FORD F-350 2020 Owners Manual

In addition to providing an excellent
on-road driving experience, your vehicle
excels at all types of off-road driving. Your
vehicle has been designed and equipped
to allow you to explore those places where
the road doesn
’t take you, whether it’ s a
forest trail or the open desert. Before going
off-roading, consult with your local
governmental agencies to determine
designated off-road trails and recreation
areas. Also, be sure to understand any
off-road vehicle registration requirements
for the area in which you plan on driving.
Tread Lightly® is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nation ’s wilderness areas. Ford joins
the U.S. Forest Service and Bureau of Land
Management in encouraging you to help
preserve our national forest and other
public and private lands by treading lightly.
Before taking your vehicle off-roading, a
basic vehicle inspection should be
conducted to make sure that the vehicle
is in peak operating condition.
It is always recommended that at least
two vehicles are used while off-roading.
The buddy system helps make sure that
help is close at hand should a vehicle
become stuck or damaged. It is also wise
to take supplies such as a first aid kit,
drinking water, tow strap, cell or satellite
phone with you any time an off-road
excursion is planned.
Remove the front license plate before
off-roading to achieve optimal
performance. Basic Off-road Driving Techniques
•
Grip the steering wheel with thumbs
on the outside of the rim. This reduces
the risk of injury due to abrupt steering
wheel motions that occur when
negotiating rough terrain. Do not grip
the steering wheel with thumbs inside
the rim.
• Throttle, brake and steering inputs
should be made in a smooth and
controlled manner. Sudden inputs to
the controls can cause loss of traction
or upset the vehicle, especially while
on sloped terrain or while crossing
obstacles such as rocks or logs.
• Look ahead on your route noting
upcoming obstacles, changes to
surface texture, color changes and any
other factors which may indicate a
change in available traction. Adjusting
the vehicle speed and route
accordingly. During pre-run, mark
obstacles with GPS markers to make
sure appropriate speeds are used to
avoid potential vehicle damage.
• When driving off-road, if the front or
rear suspension is bottoming-out
and/or excessive contact with the
skid-plates is encountered, reduce
vehicle speed to avoid potential
damage to the vehicle.
• When running with other vehicles, it is
recommended that some form of radio
communication is used so the lead
vehicle can notify others of obstacles
that could cause damage.
• Always keep available ground
clearance in mind and pick a route that
minimizes the risk of catching the
underside of the vehicle on an obstacle.
308
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Driving Hints

•
When negotiating low speed obstacles,
applying light brake pressure in
conjunction with the throttle will help
prevent the vehicle from lurching and
will allow you to negotiate the obstacle
in a more controlled manner. Using 4L
also assists with this.
• Use and equip supplemental safety
equipment.
• Please consult your local off-road
group for other helpful tips.
• Off-roading requires a high degree of
concentration. Even if your local law
does not prohibit alcohol use while
driving off-road, Ford strongly
recommends against drinking alcohol
if you plan to off-road.
Crossing Obstacles
• Review the path ahead before
attempting to cross any obstacles. It is
best if the obstacles are reviewed from
outside the vehicle so that there is a
good understanding of the terrains
condition both in front of and behind
the obstacles.
• Approach obstacles slowly and slowly
creep the vehicle over.
• If a large obstacle such as a rock
cannot be avoided, choose a path that
places the rock directly under the tire
rather than the undercarriage of the
vehicle. This helps prevent damage to
the vehicle.
• Ditches and washouts should be
crossed at a 45 degree angle, allowing
each wheel to independently cross the
obstacle. Hill Climbing WARNING: Extreme care should
be used when steering the vehicle in
reverse down a slope so as not to cause
the vehicle to swerve out of control.
• Always attempt to climb a steep hill
along the fall line of the slope and not
diagonally.
• If the vehicle is unable to make it up
the hill, DO NOT attempt to turn back
down the slope. Place the vehicle in
low range and slowly back down in
reverse.
• When descending a steep slope, select
low gear and engage trail control. Use
the throttle and brake pedals to control
your descent speed as described earlier
in this section using trail control. Note
that trail control is functional in reverse
and should be used in this situation.
After Off-Road Driving
It is important to complete a full vehicle
inspection after off-road driving. Some
items to check include:
• Make sure that tires are inflated to
proper tire pressure as indicated on the
tire placard.
• Check the wheels and undercarriage
for built up mud or debris which can
cause vehicle vibration.
• Make sure that the grille and radiator
are clear of any obstructions that may
affect cooling.
• Make sure that the brakes are in proper
working order and free of any mud,
stones and debris, which can become
trapped around the brake rotor,
backing plate and caliper.
• Check that the air filter is clean and dry.
• Inspect for torn or punctured boots on
ball joints, half shafts, steering gears.
309
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Driving Hints

