automatic transmission FORD F-350 2020 Service Manual

Materials
Specification
Name
WSS-M2C938-AMERCON® LV,
Motorcraft® MERCON® LV Automatic Transmission
Fluid(U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft®(Canada)
XT-10-QLVC(U.S.)
CXT-10-LV6(Canada)
Locks
Materials Specification
Name
-
Motorcraft® Penetrating and Lock Lubricant(U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft®(Canada)
XL-1(U.S.)
CXC-51-A(Canada)
Transfer Case
Capacities Quantity
Variant
1.9 qt (1.8 L)
All.
Materials Specification
Name
WSS-M2C938-AMERCON® LV,
Motorcraft® MERCON® LV Automatic Transmission
Fluid(U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft®(Canada)
XT-10-QLVC(U.S.)
CXT-10-LV6(Canada)
454
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Capacities and Specifications

•
Reduced engine performance.
• Reduced fuel economy.
• Reduced brake performance. Air Conditioning System WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities Refrigerant Oil
Refrigerant
Variant
3.7 fl oz (110 ml)
27 oz (0.765 kg)
All.
Materials Specification
Name
WSH-M17B19-A
Motorcraft® R-134a Refrigerant(U.S.)
R-134a Refrigerant / Frigorigène R-134a(Canada)
YN-19(U.S.)
CYN-19-R(Canada)
WSH-M1C231-B
Motorcraft® PAG Refrigerant Compressor Oil(U.S.)
Motorcraft® PAG Refrigerant Compressor Oil / Huile
PAG pour compresseur frigorifique Motor-
craft®(Canada)
YN-12-D(U.S. & Canada)
Automatic Transmission
Note: Only use MERCON® ULV
transmission fluid for automatic
transmissions that require MERCON® ULV
transmission fluid. The use of any other fluid
could cause transmission damage.
Capacities Quantity
Variant
18.2 qt (17.2 L)1
Ten-speed automatic transmission
(10R140).
1 Approximate dry fill capacity. Actual amount could vary during fluid changes.
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Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Capacities and Specifications

Materials
Specification
Name
WSS-M2C938-AMERCON® LV,
Motorcraft® MERCON® LV Automatic Transmission
Fluid(U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft®(Canada)
XT-10-QLVC(U.S.)
CXT-10-LV6(Canada)
Locks
Materials Specification
Name
-
Motorcraft® Penetrating and Lock Lubricant(U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft®(Canada)
XL-1(U.S.)
CXC-51-A(Canada)
Transfer Case
Capacities Quantity
Variant
1.9 qt (1.8 L)
All.
Materials Specification
Name
WSS-M2C938-AMERCON® LV,
Motorcraft® MERCON® LV Automatic Transmission
Fluid(U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft®(Canada)
XT-10-QLVC(U.S.)
CXT-10-LV6(Canada)
463
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Capacities and Specifications

USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
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Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- SYNC™
(If Equipped)E142599 E142599

Other Maintenance Items
Replace the cabin air filter.
Every 20,000 mi
(32,180 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the front wheel bearing grease and grease seal, if
you use non-sealed bearings.
Every
60,000 mi
(96,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,934 km)
Inspect the accessory drive belt or belts. 1
Every
100,000 mi
(160,934 km)
Change the automatic transmission fluid and filter on 6-speed
transmission. Consult dealer for requirements.
Every
150,000 mi
(240,000 km) Replace the accessory drive belt or belts if not replaced within
the last 100,000 mi (160,000 km).
Replace the front wheel bearings and seals if you use non-
sealed bearings.
Change the axle(s) fluid. See exceptions.
Change the transfer case fluid, if applicable.
Change the engine coolant. 2
At
200,000 mi
(320,000 km)
1 If not replaced, inspect the belt or belts every
15,000 mi (24,000 km).
2 Initial replacement at 10 years or 200,000 mi (320,000 km), then every 5 years or
100,000 mi (160,000 km).
Diesel Engine
Electronic Air Filter Maintenance
Minder
Diesel engines have an electronic air filter
maintenance minder that indicates the
status of the engine air filter. You can find
this information within the Vehicle
Maintenance menu, in the information
displays. One of three indications are
possible:
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Other Maintenance items
1
Change the automatic transmission fluid and filter. Consult
dealer for requirements.
