maintenance FORD F-350 2018 User Guide

Action
Message
The electric park brake system has been put into a special
mode that is used to allow service of the rear brakes. Contact an authorized dealer.
Park Brake Maintenance
Mode
The electric park brake system has detected a condition thatrequires service. Some functionality may still be available. Contact an authorized dealer.
Park Brake Limited
Function Service Required
The electric park brake system has detected a condition thatrequires service. Contact an authorized dealer.
Park Brake Malfunction
Service Now
Power Steering Action
Message
The power steering system has detected a condition thatrequires service. See an authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop your vehiclein a safe place. Contact an authorized dealer.
Steering Loss Stop
Safely
The power steering system has detected a condition withinthe power steering system or passive entry or passive start system requires service. Contact an authorized dealer.
Steering Assist Fault
Service Required
The steering lock system has detected a condition thatrequires service. See an authorized dealer.
Steering Lock Malfunc-
tion Service Now
Remote Start Action
Message
A reminder to apply the brake and push the gearshift buttonto drive your vehicle after a remote start.
To Drive: Press Brake
and Gear Shift Button
Seats Action
Message
A reminder that memory seats are not available while driving.
Memory Recall Not
Permitted While Driving
Shows where you have saved your memory setting.
Memory {0} Saved
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HEATED REAR WINDOW (If
Equipped) Press the button to clear the rear
window of thin ice and fog. The
heated rear window turns off
after a short period of time.
Note: Make sure the engine is on before
operating the heated windows.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle Warranty may not cover
damage caused to the heated rear window
grid lines.
HEATED EXTERIOR MIRRORS
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind
the glove box. Note:
Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system.
Replace the filter at regular intervals. See
Scheduled Maintenance
(page 581).
For additional cabin air filter information,
or to replace the filter, see an authorized
dealer.
REMOTE START
(If Equipped)
You can switch this feature on or off and
adjust the settings using the information
display.
The system adjusts the interior
temperature depending on your chosen
settings during remote start.
You cannot adjust the climate control
setting during remote start operation.
When you switch the ignition on, the
climate control system returns to the
previous settings. You can now make
adjustments.
You need to switch on certain
vehicle-dependent features, such as:
• Heated seats.
• Cooled seats.
• Heated steering wheel.
• Heated mirrors.
• Heated rear window.
Automatic Settings
In hot weather, the system sets to
72°F
(22°C). The cooled seats are set to high
(if available, and AUTO is on in the
information display).
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Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note: The engine must be running to use
this feature. Press the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Note:
The heated seats may remain on
after you remote start your vehicle, based
on your remote start settings. The heated
seats may also turn on when you start your
vehicle if they were on when you switched
your vehicle off.
Note: After 60 minutes of operation, the
heated seats switch off. Press the heated
seat symbol to switch the heated seats on.
Cooled Seats
Note: The engine must be running to use
this feature. Press the cooled seat symbol to cycle
through the various cool settings and off.
More indicator lights indicate cooler
settings.
Note:
The cooled seats may remain on after
you remote start your vehicle, based on your
remote start settings. The heated seats may
also turn on when you start your vehicle if
they were on when you switched your
vehicle off.
Note: After 60 minutes of operation, the
cooled seats switch off. Press the cooled
seat symbol to switch the cooled seats on.
Climate Controlled Seat Air Filter
Replacement
Your vehicle has lifetime air filters that are
integrated with the seats. Regular
maintenance or replacement is not
required.
FRONT SEAT ARMREST (If
Equipped) 1.
Press the control to release the cushion
latch.
2. Lift the cushion to gain access to the storage compartment.
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Your vehicle has a fuel and water separator
that recirculates fuel from the engine to
help prevent fuel filter clogging. To avoid
engine fuel starvation during cold weather
operation of 32°F (0°C) or below, we
recommend that the fuel level in your tank
should not drop below ¼ full. This helps
prevent air from entering the fuel system
and stalling the engine.
Your vehicle has a selective catalytic
reduction system that uses Diesel Exhaust
Fluid (DEF) to operate properly. You need
to replenish your vehicle ’s DEF at certain
intervals. When filling your vehicle ’s DEF
tank in cold weather, take special care to
prevent damage to the tank. See
Selective Catalytic Reductant System
(page
198).
In cold weather below
32°F (0°C), the
engine may slowly increase to a higher idle
speed if you leave it idling in park (P). As
the engine warms-up, the engine sound
level decreases due to the activation of
PCM-controlled sound reduction features.
