FORD F-350 2021 Owners Manual

Fifth Wheel and Gooseneck Trailer
Setup (If Equipped)
The following are examples of fifth wheel
and gooseneck trailers. Installing the Sensor To use the system with a fifth wheel or
gooseneck trailer, you must install a
sensor. Refer to the instructions in the
sensor kit for proper installation.
Note:
Make sure the arrows on the sensor
housing are facing up. Mount the sensor to
a vertical part of the trailer that pivots and
moves when you turn your vehicle. Do not
mount to a stationary surface or to the truck
side of the fifth wheel trailer hitch.
Note: You need to replace the 7/4 way
connector in the bumper with the
recommended 7/12 pin connector if your
vehicle did not come with the fifth wheel
prep package. See your authorized dealer.
Note: If your vehicle has the fifth wheel
prep package, you have everything you need.
If your vehicle does not have the fifth wheel
prep package, see your authorized dealer to
purchase the sensor kit and the 7/12 pin
connector.
Calibrating the System
During calibration, the system determines
the trailer length. The system supports
trailer lengths of
10– 39 ft (3– 11.94 m)
distance from the hitch point to the center
of the axle or axles.
To calibrate the system, you need an area
where you can safely drive forward and
turn left or right. An open parking lot is an
ideal place to perform the calibration.
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Drive straight at approximately 5 mph
(8 km/h) to align the trailer behind your
vehicle. The information display and center
screen provide you with instructions and
tells you when the system is ready for a
turn. Turn left or right whenever you are
ready and in a safe turning area.
Note: You need to turn approximately 90
degrees to calibrate the system.
Note: The information display shows if you
are going too slow or fast. Calibration
pauses if the speed is outside the required
range of
2 – 16 mph (4– 25 km/h).
Using Pro Trailer Backup Assist
To use the system, press the button and
watch the information display. Use the
controls on the steering wheel to highlight
the trailer, then press OK to select the
trailer. When the system locates the sticker or
confirms the sensor is connected, the
display prompts you to shift into reverse
(R). The system turns on.
Note:
If you use the steering wheel, the
system turns off and a warning appears in
the information display.
Follow the screen prompts to steer your
vehicle and trailer.
Note: You may have to drive forward to
straighten the trailer.
Take your hands off the steering wheel and
turn the control knob instead. The knob
acts as the steering control for the trailer.
Note: The more you turn the knob, the
sharper the trailer turns.
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Turn and hold counterclockwise to make
the trailer go left.
Turn and hold clockwise to make the trailer
go right.
Note:
Practice maneuvering with the
system in a safe open area first.
Note: Try backing up in a straight line and
then turning the knob slowly in the direction
you want to go.
Note: Quickly turning and releasing the
knob results in a jerky movement of the
vehicle. Release the knob when the trailer is
moving in the direction you want. Control
the accelerator and brakes while the
system steers your vehicle automatically
to keep the trailer moving straight back.
Note:
For fifth wheel and gooseneck
trailers, the weight and hitch position of
these trailers may make the trailer respond
differently to the knob input than
conventional trailers. You may need to
release the knob early or stop and pull
forward to align your truck and trailer when
returning to straight backing after making a
turn.
Note: Trailer maneuvering performance
may be compromised when using a fifth
wheel sliding hitch or pivoting pin box since
the system does not know the pivot point.
Note: You may have to use the knob to
correct the trailer direction when attempting
to move the trailer straight back under some
conditions.
Note: The system limits the vehicle speed.
Note: When you release the knob or turn it
to the center position, your vehicle follows
the trailer's path.
Using Trailer Reverse Guidance
This provides information graphics and up
to seven camera views to help you backup
your trailer when you use the steering
wheel. If you do not set up the system, you
can still use the camera views.
Note: The hitch angle graphic, automatic
view switching and straight backup mode
are not available if you do not set up the
system.