Every 150,000 mi
(240,000 km) Replace the accessory drive belt or belts if not replaced
within the last 100,000 mi (160,000 km)
Replace the front wheel bearings and seals if using non-
sealed bearings. Two-wheel drive vehicles.
Change the axle(s) fluid. See exceptions.
Change the transfer case fluid, if equipped.
Change the engine and secondary cooling system coolant. 4
At
200,000 mi
(320,000 km)
1 You can perform these maintenance items within
3,000 mi (4,800 km) of the last oil
change. Do not exceed the designated distance for the interval.
2 Reset the engine air filter information monitor after you replace the air filter.
3 Perform follow-up inspections every 15,000 mi (24,000 km) after the initial inspection.
Replace the belt or belts at
150,000 mi (240,000 km).
4 Initial replacement at 10 years or 200,000 mi (320,000 km), then every 5 years or
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
Gasoline Engine
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
562
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Scheduled Maintenance

Accessing the Phone Features.....................
476
Accessing the Settings Menu........................ 476
Accessing the Sound Settings...................... 476
Adjusting the Volume....................................... 477
Changing Radio Stations................................. 477
Listening to the Radio....................................... 477
Playing or Pausing Media................................ 477
Switching Radio Text On and Off.................477
Switching Repeat Mode On and Off...........477
Switching Shuffle Mode On and Off...........477
Switching the Audio Unit On and Off.........477
Switching the Display On and Off................477
Using Seek, Fast Forward and Reverse............................................................. 478
Using the Display Control............................... 478
Using the Number Block................................. 478
Autolamps........................................................87 Windshield Wiper Activated
Headlamps........................................................ 87
Automatic Climate Control......................140 Directing the Airflow......................................... 140
Setting the Blower Motor Speed................... 141
Setting the Temperature.................................. 141
Switching Auto Mode On and Off.................141
Switching Dual Zone Mode On and Off........................................................................\
. 141
Switching Maximum Air Conditioning On and Off................................................................ 141
Switching Maximum Defrost On and Off........................................................................\
. 141
Switching Recirculated Air On and Off........................................................................\
142
Switching the Air Conditioning On and Off........................................................................\
. 141
Switching the Climate Control On and Off........................................................................\
. 141
Automatic High Beam Control..................92
Automatic High Beam Control Indicators........................................................92
Automatic Transmission
...........................201
Brake-Shift Interlock........................................ 204
For F350, F450, F550 and F600 Chassis Cab Vehicles................................................... 204
If Your Vehicle Gets Stuck in Mud or Snow................................................................. 205
Understanding the Shift Positions of Your Automatic Transmission............................. 201Understanding Your SelectShift
Automatic ™ Transmission....................... 202
Automatic Transmission Fluid Check............................................................365
Autowipers
.......................................................84
Auxiliary Power Points................................162 400 Watt AC Power Point............................... 162
DC Power Point................................................... 162
Locations............................................................... 163
Auxiliary Switches
.......................................547
Upfitter Interface Module............................... 550
B
Battery See: Changing the 12V Battery..................... 368
Bed Extender
....................................................72
Grocery mode........................................................ 74
Tailgate mode........................................................ 73
Bed Ramps....................................................269 Installing the Ramp Holder............................. 271
Stowing the Bed Ramp..................................... 271
Using the Bed Ramp......................................... 270
Blind Spot Information System
.............248
Blind Spot Information System with Trailer
Tow.................................................................... 250
Switching the System Off and On...............252
System Errors...................................................... 252
Using the System.............................................. 249
BLIS See: Blind Spot Information System..........248
Bonnet Lock See: Opening and Closing the Hood...........337
Booster Seats
...................................................31
Types of Booster Seats...................................... 32
Brake Fluid Check........................................366 Brake Fluid Service Interval............................ 367
Brakes................................................................217 General Information........................................... 217
Breaking-In.....................................................310
Bulb Specification Chart...........................467
C
Canceling the Set Speed..........................225
Capacities and Specifications - 6.2L
.................................................................437
Air Conditioning System.................................. 437
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Alternative Engine Oil for Extremely Cold
Climates.......................................................... 440
Automatic Transmission-Six Speed..........438
Automatic Transmission-Ten Speed.........438
Engine Coolant................................................... 439
Engine Oil............................................................. 439
Front Axle............................................................. 444
Fuel Tank............................................................... 441
Grease..................................................................... 441
Hydraulic Brake System.................................. 442
Locks...................................................................... 443
Power Steering System................................... 442
Rear Axle - 10.5.................................................. 444
Rear Axle - 11.8 ................................................... 445
Transfer Case...................................................... 443
Washer Reservoir............................................... 445
Capacities and Specifications - 6.7L Diesel............................................................446
Air Conditioning System................................. 446
Alternative Engine Oil for Biodiesel Fuel Blends (B20 Max)........................................ 450
