FORD F-350 2021 Owners Manual

Filling the Diesel Exhaust Fluid
Tank
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately. WARNING:
Only refill the diesel
exhaust fluid tank in a well ventilated
area. When you remove the diesel
exhaust fluid tank filler cap or a diesel
exhaust fluid container cap, ammonia
vapors may escape. Ammonia vapors
can be irritating to skin, eyes and mucous
membranes. Inhaling ammonia vapors
can cause burning to the eyes, throat and
nose and cause coughing and watery
eyes. The diesel exhaust fluid tank has a blue
filler cap. The tank is behind the left-hand
front wheel. Fill the tank using a fluid pump
at a diesel exhaust fluid filling station or a
diesel exhaust fluid container. We
recommend Motorcraft® diesel exhaust
fluid. See
Engine Oil Capacity and
Specification (page 450). 198
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Only use diesel exhaust fluid that is
certified by the American Petroleum
Institute (API). Non-certified diesel exhaust
fluid use can cause damage not covered
by the vehicle Warranty.
Note:
Do not put diesel exhaust fluid in the
fuel tank. This can cause damage not
covered by the vehicle Warranty.
You can purchase diesel exhaust fluid at
an authorized dealer, most highway truck
stops or you can contact roadside
assistance for help in finding a retailer that
sells diesel exhaust fluid. In addition, there
is a government website to help you find
the nearest location to purchase diesel
exhaust fluid:
http://www.discoverdef.com.
Filling the Diesel Exhaust Fluid Tank
Using a Fuel Station Pump
Filling the diesel exhaust fluid tank using
a nozzle is similar to fuel fill. The nozzle
shuts off automatically when the tank is
full. Do not continue to fill the tank as this
could cause spilling or overflow, potentially
damaging the tank.
Filling the Diesel Exhaust Fluid Tank
Using a Container
The following procedure applies to
Motorcraft diesel exhaust fluid or similar
fluid containers. Always follow the
manufacturer's instructions.
1. Remove the diesel exhaust fluid container cap. Place the spout on to
the container and tighten it until you
feel a strong resistance.
2. Remove the diesel exhaust fluid tank filler cap.
3. Insert the spout in to the filler neck until
the seal on the spout seats on to the
filler neck. Pour the fluid in to the tank.
When the tank is full the fluid stops
flowing automatically. 4. Return the container to the vertical
position slightly below the diesel
exhaust fluid filler neck. Allow any fluid
remaining in the spout to drain back in
to the container.
5. Remove the spout from the diesel exhaust fluid filler neck. Replace the
diesel exhaust fluid tank cap.
6. Remove the spout from the diesel exhaust fluid container and replace the
cap.
Note: If there is diesel exhaust fluid left in
the container retain it for later use. The
spout is re-useable. Wash the spout with
clean water prior to storage. Do not use the
diesel exhaust fluid spout with any other
fluid.
Filling the Diesel Exhaust Fluid Tank in
Cold Climates
Diesel exhaust fluid may freeze if the
ambient temperature is below 12°F (-11°C).
Your vehicle has a preheating system
which allows diesel exhaust fluid to
operate below 12°F (-11°C). If you do not
use your vehicle for an extended period
when the ambient temperature is below
12°F (-11°C)
, the fluid in the tank may
freeze. If the tank is overfilled and the fluid
freezes it may damage the tank. This is not
covered by the vehicle warranty.
Diesel Exhaust Fluid Warning
Messages and Vehicle Operations WARNING:
Diesel exhaust fluid
must be refilled when low or replaced
when contaminated or your vehicle
speed becomes limited to
50 mph
(80 km/h). In these conditions, drive with
caution and refill diesel exhaust fluid
immediately. If the diesel exhaust fluid
becomes empty or contaminated and
fluid is not replaced, your vehicle
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becomes limited to engine idle only once
stopped. In these conditions, be cautious
where you stop your vehicle because you
may not be able to drive long distances
or maintain highway speeds until you
refill or replace the diesel exhaust fluid.
WARNING: Tampering with or
disabling the selective catalytic
reduction system results in severe
vehicle performance limitation including
eventual speed limiting to
5 mph
(8 km/h).
