power steering FORD F-350 2020 Owner's Guide

1. Park your vehicle on a level surface.
2. Look at the brake fluid reservoir to see
where the brake fluid level is relative
to the MIN and the MAX marks on the
reservoir.
Note: If the brake fluid level is between the
MIN
and the MAX marks on the reservoir, it
is acceptable.
Note: If the brake fluid level is below the
MIN
mark or above the MAX mark, have
your vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our
specifications. See
Capacities and
Specifications (page 429).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake
fluid. Change the brake fluid at the
specified intervals to prevent degraded
braking performance. For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
Check the power steering fluid. See
Scheduled Maintenance
(page 553). If
adding fluid is necessary, use only
MERCON LV ATF
Check the fluid level when it is at ambient
temperature.
1. Check the fluid level in the reservoir. It should be between the MIN and MAX
range. Do not add fluid if the level is
within this range.
2. If the fluid level is low, add fluid to bring
the fluid level up to between the MIN
and MAX range.
3. Switch the engine on.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Switch the engine off.
6. Recheck the fluid level in the reservoir. Do not add fluid if the level is between
the MIN and MAX range.
7. If the fluid is low, add fluid in small amounts, continuously checking the
level until it is between the MIN and
MAX range. For proper fluid type, See
Capacities and Specifications (page
429
). Be sure to put the cap back on the
reservoir.
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4. Press the brake pedal and start your
vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. Reset the
power windows bounce-back feature.
See Windows and Mirrors (page 94).
Reset the radio station presets. See
Audio System (page 474).
6. Allow the engine to idle for at least one
minute.
7. Drive the vehicle at least 10 mi (16 km)
to completely relearn the idle trim and
fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you may experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
negative battery cable to maintain battery
charge for quick starting.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery. Systems included are:
•
Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
Note: Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.
Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
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Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to
reduce the risk of an accident or serious
injury.
Four-wheel drive system (If Equipped)
WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
A vehicle equipped with four-wheel drive,
when selected, has the ability to use all
four wheels to power itself. This increases
traction which may enable you to safely
drive over terrain and road conditions that
a conventional two-wheel drive vehicle
cannot.
Power is supplied to all four wheels
through a transfer case or power transfer
unit. Four-wheel drive vehicles allow you
to select different modes as necessary. For
information on transfer case operation and
shifting procedures, See
Four-Wheel
Drive (page 207). For information on
transfer case maintenance, See
Maintenance (page 337). You should
become thoroughly familiar with this
information before you operate your
vehicle.
On some four-wheel drive vehicles, the
initial shift from two-wheel to four-wheel
drive when the vehicle is moving can cause
a momentary clunk and ratcheting sound.
These sounds are normal and are not
cause for concern. In four-wheel drive vehicles, the size of the
spare tire relative to the remaining tires can
have an effect on the 4x4 system. If there
is a significant difference between the size
of a spare and the remaining tires,
four-wheel drive functionality may be
limited.
See Using Four-Wheel Drive
(page 207).
How your vehicle differs from
other vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few
noticeable ways. Your vehicle may be:
• Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up
or damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up
or damaging underbody components.
All other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, Sport utility vehicles and
trucks often have a higher center of gravity
and a greater difference in center of gravity
between the loaded and unloaded
condition. These differences that make
your vehicle so versatile also make it
handle differently than an ordinary
passenger car.
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non-recommended tires and wheels can
cause steering, suspension, axle, transfer
case or power transfer unit failure.
Follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (on the
door hinge pillar, door latch post or the
door edge that meets the door latch
post, next to the driver seat), or Tire
Label on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
WARNING: Do not use snow chains
on snow-free roads.
Note: Do not use snow chains on vehicles
with LT275/65R20 or LT 285/75R18 sized
tires.
The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
However, in some climates, you may need
to use snow tires and cables. If you need
to use cables, we recommend that you use
steel wheels of the same size and
specification, as cables may chip
aluminum wheels.
Note: The suspension insulation and
bumpers will help prevent vehicle damage.
Do not remove these components from your
vehicle when using snow tires and chains.
Follow these guidelines when using snow
tires and chains:
• If possible, avoid fully loading your
vehicle.
• Use only SAE Class S chains.
• Install chains securely, verifying that
the chains do not touch any wiring,
brake lines or fuel lines.
• Only install snow chains on the rear
axle. •
For Dual Rear Wheel (DRW) vehicles,
only install snow chains on the outer
wheel of each pair.
• Drive cautiously. If you hear the chains
rub or bang against your vehicle, stop
and retighten the chains. If this does
not work, remove the chains to prevent
damage to your vehicle.
• Remove the tire chains when you no
longer need them. Do not use tire
chains on dry roads.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer.
