steering FORD F-350 2020 Owners Manual

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 521).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
535
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- SYNC™ 3
(If Equipped)

Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir and window washer.
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
556
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

Gasoline Engine
Normal Maintenance Intervals
10,000 mi (16,000 km) / 450 Engine Hours or 12 Months - Whichever Comes First
Change the engine oil and filter. 1
Rotate the tires, inspect tire wear and measure the tread depth. 2
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
Perform multi-point inspection - recommended.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and the parking brake.
Inspect the engine coolant concentration, freeze-point protection, level and the hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. If applicable, lubricate the grease fittings. Four-wheel
drive vehicles.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. If applicable, lubricate the grease fittings.
1 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
2 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every three years
1 Perform this maintenance item every three years. Do not exceed the designated time
for the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer.
558
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the front axle and U-joints. Lubricate any grease fittings. Four-wheel drive
vehicles.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints. Lubricate any grease fittings.
1 Do not exceed one year/10,000 mi (16,000 km) or 350 engine hours between service
intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
3 Reset the engine air filter information monitor after you replace the air filter.
4 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Brake Fluid Maintenance
1
Change the brake fluid. 2
Every three years
1 Perform this maintenance item every three years. Do not exceed the designated time
for the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance items
1
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine air filter. 2
Every
30,000 mi
(48,000 km) Replace the engine-mounted and frame-mounted fuel filters.
Inspect the engine and secondary cooling system coolant
concentration freeze-point protection, additive corrosion
inhibitor strength, coolant level, and hoses. Add coolant
additive if necessary.
Replace the engine air inlet foam filter.
Every
50,000 mi
(80,467 km)
Replace the front wheel bearing grease and grease seal if
using non-sealed bearings. Two-wheel drive vehicles.
Every
60,000 mi
(96,000 km)
Inspect the accessory drive belt or belts. 3
At
90,000 mi
(144,000 km)
561
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

Towing a Trailer or Using a Car-top Carrier
Inspect and lubricate the U-joints grease fittings - if
applicable.
Inspect frequently, service
as required
See the axle maintenance items under Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.1
Change the engine oil and filter.
Every
5,000 mi (8,000 km)
or six months. Inspect and lubricate the U-joints grease fittings. - if
applicable.
Replace the front wheel bearing grease and grease seals
if you use non-sealed bearings.
Every
30,000 mi
(48,000 km)
Change the transfer case fluid, four-wheel drive vehicles.
Every
60,000 mi
(96,000 km) Replace the spark plugs.
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
- Such as Delivery, Taxi, Patrol Car or Livery
Replace the engine air filter.
Inspect frequently, service
as required
Replace the cabin air filter.
Inspect the brake system.
Every
5,000 mi (8,000 km)
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Lubricate the control arm and steering ball joints grease
fittings - if applicable.
Rotate the tires, inspect tires for wear and measure the
tread depth.1
Inspect and lubricate the U-joints grease fittings - if
applicable.
Every
5,000 mi (8,000 km)
or six months
563
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
- Such as Delivery, Taxi, Patrol Car or Livery
Change the engine oil and filter.
Every 5,000 mi (8,000 km)
or six months or 200 engine
hours.
Replace the front wheel bearing grease and grease seals
if you use non-sealed bearings.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
60,000 mi
(96,000 km)
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Operating in Dusty or Sandy Conditions - Such as Unpaved or Dusty Roads
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.1
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months Inspect and lubricate U-joints if equipped with grease
fittings.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear. Off-road operation
Inspect the steering linkage, ball joints and the U-joints,
Lubricate grease fittings - if applicable.
Inspect frequently, service
as required
Replace the engine air filter.
Change the engine oil and filter.
Every
5,000 mi (8,000 km)
or six months Replace the cabin air filter.
564
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