The information display shows a series of
messages about the amount of diesel
exhaust fluid available. A systems check
displays messages indicating the amount
of diesel exhaust fluid available or displays
a warning message indicating the
approximate distance remaining as the
fluid in the diesel exhaust fluid tank nears
empty. See
Information Messages
(page 121). As the diesel exhaust fluid level
nears empty, the warning
symbol displays and a series of
tones and messages starting at
500 mi
(800 km) remaining before diesel exhaust
fluid is depleted. The warning symbol and
messages continue until you refill the
diesel exhaust fluid tank. Continued driving without refilling results
in the following actions as required by the
California Air Resources Board (CARB) and
the U.S. Environmental Protection Agency
(EPA):
•
Within a preset distance to empty,
speed is limited upon vehicle restart.
Prior to this occurring a message
appears in the information display.
• Further vehicle operation without
refilling the diesel exhaust fluid tank
causes the engine to enter an idle-only
condition. This only occurs upon vehicle
refueling or at an extended idle. A
message indicates the required actions
to resume normal operation. It is
required to add a minimum of
1.0 gal
(3.8 L) of diesel exhaust fluid to the
tank to exit the idle-only condition, but
your vehicle is still in the speed-limiting
mode until you refill the tank
completely.
Note: For either vehicle speed limiting or
idle-only condition, normal vehicle operation
resumes when you refill the diesel exhaust
fluid tank.
Note: When filling the diesel exhaust fluid
tank from empty, there may be a short delay
before detecting the increased level of fluid.
The increased level detection must occur
before your vehicle returns to full power.
Diesel Exhaust Fluid Guidelines
and Information
• Use only diesel exhaust fluid that
carries the American Petroleum
Institute (API) certified diesel exhaust
fluid trademark or ISO 22241.
• Do not put diesel exhaust fluid in the
diesel fuel tank.
• Do not overfill the diesel exhaust fluid
tank.
• Diesel exhaust fluid is corrosive.
• Do not re-use the diesel exhaust fluid
container once it is emptied.
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•
Avoid spilling diesel exhaust fluid on
painted surfaces, carpeting or plastic
components. Immediately wipe away
any diesel exhaust fluid that has spilled
with a damp cloth and water. If it has
already crystallized, use warm water
and a sponge.
• Store diesel exhaust fluid out of direct
sunlight and in temperatures between
23°F (-5°C) and 68°F (20°C).
• Diesel exhaust fluid freezes below 12°F
(-11°C)
.
• Do not store the diesel exhaust fluid
bottle in your vehicle. If it leaks it could
cause damage to interior components
or release an ammonia odor inside your
vehicle.
• Diesel exhaust fluid is non-flammable,
non-toxic, colorless and water-soluble
liquid.
• The system has a diesel exhaust fluid
quality sensor. Dilution of diesel
exhaust fluid or use of any other liquid
in the SCR system leads to a diesel
exhaust fluid system fault, eventually
leading to the vehicle only operating in
idle-only mode.
• Do not dilute diesel exhaust fluid with
water or any other liquid.
• An ammonia odor may be smelled
when the cap is removed or during
refill. Refill diesel exhaust fluid in a well
ventilated area. Typical Diesel Exhaust Fluid Usage
When Using the Power Take Off (PTO) Continuous PTO use—Minimal PTO use
0–7,800 mi (0– 12,550 km)
Contaminated Diesel Exhaust
Fluid or Inoperative Selective
Catalytic Reduction System
Selective catalytic reduction systems are
sensitive to contamination of the diesel
exhaust fluid. Maintaining the purity of the
fluid is important to avoid system
malfunctions. If you remove or drain the
diesel exhaust fluid tank, do not use the
same fluid to refill the tank. The system
has a sensor to monitor fluid quality. A warning lamp illuminates and
a message appears in the
information display if the system
becomes contaminated or inoperative.
Continued driving without replacing diesel
exhaust fluid or having the selective
catalytic reduction system repaired results
in the following actions as required by the
California Air Resources Board (CARB) and
U.S. Environmental Protection Agency
(EPA):
• Within a preset distance to empty,
speed is limited upon vehicle restart.
Prior to this occurring a message
appears in the information display.
