FORD F-59 2022 Warranty Guide

Damage Caused by Improper Maintenance
The New Truck Limited Warranty does not cover damage caused
by failure to maintain the vehicle, improperly maintaining the
vehicle, or using the wrong part, fuel, oil, lubricants, or fluids. See
the Owner’s Manual for proper ways to maintain the vehicle.
Failure to perform maintenance as specified in the Owner’s
Manual will invalidate or void warranty coverage on parts
affected by the lack of maintenance.
Maintenance/Wear
The New Truck Limited Warranty does not cover: (1) parts and
labor needed to maintain the vehicle; and (2) the replacement of
parts due to normal wear and tear. You, as the owner, are
responsible for these items. Here are examples:
• replacement of filters, windshield wiper blades, brake linings,clutch linings, and engine belts and hoses
• wheel alignment and tire balancing (unless required by a warranty repair)
• adjustments such as wheel balancing, wheel alignment, and headlight alignment
• adjustments to the mechanical valves, belts, transmission, clutch systems, and brake systems
• cleaning of fuel, cooling, and brake systems
• addition of fluids such as engine oil and washer fluid
• tightening of nuts, bolts, and fittings
Some maintenance and wear items have limited coverage, as
follows:
• wiper blade replacements are not covered beyond 6 months in service, regardless of miles driven
• brake pad/lining replacements are not covered beyond 12 months or 18,000 miles, whichever occurs first
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SYNC Hands-Free Communications and Entertainment
System
If your vehicle is equipped with SYNC, the New Vehicle Limited
Warranty does not cover repairs under certain conditions, such as
failure to provide proper installation environment. The New
Vehicle Limited Warranty does not cover repairs for certain
damage or loss, such as:
• Loss of personal recording media, software or data
• Loss, change, or discontinuation of functionality because of:• system updates to Ford Motor Company software
• non-Ford Motor Company software, or
• obsolescence of vehicle software or hardware
• Damage caused by: • abnormal use such as insertion of foreign objects, fluid
spillage
• unauthorized modification to alter functionality or capability
• computer or internet viruses, bugs, or malware, such asworms, Trojan Horses, cancelbots
• installation of unauthorized software, peripherals and
attachments
• unauthorized, unapproved and/or incompatible repairs, upgrades and modification
• the defective function or obsolescence of your cellular phone or digital media device (for example, inadequate signal
reception by the external antenna, viruses or other software
problems)
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Other Items and Conditions Not Covered:
• non-Ford parts of your vehicle, for example, parts installed bybody builders or manufacturers other than Ford Motor
Company, or damage to Ford components caused by
installation of non-Ford parts other than ‘‘certified’’ emissions
parts
• vehicles that have ever been labeled or branded as ‘‘dismantled,’’ ‘‘fire,’’ ‘‘flood,’’ ‘‘rebuilt,’’ ‘‘reconstructed,’’ or
‘‘salvaged;’’ this will void the New Truck Limited Warranty
• vehicles that have been determined to be a ‘‘total loss’’ by an insurance company; this will void the New Truck Limited
Warranty
• disconnecting or altering the odometer or allowing the odometer to be inoperative for an extended period of time with
the result that the actual mileage cannot be determined; this
will void the New Truck Limited Warranty
• if the component that caused the failure is beyond coverage and damages a component with remaining coverage, the entire
repair is NOT reimbursable
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4. Roadside Service Assistance
(United States, Puerto Rico, and U.S. Virgin Islands)
Your vehicle is covered by the complimentary Ford Roadside
Assistance Program (unless you are driving a daily rental unit).
Under this program Ford will cover:
• Tire change - A flat tire change with good spare, if providedwith the vehicle (except vehicles supplied with tire inflation
kit).
• Fuel delivery - Independent service contractors, if not prohibited by state, local, or municipal law, shall deliver up to
2 gal (7.6L) of gasoline or 5 gal (18.9L) of diesel fuel.
• Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles. The
customer is responsible for all costs over $200 that are related
to towing any trailers or towed vehicles.
• Winching - simple winch out or extraction services required in order to tow the disabled are covered within 100 feet (30.5
meters) of a paved road.
• Lockout Assist
• Jump Start/Battery Boost
What Is Not Covered
• Unloading Cargo
• Recovery (e.g., submerged in water/mud)
The Roadside Assistance Program is separate from the New
Truck Limited Warranty, but the Program's time period runs
concurrently with the Basic Warranty period. Therefore, F-650
and F-750 Trucks are eligible for Roadside Assistance during the
Basic Warranty period (2 years/unlimited miles). If the reason for
the vehicle disablement is later found to be covered by a Ford or
Lincoln Protect extended service plan, you may seek
reimbursement for a tow charge under that plan.
For emergency roadside assistance, call 1-800-241-3673 (FORD),
24 hours a day, 365 days a year.
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Daily Rental Units
Ford will cover towing to the nearest Ford Motor Company
dealership for units that must be towed because a covered part
has failed during the Basic Warranty period.
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5. Federal requirements for emissions warranties
FEDERAL EMISSIONS DEFECT WARRANTY
Under the Federal Emissions Defect Warranty, Ford warrants to
you, the owner of any 2022-model F-600/F-650/F-750/F53/F59
Over 19,500 lbs. GVWR truck that:
• Your truck or engine is designed, built, and equipped toconform, at the time it is sold, with the emissions regulations of
the U.S. Environmental Protection Agency (EPA).
• Your truck or engine is free from emission-related defects in factory-supplied materials and workmanship, which are
defects that could prevent the truck or engine from conforming
with applicable EPA regulations.
• You will not be charged for repair, replacement, or adjustment of parts containing an emissions-related defect listed in the
following What Is Covered? section.