Sustained High-speed Driving at Gross Vehicle Weight Rating - Maximum Loaded Weight
for Vehicle Operation
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every 15,000 mi
(24,000 km), six months or
600 engine hours
Replace the wheel bearing grease and grease seals if you
use non-sealed bearings. Two-wheel drive vehicles.
Every
30,000 mi
(48,000 km)
Flush and refill the coolant. Do not add coolant additive.
Every
60,000 mi
(96,000 km) or 2400
engine hours
Note: After the initial coolant flush and fill at
60,000 mi (96,000 km) or 2400 engine
hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter. Operating in Sustained Ambient Temperatures Below -9°F (-23°C) or Above 100°F (38°C)
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km), six months or
600 engine hours
Replace the wheel bearing grease and grease seals if using
non-sealed bearings. (Two-wheel drive vehicles)
Every
30,000 mi
(48,000 km) Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Rotate the tires, inspect the tires for wear and measure
tread depth.1
Every
7,500 mi (12,000 km)
Inspect the brake system pads and rotors.
Inspect the air filter restriction gauge. Replace the air filter
if necessary.2
Inspect the steering, suspension ball joints and the tie rods.
Lubricate any grease fittings.
567
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Change the engine oil and filter. 3
Every 7,500 mi (12,000 km),
six months or 300 engine
hours
Inspect and lubricate the U-joints.
Replace the engine-mounted and frame-mounted fuel
filters.
Every 15,000 mi
(24,000 km), 6 months or
600 engine hours
Replace the air inlet foam filter.
Every
30,000 mi
(48,000 km) Replace the wheel bearing grease and grease seals if you
use non-sealed bearings. Two-wheel drive vehicles.
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotate
the rear wheels if you notice unusual wear.
2 Reset the engine air filter information monitor after you replace the air filter.
3 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. Off-road Operation
Inspect the functional holes in each leg of the twin exhaust
tips and the holes under the shield just inboard of the right
rear tire to make sure they are clean and clear of debris or
foreign materials. Refer to the Vehicle Care chapter of your
owner ’s manual for more information.
As required
Inspect the steering, suspension ball joints and the tie rods.
Lubricate any grease fittings.
Rotate the tires, inspect the tires for wear and measure
the tread depth.1
Every 7,000 mi (12,000 km),
six months or 300 engine
hours
Inspect the brake system pads and rotors.
Inspect the air filter restriction gauge. Replace the air filter
if necessary.2
Change the engine oil and filter. 3
Every 7,000 mi (12,000 km)
or 300 engine hours
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km), six months or
600 engine hours
Replace the air inlet foam filter.
Every
30,000 mi
(48,000 km)
568
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

3
360 Degree Camera...................................232
Advanced Camera Views................................ 232
Auxiliary Camera................................................ 234
Bed View Camera.............................................. 234
Camera Views..................................................... 232
Front Camera...................................................... 233
Keep Out Zone.................................................... 233
Side Camera........................................................ 234
4
4WD See: Four-Wheel Drive..................................... 207
A
A/C See: Climate Control......................................... 139
About This Manual
...........................................7
ABS See: Brakes............................................................ 217
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 219
Accessories....................................................546
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............237
Adjustable Pedals
..........................................83
Adjusting the Headlamps.........................370
Horizontal Aim Adjustment............................ 371
Vertical Aim Adjustment................................. 370
Adjusting the Pedals
.....................................83
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................79
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column
............................................................79
End of Travel Position........................................ 80
Memory Feature................................................... 80
Airbag Disposal
...............................................52
Air Conditioning See: Climate Control......................................... 139Air Filter
See: Changing the Engine Air Filter -
6.2L.................................................................... 346
See: Changing the Engine Air Filter - 6.7L Diesel................................................................. 347
See: Changing the Engine Air Filter - 7.3L..................................................................... 349
Alarm See: Anti-Theft Alarm......................................... 75
Ambient Lighting...........................................90 Adjusting the Brightness................................... 90
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 90
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Using the System.................................................. 75
Appendices.....................................................581
Apps
.................................................................528
SiriusXM Traffic and Travel Link.................. 530
Using Apps on an Android Device...............529
Using Apps on an iOS Device........................ 529
Using Mobile Navigation on an Android Device................................................................ 529
At a Glance........................................................18
Audible Warnings and Indicators...........108 Headlamps On Warning Chime.................... 108
Key in Ignition Warning Chime...................... 108
Keyless Warning Alert...................................... 108
Parking Brake On Warning Chime...............108
Audio Control
..................................................80
You can operate the following functions
with the control:.............................................. 80
Audio System
................................................474
General Information.......................................... 474
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3..............474
Adjusting the Volume....................................... 475
Changing Radio Stations................................ 475
Selecting the Audio Modes............................ 475
Setting a Memory Preset................................ 475
Switching the Audio Unit On and Off.........475
Using Seek, Fast Forward and Reverse.............................................................. 475
Audio Unit - Vehicles With: SYNC.........476 Accessing the Apps Menu.............................. 476
Accessing the Clock Settings........................ 476
Accessing the Media Source Menu.............476
613
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Index