1. Shift into reverse (R). Press the rear camera button to expand the menu.
2. Press the trailer icon.
3. Select the applicable trailer in the information display.
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4. When in this mode, you can see the
camera view on the side your trailer is
moving, or both sides when the trailer
is straight behind you. When the views
change with the trailer direction, it is
called auto mode. For example, if you
turn the trailer to the right, you see the
right side of your vehicle and trailer.
You can manually switch this view at
any time by using the arrow keys. To
return to auto mode, press the auto
button. Straight backup mode. Use this
view when you want to keep your
trailer completely in line with
your truck. In this mode, a steering wheel
graphic shows you which way to turn your
steering wheel to keep your trailer straight.
Note: It may be helpful to shift your vehicle
into drive (D), pull forward and straighten
out the vehicle and trailer before engaging
straight backup mode.
System Camera Views
Use the view that helps you the most when
reversing your vehicle and trailer. You can
use these views in either mode.
Left and right arrows let you see other
views regardless of your trailer angle in rear
split view camera and Trailer Reverse
Guidance view.
Auto mode is the default view if you have
set up Trailer Reverse Guidance. 360 camera. Shows a 360
degree view on the right-hand
side of the screen, with the keep
out zone on the left-hand side of the
screen. Rear view camera. Use this view
when you want to see your trailer
hitch or what is directly behind
your vehicle. Rear split view camera. Shows
a 180 degree view of behind your
vehicle.
Bed camera. Shows the truck
bed and can be used for a fifth
wheel or gooseneck trailer.
Trailer AUX camera. Shows a
rear view camera image of what
is behind your trailer. This
camera needs to be purchased and
separately installed. Trailer Reverse Guidance view.
Shows you a view of the sides of
your truck and your trailer. In
auto mode, this view moves as your trailer
moves so that you do not have to adjust
the camera as you turn. This takes you back to the
360-degree camera system and
out of the Trailer Reverse
Guidance feature. Auto. This feature returns you to
auto view.
Hitch Angle Graphic
After setting up a trailer, the display shows
a small top-view representation of your
truck and trailer.
This representation shows two,
different-colored lines. A black line shows
you where your trailer is in relation to your
vehicle. For Trailer Backup Assist, the white
line represents the amount the trailer can
turn based on knob input. For Trailer
Reverse Guidance, the white line
represents the amount the trailer can turn
based on steering wheel position.
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A small representation shows you two
zones to warn you of a possible jackknife
condition. The view shows your truck and
trailer position and provides visual
feedback to help avoid a jackknife
condition entirely.
The yellow zone indicates you are
approaching the maximum controllable
trailer angle for the system. When your
trailer enters this zone, it is more difficult
to reduce the trailer turn when backing up.
It may be necessary to put your vehicle
back into drive (D) and pull forward to get
the truck and trailer back to an in-line
position.
The red zone indicates you have exceeded
the maximum controllable trailer angle for
the system. Put the truck into drive (D) and
pull forward until your trailer is no longer
in the red zone.
Troubleshooting - Conventional
Trailer
Note:
The system requires a clear view of
the sticker placed on the trailer. You must
keep the camera lens and sticker clean for
the system to operate correctly.
Setup
The system is designed to be used with a
wide variety of trailers. There are some
trailers that do not have a proper surface
and location to mount the sticker. These
trailers are not supported. Attempts to
place the sticker on a surface that does
not meet the sticker placement
requirement listed in Step 3 of the setup
instruction or entering inaccurate
measurements to proceed through setup
can result in improper system function. Accurate measurements are critical for
correct system function. If you need to
check measurements entered or change
them, you can access them through the
instrument cluster. Choose the option to
change the sticker from the change trailer
settings menu. It is not necessary to
remove the sticker if you are just reviewing
or changing measurements.
The following menu warnings or difficulties
may occur during setup. Tips to resolve
them are listed below.
Note:
If you still experience issues with the
system's ability to detect the sticker, see
the information in the next section regarding
sticker lost during system operation.
Measurement A has reached maximum or
minimum value:
• The system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of
9–20 in (23–52 cm) when installed.
