radio FORD F-350 2020 Owners Manual

Introduction
About This Manual
..........................................7
Symbols Glossary ............................................
8
Data Recording ...............................................
10
Perchlorate .......................................................
14
Ford Credit ........................................................
14
Replacement Parts Recommendation ........................................................................\
...
14
Special Notices ...............................................
15
Mobile Communications Equipment ........................................................................\
...
16
Export Unique Options ................................
16
Environment
Protecting the Environment .......................
17
At a Glance
Instrument Panel ...........................................
18
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats ..................................................
31
Child Restraint Positioning ........................
33
Child Safety Locks ........................................
35
Seatbelts
Principle of Operation .................................
36
Fastening the Seatbelts ..............................
37
Seatbelt Height Adjustment ....................
40
Seatbelt Warning Lamp and Indicator Chime ............................................................
40
Seatbelt Reminder ........................................
41
Child Restraint and Seatbelt Maintenance ...............................................
42
Seatbelt Extensions .....................................
42
Supplementary Restraints System
Principle of Operation .................................
43Driver and Passenger Airbags
..................
44
Side Airbags ....................................................
49
Safety Canopy ™...........................................
50
Crash Sensors and Airbag Indicator ........
51
Airbag Disposal ..............................................
52
Keys and Remote Controls
General Information on Radio Frequencies .................................................
53
Remote Control .............................................
53
Replacing a Lost Key or Remote Control ........................................................................\
..
59
MyKey ™
Principle of Operation .................................
60
Creating a MyKey ...........................................
61
Clearing All MyKeys ......................................
62
Checking MyKey System Status ..............
63
Using MyKey With Remote Start Systems ........................................................
63
MyKey – Troubleshooting ..........................
63
Doors and Locks
Locking and Unlocking ................................
65
Keyless Entry ..................................................
68
Tailgate
Tailgate Lock ...................................................
70
Electronic Tailgate ........................................
70
Removing the Tailgate ..................................
71
Tailgate Step ....................................................
71
Bed Extender ...................................................
72
Security
Passive Anti-Theft System ........................
75
Anti-Theft Alarm ...........................................
75
Power Running Boards
Using Power Running Boards ....................
77
1
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

Capacities and Specifications
Engine Specifications - 6.2L
...................429
Engine Specifications - 6.7L Diesel ......
429
Engine Specifications - 7.3L ...................
430
Motorcraft Parts - 6.2L ..............................
431
Motorcraft Parts - 6.7L Diesel ................
433
Motorcraft Parts - 7.3L ..............................
434
Vehicle Identification Number ...............
435
Vehicle Certification Label ......................
436
Transmission Code Designation ...........
436
Capacities and Specifications - 6.2L ........................................................................\
437
Capacities and Specifications - 6.7L Diesel ..........................................................
446
Capacities and Specifications - 7.3L ........................................................................\
457
Bulb Specification Chart ..........................
467
Network Connectivity
Connecting the Vehicle to a Mobile Network .....................................................
470
Network Connectivity – Troubleshooting ........................................................................\
.
471
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........
473
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
473
Audio System
General Information ..................................
474
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display/SYNC 3 ............
474
Audio Unit - Vehicles With: SYNC ........
476
Digital Radio .................................................
478
Satellite Radio ............................................
480
USB Port ........................................................
483
SYNC™
General Information ..................................
484Using Voice Recognition
..........................
485
Using SYNC™ With Your Phone ...........
487
SYNC™ Applications and Services .....
488
Using SYNC™ With Your Media Player ........................................................................\
.
491
SYNC™ Troubleshooting ........................
492
SYNC™ 3
General Information ...................................
501
Using Voice Recognition ..........................
503
Entertainment .............................................
509
Climate ............................................................
519
Phone ...............................................................
521
Navigation .....................................................
523
Apps ................................................................
528
Settings ...........................................................
531
SYNC™ 3 Troubleshooting .....................
533
Accessories
Accessories ...................................................
546
Auxiliary Switches ......................................
547
Ford Protect
Ford Protect ...................................................
551
Scheduled Maintenance
General Maintenance Information .......
553
Normal Scheduled Maintenance .........
556
Special Operating Conditions Scheduled Maintenance ............................................
562
Scheduled Maintenance Record ............
571
Appendices
Electromagnetic Compatibility ..............
581
End User License Agreement ................
584
Declaration of Conformity ......................
609
Declaration of Conformity - Vehicles With: SYNC 3 ...........................................
609
Type Approvals ............................................
610
6
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Table of Contents