Alternative Engine Oil for Extremely Cold
Climates.......................................................... 440
Automatic Transmission-Six Speed..........438
Automatic Transmission-Ten Speed.........438
Engine Coolant................................................... 439
Engine Oil............................................................. 439
Front Axle............................................................. 444
Fuel Tank............................................................... 441
Grease..................................................................... 441
Hydraulic Brake System.................................. 442
Locks...................................................................... 443
Power Steering System................................... 442
Rear Axle - 10.5.................................................. 444
Rear Axle - 11.8 ................................................... 445
Transfer Case...................................................... 443
Washer Reservoir............................................... 445
Capacities and Specifications - 6.7L Diesel............................................................446
Air Conditioning System................................. 446
Alternative Engine Oil for Biodiesel Fuel Blends (B20 Max)........................................ 450
Alternative Engine Oil for Extremely Cold Climates ........................................................... 450
Alternative Engine Oil for Severe Duty Service............................................................... 451
Automatic Transmission................................. 447
Diesel Exhaust Fluid (DEF) Tank.................452
Engine Coolant................................................... 448
Engine Oil............................................................. 448
Front Axle............................................................. 455
Fuel Tank................................................................ 451
Grease.................................................................... 452
Hydraulic Brake System.................................. 453
Locks...................................................................... 454
Power Steering System................................... 453
Rear Axle - 10.5................................................... 455
Rear Axle - 10.8.................................................. 456
Rear Axle - 11.8 ................................................... 456
Transfer Case...................................................... 454
Washer Reservoir............................................... 457
Capacities and Specifications - 7.3L..................................................................457
Air Conditioning System................................. 458
Alternative Engine Oil for Extremely Cold Climates.......................................................... 460
Automatic Transmission................................ 458
Engine Coolant................................................... 459
Engine Oil............................................................. 459Front Axle.............................................................
464
Fuel Tank............................................................... 461
Grease..................................................................... 461
Hydraulic Brake System.................................. 462
Locks...................................................................... 463
Power Steering System................................... 462
Rear Axle - 10.5.................................................. 464
Rear Axle - 10.8.................................................. 465
Rear Axle - 11.8 (With HD Tow Option)............................................................. 465
Rear Axle - 11.8 (Without HD Tow Option)............................................................ 466
Transfer Case...................................................... 463
Washer Reservoir............................................... 467
Capacities and Specifications................429
Cargo Lamps...................................................90
Car Wash See: Cleaning the Exterior............................... 381
Catalytic Converter......................................189 On-Board Diagnostics (OBD-II)................... 190
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 191
Center Console..............................................165
Changing a Bulb...........................................372 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs......................................... 374
Fog Lamp Bulbs.................................................. 373
Front Park and Direction Indicator Lamp Bulbs.................................................................. 372
Headlamp Bulbs................................................. 372
LED Lamps........................................................... 375
License Plate Lamp Bulb................................ 375
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs.................................................................. 373
Changing a Fuse...........................................335 Fuses...................................................................... 335
Changing a Road Wheel.............................417 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 417
Jacking the Vehicle............................................ 422
Location of the Spare Tire and Tools..........418
Stowing the Flat Tire or Spare Tire..............427
Tire Change Procedure..................................... 418
Changing the 12V Battery.........................368 Battery Management System...................... 369
Changing the Engine Air Filter - 6.2L................................................................346
615
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Index