Do not attempt to use drawbars that
have a length outside this range as the
system performance degrades and
could cause improper system function.
• Make sure that the measurement being
made is the horizontal distance only
from license plate to the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and makes
it inaccurate. Inaccurate
measurements degrade system
performance and could cause improper
system function. See step 4 of the
setup instruction to review
measurement instructions.
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Measurement B has reached maximum or
minimum value:
•
Make sure that the sticker placement
instruction in step 3 of the setup has
been followed. Stickers placed outside
the allowed zone adversely affects the
system performance and could cause
improper feature function.
• Make sure that the measurement being
made is the horizontal distance only
from center of sticker to the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and
causes an inaccurate value to be
entered into the system. See step 4 of
the setup for additional measurement
instructions.
Measurement C has reached maximum or
minimum value:
• Make sure you follow the sticker
placement instructions in step 3 of the
setup. Stickers placed outside the
allowed zone adversely affect the
system performance and could cause
improper feature function. If you have
met all the criteria for sticker
placement and you see this message,
the sticker is either too far below or too
close to the camera to properly
recognize the sticker. For the system
to operate correctly, the sticker height
must be lowered if you receive the
minimum warning or the sticker height
must be raised if you receive the
maximum warning.
• Only one sticker can be placed on the
trailer for correct system function. The
previous sticker must be removed or
covered so only one sticker is visible to
the camera.
• Measurement B and C must be
measured again if a new sticker is
placed on the trailer. Measurement D has reached maximum or
minimum value:
•
Make sure that the measurement being
made is the horizontal distance only
from tailgate to the center of the single
axle or the center of all the axles on the
trailer. See step 4 of the setup for
additional measurement instructions.
The system does not support trailer
lengths outside the range allowed by
the information display.
System is circling something beside the
sticker or system cannot find the sticker:
• Make sure the rear camera is clean and
the sticker is clearly visible in the
camera image. Clean the camera and
sticker if necessary.
• The camera system uses the entered
measurements to help locate the
sticker. Inaccurate sticker
measurements degrade the system ’s
ability to locate the sticker. Verify the
measurements you enter into the
system are accurate.
• Remove the incorrectly circled label or
decal if possible.
• If you cannot resolve the issue, try a
new sticker location. The sticker
location must still meet the
requirements noted in step 3 of the
setup instructions. Only one sticker can
be placed on the trailer for correct
system function. The previous sticker
must be removed or covered so only
one sticker is visible to the camera.
Calibration
The system monitors various vehicle
parameters to ensure your vehicle is being
driven straight and the trailer is straight
behind your vehicle. Any steering input or
trailer movement pauses the calibration.
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For best results:
•
Use a long, straight, smooth and level
road when attempting to calibrate.
• Drive straight forward.
• Drive between 4–24 mph
(6– 39 km/h).
System Operation
The following warnings or difficulties may
occur during feature operation. Tips to
resolve them are listed below.
Pro Trailer Backup Assist™ System is Not
Available or Trailer Reverse Guidance
System is Not Available:
• The system relies on many
sub-systems in your vehicle to correctly
operate. If those sub-systems are not
correctly operating, the system may
not be available.
• Low battery voltage is a condition that
prevents the system from operating.
Please make sure the battery is
correctly charged if the system is not
available.
• You may need to drive your vehicle
straight forward above
25 mph
(40 km/h) before the system is
available again.
• If the message continues to display,
see your authorized dealer for service.
Pro Trailer Backup Assist™ Driving
Required to Initialize Steering Press Knob
to Exit or Trailer Reverse Guidance Driving
Required to Initialize Steering Press OK to
Exit:
• The steering system needs to learn
internal parameters to fully enable the
feature. Drive your vehicle straight
forward above
25 mph (40 km/h) for
approximately 5 minutes.
• This may occur when your vehicle is
new, the battery voltage is too low, the
battery has been disconnected or your
steering system has been serviced. Sticker lost:
•
If the system cannot initially find the
sticker, it may be necessary for you to
change the lighting conditions by
moving the vehicle and trailer or
waiting until conditions change.