Alternative Engine Oil for Extremely Cold Climates ........................................................... 450
Alternative Engine Oil for Severe Duty Service............................................................... 451
Automatic Transmission................................. 447
Diesel Exhaust Fluid (DEF) Tank.................452
Engine Coolant................................................... 448
Engine Oil............................................................. 448
Front Axle............................................................. 455
Fuel Tank................................................................ 451
Grease.................................................................... 452
Hydraulic Brake System.................................. 453
Locks...................................................................... 454
Power Steering System................................... 453
Rear Axle - 10.5................................................... 455
Rear Axle - 10.8.................................................. 456
Rear Axle - 11.8 ................................................... 456
Transfer Case...................................................... 454
Washer Reservoir............................................... 457
Capacities and Specifications - 7.3L..................................................................457
Air Conditioning System................................. 458
Alternative Engine Oil for Extremely Cold Climates.......................................................... 460
Automatic Transmission................................ 458
Engine Coolant................................................... 459
Engine Oil............................................................. 459Front Axle.............................................................
464
Fuel Tank............................................................... 461
Grease..................................................................... 461
Hydraulic Brake System.................................. 462
Locks...................................................................... 463
Power Steering System................................... 462
Rear Axle - 10.5.................................................. 464
Rear Axle - 10.8.................................................. 465
Rear Axle - 11.8 (With HD Tow Option)............................................................. 465
Rear Axle - 11.8 (Without HD Tow Option)............................................................ 466
Transfer Case...................................................... 463
Washer Reservoir............................................... 467
Capacities and Specifications................429
Cargo Lamps...................................................90
Car Wash See: Cleaning the Exterior............................... 381
Catalytic Converter......................................189 On-Board Diagnostics (OBD-II)................... 190
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 191
Center Console..............................................165
Changing a Bulb...........................................372 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs......................................... 374
Fog Lamp Bulbs.................................................. 373
Front Park and Direction Indicator Lamp Bulbs.................................................................. 372
Headlamp Bulbs................................................. 372
LED Lamps........................................................... 375
License Plate Lamp Bulb................................ 375
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs.................................................................. 373
Changing a Fuse...........................................335 Fuses...................................................................... 335
Changing a Road Wheel.............................417 Dissimilar Spare Wheel and Tire Assembly
Information....................................................... 417
Jacking the Vehicle............................................ 422
Location of the Spare Tire and Tools..........418
Stowing the Flat Tire or Spare Tire..............427
Tire Change Procedure..................................... 418
Changing the 12V Battery.........................368 Battery Management System...................... 369
Changing the Engine Air Filter - 6.2L................................................................346
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Turbo Boost Gauge............................................
103
Type 1 and 2........................................................... 101
Type 3...................................................................... 102
Gearbox See: Transmission.............................................. 201
General Information on Radio Frequencies...................................................53
Intelligent Access................................................. 53
General Maintenance Information........553 Multi-Point Inspection..................................... 556
Owner Checks and Services.......................... 554
Protecting Your Investment........................... 553
Why Maintain Your Vehicle?.......................... 553
Why Maintain Your Vehicle at Your Dealership?..................................................... 553
Getting Assistance Outside the U.S. and Canada.........................................................325
Getting the Services You Need...............322 Away From Home.............................................. 322
Global Opening...............................................95
Opening the Windows....................................... 95
H
Handbrake See: Parking Brake..............................................219
Hazard Flashers
............................................316
HDC See: Using Hill Descent Control................... 226
Headlamp Adjusting See: Adjusting the Headlamps..................... 370
Headrest See: Head Restraints......................................... 147
Head Restraints.............................................147 Adjusting the Head Restraint......................... 148
Heated Exterior Mirrors..............................144
Heated Rear Window..................................144
Heated Seats
.................................................156
Rear Heated Seats............................................. 156
Heated Steering Wheel
................................81
Heated Windshield......................................144
Windshield Wiper De-Icer............................... 144
Heating See: Climate Control......................................... 139
Hill Start Assist
..............................................219
Switching the System On and Off..............220
Using Hill Start Assist...................................... 220Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control................................142
Defogging the Side Windows in Cold Weather............................................................. 143
General Hints........................................................ 142
Quickly Cooling the Interior............................. 143
Quickly Heating the Interior............................ 142
Recommended Settings for Cooling...........143