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 531).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem
(If Equipped) The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
12
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Introduction

pertinent supplements. For additional
information, please contact the Truck Body
Builders Advisory Service at
http://www.fleet.ford.com/truckbbas/
and then by selecting Contact Us or by
phone at 1–877
–840–4338.
Use of your Ford light truck as an
ambulance, without the Ford Ambulance
Preparation Package voids the Ford New
Vehicle Limited Warranty and may void
the emissions warranties. In addition,
ambulance usage without the preparation
package could cause high underbody
temperatures, overpressurized fuel and a
risk of spraying fuel which could lead to
fires.
If your vehicle has the Ford Ambulance
Preparation Package, it will be indicated
on the Safety Compliance Certification
Label. The label is on the driver side door
pillar or on the rear edge of the driver door.
You can determine whether the
ambulance manufacturer followed Ford ’s
recommendations by directly contacting
that manufacturer. The Ford Ambulance
Preparation Package is only available on
certain diesel engine equipped vehicles.
Using your Vehicle as a Stationary
Power Source
Information and guidelines for operating a
vehicle with an aftermarket power take-off
system are in this Owner's Manual. See
Power Take-Off (page 205).
MOBILE COMMUNICATIONS
EQUIPMENT WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner ’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
16
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 53).
REMOTE CONTROL
Integrated Keyhead Transmitter
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The integrated keyhead
transmitter functions as a programmed
ignition key that operates all the locks and
starts your vehicle, as well as a remote
control.
53
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Keys and Remote Controls

1. Press the lock button.
2. Press the remote start button twice.
The exterior lamps flash twice.
The horn sounds if the system fails to start,
unless quiet start is on. Quiet start runs
the blower fan at a slower speed to reduce
noise. You can switch it on or off in the
information display. See General
Information (page 109).
Note: If you do not follow this sequence,
your vehicle does not start remotely, the
direction indicators do not flash twice and
the horn does not sound.
Note: If you remote start your vehicle with
an integrated keyhead transmitter, you must
switch on the ignition before driving your
vehicle. If you remote start your vehicle with
an intelligent access transmitter, you must
press the push button ignition switch on the
instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and your
vehicle runs for 5, 10 or 15 minutes
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running.
If the duration is set to 10 minutes, the
duration extends by another 10 minutes.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the remote start up to a maximum of 30
minutes.
Wait at least five seconds before remote
starting after the engine stops running. Turning Your Vehicle Off After Remote
Starting Press the button once. The
parking lamps turn off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the
running vehicle.
You can turn the remote start system on
or off using the information display.
See
General Information (page 109).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement or additional keys or remote
controls can be purchased from your
authorized dealer. Your dealer can program
the transmitters to your vehicle.
59
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Keys and Remote ControlsE138625

PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. You can program the
restrictions to all keys but one. Any keys
that you did not program are administrator
keys or admin keys.
You can use admin keys to:
•
Create a MyKey with certain vehicle
restrictions.
• Program certain MyKey settings.
• Clear all MyKey restrictions.
After you program a MyKey, you can view
the following information through the
information display:
• The total number of admin keys and
MyKeys for your vehicle.
• The total distance a MyKey driver
traveled with your vehicle.
Note: Every MyKey receives the same
restrictions and settings. You cannot
program them individually.
Note: For vehicles equipped with a
push-button start switch: When both a
MyKey and an admin key are present when
you start your vehicle, the system recognizes
the admin key only.
Standard Settings
Not every vehicle includes the features
listed below. If your vehicle has this
equipment, then you cannot change the
following settings when using a MyKey:
• Seatbelt reminder or Belt-Minder™.
MyKey mutes the audio system until
drivers, and in some instances,
passengers, fasten their seatbelts.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel. •
Certain driver alerts, stability systems
or parking aids turn on automatically
when you use the MyKey system. For
example, Blind Spot Information
System (BLIS), cross traffic alert, lane
departure warning or forward collision
warning.
• Restricted touchscreen operation in
some markets. For example, MyKey
may prevent manual navigation
destination input while the vehicle is in
any gear other than park (P) or when
the vehicle reaches a certain rate of
speed.
• Satellite radio adult content
restrictions, if this feature is available
in your market.
Note: MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
Note: If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Optional Settings
You can configure certain vehicle feature
settings when you first create a MyKey. You
can also change the settings afterward
with an admin key.
Note: Not every feature applies to every
vehicle in every market. When they are
available for your vehicle, then they appear
in your information display, providing
choices to switch them on or off, or to select
a more specific setting.
• Various vehicle speed limits so the
MyKey driver cannot exceed certain
speeds. The information display shows
warnings followed by an audible tone
when the MyKey driver reaches the set
speed. You cannot override the set
speed by fully depressing the
accelerator pedal.
60
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- MyKey
™

WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
• Various vehicle speed reminders so
MyKey drivers know when their vehicle
speed approaches the limits. Warnings
appear in your information display and
a tone sounds when the MyKey drivers
exceed the set vehicle speed.
• The audio system's maximum volume
limits to 45% so MyKey drivers can
concentrate on the road. A message
appears in the information display
when MyKey drivers attempt to exceed
the limited volume. MyKey also
disables the automatic volume control.
• Always on setting. This setting forces
certain features to remain on and
active for MyKey drivers. For example,
E911 or emergency assistance and the
do not disturb features stay on even if
a MyKey driver uses the feature's
control to switch it off.
Note: If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
CREATING A MYKEY
Use the information display to create a
MyKey.
Vehicles that have the following center
console: 1. Switch the ignition on using the key or
the transmitter you want to program.
If your vehicle has a push-button start,
place the transmitter into the backup
slot. See previous illustration.
2. Access the main menu in the information display and then scroll
through the menus to begin
programming your MyKey.
See
Information Displays (page 109).
3. Follow the instructions in the display.
61
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- MyKey
™E226701

UNIVERSAL GARAGE DOOR
OPENER
HomeLink Wireless Control
System
WARNING: Do not use the system
with any garage door opener that does
not have the safety stop and reverse
feature as required by U.S. Federal
Safety Standards (this includes any
garage door opener manufactured
before April 1, 1982). A garage door
opener which cannot detect an object,
signaling the door to stop and reverse,
does not meet current federal safety
standards. Using a garage door opener
without these features increases the risk
of serious injury or death.
Note: Make sure that the garage door and
security device are free from obstruction
when you are programming. Do not program
the system with the vehicle in the garage.
Note: Make sure you keep the original
remote control transmitter for use in other
vehicles as well as for future system
programming.
Note: We recommend that upon the sale
or lease termination of your vehicle, you
erase the programmed function buttons for
security reasons. See Erasing the Function
Button Codes
later in this section.
Note: You can program a maximum of
three devices. To change or replace any of
the three devices after it has been initially
programmed, you must first erase the
current settings. See Erasing the Function
Button Codes
. The universal garage door opener replaces
the common hand-held garage door
opener with a three-button transmitter
integrated into the driver
’s sun visor.
The system includes two primary features,
a garage door opener and a platform for
remote activation of devices within the
home. You can program garage doors as
well as entry gate operators, security
systems, entry door locks and home or
office lighting.
Additional system information can be
found online at www.homelink.com,
www.youtube.com/user/HomeLinkGentex
or by calling the toll-free help line at
1-800-355-3515.
In-Vehicle Programming
This process is to program your in-vehicle
HomeLink function button with your
hand-held transmitter.
Note: The programming steps below
assume you will be programming HomeLink
that was not previously programmed. If your
HomeLink was previously programmed, you
may need to erase your HomeLink buttons.
See Erasing the Function Button Codes.
Note: Put a new battery in the hand-held
transmitter. This allows for quicker training
and accurate transmission of the
radio-frequency signal.
158
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Garage Door Opener
(If Equipped)E188211

3.
Press and hold the function button you
want to program for 2 seconds, then
release. Repeat this step. Depending
on your brand of garage door opener,
you may need to repeat this sequence
a third time.
Gate Operator / Canadian
Programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission –
which may not be long enough for
HomeLink to pick up the signal during
programming. Similar to this Canadian law,
some U.S. gate operators are designed to
“time-out” in the same manner.
Note: If programming a garage door opener
or gate operator, it is advised to unplug the
device during the “cycling” process to
prevent possible overheating.
1. Press and release, every two seconds,
your hand-held transmitter until the
HomeLink indicator light changes to a
rapidly blinking or continuously on light.
2. Release the hand-held transmitter button.
3. Continue programing HomeLink. See In-Vehicle Programming, Step 4.
Erasing the Function Button Codes
Note: You cannot erase individual buttons. 1. Press and hold the outer two function
buttons simultaneously for
approximately 10 seconds until the
indicator light above the buttons
flashes rapidly.
2. When the indicator light flashes, release the buttons. You erased the
codes for all buttons.
Reprogramming a Single Button
To program a device to a previously trained
button, follow these steps:
1. Press and hold the desired button. Do NOT release the button.
2. The indicator light begins to flash after
20 seconds. Without releasing the
button, follow Step 1 in the
Programming section.
For questions or comments, contact
HomeLink at www.homelink.com,
www.youtube.com/user/HomeLinkGentex
or by calling the toll-free help line at
1-800-355-3515.
160
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing- Garage Door Opener
(If Equipped)E188212 E188213