change time FORD F-53 2021 Warranty Guide

3. The New Truck Limited Warranty
LIMITATIONS AND DISCLAIMERSAll of the warranties in this booklet are subject to the following
limitations and disclaimers:
The warranties in this booklet are the only warranties applicable to
your vehicle. There are no other warranties, express or implied,
including, but not limited to, any implied warranties of merchantability
or fitness for a particular purpose. Ford Motor Company does not
assume or authorize anyone to assume for it any other obligation or
liability in connection with your truck or this warranty.
Ford and its dealers reserve the right to make changes in or additions
to vehicles built or sold by them at any time without incurring any
obligation to make the same or similar changes or additions to
vehicles previously built or sold.
Ford and its dealers also reserve the right to provide post-warranty
repairs, conduct recalls, or extend the warranty coverage period for
certain vehicles or vehicle populations, at the sole discretion of Ford.
The fact that Ford has provided such measures to a particular vehicle
or vehicle population in no way obligates Ford to provide similar
accommodations to other owners of similar vehicles.
As a condition of these warranties, you are responsible for properly
using, maintaining, and caring for your vehicle as outlined in your
Owner’s Manual. Ford recommends that you maintain copies of all
maintenance records and receipts for review by Ford.
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SYNC Hands-Free Communications and Entertainment System
If your vehicle is equipped with SYNC, the New Vehicle Limited Warranty
does not cover repairs under certain conditions, such as failure to
provide proper installation environment. The New Vehicle Limited
Warranty does not cover repairs for certain damage or loss, such as:
•Loss of personal recording media, software or data
• Loss, change, or discontinuation of functionality because of:
•system updates to Ford Motor Company software
• non-Ford Motor Company software, or
• obsolescence of vehicle software or hardware
• Damage caused by:
•abnormal use such as insertion of foreign objects, fluid spillage
• unauthorized modification to alter functionality or capability
•
computer or internet viruses, bugs, or malware, such as worms,
Trojan Horses, cancelbots
• installation of unauthorized software, peripherals and attachments
• unauthorized, unapproved and/or incompatible repairs, upgrades and
modification
• the defective function or obsolescence of your cellular phone or digital
media device (for example, inadequate signal reception by the
external antenna, viruses or other software problems)
Other Items and Conditions Not Covered:
•non-Ford parts of your vehicle, for example, parts installed by body
builders or manufacturers other than Ford Motor Company, or damage
to Ford components caused by installation of non-Ford parts other
than ‘‘certified’’ emissions parts
• vehicles that have ever been labeled or branded as ‘‘dismantled,’’
‘‘fire,’’ ‘‘flood,’’ ‘‘rebuilt,’’ ‘‘reconstructed,’’ or ‘‘salvaged;’’ this will void
the New Truck Limited Warranty
• vehicles that have been determined to be a ‘‘total loss’’ by an
insurance company; this will void the New Truck Limited Warranty
• disconnecting or altering the odometer or allowing the odometer to be
inoperative for an extended period of time with the result that the
actual mileage cannot be determined; this will void the New Truck
Limited Warranty
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4. Roadside Service Assistance
(United States, Puerto Rico, and U.S. Virgin Islands)
Your vehicle is covered by the complimentary Ford Roadside Assistance
Program (unless you are driving a daily rental unit). Under this program
Ford will cover:
•Tire change - A flat tire change with good spare, if provided with the
vehicle (except vehicles supplied with tire inflation kit).
• Fuel delivery - Independent service contractors, if not prohibited by
state, local, or municipal law, shall deliver up to 2 gal (7.6L) of
gasoline or 5 gal (18.9L) of diesel fuel.
• Towing to the nearest Ford Motor Company dealership, or towing to
your selling dealership if within 35 miles. The customer is responsible
for all costs over $200 that are related to towing any trailers or towed
vehicles.
• Winching - simple winch out or extraction services required in order
to tow the disabled are covered within 100 feet (30.5 meters) of a
paved road.
• Lockout Assist
• Jump Start/Battery Boost
What Is Not Covered
• Unloading Cargo
• Recovery (e.g., submerged in water/mud)
The Roadside Assistance Program is separate from the New Truck Limited
Warranty, but the Program’s time period runs concurrently with the Basic
Warranty period. Therefore, F-650 and F-750 Trucks are eligible for Roadside
Assistance during the Basic Warranty period (2 years/unlimited miles).
For emergency roadside assistance, call 1-800-241-3673 (FORD),
24 hours a day, 365 days a year.
Daily Rental Units
Ford will cover towing to the nearest Ford Motor Company dealership
for units that must be towed because a covered part has failed during
the Basic Warranty period.
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•Charge air cooler
• Diesel Exhaust Fluid (DEF) System
• Diesel glow plugs and control module
• Diesel particulate filter
• Diesel vacuum pump
• Electronic engine control sensors and switches
• Electronic Engine Control Unit (ECU)*
• Evaporative emission control system
• Exhaust Gas Recirculation (EGR) system
• Exhaust manifolds
• Exhaust pipe (manifold to catalyst)
• Fuel filler tube and cap (gasoline only)
• Fuel injection system
• Fuel injector driver module
• Fuel pump
• Fuel tank (gasoline only)
• Intake manifold
• Malfunction Indicator Light (MIL) system
• Oil filler cap
• Positive Crankcase Ventilation (PCV) system
• Supercharger assembly
• Spark ignition system
• Thermostat
• Throttle body
• Transmission Control Module (TCM)
• Transmission solenoids
• Turbocharger assembly
• Emissions-related bulbs, hoses, clamps, belts, tubes, gaskets, seals,
brackets, connectors, and wiring harnesses used in the above systems
* includes hardware and emission related software changes only
Some of the covered parts may require scheduled maintenance. These
parts are warranted until the time they are first scheduled to be
replaced, according to the schedule in the Owner’s Manual.
WHAT IS NOT COVERED?
Ford may deny you warranty coverage if your vehicle or a part has failed
because of abuse, neglect, improper maintenance, unapproved modifications,
or any items included in What Is Not Covered?
, pages 12-15.
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9. Ford Protect Extended Service Plan
MORE PROTECTION FOR YOUR VEHICLE
You can get more protection for your new truck by purchasing a Ford
Protect Extended Service Plan (Ford Protect ESP). Ford Protect ESP
service contracts are backed by Ford Motor Company or subsidiaries of
Ford Motor Company (examples are but not limited to: Ford Motor
Service Company or the American Road Insurance Company). Ford
Protect plans provide up to 7 years and 250,000 miles, or 10,000 hours of
coverage.
They provide:
•benefits during the warranty period, depending on the plan you
purchase can be: coverage for certain maintenance and wear items,
lost key replacement, other plans are available;
• protection against covered repair costs and continuing Roadside
Service Assistance benefits after your Bumper to Bumper Warranty
expires.
You may purchase Ford Protect ESP from any Ford Motor Company
dealer. There are several Ford Protect ESP plans available in various
time, distance and deductible combinations. Each plan is tailored to fit
your own driving and vehicle ownership needs, including reimbursement
for towing.
When you purchase Ford Protect ESP, you receive peace-of-mind
protection throughout the United States, Canada and Mexico, provided
by a network of more than 3,200 Ford Motor Company dealers.
NOTE: Repairs performed outside the United States, Canada, Mexico,
Guam or Puerto Rico, Virgin Islands, American Samoa, and District of
Columbia are not eligible for Ford Protect ESP coverage.
This information is subject to change. Ask your dealer for complete
details about Ford Protect ESP coverage.
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