• Further vehicle operation without
replacing contaminated diesel exhaust
fluid causes the engine to enter an
idle-only condition. This only occurs
upon vehicle refueling, vehicle idling in
park for 1 hour, or engine shutdown for
10 minutes or more and is indicated by
a message in the information display
indicating required actions to resume
normal operation.
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Note:
For vehicle speed limiting or idle-only
condition, normal vehicle operation resumes
when you repair the contaminated system.
To service a contaminated or inoperative
system, see an authorized dealer.
DIESEL PARTICULATE FILTER
(IF EQUIPPED)
The filter forms part of the emissions
reduction system on your vehicle. It filters
harmful diesel particulates (soot) from the
exhaust gas.
Regeneration WARNING: Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard.
Note: Avoid running out of fuel.
Note: During regeneration at low speed or
engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to high temperatures
reached during regeneration and is normal.
Note: Changes in the engine or exhaust
sound may be heard during the regeneration
process.
The diesel particulate filter on your vehicle
requires periodic regeneration to maintain
its correct function. Your vehicle will carry
out this process automatically. If your journeys meet one of the following
conditions:
•
You drive only short distances.
• You frequently switch the ignition on
and off.
• Your journeys contain a high level of
acceleration and deceleration.
You must carry out occasional trips with
the following conditions to assist the
regeneration process:
• Drive your vehicle in more favorable
conditions, which you will find at higher
vehicle speeds in normal driving, on a
main road or freeway for a minimum
of 20 minutes. This drive may include
short stops that will not affect the
regeneration process.
• Avoid prolonged idling and always
observe speed limits and road
conditions.
• Do not switch the ignition off.
• Select a suitable gear to ideally
maintain engine speed between 1500
and 3000 RPM.
Oxidation Catalytic Converter and
Diesel Particulate Filter System
(If
Equipped) WARNING:
The normal operating
temperature of the exhaust system is
very high. Never work around or attempt
to repair any part of the exhaust system
until it has cooled. Use special care when
working around the diesel oxidation
catalytic converter or the diesel
particulate filter. The diesel oxidation
catalytic converter and the diesel
particulate filter heat up to very high
temperatures after only a short period
of engine operation and remain hot after
you switch the engine off.
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Your vehicle has a diesel particulate filter.
The diesel particulate filter is an inline filter
in the exhaust system that reduces carbon
emissions by trapping exhaust particles
before they reach the tailpipe. The diesel
particulate filter looks similar to a
traditional exhaust catalyst and is part of
the exhaust system under your vehicle. The
filter couples to a diesel oxidation catalyst
that reduces the amount of harmful
exhaust emitted from the tailpipe. As soot
gathers in the system, it begins to restrict
the filter. The system must periodically
clean the soot that gathers inside the filter.
This is carried out in two ways, passive
regeneration and active regeneration. Both
methods occur automatically and require
no actions from the driver. During either
one of these regeneration methods, you
may notice a change in exhaust tone. At
certain times, the information display
shows various messages related to the
diesel particulate filter. See Information
Messages (page 121).
Diesel Particulate Filter Maintenance
You must properly maintain your vehicle's
diesel particulate filter in order for it to
function properly.
Do not disregard maintenance messages
that appear in the information display.
Failure to follow the instructions of an
information message may degrade vehicle
performance and could lead to engine
damage that may not be covered by the
vehicle Warranty.
Failure to perform active or operator
commanded regeneration when instructed
could result in a clogged diesel particulate
filter. If the diesel particulate filter fills
beyond the regeneration threshold, your
vehicle disables the ability for active and
operator commanded regeneration. This
could result in irreversible damage to the
diesel particulate filter requiring
replacement that may not be covered by
the vehicle Warranty. Passive Regeneration
In passive regeneration, the exhaust
system temperature and constituents
automatically clean the filter by oxidizing
the soot. Cleaning automatically occurs
during normal vehicle operating conditions
due to driving patterns.
Active Regeneration
Once the diesel particulate filter is full of
exhaust particles, the engine control
module commands the exhaust system to
clean the filter through active regeneration.
Active regeneration requires the engine
computer to raise the exhaust temperature
to eliminate the particles. During cleaning,
the particles convert to harmless gasses.
Once cleaned the diesel particulate filter
continues trapping exhaust particles.
