ECU FORD EXPLORER SPORT TRAC 2010 Service Manual

4. Clip the tether strap to the
anchor and return the seat back to
its locked position.
If the tether strap is clipped
incorrectly, the child safety seat may
not be retained properly in the
event of a collision.
5. Tighten the child safety seat tether strap according to the
manufacturer’s instructions.
To unhook the tether strap, unfasten the safety belts securing the child
seat and put some slack into the tether strap. Tip the seat back forward
enough so that you can reach behind the seat and unhook the tether
hook.
If the safety seat is not anchored properly, the risk of a child being
injured in a collision greatly increases.
If your child restraint system is equipped with a tether strap, and the
child restraint manufacturer recommends its use, Ford also recommends
its use.
Child booster seats
The belt-positioning booster (booster seat) is used to improve the fit of
the vehicle safety belt. Children outgrow a typical child seat (e.g.,
convertible or toddler seat) when they weigh about 40 lb (18 kg) and are
around four (4) years of age. Consult your child safety seat owner guide
for the weight, height, and age limits specific to your child safety seat.
Keep your child in the child safety seat if it properly fits the child,
remains appropriate for their weight, height and age AND if properly
secured to the vehicle.
Seating and Safety Restraints
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SNOW TIRES AND CABLES
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. The use of
non-recommended tires and wheels could cause steering, suspension,
axle or transfer case/power transfer unit failure. Using any tire or
wheel not recommended by Ford may increase the risk of loss of
vehicle control or vehicle rollover, which could result in personal injury
or death.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, using snow tires or traction
devices may be necessary. Ford offers tire cables as a Ford approved
accessory and recommends use of these or SAE class “S” tire cables. See
your authorized dealer for more information on tire cables for your
vehicle.
Follow these guidelines when using snow tires and traction devices:
•Use only SAE Class S cables.
•Cables should only be used on the rear wheels.
•Do not use tire cables or optional traction devices on 17, 18 or 20 inch
wheels and tires.
•Install cables securely, verifying that the cables do not touch any
wiring, brake lines or fuel lines.
•Drive cautiously. If you hear the cables rub or bang against the
vehicle, stop and retighten them. If this does not work, remove the
cables to prevent vehicle damage.
•Avoid overloading your vehicle.
•Remove the cables when they are no longer needed.
•Do not use cables on dry roads.
•Do not exceed 30 mph (48 km/h) with tire cables on your vehicle.
Consult your authorized dealer for information on other Ford Motor
Company approved methods of traction control.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
Tires, Wheels and Loading
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The BRAKE warning lamp in the
instrument cluster illuminates and
remains illuminated (when the
ignition is turned on) until the
parking brake is released.
WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer.
The parking brake is not recommended to stop a moving vehicle.
However, if the normal brakes fail, the parking brake can be used to stop
your vehicle in an emergency. Since the parking brake applies only the
rear brakes, the vehicle’s stopping distance will increase greatly and the
handling of your vehicle will be adversely affected.
Pull the release lever to release the
brake. Driving with the parking
brake on will cause the brakes to
wear out quickly and reduce fuel
economy.
P!
BRAKE
Driving
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AUTOMATIC TRANSMISSION OPERATION
Driving with a 5–speed automatic transmission (if equipped)
This vehicle is equipped with an Adaptive Transmission Control Strategy.
This Adaptive Transmission Control Strategy offers the optimal
transmission operation and shift quality. When the vehicle’s battery has
been disconnected for any type of service or repair, the transmission will
need to relearn the normal shift strategy parameters, much like having to
reset your radio stations when your vehicle battery has been
disconnected. The Adaptive Transmission Control Strategy allows the
transmission to relearn these operating parameters. This learning process
could take several transmission upshifts and downshifts; during this
learning process, slightly firmer shifts may occur. After this learning
process, normal shift feel and shift scheduling will resume.
P (Park)
This position locks the transmission
and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Press the brake pedal
•Press the gearshift release button
on the front of the lever and
move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the
LOCK position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
Driving
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P (Park)
This position locks the transmission
and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Start the engine
•Press the gearshift lever release
button (on the front of the lever)
and shift into the desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Turn the ignition to the off
position and remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive) with Overdrive
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
Driving
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
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•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, activate
the hazard flashers and set the
parking brake.
2. Place gearshift lever in P (Park)
and turn engine off.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Tool Location
Spare tire Under the vehicle, just in front of
the rear bumper.
Jack, lug nut wrench, jack handle,
jack handle extension, wheel
chockIn the cab behind the passenger
side rear seat. The tools are
located in a bag attached to the
jack.
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2. Stow the wheel ornament (if removed) in a safe location in the vehicle
(such as the glove box or jack stowage compartment) so it will not
become damaged. Re-install the wheel ornament onto the wheel once the
tire is repaired or replaced.
3. Stow the jack and tools in their respective locations, making sure they
are fully secured so they do not rattle when you drive.
WHEEL LUG NUT TORQUE SPECIFICATIONS
Retighten the lug nuts to the specified torque within 100 miles (160 km)
after any wheel disturbance (rotation, flat tire, wheel removal, etc.).
Lug nut socket
size/Bolt sizeWheel lug nut torque*
lb.ft. N•m
Lug nut socket size:
34
inch (19 mm) hex
Bolt size:12x20100 135
* Torque specifications are for nut and bolt threads free of dirt and
rust. Use only Ford recommended replacement fasteners.
WARNING:When a wheel is installed, always remove any
corrosion, dirt or foreign materials present on the mounting
surfaces of the wheel or the surface of the wheel hub, brake drum or
brake disc that contacts the wheel. Ensure that any fasteners that
attach the rotor to the hub are secured so they do not interfere with
the mounting surfaces of the wheel. Installing wheels without correct
metal-to-metal contact at the wheel mounting surfaces can cause the
wheel nuts to loosen and the wheel to come off while the vehicle is in
motion, resulting in loss of control.
Note:Inspect the wheel pilot hole
prior to installation. If there is
visible corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lugnut/stud holes or
wheel-to-brake surfaces.
Roadside Emergencies
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In the United States, a warranty dispute must be submitted to the BBB
AUTO LINE before taking action under the Magnuson-Moss Warranty
Act, or to the extent allowed by state law, before pursuing replacement
or repurchase remedies provided by certain state laws. This dispute
handling procedure is not required prior to enforcing state created rights
or other rights which are independent of the Magnuson-Moss Warranty
Act or state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a
defect or condition that substantially impairs the use, value or safety of
the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total of
more than 30 calendar days (not necessarily all at one time)
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
Customer Assistance
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation and your
claim is eligible, you may participate in the arbitration process. An
arbitration hearing will be scheduled so that you can present your case
in an informal setting before an impartial person. The arbitrator will
consider the testimony provided and make a decision after the hearing.
You are not bound by the decision, but should you choose to accept the
BBB AUTO LINE decision, Ford must abide by the accepted decision as
well. Disputes submitted to the BBB AUTO LINE program are usually
decided within forty days after you file your claim with the BBB.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance
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