CD player FORD F-150 2019 User Guide
[x] Cancel search | Manufacturer: FORD, Model Year: 2019, Model line: F-150, Model: FORD F-150 2019Pages: 644, PDF Size: 14.81 MB
Page 549 of 644

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
546
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3 (If Equipped)
Page 550 of 644

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected. Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 500).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
529).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons.
547
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3
(If Equipped)
Page 556 of 644

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
553
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3
(If Equipped)
Page 559 of 644

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
556
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3 (If Equipped)
Page 635 of 644

Engine Oil Dipstick - Diesel......................356
Engine Oil Dipstick - Gasoline................356
Engine Specifications - 2.7L
EcoBoost™..................................................419
Drivebelt Routing................................................ 419
Engine Specifications - 3.0L Diesel.......419 Drivebelt Routing............................................... 420
Engine Specifications - 3.3L....................420 Drivebelt Routing............................................... 420
Engine Specifications - 3.5L Ecoboost™..................................................421
Drivebelt Routing................................................ 421
Engine Specifications - 5.0L.....................421
Drivebelt Routing............................................... 422
Entertainment..............................................
500
AM/FM Radio....................................................... 501
Apps....................................................................... 509
Bluetooth Stereo or USB................................ 508
CD (If equipped)................................................ 507
HD Radio ™ Information (If
Available)........................................................ 504
SiriusXM® Satellite Radio (If Activated).........................................................501
Sources.................................................................. 501
Supported Media Players, Formats and Metadata Information................................ 509
USB Ports............................................................. 509
Environment......................................................17
EPB See: Electric Parking Brake............................. 229
Essential Towing Checks..........................309 Before Towing a Trailer..................................... 315
Hitches................................................................... 310
Integrated Trailer Brake Controller................311
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 315
Safety Chains........................................................ 311
Trailer Brakes......................................................... 311
Trailer Lamps........................................................ 314
Trailer Towing Connector............................... 309
Using a Step Bumper........................................ 314
When Towing a Trailer...................................... 315
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors...............................................101
360-Degree Camera......................................... 103
Auto-dimming Feature..................................... 103Blind Spot Information System....................
104
Clearance Lamps .............................................. 103
Direction Indicator Mirrors .............................. 103
Fold-Away Exterior Mirrors.............................. 101
Heated Exterior Mirrors ................................... 103
Integrated Blind Spot Mirror........................... 103
Memory Mirrors .................................................. 103
Power Exterior Mirrors....................................... 101
Power-Folding Mirrors...................................... 102
PowerScope ™ Power Telescoping
Mirrors................................................................ 102
Puddle Lamps..................................................... 103
Spot Lamps.......................................................... 103
Telescoping Mirrors............................................ 102
F
Fastening the Seatbelts
..............................39
Fastening the Cinch Tongue............................ 40
Rear Inflatable Seatbelt..................................... 42
Seatbelt Locking Modes..................................... 41
Using Seatbelts During Pregnancy...............40
Using the Seatbelt with Cinch Tongue (Front Center Seat)........................................ 39
Flat Tire See: Changing a Road Wheel....................... 409
Floor Mats.......................................................322
Fog Lamps - Front See: Front Fog Lamps........................................ 96
Foot Pedals See: Adjusting the Pedals................................ 90
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect
..................................................560
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 561
Ford Protect Extended Service Plans (U.S. Only)................................................................. 560
Four-Wheel Drive.........................................218
Front Fog Lamps............................................96
Front Passenger Sensing System
.............51
Front Seat Armrest......................................164
Fuel and Refueling.......................................188
Fuel Consumption
........................................197
Advertised Capacity........................................... 197
Calculating Fuel Economy............................... 197
Filling the Fuel Tank........................................... 197
632
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Remote Control..............................................58
Car Finder................................................................ 62
Integrated Keyhead Transmitter.................... 58
Intelligent Access Key......................................... 59
Remote Start......................................................... 63
Replacing the Battery........................................ 60
Sounding a Panic Alarm.................................... 62
Remote Start..................................................153
Automatic Settings............................................ 154
Heated and Cooled Features......................... 154
Last Settings........................................................ 154
Removing the Tailgate
..................................76
Repairing Minor Paint Damage..............383
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................64
Reporting Safety Defects (Canada Only)..............................................................337
Reporting Safety Defects (U.S. Only)..............................................................337
Roadside Assistance..................................326 Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 327
Vehicles Sold in the United States: Getting Roadside Assistance................................... 326
Vehicles Sold in the United States: Using Roadside Assistance................................... 326
Roadside Emergencies
..............................326
Running-In See: Breaking-In.................................................. 319
Running Out of Fuel....................................193 Adding Fuel From a Portable Fuel
Container.......................................................... 193
Filling a Portable Fuel Container.................. 193
S
Safety Canopy ™
............................................54
Safety Precautions......................................188
Satellite Radio
..............................................459
Satellite Radio Electronic Serial Number
(ESN)................................................................ 460
Satellite Radio Reception Factors..............460 SiriusXM Satellite Radio Service.................460
Troubleshooting..................................................
461
Scheduled Maintenance Record
............575
Scheduled Maintenance...........................562
Seatbelt Extension........................................46
Seatbelt Height Adjustment......................43
Seatbelt Reminder
........................................44
Belt-Minder™........................................................ 44
Seatbelts...........................................................38 Principle of Operation........................................ 38
Seatbelt Warning Lamp and Indicator Chime..............................................................43
Conditions of operation..................................... 44
Seats.................................................................155
Security.............................................................80
Selective Catalytic Reductant System..........................................................202
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System............................................................. 206
Diesel Exhaust Fluid Guidelines and Information
..................................................... 205
Diesel Exhaust Fluid Level.............................. 202
Diesel Exhaust Fluid Warning Messages and Vehicle Operations.............................. 204
Filling the Diesel Exhaust Fluid Tank..........203
Settings...........................................................529 911 Assist............................................................... 534
Bluetooth............................................................... 531
Clock........................................................................\
531
Display................................................................... 542
General.................................................................. 539
Media Player........................................................ 530
Mobile Apps......................................................... 537
Modem.................................................................. 539
Navigation............................................................ 535
Phone...................................................................... 531
Radio...................................................................... 534
Sound..................................................................... 529
Valet Mode........................................................... 543
Vehicle.................................................................... 541
Voice Control....................................................... 543
Wi-Fi........................................................................\
541
Side Airbags
.....................................................53
Sitting in the Correct Position..................155
Sliding Windows...........................................105 Power Sliding Back Window.......................... 105
637
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Page 643 of 644