If you operate your vehicle in a heavy
snowstorm or blowing snow conditions,
snow and ice can clog the engine air
induction. If this occurs, the engine may
experience a significant reduction in power
output. At the earliest opportunity, clear
all the snow and ice away from inside the
air filter assembly. Remove the air cleaner
cover and the air filter and remove any
snow or ice. Remove any debris, snow or
ice, on the foam filter by brushing the
surface with a soft brush. Once you have
cleared all of the debris, reinstall the air
filter and cover.
Do not use water, solvents, or a hard brush
for cleaning the foam filter. WARNING
To reduce the risk of vehicle damage
and personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. In order to operate the engine in
temperatures of 32°F (0°C) or lower, read
the following instructions:
•
Make sure that the batteries are of
sufficient size and are fully charged.
Check other electrical components to
make sure they are in optimum
condition.
• Use the proper coolant solution at the
concentration recommended
protecting the engine against damage
from freezing.
• Try to keep the fuel tank full as much
as possible at the end of operation to
prevent condensation in the fuel
system.
• Make sure you use proper cold weather
engine oil and that it is at its proper
level. Also, if necessary, make sure to
follow the engine oil and filter change
schedule found under the Special
operating conditions section listed in
the scheduled maintenance
information.
• At temperatures of
-9°F (-23°C) or
below, it is recommended that you use
an engine block heater to improve cold
engine starting.
• If operating in arctic temperatures of
-20°F (-29°C)
or lower, consult your
truck dealer for information about
special cold weather equipment and
precautions.
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We recommend the following cold
weather idling guidelines:
•
You can use Motorcraft® cetane
improvers or non-alcohol-based
cetane improvers from a reputable
manufacturer as needed.
• Maintain the engine cooling system
properly.
• Avoid shutting the engine down after
an extensive idling period. Drive your
vehicle for several miles with the
engine at normal operating
temperatures under a moderate load.
• Consider using an engine block heater.
• For extended idle times use an
approved idle speed increase device.
Winter Operating Tips for Arctic
Operation -20°F (-29°C) and Below
The following information is a guideline
only and is not to be the only source of
possible solutions in resolving extreme
cold temperature issues.
Starting Aids WARNING
Do not use starting fluid, for example
ether, in the air intake system. Such
fluid could cause immediate
explosive damage to the engine and
possible personal injury. The use of the factory engine block heater
assists in engine starting in extreme cold
ambient temperatures See Engine Block
Heater (page 183). Idle Control
Your vehicle may have a factory option for
a stationary elevated idle control through
the upfitter switches in the overhead
console. This allows the operator to
elevate the idle RPM for extended idle
periods, as well as aftermarket equipment
such as PTO operation. You must configure
this feature even if ordered from the
factory. See your authorized dealer for
required upfitting.
Operation in Snow and Rain
Vehicle operation in heavy snowfall or
extreme rain conditions may feed
excessive amounts of snow or water into
the air intake system. This could plug the
air filter with snow and may cause the
engine to lose power and possibly shut
down.
We recommend the following actions after
operating your vehicle up to
200 mi
(320 km) in snowfall or extreme rain:
• Snow: At the earliest opportunity, open
the hood and clear all the snow and ice
from the air filter housing inlet (do not
remove the foam filter) and reset the
air filter restriction gauge.
Note: Removal of the foam filter degrades
your vehicle performance during snow and
hot weather conditions.
• Extreme rain: The air filter dries after
about 15– 30 minutes at highway
speeds. At the earliest opportunity,
open the hood and reset the air filter
restriction gauge.
Refer to Air filter and restriction gauge in
the Maintenance chapter for more
information. See
Changing the Engine
Air Filter (page 363).
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Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where ultra
low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra low sulfur
diesel fuel market that are subsequently
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted (at the
customer
’s expense using Ford authorized
dealer service parts) in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
Biodiesel WARNING
Do not mix diesel with gasoline,
gasohol or alcohol. This could cause
an explosion.
Note:
Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel fuels greater than
20% or any diesel fuel not intended for
highway use. Red dye is used to identify
fuels intended for agricultural and
non-highway use. Damage to the fuel
injection system, engine and exhaust
catalyst can occur if an improper fuel is
used.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards •
Follow the recommended service
maintenance intervals. See
Scheduled Maintenance (page 581).
• Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing
• Do NOT use raw oils, fats or waste
cooking greases
Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
SAE 5W-40 or SAE 15W-40 oil is
recommended for fuels with greater than
5% biodiesel (B5). Refer to the Special
operating conditions section under the
Schedule Maintenance chapter for more
information about oil change intervals and
other maintenance when operating on
biodiesel.
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
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EMISSION LAW
WARNING
Do not remove or alter the original
equipment floor covering or
insulation between it and the metal
floor of the vehicle. The floor covering and
insulation protect occupants of the vehicle
from the engine and exhaust system heat
and noise. On vehicles with no original
equipment floor covering insulation, do not
carry passengers in a manner that permits
prolonged skin contact with the metal
floor. Failure to follow these instructions
may result in fire or personal injury. U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws.
Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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•
Incorrect fuel for climatic conditions.
• Incorrect engine oil viscosity for
climactic conditions.
Note: Some vehicles have a lifetime fuel
filter that is integrated with the fuel tank.
Regular maintenance or replacement is not
needed.
Note: If these checks do not help you
correct the concern, have your vehicle
checked as soon as possible.
Noise Emissions Warranty,
Prohibited Tampering Acts and
Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on trucks over 10,000 lb
(4,536 kg) Gross Vehicle Weight Rating
(GVWR). The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg)
GVWR.
CATALYTIC CONVERTER WARNINGS
Do not park, idle or drive your vehicle
on dry grass or other dry ground
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire. The normal operating temperature
of the exhaust system is very high.
Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the catalytic converter.
The catalytic converter heats up to a very
high temperature after only a short period
of engine operation and stays hot after the
engine is switched off. WARNINGS
Exhaust leaks may result in entry of
harmful and potentially lethal fumes
into the passenger compartment. If
you smell exhaust fumes inside your
vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes. Your vehicle has various emission control
components and a catalytic converter that
enables it to comply with applicable
exhaust emission standards.
To make sure that the catalytic converter
and other emission control components
continue to work properly:
•
Do not crank the engine for more than
10 seconds at a time.
• Do not run the engine with a spark plug
lead disconnected.
• Do not push-start or tow-start your
vehicle. Use booster cables. See Jump
Starting the Vehicle (page 305).
• Use only the specified fuel listed.
• Do not switch the ignition off when your
vehicle is moving.
• Avoid running out of fuel.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
Note: Resulting component damage may
not be covered by the vehicle Warranty.
The scheduled maintenance items listed
in scheduled maintenance information are
essential to the life and performance of
your vehicle and to its emissions system.
If you use anything other than Ford,
Motorcraft or Ford-authorized parts for
maintenance replacements or for service
of components affecting emission control,
such non-Ford parts should be equivalent
to genuine Ford Motor Company parts in
performance and durability.
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Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 190).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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If your journeys meet one of the following
conditions:
•
You drive only short distances.
• You frequently switch the ignition on
and off.
• Your journeys contain a high level of
acceleration and deceleration.
You must carry out occasional trips with
the following conditions to assist the
regeneration process:
• Drive your vehicle in more favorable
conditions, which you will find at higher
vehicle speeds in normal driving, on a
main road or freeway for a minimum
of 20 minutes. This drive may include
short stops that will not affect the
regeneration process.
• Avoid prolonged idling and always
observe speed limits and road
conditions.
• Do not switch the ignition off.
• Select a suitable gear to ideally
maintain engine speed between 1500
and 3000 RPM.
Oxidation Catalytic Converter and
Diesel Particulate Filter System (If
Equipped) WARNING
The normal operating temperature
of the exhaust system is very high.
Never work around or attempt to
repair any part of the exhaust system until
it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel particulate
filter. The diesel oxidation catalytic
converter and the diesel particulate filter
heat up to very high temperatures after
only a short period of engine operation and
remain hot after you switch the engine off. Your vehicle has a diesel particulate filter.
The diesel particulate filter is an inline filter
in the exhaust system that reduces carbon
emissions by trapping exhaust particles
before they reach the tailpipe. The diesel
particulate filter looks similar to a
traditional exhaust catalyst and is part of
the exhaust system under your vehicle. The
filter couples to a diesel oxidation catalyst
that reduces the amount of harmful
exhaust emitted from the tailpipe. As soot
gathers in the system, it begins to restrict
the filter. The system must periodically
clean the soot that gathers inside the filter.
This is carried out in two ways, passive
regeneration and active regeneration. Both
methods occur automatically and require
no actions from the driver. During either
one of these regeneration methods, you
may notice a change in exhaust tone. At
certain times, the information display
shows various messages related to the
diesel particulate filter. See
Information
Messages (page 129).
Diesel Particulate Filter Maintenance
You must properly maintain your vehicle's
diesel particulate filter in order for it to
function properly.
Do not disregard maintenance messages
that appear in the information display.
Failure to follow the instructions of an
information message may degrade vehicle
performance and could lead to engine
damage that may not be covered by the
vehicle Warranty.
Failure to perform active or operator
commanded regeneration when instructed
could result in a clogged diesel particulate
filter. If the diesel particulate filter fills
beyond the regeneration threshold, your
vehicle disables the ability for active and
operator commanded regeneration. This
could result in irreversible damage to the
diesel particulate filter requiring
replacement that may not be covered by
the vehicle Warranty.
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