•
Inspect exhaust system for damage or
looseness.
• Inspect undercarriage fasteners. If any
are loose or damaged, tighten or
replace ensuring that the proper torque
specification is used.
• Inspect the tires for any cuts in the
tread or sidewall area. Also inspect the
sidewall for any bulge indicating
damage to the tire.
• Inspect the wheels for dents, cracks,
or other damage.
• Refit the front license plate if removed
previously.
BREAKING-IN
You need to break in new tires for
approximately 300 mi (480 km). During
this time, your vehicle may exhibit some
unusual driving characteristics.
Avoid driving too fast during the first
1,000 mi (1,600 km)
. Vary your speed
frequently and change up through the
gears early. Do not labor the engine.
Drive your new vehicle at least
1,000 mi
(1,600 km) before towing a trailer. Make
sure you use the specified engine oil. See
Capacities and Specifications
(page
437).
Do not add friction modifier compounds
or special break-in oils during the first few
thousand miles (kilometers) of operation.
These additives may prevent piston ring
seating.
DRIVING THROUGH WATER WARNING:
Do not drive through
flowing or deep water as you may lose
control of your vehicle. Note:
Engine damage can occur if water
enters the air filter.
For Vehicles without Tremor Off-
Road Package
Note: Driving through standing water can
cause vehicle damage.
Note: Drive through water in an emergency
only and not as part of normal driving.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the wheel
hubs. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
310
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Driving HintsE176913

For Vehicles with Tremor Off-Road
Package
Your vehicle equipped with Tremor
Off-Road package is capable of traveling
through water at a maximum depth of
33 in (837 mm). When driving through
standing water do not exceed crawl speed
of
4 mph (7 km/h).
• Always determine the depth before
attempting a water crossing.
• Proceed slowly and avoid splashing
water any more than is necessary. As
the water depth increases, vehicle
speed must be reduced to avoid
potential vehicle damage.
• Be aware that obstacles and debris
may be beneath the water ’s surface.
• Keep the doors fully closed during the
water crossing.
• Upon completion of the water crossing,
slowly drive a short distance and check
the brakes for full effectiveness.
SNOW PLOWING
Ford recommends that the Super Duty
F-Series used for snow removal include
the snowplow package option.
Installing the Snowplow
Weight limits and guidelines for selecting
and installing the snowplow are in the Ford
Truck Body Builders Layout Book,
snowplow section, found at
www.fleet.ford.com/truckbbas. A typical
installation affects the following: •
Certification to government safety laws
such as occupant protection and airbag
deployment, braking, and lighting. Look
for an Alterer ’s Label on the vehicle
from the snowplow installer certifying
that the installation meets all
applicable Federal Motor Vehicle
Safety Standards (FMVSS).
• The Total Accessory Reserve Capacity
(TARC) is on the lower right side of the
vehicle ’s Safety Compliance
Certification Label. This applies to
Ford-completed vehicles of
10,000 lb
(4,536 kg) GVWR or less. This is the
weight of permanently-attached
auxiliary equipment, such as snowplow
frame-mounting hardware, that can
be added to the vehicle and satisfy
Ford compliance certification to
FMVSS. Exceeding this weight may
require the auxiliary equipment installer
additional safety certification
responsibility. The Front Accessory
Reserve Capacity (FARC) is for
customer convenience.
• Rear ballast weight behind the rear
axle may be required to prevent
exceeding the FGAWR, and provide
front-to-rear weight balance for proper
braking and steering.
• Front wheel toe may require
re-adjustment to prevent premature
uneven tire wear. Specifications are in
the Ford Workshop Manual.
• Headlight aim may require
re-adjustment.
311
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Driving Hints