The regeneration process operates more
efficiently when you drive your vehicle at
a constant speed above 30 mph
(48 km/h) and at a steady engine speed
for approximately 20 minutes. The
frequency and duration of regeneration
fluctuates by how you drive your vehicle,
outside air temperature and altitude. For
most driving, regeneration frequency varies
from 100–500 mi (160–805 km) between
occurrences and each occurrence lasts
9– 35 minutes. You can usually reduce the
duration of regeneration if you maintain a
constant speed above 30 mph (48 km/h).
When the engine control module detects
that the diesel particulate filter is nearly
full of particulates and you are not
operating your vehicle in a manner to allow
effective automatic regeneration,
messages appear in the information
display as a reminder for you to drive your
vehicle in order to clean the diesel
particulate filter. If you drive your vehicle
in a manner to allow effective automatic
regeneration, the information display
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shows a cleaning exhaust filter message,
which is the normal regeneration process.
You can also choose operator commanded
regeneration to clean the exhaust system
at this point. See Information Messages
(page 121).
If you are not able to drive in a manner that
allows effective automatic active
regeneration or you choose to perform
regeneration of the diesel particulate filter
while at idle, then operator commanded
regeneration would need to be performed.
Operator Commanded Regeneration
(If Equipped)
If your vehicle is operated with significant
stationary operation, low speed drive
cycles less than
25 mph (40 km/h), short
drive cycles, a drive time is less than 10 -
15 minutes or the vehicle does not fully
warm up, passive and active regeneration
may not sufficiently clean the diesel
particulate filter system. Operator
commanded regeneration allows you to
manually start regeneration of the diesel
particulate filter at idle to clean the filter.
If you are not sure whether your vehicle has
this feature, contact an authorized dealer.
When to Carry Out Operator Commanded
Regeneration
You can use the operator commanded
regeneration feature when a message
appears in the information display and you
are not able to drive in a manner that
allows effective automatic active
regeneration or if you choose to manually
start the regeneration of the diesel
particulate filter manually while the vehicle
is idle. See
Information Messages (page
121). Operator Commanded Regeneration
Precautions and Safe Exhaust Position WARNING:
Do not park or idle your
vehicle over dry leaves, dry grass or other
combustible materials. The regeneration
process creates very high exhaust gas
temperatures and the exhaust will
radiate a considerable amount of heat
during and after regeneration and after
you have switched the engine off. This is
a potential fire hazard. WARNING:
Stay clear of the
exhaust tailpipe during regeneration. Hot
exhaust gases can burn you badly.
Make sure that the louvers located at the
tip of the exhaust are clear of any
obstructions as they are used to introduce
fresh air into the tailpipe to cool the
exhaust gases as they leave the exhaust
system.
Before you start operator commanded
regeneration, do the following:
• Shift into park (P) and apply the
parking brake, on stable, level ground.
• Park your vehicle outside of any
structure.
• Park your vehicle
10– 15 ft (3–5 m)
away from any obstructions and away
from materials that can easily combust
or melt, for example paper, leaves,
petroleum products, fuels, plastics and
other dry organic material.
• Make sure there is a minimum of 1/8
tank of fuel.
• Make sure all fluids are at proper levels.
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How to Start Operator Commanded
Regeneration
WARNING: Stay clear of the
exhaust tailpipe during regeneration. Hot
exhaust gases can burn you badly.
Note: You cannot use the operator
commanded regeneration until the diesel
particulate filter load percentage has
reached 100%. The diesel particulate filter
load percentage fluctuates up and down
when driving your vehicle due to active and
passive regenerations.
Note: During the use of operator
commanded regeneration, you may observe
a light amount of white smoke. This is
normal. You may not be able to use
operator commanded
regeneration if the service engine
soon warning lamp appears in the
information display
Information Display Procedure
Start with your vehicle engine and when it
has reached the normal operating
temperature, press the information display
control button on the steering wheel. See
Information Messages
(page 121). If a
message advising that the exhaust filter is
full appears in the information display,
press the OK button as instructed. Answer
yes to this prompt and then follow the next
prompts regarding the exhaust position
required to initiate operator commanded
regeneration. Be sure to understand each
prompt. If you are not sure what is being
asked by each prompt, contact an
authorized dealer. The display confirms
the operation has started and when it has
finished. If the diesel particulate filter is near or at
saturation, a message requesting
permission to initiate filter cleaning
appears in the information display. See
Information Messages
(page 121).
