bluetooth FORD F-150 2020 Owner's Manual

Possible Cause and Resolution
Symptom
–You are not saying the name exactly as it appears on
your device.
•Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi-
ations in the name.
– The name contains special characters, for example *,
- or +.
•Rename the contact on your device or use the
touchscreen to select and call the contact.
The system does not under-
stand the name of a contact
in the phonebook on my
device and calls the wrong
contact.
–You are not saying the name exactly as it appears on
your device.
•Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.
The system does not under-
stand foreign names of
contacts in the phonebook
on my device.
–Device limitation.
•The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.
The system voice prompts
and the pronunciation of
some words does not seem
to be very accurate.
USB and Bluetooth Audio Possible Cause and Resolution
Symptom
I cannot connect my device. –Device malfunction.
•Disconnect your device. Switch your device off,
reset it and try again.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
538
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 525).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
539
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3
(If Equipped)

Apps
Possible Cause and Resolution
Symptom
The system cannot find any
apps. –
Incompatible device.
•You will need an Android device with OS 4.3 or
higher or an iOS device with iOS 8.0 or higher. Pair
and connect your Android device to find AppLink
compatible apps. Connect your iOS device to a
USB port or pair and connect using Bluetooth.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps. –
AppLink compatible apps not installed on your device.
•Download and install the latest version of the app.
– AppLink compatible apps not running on your device.
•Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
– Incorrect app settings.
•Check and adjust the app settings on your device
and allow SYNC to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps. –
Apps failed to fully close.
•Restart the apps and try again.
• If you have an Android device with apps that have
an exit or quit option, use this and then restart the
apps. Alternatively, use the force stop option in the
settings menu on your device.
• If you have an iOS device with iOS 7.0 or higher, tap
the home button on your device twice and then
swipe the app upward to close it.
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them. –
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•Switch Bluetooth off and on again to force the
system to reconnect to your device.
544
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3 (If Equipped)

Possible Cause and Resolution
Symptom
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them. –
Cable connection issue.
•Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet. –
Device volume is low.
•Turn the volume up on your device.
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them. –
Device limitation. Some Android devices have a limited
number of Bluetooth ports that apps can use to
connect. If you have more apps running on your device
than the number of available Bluetooth ports, the
system cannot find all of them.
•Close some of the apps to allow the system to find
those that you want to use.
545
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- SYNC™ 3 (If Equipped)

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 577
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- AppendicesE239120