TIRE PRESSURE MONITORING
SYSTEM
Vehicle Tire Pressure Monitoring
System WARNING:
The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to
correctly maintain tire pressures could
increase the risk of tire failure, loss of
control, vehicle rollover and personal
injury. Check each tire, including the
spare, if provided, monthly when
cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the vehicle placard or tire
inflation pressure label. If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
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Materials
Specification
Name
WSS-M1C267-A1
Motorcraft® High Temperature 4x4 Front Axle and
Wheel Bearing Grease(U.S.)
Motorcraft® High Temperature 4x4 Front Axle and
Wheel Bearing Grease / Graisse haute température
pour roulements de roue et ponts avant 4x4 Motor-
craft®(Canada)
XG-11(U.S. & Canada)
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray(U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft®(Canada)
XL-5-A(U.S. & Canada)
ESA-M1C75-B
Motorcraft® Premium Long-Life Grease(U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motor-
craft®(Canada)
XG-1-E1(U.S. & Canada)
Hydraulic Brake System
Materials Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)
Note: We recommend using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid could cause reduced brake
performance and not meet our performance
standards. Keep brake fluid clean and dry.
Contamination with dirt, water, petroleum
products or other materials could result in
brake system damage and possible failure. Power Steering System
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Materials
Specification
Name
WSS-M1C267-A1
Motorcraft® High Temperature 4x4 Front Axle and
Wheel Bearing Grease(U.S.)
Motorcraft® High Temperature 4x4 Front Axle and
Wheel Bearing Grease / Graisse haute température
pour roulements de roue et ponts avant 4x4 Motor-
craft®(Canada)
XG-11(U.S. & Canada)
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray(U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft®(Canada)
XL-5-A(U.S. & Canada)
ESA-M1C75-B
Motorcraft® Premium Long-Life Grease(U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motor-
craft®(Canada)
XG-1-E1(U.S. & Canada)
Hydraulic Brake System
Materials Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)
Note: We recommend using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid could cause reduced brake
performance and not meet our performance
standards. Keep brake fluid clean and dry.
Contamination with dirt, water, petroleum
products or other materials could result in
brake system damage and failure. Power Steering System
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Materials
Specification
Name
WSS-M1C267-A1
Motorcraft® High Temperature 4x4 Front Axle and
Wheel Bearing Grease(U.S.)
Motorcraft® High Temperature 4x4 Front Axle and
Wheel Bearing Grease / Graisse haute température
pour roulements de roue et ponts avant 4x4 Motor-
craft®(Canada)
XG-11(U.S. & Canada)
ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray(U.S.)
Motorcraft® Multi-Purpose Grease Spray / Graisse
tout usage en aérosol Motorcraft®(Canada)
XL-5-A(U.S. & Canada)
ESA-M1C75-B
Motorcraft® Premium Long-Life Grease(U.S.)
Motorcraft® Premium Long-Life Grease / Graisse
longue durée de qualité première Motor-
craft®(Canada)
XG-1-E1(U.S. & Canada)
Hydraulic Brake System
Materials Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)
Note: We recommend using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid could cause reduced brake
performance and not meet our performance
standards. Keep brake fluid clean and dry.
Contamination with dirt, water, petroleum
products or other materials could result in
brake system damage and possible failure. Power Steering System
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
See Supplementary Restraints System
(page 43). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 315).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select: Action and Description
Menu
Item
Select the desired option, on
or off.
