maintenance FORD EXPLORER 2020 Owner's Manual

replacing the normal road tire as soon as
possible. Major dissimilar tire sizes
between the front and rear axles could
cause the 4WD system to stop functioning
and default to rear-wheel drive or damage
the 4WD system.
The slip response system could activate if
the mini spare is installed on the front
wheels. If the mini spare was installed on
the rear wheels the slip response system
will fully disable. In situations where there
is a wintery mix or an off road situation,
and you need to use a mini spare, you must
install the mini spare in the front tire
position and move a full size tire to the rear
tire position for the slip response system
to function.
Operating Four-Wheel drive (4WD)
Vehicles with Mismatched Tires
WARNING: Only use replacement
tires and wheels that are the same size,
load index, speed rating and type (such
as P-metric versus LT-metric or
all-season versus all-terrain) as those
originally provided by Ford. The
recommended tire and wheel size may
be found on either the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or the Tire Label which
is located on the B-Pillar or edge of the
driver's door. If this information is not
found on these labels, then you should
contact your authorized dealer as soon
as possible. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury and death. Major dissimilar tire sizes between the front
and rear axles (for example, 17 inch low
profile tires on the front axle and 22 inch
high profile tires on the rear axle) could
cause the 4WD system to stop functioning
and default to rear-wheel drive or damage
the 4WD system.
For optimum 4WD Performance, it is
recommended to follow the tire rotation
maintenance schedule. To avoid potential
4WD malfunction or 4WD system damage,
it is recommended to replace all four tires
rather than mixing significantly worn tires
with new tires. For example, using 3 worn
tread tires and 1 new tread tire all of the
same original tire size/brand, can be
tolerated by the 4WD system as long as
the worn tires still have usable tread depth.
How Your Vehicle Differs from
Other Vehicles
Truck and utility vehicles can differ from
some other vehicles. Your vehicle could be
higher to allow it to travel over rough
terrain without getting hung up or
damaging underbody components.
The differences that make your vehicle so
versatile also make it handle differently
than an ordinary passenger car.
Maintain steering wheel control at all
times, especially in rough terrain. Since
sudden changes in terrain can result in
abrupt steering wheel motion, make sure
you grip the steering wheel from the
outside. Do not grip the spokes.
Drive cautiously to avoid vehicle damage
from concealed objects such as rocks and
stumps.
You should either know the terrain or
examine maps of the area before driving.
Map out your route before driving in the
area. To maintain steering and braking
control of your vehicle, you must have all
four wheels on the ground and they must
be rolling, not sliding or spinning.
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(If Equipped)

Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump”
the brakes.
Driving on Snow and Ice WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of your vehicle slides while
cornering, steer in the direction of the
slide until you regain control of your
vehicle.
Note: Excessive tire slippage can cause
driveline damage.
4WD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking as well. Although a
4WD vehicle could accelerate better than
a two-wheel drive vehicle in snow and ice,
it will not stop any faster, because as in
other vehicles, braking occurs at all four
wheels. Do not become overconfident as
to road conditions. Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. Since your vehicle comes
with a four wheel (ABS), do not
“pump”
the brakes. See Hints on Driving With
Anti-Lock Brakes (page 215).
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, we
strongly recommend that you do not make
modifications such as adding or removing
parts (such as lowering kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that raise
the center of gravity can make it more likely
the vehicle will rollover as a result of a loss
of control. We strongly recommend that
caution be used with any vehicle equipped
with a high load or device (such as ladder
or luggage racks).
Failure to maintain your vehicle properly
could void the warranty, increase your
repair cost, reduce vehicle performance
and operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.
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(If Equipped)