Engine Immobilizer
See: Passive Anti-Theft System..................... 82
Engine Oil Check - Diesel..........................362 Adding Engine Oil.............................................. 363
Engine Oil Check - Gasoline.....................361 Adding Engine Oil............................................... 361
Engine Oil Dipstick - Diesel.......................361
Engine Oil Dipstick - Gasoline.................361
Engine Specifications - 2.7L EcoBoost™.................................................424
Drivebelt Routing............................................... 424
Engine Specifications - 3.0L Diesel.............................................................424
Drivebelt Routing............................................... 425
Engine Specifications - 3.3L....................425 Drivebelt Routing............................................... 425
Engine Specifications - 3.5L Ecoboost™.................................................426
Drivebelt Routing............................................... 426
Engine Specifications - 5.0L...................426 Drivebelt Routing................................................ 427
Entertainment................................................513 AM/FM Radio....................................................... 514
Apps........................................................................\
522
Bluetooth Stereo or USB................................. 521
CD (If equipped)................................................ 520
HD Radio ™ Information (If
Available).......................................................... 517
SiriusXM® Satellite Radio (If Activated)......................................................... 515
Sources................................................................... 514
Supported Media Players, Formats and Metadata Information................................. 522
USB Ports.............................................................. 522
Environment.....................................................19
EPB See: Electric Parking Brake............................. 234
Essential Towing Checks...........................314 Before Towing a Trailer.................................... 320
Hitches.................................................................... 315
Integrated Trailer Brake Controller...............316
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 320
Safety Chains....................................................... 316
Trailer Brakes........................................................ 316
Trailer Lamps........................................................ 319
Trailer Towing Connector................................. 314
Using a Step Bumper........................................ 319When Towing a Trailer.....................................
320
Event Data Recording See: Data Recording.............................................. 11
Export Unique Options.................................18
Exterior Mirrors..............................................104 360-Degree Camera......................................... 106
Auto-dimming Feature.................................... 106
Blind Spot Information System..................... 107
Clearance Lamps .............................................. 106
Direction Indicator Mirrors ............................. 106
Fold-Away Exterior Mirrors............................. 104
Heated Exterior Mirrors ................................... 106
Integrated Blind Spot Mirror.......................... 106
Memory Mirrors .................................................. 106
Power Exterior Mirrors...................................... 104
Power-Folding Mirrors...................................... 105
PowerScope ™ Power Telescoping
Mirrors................................................................ 105
Puddle Lamps..................................................... 106
Spot Lamps.......................................................... 106
Telescoping Mirrors............................................ 105
F
Fastening the Seatbelts...............................41 Fastening the Cinch Tongue............................. 42
Rear Inflatable Seatbelt.................................... 44
Seatbelt Locking Modes.................................... 43
Using Seatbelts During Pregnancy................42
Using the Seatbelt with Cinch Tongue (Front Center Seat)......................................... 41
Flat Tire See: Changing a Road Wheel........................ 414
Floor Mats.......................................................329
Fog Lamps - Front See: Front Fog Lamps......................................... 97
Foot Pedals See: Adjusting the Pedals................................. 92
Ford Credit.........................................................16 US Only..................................................................... 16
Ford Protect....................................................551 Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 552
Ford Protect Extended Service Plans (U.S. Only)................................................................... 551
Four-Wheel Drive.........................................223
Front Fog Lamps
............................................97
Front Fog Lamp Indicator.................................. 97
613
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index

Selective Catalytic Reductant System -
Diesel.............................................................207
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System................................................................ 211
Diesel Exhaust Fluid Guidelines and Information...................................................... 210
Diesel Exhaust Fluid Level.............................. 207
Diesel Exhaust Fluid Warning Messages and Vehicle Operations............................. 209
Filling the Diesel Exhaust Fluid Tank.........208
Settings...........................................................535 911 Assist............................................................... 535
Ambient Lighting............................................... 536
Audio...................................................................... 535
Automatic Updates.......................................... 535
Bluetooth.............................................................. 535
Charge Settings.................................................. 536
Clock....................................................................... 535
Display................................................................... 536
Driver Assist......................................................... 535
FordPass............................................................... 535
General.................................................................. 535
Message Center................................................. 536
Mobile Apps......................................................... 535
Multi Contour Seats.......................................... 536
Navigation............................................................ 536
Personal Profiles................................................ 536
Phone..................................................................... 535
Seats...................................................................... 536
Sound..................................................................... 535
Valet Mode........................................................... 536
Vehicle................................................................... 535
Voice Control....................................................... 536
Setting the Cruise Control Speed..........253 Changing the Set Speed................................. 253
Side Airbags.....................................................55
Sitting in the Correct Position..................158
Sliding Windows..........................................108 Power Sliding Back Window.......................... 108
Snow Chains See: Using Snow Chains................................. 407
Snow Plowing
................................................327
Engine Temperature while Plowing............329
Installing the Snowplow.................................. 327
Operating the Vehicle with the Snowplow Attached.......................................................... 328Outside Air Temperature While
Plowing............................................................. 329
Snowplowing with your Airbag Equipped Vehicle.............................................................. 328
Snowplow Mode................................................ 328
Transmission Operation while Plowing............................................................. 329
Spare Wheel See: Changing a Road Wheel........................ 414
Special Notices.................................................17 New Vehicle Limited Warranty......................... 17
Notice to Owners of Pickup Trucks and Utility Type Vehicles......................................... 17
On Board Diagnostics Data Link Connector............................................................ 17
Special Instructions.............................................. 17
Using Your Vehicle as an Ambulance............18
Using Your Vehicle With a Snowplow...........18
Special Operating Conditions Scheduled Maintenance..............................................560
Diesel Engine....................................................... 562
Exceptions............................................................ 565
Speed Control See: Cruise Control............................................ 253
Spot Lamps
.....................................................98
Stability Control...........................................238
Principle of Operation...................................... 238
Starter Switch See: Ignition Switch............................................ 179
Starting a Diesel Engine
.............................184
Automatic Engine Shutdown........................ 185
Cold Weather Operation................................. 186
Cold Weather Starting...................................... 185
Diesel Engine Fast Start Glow Plug System............................................................... 185
Vehicles with Keyless Start............................ 184
Starting a Gasoline Engine........................181 Automatic Engine Shutdown......................... 183
Failure to Start..................................................... 182
Guarding Against Exhaust Fumes...............184
Important Ventilating Information..............184
Stopping the Engine When Your Vehicle is Moving............................................................... 183
Stopping the Engine When Your Vehicle is Stationary......................................................... 183
Vehicles with an Ignition Key........................... 181
Vehicles with Keyless Start.............................. 181
619
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index