•
The tire air pressures recommended
for general driving are on the vehicle ’s
Safety Certification Label. The
maximum cold inflation pressure for
the tire and associated load rating is
on the tire sidewall. Tire air pressure
may require re-adjustment within these
pressure limits to accommodate the
additional weight of the snowplow
installation.
• Federal and some local regulations
require additional exterior lamps for
snowplow-equipped vehicles. Consult
your authorized dealer for additional
information.
Operating the Vehicle with the
Snowplow Attached
Note: Do not use your vehicle for snow
removal until you have driven at least
500 mi (800 km).
Ford recommends vehicle speed does not
exceed
45 mph (72 km/h) when
snowplowing.
If transporting a snowplow in summertime,
cooling system airflow may be blocked by
the snowplow. Change the snowplow
height or position to improve airflow to the
radiator or limit your vehicle speed to a
maximum of
45 mph (72 km/h).
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature:
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals. Snowplowing with your Airbag
Equipped Vehicle WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Note: Please refer to the Body Builders
Layout Book for instructions about the
appropriate installation of additional
equipment.
Your vehicle is equipped with a driver and
passenger airbag supplemental restraint
system. The supplemental restraint system
will activate in certain frontal and offset
frontal collisions when the vehicle sustains
sufficient frontal deceleration.
Careless or high speed driving while
plowing snow that results in sufficient
vehicle decelerations can deploy the
airbags. Such driving also increases the risk
of accidents.
312
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Driving Hints

Never remove or defeat the tripping
mechanisms designed into the snow
removal equipment by its manufacturer.
Doing so may cause damage to the vehicle
and the snow removal equipment as well
as possible airbag deployment.
Engine temperature while plowing
When driving with a plow, your engine may
run at a higher temperature than normal
because the attached snowplow blade will
restrict airflow to the radiator.
•
If you are driving more than 15 mi
(24 km) at temperatures above
freezing, angle the plow blade either
full left or full right to provide
maximum airflow to the radiator.
• If you are driving less than
15 mi
(24 km) at speeds up to 45 mph
(72 km/h) in cold weather, you will not
need to worry about blade position to
provide maximum airflow.
Transmission operation while
plowing WARNING:
Do not spin the wheels
at over 34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
• Shift transfer case to
4L (4WD Low)
when plowing in small areas at speeds
below
5 mph (8 km/h).
• Shift transfer case to
4H (4WD High)
when plowing larger areas or light snow
at higher speeds. Do not exceed 15 mph
(24 km/h)
.
• Do not shift the transmission from a
forward gear to
R (Reverse) until the
engine is at idle and the wheels have
stopped. FLOOR MATS WARNING:
Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control.
313
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Driving Hints

To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
314
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Driving HintsE142666

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
315
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Roadside Emergencies

Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FIRE EXTINGUISHER (IF EQUIPPED)
Every month you should visually inspect it
and verify that the indicator and the
canister show no damage, the trigger is in
good operating condition, and there is no
obstruction to removing the extinguisher.
Maintenance of the fire extinguisher is the
responsibility of the owner. The operating
instructions are on the fire extinguisher.
When replacing, make sure the new fire
extinguisher is of type dry powder ABC.
Note:
Before use, remove the transparent
plastic packaging to prevent obstruction.
Note: Make sure you regularly check the
expiration date on the fire extinguisher.
WARNING TRIANGLE (IF EQUIPPED)
You can stow the warning triangle in the
rear load floor storage compartment.
FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
316
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Roadside Emergencies

The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4.
Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
4. You can attempt to start the vehicle by pressing the brake pedal and
START/STOP
, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNING:
Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables.
317
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Roadside Emergencies