• Check for the following if you receive
the lost sticker message while using
the system.
• Stop your vehicle as soon as the
message displays.
• Make sure the sticker is visible and the
pattern is discernable in the rear view
camera image.
• Clean the sticker and camera to make
sure they are unobstructed.
• Clean the lens with a soft, lint-free
cloth and water.
• Clean the sticker with isopropyl rubbing
alcohol sprayed directly onto the
sticker, and then wipe clean with a soft
cloth.
• Remove any items that may be
blocking the view of the sticker.
Depending on your trailer configuration
and any equipment mounted to your
trailer, it is possible for the sticker to be
blocked from view of the camera as it
rotates on the hitch ball but not be
blocked during setup. Remove the
obstruction if possible. It may be
necessary to remove the sticker from
its current location if the obstruction
cannot be cleared. Place a new sticker
that is visible to the camera in all
positions of the trailer behind your
vehicle.
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•
Placing the sticker on a surface angled
away from the vehicle reduces
performance. Use a drawbar that
positions the trailer level to the ground
when attached to the vehicle. This
typically provides a level surface to
mount the sticker. Place the sticker on
a bracket or other object when no level
surface is available.
• Make sure the entire sticker is on a flat
surface that is completely visible to the
camera. Do not fold the sticker over an
edge on the trailer frame. This can
degrade performance.
• Shadows on the sticker may affect
tracking performance under some
lighting conditions. Moving the sticker
to another location within the allowed
placement area may improve
performance. Use the change sticker
option in the information display menu
if you move the sticker.
• You can change your sticker location
by going into the information display
menu, selecting trailer options,
selecting change trailer settings and
then selecting the change sticker
option. The previous sticker must be
removed. ONLY ONE STICKER
SHOULD BE PLACED ON THE TRAILER
FOR CORRECT SYSTEM FUNCTION. •
The camera system uses the entered
measurements to help locate the
sticker. Inaccurate measurements
reduce the system ’s ability to locate
the sticker. Check the measurements
entered into the system are correct.
Refer to step 4 of setup for instructions
on measurements.
• You can change your measurement by
going into the information display
menu, selecting trailer options,
selecting change trailer setting and
then selecting the change sticker
option. Disregard the prompt to remove
this sticker and continue to the next
step if you only plan to update the
measurements for the current sticker
location.
System does not reverse straight:
• Factors such as the drawbar
connection to the hitch receiver, road
camber, road grade and compliance in
the trailer suspension can influence
how straight the system is able to
reverse your trailer when the knob is
not turned. You can compensate for
the trailer drifting to the right or left by
slowly turning the knob until the trailer
is following your preferred path and
then holding the knob in that position.
If you would like to recalibrate the
system for straight backing, you can do
so with the following procedure.
• Go into the information display menu,
select trailer options, select change
trailer setting and then select the
change sticker option. Your saved
measurements display. Do not change
them but continue to confirm
measurements. Once you confirm the
measurements, the system then
prompts you to perform the calibration
procedure.
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System consistently shows Pro Trailer
Backup Assist™ Stop now Maximum trailer
angle Press Knob to Exit:
•
The system uses your measurements
to determine sticker position and
establish system limits. Accurate
sticker placement and trailer
measurements provide the best
system performance. If you are
consistently receiving this warning, it is
likely there is an issue with sticker
placement or the entered
measurements. Make sure that the
sticker is placed correctly based on
step 3 and the measurements were
made correctly according to step 4.
The troubleshooting guide for trailer
measurements can also be reviewed
for help in making measurements.
• To change sticker location or change
trailer measurements, go into the
information display menu, select trailer
options, select change trailer setting
and then select the change sticker
option.
• If the sticker location needs to be
changed, the previous sticker must be
removed and a new sticker needs to
be placed on the trailer. ONLY ONE
STICKER SHOULD BE PLACED ON THE
TRAILER FOR PROPER SYSTEM
FUNCTION.