Using Cruise Control...................................249
Canceling the Set Speed................................ 250
Changing the Set Speed................................. 249
Resuming the Set Speed................................ 250
Setting the Cruise Speed................................ 249
Switching Cruise Control Off........................ 250
Switching Cruise Control On......................... 249
Using Four-Wheel Drive.............................218 4WD Indicator Lights........................................ 218
Driving Off-Road With Truck and Utility Vehicles............................................................. 222
How Your Vehicle Differs From Other Vehicles.............................................................. 221
Using the 2-Speed Automatic 4WD System............................................................... 219
Using the Electronic Shift on the Fly 4WD system................................................................ 218
Using Hill Descent Control.......................236 Hill descent modes........................................... 236
Using MyKey With Remote Start Systems..........................................................68
Using Power Running Boards....................84
Automatic Power Deploy.................................. 84
Automatic Power Stow..................................... 84
Bounce-back......................................................... 85
Enabling and Disabling...................................... 85
Manual Power Deploy........................................ 84
Using Snow Chains.....................................402
Using Stability Control...............................234 AdvanceTrac ™ with Roll Stability Control ™
(RSC™)............................................................ 234
Using SYNC™ With Your Media Player..............................................................471
Audio Voice Commands................................... 471
Media Sources...................................................... 471
Using SYNC™ With Your Phone...........466 Accessing Features through the Phone
Menu.................................................................. 467
Pairing a Phone.................................................. 466
Phone Controls................................................... 467
Phone Voice Commands................................ 467
Using Traction Control...............................232 Switching the System Off .............................. 232
System Indicator Lights and Messages......................................................... 232
Using Voice Recognition...........................464 Audio Voice Commands................................. 494Climate Voice Commands.............................
495
Initiating a Voice Session............................... 464
Mobile App Voice Commands..................... 498
Navigation Voice Commands....................... 497
Phone Voice Commands................................ 495
SiriusXM Traffic and Travel Link Voice Commands..................................................... 498
System Interaction and Feedback..............465
Voice Settings Commands............................ 499
Utilizing the Mediation/Arbitration Program (Canada Only)
........................335
V
Vehicle Care....................................................377 General Information.......................................... 377
Vehicle Certification Label.......................426
Vehicle Identification Number................425
Vehicle Storage............................................383 Battery................................................................... 384
Body....................................................................... 384
Brakes.................................................................... 384
Cooling system................................................... 384
Engine.................................................................... 384
Fuel system......................................................... 384
General.................................................................. 384
Miscellaneous..................................................... 385
Removing Vehicle From Storage.................385
Tires........................................................................\
384
Ventilated Seats
...........................................164
Ventilation See: Climate Control.......................................... 147
VIN See: Vehicle Identification Number............425
Voice Control
...................................................88
W
Warning Lamps and Indicators................110 Adaptive Cruise Control Indicator.................110
Anti-Lock Braking System............................... 110
Automatic Headlamp High Beam Indicator............................................................. 110
Automatic Regen Control Off......................... 110
Auto-Start-Stop Indicator............................... 110
Battery....................................................................... 111
Blind Spot Monitor............................................... 111
Brake System Warning Lamp........................... 111
640
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- Index