Starting and Stopping the Engine..........179
General Information........................................... 179
Steering............................................................273 Adaptive Learning.............................................. 274
Electric Power Steering.................................... 273
Steering Wheel Lock - Vehicles With: Push Button Start.....................................180
Unlocking the Steering Wheel...................... 180
Steering Wheel Lock - Vehicles Without: Push Button Start.....................................180
Steering Wheel...............................................88
Storage Compartments..............................177
Sunroof See: Moonroof..................................................... 109
Sun Visors
.......................................................108
Illuminated Vanity Mirror................................. 108
Supplementary Restraints System
..........51
Principle of Operation.......................................... 51
Switching Automatic High Beam Control On and Off....................................................101
Activating the Automatic High Beam Control................................................................ 101
Switching Cruise Control On and Off...................................................................253
Switching Cruise Control Off......................... 253
Switching Cruise Control On......................... 253
Switching Off the Engine..........................188
Switching Rear Occupant Alert System On and Off...................................................169
Symbols Glossary
.............................................9
SYNC™ 3........................................................505
General Information......................................... 505
SYNC™ 3 Troubleshooting......................537 Additional Information and
Assistance....................................................... 549
Apps....................................................................... 544
Navigation............................................................ 543
Personal Profiles................................................ 547
Phone...................................................................... 541
Resetting the System...................................... 549
USB and Bluetooth Audio.............................. 538
Voice Recognition.............................................. 537
Wi-Fi Connectivity............................................. 546
SYNC™ Applications and Services........................................................492
911 Assist............................................................... 492
SYNC Mobile Apps........................................... 494SYNC™...........................................................488
General Information......................................... 488
SYNC™ Troubleshooting.........................496
T
Tailgate Lock
.....................................................77
Tailgate Step....................................................79
Closing the Step................................................... 80
Opening the Step................................................. 79
Tailgate...............................................................77
Technical Specifications See: Capacities and Specifications............424
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................339
Tire Care
..........................................................392
Glossary of Tire Terminology........................ 393
Information About Uniform Tire Quality Grading............................................................. 392
Information Contained on the Tire Sidewall........................................................... 394
Temperature A B C............................................ 393
Traction AA A B C.............................................. 393
Treadwear............................................................. 392
Tire Pressure Monitoring System..........408 Changing Tires With a Tire Pressure
Monitoring System...................................... 409
Understanding Your Tire Pressure Monitoring System ..................................... 409
Tires See: Wheels and Tires...................................... 391
Towing a Trailer
............................................290
Load Placement.................................................. 291
Towing Points
...............................................336
Towing the Vehicle on Four Wheels...........................................................321
Emergency Towing............................................. 321
Recreational Towing.......................................... 321
Towing.............................................................290
Traction Control
............................................237
Principle of Operation....................................... 237
Trailer Reversing Aids.................................292 Principle of Operation...................................... 292
Pro Trailer Backup Assist™............................ 292
Setting Up Pro Trailer Backup Assist..........292
Troubleshooting................................................. 297
Using Pro Trailer Backup Assist................... 296
Trailer Sway Control...................................302
620
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201907, Third-Printing- Index