Answer yes to this prompt and then follow
the next prompts regarding exhaust
position required to initiate operator
commanded regeneration. Be sure to
understand each prompt. If you are not
sure what is being asked by each prompt,
contact an authorized dealer. The display
confirms the operation has started and
when it has finished. You can also drive to
clean the filter. When the system is at the point
of oversaturation, the service
engine warning lamp illuminates
and a message appears in the information
display. You cannot initiate filter cleaning.
You must have your vehicle checked as
soon as possible.
Once operator commanded regeneration
starts, engine speed increases to
approximately 1600 rpm and the cooling
fan speed increases. You will hear a
change in audible sound due to engine
speed and cooling fan speed increases.
It is not necessary to open the hood on the
engine compartment. Once operator
commanded regeneration completes, the
engine speed returns to normal idling. The
exhaust system remains very hot for
several minutes even after regeneration is
complete. Do not reposition the vehicle
over materials that could burn until the
exhaust system has had sufficient time to
cool. Depending on the amount of soot
collected by the diesel particulate filter,
ambient temperature and altitude,
operator commanded regeneration lasts
approximately 30 minutes.
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Operator Commanded Regeneration
with Automatic Regeneration Control
(If Equipped)
If your vehicle is operated with significant
stationary operation, low speed drive
cycles less than 25 mph (40 km/h), short
drive cycles, drive time less than 15 minutes
or the vehicle does not fully warm up,
passive and active regeneration may not
sufficiently clean the diesel particulate
filter system. You can switch off automatic
regeneration until better driving conditions
are available, for example steady high
speed driving. You can then switch
automatic regeneration back on to clean
the diesel particulate filter.
Switching Automatic Regeneration
Control On and Off
To switch operator commanded
regeneration on and off, use the
information display control on the steering
wheel. See Information Messages (page
121
). Scroll to the exhaust cleaning
message, a check in the box indicates the
feature is enabled, and unchecked
indicates the feature is disabled.
How to Interrupt or Cancel Operator
Commanded Regeneration
If you need to cancel the operator
commanded regeneration, pressing the
brake, accelerator or switching the engine
off stops the procedure. Depending on the
amount of time you allowed the operator
commanded regeneration to operate, soot
may not have had sufficient time to be fully
eliminated, but the exhaust system and
exhaust gas may still be hot. If you shut
your vehicle off during operator
commanded regeneration, you may notice
turbo flutter. This is a normal consequence
caused by shutting off a diesel engine
during boosted operation and is considered
normal. Filter Service and Maintenance
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
If filter service is required, the
engine control system warning
lamp illuminates in the
information display. If there are any issues with the
diesel particulate filter system,
the engine control system
warning lamp and a service
engine soon warning lamp
illuminate to inform you that
your vehicle requires service. Have your
vehicle checked as soon as possible.
Resonator and Tailpipe Assembly
Maintenance
Aftermarket devices or modifications to
the exhaust system may reduce the
effectiveness of the exhaust system as
well as cause damage to the exhaust
system or engine. This may also degrade
vehicle performance and could lead to
engine damage that may not be covered
by the vehicle Warranty.
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AUTOMATIC TRANSMISSION
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
Understanding the Shift Positions
of Your Automatic Transmission
6-Speed Transmissions 10-Speed Transmissions Putting your vehicle in or out of gear:
1. Fully press down the brake pedal.
2. Move the gearshift lever into the
preferred gear.
3. When you have finished driving, come to a complete stop.
4. Move the gearshift lever and securely latch it in park (P).
The instrument cluster displays the current
gear.
Park (P)
This position locks the transmission and
prevents the rear wheels from turning.
Reverse (R)
With the gearshift lever in reverse (R), your
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), you
can start your vehicle and it is free to roll.
Hold the brake pedal down when in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy. The drive function
allows automatic upshifts and downshifts
through the full range of gears.
Manual (M)
With the gearshift lever in manual (M), the
driver can change gears up or down as
preferred. By moving the gearshift lever
from drive position drive (D) to manual
(M), you now have control of selecting the
gear you prefer using buttons on the shift
lever.
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