WHAT IS COVERED?
F-600/F-650/F-750/F53/F59 Over 19,500 lbs. GVWR trucks are
provided Federal Emissions Defect Warranty for 5 years or
50,000 miles (whichever occurs first) for gasoline engines and 5
years or 100,000 miles (whichever occurs first) for Ford diesel
engines. Warranty coverage of 5 years or 100,000 miles
(whichever occurs first) is included for components whose
failure would increase the vehicle’s emissions of air conditioning
refrigerants. Trucks designated as a "VOCATIONAL TRUCK" on
the driver’s door "VEHICLE EMISSION CONTROL INFORMATION"
label receive tire warranty coverage for defects that affect
compliance with greenhouse gas requirements for 2 years or
24,000 miles (whichever occurs first). The following is a general
list of components that are covered by the Federal Emissions
Defect Warranty. If you would like more detailed information
concerning specific parts covered by Ford warranty, ask your
dealer.
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For F-600/F-650/F-750/F53/F59 Over 19,500 lbs. GVWR
trucks,the Ford warranty covers the following if they are Ford
parts:
• Air Induction System
• Catalytic Converter (including Selective Catalytic Reduction and Diesel Oxidation Catalysts)
• Charge air cooler
• Diesel Exhaust Fluid (DEF) System
• Diesel glow plugs and control module
• Diesel particulate filter
• Diesel vacuum pump
• Electronic engine control sensors and switches
• Electronic Engine Control Unit (ECU)*
• Evaporative emission control system
• Exhaust Gas Recirculation (EGR) system
• Exhaust manifolds
• Exhaust pipe (manifold to catalyst)
• Fuel filler tube and cap (gasoline only)
• Fuel injection system
• Fuel injector driver module
• Fuel pump
• Fuel tank (gasoline only)
• Intake manifold
• Malfunction Indicator Light (MIL) system
• Oil filler cap
• Positive Crankcase Ventilation (PCV) system
• Supercharger assembly
• Spark ignition system
• Thermostat
• Throttle body
• Transmission Control Module (TCM)
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• Transmission solenoids
• Turbocharger assembly
• Emissions-related bulbs, hoses, clamps, belts, tubes, gaskets,seals, brackets, connectors, and wiring harnesses used in the
above systems
* includes hardware and emission related software changes
only
Some of the covered parts may require scheduled maintenance.
These parts are warranted until the time they are first scheduled
to be replaced, according to the schedule in the Owner’s Manual.
WHAT IS NOT COVERED?
Ford may deny you warranty coverage if your vehicle or a part has
failed because of abuse, neglect, improper maintenance,
unapproved modifications, or any items included in What Is Not
Covered?, pages 18-22.
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6. California requirements for emissions warranty
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and Ford are pleased to
explain the emission control system warranty on your
2022-model vehicle. In California, new motor vehicles must be
designed, built, and equipped to meet the State's stringent
anti-smog standards. Ford must warrant the emission control
system on your vehicle for the periods of time listed below,
provided there has been no abuse, neglect, or improper
maintenance of your vehicle.
Your emission control system may include parts such as the fuel
injection system, the ignition system, catalytic converter, and
engine computer. Also included may be hoses, belts, connectors,
and other emission-related assemblies.
Where a warrantable condition exists, Ford will repair your
vehicle at no cost to you including diagnosis, parts, and labor.
MANUFACTURER'S WARRANTY COVERAGE
F-600/F-650/F-750/F53/F59 Over 19,500 lbs. GVWR trucks are
provided California emissions warranty coverage for 5 years or
50,000 miles (whichever occurs first) for gasoline engines, 5
years or 100,000 miles (whichever occurs first) for 2021 and
earlier engine model year diesel engines, and 5 years or 150,000
miles (whichever occurs first) for 2022 and later engine model
year diesel engines. Components whose failure would increase
the vehicle’s emissions of air conditioning refrigerants are
warranted for 5 years or 50,000 miles (whichever occurs first)
for gasoline engines and 5 years or 100,000 miles (whichever
occurs first) for diesel engines. Trucks designated as a
"VOCATIONAL TRUCK" on the driver’s door "VEHICLE EMISSION
CONTROL INFORMATION" label receive tire warranty coverage
for defects that affect compliance with greenhouse gas
requirements for 2 years or 24,000 miles (whichever occurs first)
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If an emissions-related part on your vehicle is defective, the part
will be repaired or replaced by Ford. This is your emission control
systemDefects Warranty.
Vehicles Eligible For California Emissions Warranty Coverage
California emission warranty coverage applies if your vehicle
meets the following two criteria:
• Your vehicle is registered in California, Maine, New York (gasoline only), or Pennsylvania and
• Your vehicle is certified for sale in California, as indicated on the important engine information label.
OWNER'S WARRANTY RESPONSIBILITIES
As the vehicle owner, you are responsible for the performance of
the required maintenance listed in your owner's manual. Ford
recommends that you retain all receipts covering maintenance
on your vehicle, but Ford cannot deny warranty coverage solely
for the lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
You are responsible for presenting your vehicle to a Ford dealer
as soon as a problem exists. The warranty repairs should be
completed in a reasonable amount of time, not to exceed 30
days.
As the vehicle owner, you should also be aware that Ford may
deny you warranty coverage if your vehicle or a part has failed
due to abuse, neglect, improper maintenance, or unapproved
modifications.
If you have questions regarding your warranty rights and
responsibilities, or if you want to report what you believe to be
violations of the terms of this warranty, you may contact the
Fleet Customer Relationship Center at 1-800-343-5338 or
contact:
California Air Resources Board
9528 Telstar Avenue
El Monte, California 91731
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