Recommended Settings for Heating..........143
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................143
Defogging the Side Windows in Cold Weather............................................................. 144
General Hints........................................................ 143
Quickly Cooling the Interior............................. 143
Quickly Heating the Interior............................ 143
Recommended Settings for Cooling...........143
Recommended Settings for Heating..........143
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................. 144
Hints on Driving With Anti-Lock Brakes............................................................219
Hood Lock See: Opening and Closing the Hood...........337
Horn.....................................................................82
I
Ignition Switch
...............................................168
In California (U.S. Only).............................323
Information Display Control........................81
Information Displays...................................109 General Information.......................................... 109
Information Messages................................120 4WD........................................................................\
. 137
Active Park............................................................ 120
Adaptive Cruise Control.................................... 121
Adaptive Steering............................................... 122
AdvanceTrac and Traction Control..............122
Airbag...................................................................... 123
Alarm and Security............................................. 123
Automatic Engine Shutdown......................... 123
Battery and Charging System........................ 124
Blind Spot Information and Cross Traffic Alert System.................................................... 124
620
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Reporting Safety Defects (U.S.
Only)..............................................................327
Resuming the Set Speed...........................237
Roadside Assistance...................................315
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 316
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 315
Vehicles Sold in the United States: Using Roadside Assistance.................................... 315
Roadside Emergencies
...............................315
Running-In See: Breaking-In.................................................. 310
Running Out of Fuel....................................183
S
Safety Canopy ™
............................................50
Safety Precautions.......................................178
Satellite Radio.............................................480
Satellite Radio Electronic Serial Number
(ESN)................................................................. 481
Satellite Radio Reception Factors...............481
SiriusXM Satellite Radio Service.................. 481
Troubleshooting................................................. 482
Scheduled Maintenance Record.............571
Scheduled Maintenance
...........................553
Seatbelt Extensions......................................42
Seatbelt Height Adjustment.....................40
Seatbelt Reminder.........................................41 Belt-Minder™......................................................... 41
Seatbelts...........................................................36 Principle of Operation........................................ 36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation.................................... 40
Seats..................................................................147
Security...............................................................75
Selective Catalytic Reductant System - Diesel...............................................................191
Contaminated Diesel Exhaust Fluid or Inoperative Selective Catalytic Reduction
System............................................................... 195
Diesel Exhaust Fluid Guidelines and Information...................................................... 194
Diesel Exhaust Fluid Level................................ 191
Diesel Exhaust Fluid Warning Messages and Vehicle Operations............................... 193Filling the Diesel Exhaust Fluid Tank...........192
Settings............................................................531 911 Assist................................................................ 531
Ambient Lighting............................................... 532
Audio....................................................................... 531
Automatic Updates........................................... 531
Bluetooth............................................................... 531
Charge Settings.................................................. 532
Clock........................................................................\
531
Display.................................................................... 532
Driver Assist.......................................................... 531
FordPass................................................................ 531
General................................................................... 531
Message Center.................................................. 532
Mobile Apps.......................................................... 531
Multi Contour Seats.......................................... 532
Navigation............................................................. 532
Personal Profiles................................................ 532
Phone...................................................................... 531
Seats....................................................................... 532
Sound...................................................................... 531
Valet Mode........................................................... 532
Vehicle..................................................................... 531
Voice Control....................................................... 532
Setting the Cruise Control Speed..........236 Changing the Set Speed................................. 236
Setting the Trail Control Speed..............225
Side Airbags.....................................................49
Sitting in the Correct Position..................147
Sliding Windows
............................................98
Power Sliding Back Window........................... 98
Snow Chains See: Using Snow Chains................................ 408
Snow Plowing.................................................311 Engine temperature while plowing..............313
Installing the Snowplow................................... 311
Operating the Vehicle with the Snowplow Attached............................................................ 312
Snowplowing with your Airbag Equipped Vehicle................................................................ 312
Transmission operation while plowing.............................................................. 313
Spare Wheel See: Changing a Road Wheel......................... 417
Special Notices
................................................15
New Vehicle Limited Warranty......................... 15
On Board Diagnostics Data Link Connector............................................................ 15
624
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Index