3. After a predetermined distance they
are greyed out.
4. After another predetermined distance they are deleted.
If the system detects a supplementary
traffic sign, it displays below the respective
traffic sign. For example, when passing a
reduced speed limit in wet road conditions
sign.
If your vehicle has a navigation system,
stored traffic sign data may influence the
indicated speed limit value.
Switching the System On and Off
You can switch the system on and off using
the information display. See General
Information (page 112).
Note: The system remembers the last
setting when you start your vehicle.
STEERING
Electric Power Steering WARNING:
The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer.
See Scheduled
Maintenance (page 487).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's
load in the Load Carrying chapter.
See
Load Limit (page 283).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
A weight distributing hitch is not required
for your vehicle.
Safety Chains
Note: Do not attach safety chains to the
bumper.
Always connect the safety chains to the
hook retainers of your vehicle hitch. To connect the trailer
’s safety chains, cross
them under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Trailer Brakes WARNING:
Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Safe control of towed vehicles requires
separate functioning brake systems for
vehicles and trailers weighing more than
1,500 lb (680 kg)
when loaded.
Trailer Lamps WARNING:
Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Most towed vehicles require trailer lamps.
Make sure all running lights, brake lights,
direction indicators and hazard flashers
are working.
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REDUCED ENGINE
PERFORMANCE
WARNING: If you continue to drive
your vehicle when the engine is
overheating, the engine could stop
without warning. Failure to follow this
instruction could result in the loss of
control of your vehicle.
If the engine coolant temperature gauge
needle moves to the upper limit position,
the engine is overheating. See Gauges
(page 104).
You must only drive your vehicle for a short
distance if the engine overheats. The
distance you can travel depends on
ambient temperature, vehicle load and
terrain. The engine continues to operate
with limited power for a short period of
time.
If the engine temperature continues to rise,
the fuel supply to the engine reduces. The
air conditioning switches off and the engine
cooling fan operates continually.
1. Gradually reduce your speed and stop your vehicle as soon as it is safe to do
so.
2. Immediately switch the engine off to prevent severe engine damage.
3. Wait for the engine to cool down.
4. Check the coolant level. See
Engine
Coolant Check (page 332).
5. Have your vehicle checked as soon as possible.
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle. You may improve your fuel economy by
keeping these things in mind:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling
at
55 mph (88 km/h) uses 15% less
fuel than traveling at 65 mph
(105 km/h)).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
Avoid these actions; they reduce your fuel
economy:
• Sudden accelerations or hard
accelerations.
• Revving the engine before switching it
off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold
mornings.
• Use the air conditioner or front
defroster.
• Use the speed control in hilly terrain.
• Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
If your vehicle is configured as a
motorhome please call 1-800-444-3311
for support.
Additional information and resources are
available online: Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805) Website
www.ford.ca
Facebook
FordServiceCA (English)
FordServiceQC (Français)
Twitter
@FordServiceCA
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GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.
Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away
from the battery and all fuel related
parts.
Working with the Engine Off
1. Set the parking brake and shift the transmission to park (P).
2. Switch off the engine.
3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of
vehicle damage and personal burn
injuries, do not start your engine with the
air cleaner removed and do not remove
it while the engine is running.
1. Set the parking brake and shift the transmission to park (P).
2. Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood 1. Open the left-hand front door.
2. Fully pull the hood release lever and
let it completely retract.
Note: This action releases the hood latch.
3. Fully pull the hood release lever for a second time.
Note: This action fully releases the hood.
4. Open the hood.
Note: There is no secondary latch under the
hood.
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5. Support the hood with the prop rod.
Closing the Hood
1. Remove the prop rod from the catch
and secure it correctly in the clip.
2. Lower the hood and allow it to drop under its own weight for the last
10– 14 in (25– 35 cm).
Note: Make sure that the hood is correctly
closed.
UNDER HOOD OVERVIEW - 2.3L ECOBOOST™ Battery. See
Changing the 12V Battery (page 338).
A
Engine oil filler cap. See
Engine Oil Check (page 327).
B
Engine oil dipstick. See
Engine Oil Dipstick (page 327).
C
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Brake fluid reservoir. See Brake Fluid Check (page 337).
D
Engine compartment fusebox. See
Changing a Fuse (page 321).
E
Engine coolant reservoir. See
Engine Coolant Check (page 332).
F
Air filter assembly. See
Changing the Engine Air Filter (page 329).
G
Windshield washer fluid reservoir. See
Washer Fluid Check (page 341).
H
UNDER HOOD OVERVIEW - 3.0L Battery.
See Changing the 12V Battery (page 338).
A
Engine oil filler cap.
See Engine Oil Check (page 327).
B
Engine oil dipstick.
See Engine Oil Dipstick (page 327).
C
Brake fluid reservoir.
See Brake Fluid Check (page 337).
D
Engine compartment fuse box.
See Fuses (page 313).
E
Engine coolant reservoir.
See Engine Coolant Check (page 332).
F
Air filter assembly. See
Changing the Engine Air Filter (page 330).
G
Washer fluid reservoir. See
Washer Fluid Check (page 341).
H
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UNDER HOOD OVERVIEW - 3.3L
Battery. See Changing the 12V Battery (page 338).
A.
Engine oil filler cap.
See Engine Oil Check (page 327).
B.
Engine oil dipstick.
See Engine Oil Dipstick (page 327).
C.
Brake fluid reservoir.
See Brake Fluid Check (page 337).
D.
Engine compartment fuse box.
See Fuses (page 313).
E.
Engine coolant reservoir cap.
See Engine Coolant Check (page 332).
F.
Air filter assembly. See
Changing the Engine Air Filter (page 329).
G.
Inverter system controller coolant reservoir cap- HEV only.
H.
Washer fluid reservoir. See
Washer Fluid Check (page 341).
I.
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