navigation system FORD EXPLORER 2020 Owners Manual

Engine Specifications - 3.3L, Hybrid
Electric Vehicle (HEV) ..........................388
Transmission Specifications - ST ........
388
Motorcraft Parts - 2.3L EcoBoost™ .....
390
Motorcraft Parts - 3.0L ..............................
391
Motorcraft Parts - 3.3L .............................
392
Vehicle Identification Number ...............
393
Vehicle Certification Label ......................
393
Transmission Code Designation ...........
394
Capacities and Specifications - 2.3L EcoBoost™ ...............................................
395
Capacities and Specifications - 3.0L ........................................................................\
402
Capacities and Specifications - 3.3L, Gasoline ....................................................
409
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ............
416
Bulb Specification Chart .........................
424
Network Connectivity
Connecting the Vehicle to a Mobile Network .....................................................
426
Network Connectivity – Troubleshooting ........................................................................\
427
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........
429
Changing the Vehicle Wi-Fi Hotspot Name or Password ................................
429
Audio System
General Information ..................................
430
Audio Unit .....................................................
430
Digital Radio ..................................................
431
Satellite Radio .............................................
434
USB Port ........................................................
436
SYNC™ 3
General Information ..................................
438
Using Voice Recognition ..........................
440
Entertainment .............................................
446Climate
...........................................................
456
Phone .............................................................
458
Navigation ....................................................
460
Electric Vehicle Information ...................
465
Apps ................................................................
466
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
Ford Protect .................................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
493
Scheduled Maintenance Record ..........
495
Appendices
Electromagnetic Compatibility ............
506
End User License Agreement ................
509
Declaration of Conformity ......................
534
Declaration of Conformity - Vehicles With: SYNC 3 ............................................
534
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Table of Contents

Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem (If Equipped) The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Network Connectivity
(page 426).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
Apps
(page 466).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Introduction

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys except one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
•
Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually.
Note: For vehicles equipped with a
push-button start switch: When both a
MyKey and an admin key are present when
you start your vehicle, the system recognizes
the admin key only. Standard Settings
Not every vehicle includes the features
listed below. If your vehicle has this
equipment, then you cannot change the
following settings when using a MyKey:
•
Seatbelt reminder or Belt-Minder™.
MyKey mutes the audio system until
drivers, and in some instances,
passengers, fasten their seatbelts.
Note: If your vehicle includes an
AM/FM radio or a very basic audio
system, then the radio may not mute.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel.
• Certain driver alerts, stability systems
or parking aids turn on automatically
when you use the MyKey system. For
example, Blind Spot Information
System (BLIS), cross traffic alert, lane
departure warning or forward collision
warning. Note:
MyKey drivers may be
able to turn the lane departure warning
feature off, but this feature turns back
on automatically with every new key
cycle.
• Restricted touchscreen operation in
some markets. For example, MyKey
may prevent manual navigation
destination input while the vehicle is in
any gear other than park (P) or when
the vehicle reaches a certain rate of
speed.
• Satellite radio adult content
restrictions, if this feature is available
in your market.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward
with an admin key.
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™

SWITCHING INTELLIGENT
MODE ON AND OFF
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
Use the touchscreen to select the
following:
1. Select Settings. See Settings (page
469).
2. Select
Driver Assist..
3. Select
Cruise Control.
Changing the Set Speed with
Intelligent Adaptive Cruise Control
When intelligent mode is on, the system
adjusts the set speed to the speed limit
detected by the camera and the speed
limit information provided by the
navigation system.
Note: The set speed adjusts when the
system detects a different maximum speed
limit.
Note: The speed limit information provided
by the navigation map data may be
inaccurate or out of date. See
Navigation
(page 460).
Note: The system alerts you if the set speed
increases beyond the speed limit. See
Adaptive Cruise Control Indicators (page
253
).
If the system does not detect a speed limit,
the vehicle speed remains at the current
set speed. You can override the set speed at any time.
You may need to override or cancel the
system in certain situations such as
inclement weather or if an incorrect speed
is set.
Note:
The system may not detect and read
speed limit signs with conditional
information, for example, when a sign is
flashing, during specific time ranges, or
when children are present.
Note: Under certain conditions, the system
may not adjust the vehicle speed until after
your vehicle passes the speed limit sign.
ADJUSTING THE SET SPEED
TOLERANCE
You can set a permanent speed tolerance
that is above or below the detected speed
limit.
Use the touchscreen to select the
following:
1. Select
Settings. See Settings (page
469).
2. Select
Driver Assist.
3. Select
Cruise Control.
4. Select
Tolerance.
5. Use
+ and - to set the tolerance.
Note: You cannot set the tolerance more
than
20 mph (30 km/h) above or below the
recognized speed.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Adaptive Cruise Control
(If Equipped)

