare).
7.5A
18
Headlamp switch.
5A
19
Push button ignition switch.
Ignition switch.
5A
20
Telematics control unit module.
Key inhibit solenoid lock.
Not used.
5A
21
Not used (spare).
5A
22
Not used (spare).
30A
23
Moonroof.
30A
24
Not used (spare).
20A
25
Not used (spare).
30A
26
Not used (spare).
30A
27
Not used (spare).
30A
28
Not used (spare).
15A
29
Trailer brake connector.
5A
30
320
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Fuses

From the main menu scroll to:
Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled CHANGING THE ENGINE AIR
FILTER - 2.3L ECOBOOST™ WARNING:
To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
When changing the engine air filter, do not
allow debris or foreign material to enter
the air induction system. Engine
components are susceptible to damage
not covered by the vehicle Warranty.
Change the air filter element at the correct
interval. See
Scheduled Maintenance
(page 487).
Incorrect component use can cause
damage not covered by the vehicle
Warranty. See
Motorcraft Parts (page
390).
To replace the air filter element do the
following:
329
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Maintenance

To clean the windshield and wiper blades:
•
Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing. WARNING:
On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the
side airbag system and affect
performance of the side airbag in a crash.
For fabric, carpets, cloth seats and seats
equipped with side airbags:
• Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner. •
If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING:
Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning Leather Seats
(page 349).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
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•
Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
1. Wipe up spilled liquid using a clean, soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area. 6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use Motorcraft Premium
Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
You should:
• Remove dust and loose dirt with a
vacuum cleaner.
• Clean and treat spills and stains as
soon as possible.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Vehicle Care

Changing a Bulb...........................................343
LED Lamps........................................................... 343
License Plate Lamp.......................................... 344
Rear Direction Indicator and Reversing Lamp................................................................. 343
Changing a Fuse............................................321
Fuses........................................................................\
321
Changing a Road Wheel
............................376
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 376
Tire Change Procedure..................................... 377
Changing the 12V Battery.........................338 Battery Management System....................... 339
Remove and Reinstall the Battery..............339
Changing the Engine Air Filter - 2.3L EcoBoost™.................................................329
Changing the Engine Air Filter - 3.0L................................................................330
Changing the Engine Air Filter - 3.3L..................................................................331
Changing the Front Wiper Blades.........342
Changing the Rear Wiper Blades...........342
Changing the Vehicle Wi-Fi Hotspot Name or Password
..................................429
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades......................342
Child Restraint and Seatbelt Maintenance.................................................43
Child Restraint Positioning.........................35
Child Safety......................................................23 General Information............................................ 23
Child Safety Locks.........................................36 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats
.............................349
Cleaning Products.......................................345 Materials............................................................... 345
Cleaning the Engine
....................................347
Cleaning the Exterior..................................346 Cleaning the Headlamps................................ 346
Exterior Chrome Parts..................................... 346
Exterior Plastic Parts........................................ 346
Stripes or Graphics........................................... 346
Underbody............................................................ 347
Under Hood.......................................................... 347Cleaning the Instrument Panel and
Instrument Cluster Lens........................348
Cleaning the Interior...................................348 Mirrors.................................................................... 348
Cleaning the Wheels..................................350
Cleaning the Windows and Wiper Blades............................................................347
Clearing All MyKeys.......................................66
Climate............................................................456 Accessing Rear Climate Controls................458
Accessing the Climate Control Menu........456
Directing the Airflow........................................ 456
Rear Climate Control Lock Indicator..........458
Setting the Blower Motor Speed.................456
Setting the Temperature................................ 456
Switching Auto Mode On and Off...............456
Switching Dual Zone Mode On and Off....................................................................... 457
Switching Maximum Air Conditioning On and Off.............................................................. 457
Switching Maximum Defrost On and Off....................................................................... 457
Switching Rear Auto Mode On and Off...................................................................... 458
Switching Recirculated Air On and Off...................................................................... 458
Switching the Air Conditioning On and Off...................................................................... 456
Switching the Climate Controlled Seats On and Off.............................................................. 457
Switching the Climate Control On and Off....................................................................... 457
Switching the Heated Exterior Mirrors On and Off.............................................................. 457
Switching the Heated Rear Window On and Off....................................................................... 457
Switching the Heated Seats On and Off....................................................................... 457
Switching the Heated Steering Wheel On and Off.............................................................. 457
Switching the Heated Windshield On and Off....................................................................... 457
Switching the Rear Climate Controlled Seats On and Off.......................................... 458
Switching the Rear Heated Seats On and Off...................................................................... 458
Switching the Rear Ventilated Seats On and Off............................................................. 458
540
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Lane Keeping System.......................................
128
Maintenance......................................................... 128
MyKey...................................................................... 129
Park Aid.................................................................. 130
Park Brake............................................................... 131
Power Steering..................................................... 132
Pre-Collision Assist............................................ 132
Remote Start........................................................ 132
Seats........................................................................\
133
Starting System................................................... 133
Tire Pressure Monitoring System.................. 133
Trailer....................................................................... 134
Transmission........................................................ 134
Installing Child Restraints...........................25
Child Seats.............................................................. 25
Using Lap and Shoulder Belts......................... 25
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 28
Using Tether Straps............................................. 29
Instrument Cluster.......................................104
Instrument Lighting Dimmer
.....................89
Instrument Panel.............................................21
Interior Air Quality.........................................143
Interior Lamps
.................................................92
Front Interior Lamp.............................................. 92
Rear Interior Lamps............................................. 92
Interior Mirror
...................................................101
Automatic Dimming Mirror.............................. 101
Manual Dimming Mirror.................................... 101
Introduction........................................................9
J
Jump Starting the Vehicle.........................301 Connecting the Jumper Cables..................... 301
Jump Starting...................................................... 302
Locating the Jump Starting Connection Points................................................................. 301
Preparing Your Vehicle..................................... 301
Removing the Jumper Cables....................... 302
K
Keyless Entry
....................................................72
SECURICODE™ Keyless Entry Keypad........72
Keyless Starting
.............................................172
Ignition Modes...................................................... 173
Keys and Remote Controls.........................57 L
Lane Keeping System
................................260
Switching the System On and Off...............261
Liftgate...............................................................74
Lighting Control
..............................................88
Flashing High Beam Headlamps................... 89
Lighting Control Selections............................. 88
Switching High Beam Headlamps On and Off........................................................................\
. 88
Lighting..............................................................88 General Information........................................... 88
Load Carriers See: Roof Racks and Load Carriers.............282
Load Carrying.................................................281
Load Limit.......................................................283 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 287
Vehicle Loading - with and without a Trailer................................................................. 283
Locating the Cabin Air Filter.....................143
Locking and Unlocking................................69 Activating Intelligent Access............................ 70
Autolock.................................................................... 71
Battery Saver.......................................................... 72
Illuminated Entry.................................................... 71
Illuminated Exit...................................................... 72
Locking and Unlocking the Doors with the Key Blade........................................................... 69
Power Door Locks................................................ 69
Remote Control.................................................... 69
Smart Unlocks for Integrated Keyhead Remote Control................................................ 70
Smart Unlocks for Intelligent Access Keys........................................................................\
71
Luggage Covers
............................................282
Lug Nuts See: Changing a Road Wheel........................ 376
M
Maintenance..................................................323 General Information.......................................... 323
Manual Seats
..................................................147
Adjusting the Seat Backrest........................... 147
Moving the Seat Backward and Forward.............................................................. 147
545
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