• Disregard the prompt to remove this
sticker and continue to the next step if
you only plan to update the
measurements for the current sticker
location. System consistently shows Pro Trailer
Backup Assist™ Stop Now Take Control
of Steering Wheel:
•
The system displays this warning when
it can no longer steer the vehicle and
you must take over steering. There are
four reasons why this warning displays
and additional information regarding
the reason for the warning is available
on the center display.
• The steering wheel is touched when
under system control. Avoid touching
the wheel during system operation.
• The maximum speed for feature
operation is exceeded. System
performance is optimized at slower
speeds. Reverse slowly.
• The sticker was lost by the camera
system. Once your vehicle is stopped,
additional warnings indicate the sticker
was lost. Refer to sticker lost
troubleshooting tips.
• An internal condition for system
operation was not met which requires
your vehicle to return to manual control
of the steering. Using the system for an
extended period of time can cause the
steering system to heat up and turn off
Pro Trailer Backup Assist steering
control to protect itself. The system
may require a cool down time of up to
30 minutes. Keep the system off and
drive forward at a normal speed or
switch the vehicle off.
Note: The system is designed to be used
with the same trailer connection every time
the trailer is chosen from the selection
menu. When using a different drawbar or a
different pin hole on drawbars with more
than one, connecting the drawbar to your
vehicle affects the trailer measurements.
Take the measurements again and update
if required.
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Troubleshooting - Fifth Wheel and
Gooseneck Trailer
Setup
The system is designed to be used with a
wide variety of trailers. There are some
trailers that do not have a proper surface
and location to mount the sensor. These
trailers are not supported. Attempts to
install the sensor in a manner that does
not meet the requirements can result in
improper system function.
To correctly install the trailer sensor:
•
Attach to vertical surface with the
arrows pointed straight up.
• If you are not sure, use a level to check
that the attachment surface is vertical.
• Securely fasten the sensor so that it is
rigidly mounted and does not shake or
wobble.
• Install within the range of the 12 way
connector so that when the trailer
swings the wire harness does not
stretch, pinch or pull.
If the system displays Pro Trailer Backup
Assist™ Sensor Not Detected Refer to
Owner's Manual Press Knob to Exit or
Trailer Reverse Guidance Sensor Not
Detected Refer to Owner's Manual Press
OK to Exit:
• Check that the 12 way connector is fully
inserted into the 12 way socket. The red
rubber seal is not visible when the
connector is fully inserted.
• Check that the wiring harness sensor
connection is fully inserted at the trailer
sensor.
• Check for damaged wiring between the
12 way connector and the trailer sensor.
• If you have a 12 way connector inside
the bed and in the bumper, ensure that
only a single sensor is connected. Note:
If you did not purchase the fifth wheel
prep pack, you need to replace the 7/4 way
trailer connector in your bumper with a 7/12
pin connector. See your authorized dealer.
Calibration
The calibration process is required for the
system to determine the trailer length. The
system supports trailer lengths of 10– 39 ft
(3– 11.94 m) distance from the hitch point
to the center of the axle or axles. The
calibration process consists of a straight
forward drive followed by a turn. During
the straight drive, the system monitors
various vehicle parameters to make sure
your vehicle is being driven straight and the
trailer is straight behind your vehicle. Any
steering input or trailer movement during
this straight drive pauses the calibration.
During the turn, the system monitors
various vehicle parameters to make sure
your vehicle and trailer are correctly
turning.
For best results:
• Use a smooth and level road when
attempting to calibrate.
• Steer and smoothly turn and avoid
abrupt steering inputs.
• Drive between 2 –16 mph (4– 25 km/h)
.
• Make a typical 90 degree corner turn.
Turning too shallow does not allow the
system to calibrate.
The typical calibration process results in
the system displaying messages in the
information display. The system also
displays additional warnings if the vehicle
or trailer motion is not within the
calibration limits.
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