TRAFFIC SIGN RECOGNITION
(IF EQUIPPED)
Principle of Operation
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING: The system may not
function if the sensor is blocked.
Note: In cold and severe weather conditions
the system may not function. Rain, snow,
spray and large contrasts in lighting can all
prevent the sensor from functioning
correctly.
Note: Do not carry out windshield repairs
in the immediate area surrounding the
sensor.
Note: If your vehicle has a suspension kit
not approved by us, the system may not
correctly function.
Note: Always fit Ford original parts when
replacing headlamp bulbs. Other bulbs may
reduce system performance.
Note: The system may not detect all traffic
signs and may incorrectly read signs.
Note: Keep the windshield free from
obstructions for example bird droppings,
insects and snow or ice.
Note: The system is designed to detect
traffic signs meeting the Vienna convention.
Note: Traffic sign data provided by the
navigation system contains information
integrated to the data carrier release. The sensor is behind the interior rear view
mirror. It continuously monitors road signs
to inform you of the current maximum
speed limit and overtaking regulations.
The system detects recognizable traffic
signs, for example:
•
Speed limit signs.
• No overtaking signs.
• Speed limit cancellation signs.
• No overtaking cancellation signs.
Using Traffic Sign Recognition
Setting the System Speed Warning
The system has a number of speed
warning levels that you can set using the
information display. See
General
Information (page 112).
System Display The system can display two traffic signs
in parallel.
You can view the status at any time using
the information display.
The system displays recognizable traffic
signs in four stages as follows:
1. All new traffic signs appear brighter
than the others in the display.
2. After a predetermined time they display normally.
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3. After a predetermined distance they
are greyed out.
4. After another predetermined distance they are deleted.
If the system detects a supplementary
traffic sign, it displays below the respective
traffic sign. For example, when passing a
reduced speed limit in wet road conditions
sign.
If your vehicle has a navigation system,
stored traffic sign data may influence the
indicated speed limit value.
Switching the System On and Off
You can switch the system on and off using
the information display. See General
Information (page 112).
Note: The system remembers the last
setting when you start your vehicle.
STEERING
Electric Power Steering WARNING:
The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control. Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.
Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
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Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System (If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement. After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
Note:
Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.
Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Maintenance

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 469).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 446). Select to adjust climate settings
See
Climate (page 456).
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 458).
Select to use the navigation
system.
See Navigation (page
460). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
466
). Select to adjust system settings.
See
Settings (page 469).
Cleaning the Touchscreen
See
Cleaning the Interior (page 348). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3 E100027 E283811 E280315 E280315

Using Text Messaging
Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
Apple CarPlay (If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Switching Apple CarPlay Off Select the settings option on the
feature bar.
1. Select
Apple CarPlay Preferences.
2. Switch
Apple CarPlay off.
Android Auto
(If Equipped)
1. Connect your device to a USB port.
2. Follow the instructions on the touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
Note: Certain features of the system are
not available when you are using Android
Auto.
Switching Android Auto Off Select the settings option on the
feature bar.
1. Select
Android Auto. 2. Switch
Android Auto off.
NAVIGATION
(IF EQUIPPED)
Note: For more information, refer to our
website. Select the navigation option on
the feature bar.
Map view menu.
A
Zoom out.
B
Zoom in.
C
Route guidance menu.
D
Destination entry menu.
E
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Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- SYNC™ 3 E297557