911 Assist
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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(If Equipped)

3
360 Degree Camera...................................232
Advanced Camera Views................................ 232
Auxiliary Camera................................................ 234
Bed View Camera.............................................. 234
Camera Views..................................................... 232
Front Camera...................................................... 233
Keep Out Zone.................................................... 233
Side Camera........................................................ 234
4
4WD See: Four-Wheel Drive..................................... 207
A
A/C See: Climate Control......................................... 139
About This Manual
...........................................7
ABS See: Brakes............................................................ 217
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 219
Accessories....................................................546
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............237
Adjustable Pedals
..........................................83
Adjusting the Headlamps.........................370
Horizontal Aim Adjustment............................ 371
Vertical Aim Adjustment................................. 370
Adjusting the Pedals
.....................................83
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................79
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column
............................................................79
End of Travel Position........................................ 80
Memory Feature................................................... 80
Airbag Disposal
...............................................52
Air Conditioning See: Climate Control......................................... 139Air Filter
See: Changing the Engine Air Filter -
6.2L.................................................................... 346
See: Changing the Engine Air Filter - 6.7L Diesel................................................................. 347
See: Changing the Engine Air Filter - 7.3L..................................................................... 349
Alarm See: Anti-Theft Alarm......................................... 75
Ambient Lighting...........................................90 Adjusting the Brightness................................... 90
Switching Ambient Lighting Off.................... 90
Switching Ambient Lighting On..................... 90
Anti-Theft Alarm............................................75 Arming the Alarm................................................. 76
Disarming the Alarm........................................... 76
Using the System.................................................. 75
Appendices.....................................................581
Apps
.................................................................528
SiriusXM Traffic and Travel Link.................. 530
Using Apps on an Android Device...............529
Using Apps on an iOS Device........................ 529
Using Mobile Navigation on an Android Device................................................................ 529
At a Glance........................................................18
Audible Warnings and Indicators...........108 Headlamps On Warning Chime.................... 108
Key in Ignition Warning Chime...................... 108
Keyless Warning Alert...................................... 108
Parking Brake On Warning Chime...............108
Audio Control
..................................................80
You can operate the following functions
with the control:.............................................. 80
Audio System
................................................474
General Information.......................................... 474
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3..............474
Adjusting the Volume....................................... 475
Changing Radio Stations................................ 475
Selecting the Audio Modes............................ 475
Setting a Memory Preset................................ 475
Switching the Audio Unit On and Off.........475
Using Seek, Fast Forward and Reverse.............................................................. 475
Audio Unit - Vehicles With: SYNC.........476 Accessing the Apps Menu.............................. 476
Accessing the Clock Settings........................ 476
Accessing the Media Source Menu.............476
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Alternative Engine Oil for Extremely Cold
Climates.......................................................... 440
Automatic Transmission-Six Speed..........438
Automatic Transmission-Ten Speed.........438
Engine Coolant................................................... 439
Engine Oil............................................................. 439
Front Axle............................................................. 444
Fuel Tank............................................................... 441
Grease..................................................................... 441
Hydraulic Brake System.................................. 442
Locks...................................................................... 443
Power Steering System................................... 442
Rear Axle - 10.5.................................................. 444
Rear Axle - 11.8 ................................................... 445
Transfer Case...................................................... 443
Washer Reservoir............................................... 445
Capacities and Specifications - 6.7L Diesel............................................................446
Air Conditioning System................................. 446
Alternative Engine Oil for Biodiesel Fuel Blends (B20 Max)........................................ 450
Alternative Engine Oil for Extremely Cold Climates ........................................................... 450
Alternative Engine Oil for Severe Duty Service............................................................... 451
Automatic Transmission................................. 447
Diesel Exhaust Fluid (DEF) Tank.................452
Engine Coolant................................................... 448
Engine Oil............................................................. 448
Front Axle............................................................. 455
Fuel Tank................................................................ 451
Grease.................................................................... 452
Hydraulic Brake System.................................. 453
Locks...................................................................... 454
Power Steering System................................... 453
Rear Axle - 10.5................................................... 455
Rear Axle - 10.8.................................................. 456
Rear Axle - 11.8 ................................................... 456
Transfer Case...................................................... 454
Washer Reservoir............................................... 457
Capacities and Specifications - 7.3L..................................................................457
Air Conditioning System................................. 458
Alternative Engine Oil for Extremely Cold Climates.......................................................... 460
Automatic Transmission................................ 458
Engine Coolant................................................... 459
Engine Oil............................................................. 459Front Axle.............................................................
464
Fuel Tank............................................................... 461
Grease..................................................................... 461
Hydraulic Brake System.................................. 462
Locks...................................................................... 463
Power Steering System................................... 462
Rear Axle - 10.5.................................................. 464
Rear Axle - 10.8.................................................. 465
Rear Axle - 11.8 (With HD Tow Option)............................................................. 465
Rear Axle - 11.8 (Without HD Tow Option)............................................................ 466
Transfer Case...................................................... 463
Washer Reservoir............................................... 467
Capacities and Specifications................429
Cargo Lamps...................................................90
Car Wash See: Cleaning the Exterior............................... 381
Catalytic Converter......................................189 On-Board Diagnostics (OBD-II)................... 190
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 191
Center Console..............................................165
Changing a Bulb...........................................372 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs......................................... 374
Fog Lamp Bulbs.................................................. 373
Front Park and Direction Indicator Lamp Bulbs.................................................................. 372
Headlamp Bulbs................................................. 372
LED Lamps........................................................... 375
License Plate Lamp Bulb................................ 375
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs.................................................................. 373
Changing a Fuse...........................................335 Fuses...................................................................... 335
Changing a Road Wheel.............................417 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 417
Jacking the Vehicle............................................ 422
Location of the Spare Tire and Tools..........418
Stowing the Flat Tire or Spare Tire..............427
Tire Change Procedure..................................... 418
Changing the 12V Battery.........................368 Battery Management System...................... 369
Changing the Engine Air Filter - 6.2L................................................................346
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