4. Roadside Service Assistance
(United States, Puerto Rico, and U.S. Virgin Islands)
Your vehicle is covered by the complimentary Ford Roadside
Assistance Program (unless you are driving a daily rental unit).
Under this program Ford will cover:
• Tire change - A flat tire change with good spare, if providedwith the vehicle (except vehicles supplied with tire inflation
kit).
• Fuel delivery - Independent service contractors, if not prohibited by state, local, or municipal law, shall deliver up to
2 gal (7.6L) of gasoline or 5 gal (18.9L) of diesel fuel.
• Towing to the nearest Ford Motor Company dealership, or towing to your selling dealership if within 35 miles. The
customer is responsible for all costs over $200 that are related
to towing any trailers or towed vehicles.
• Winching - simple winch out or extraction services required in order to tow the disabled are covered within 100 feet (30.5
meters) of a paved road.
• Lockout Assist
• Jump Start/Battery Boost
What Is Not Covered
• Unloading Cargo
• Recovery (e.g., submerged in water/mud)
The Roadside Assistance Program is separate from the New
Truck Limited Warranty, but the Program's time period runs
concurrently with the Basic Warranty period. Therefore, F-650
and F-750 Trucks are eligible for Roadside Assistance during the
Basic Warranty period (2 years/unlimited miles). If the reason for
the vehicle disablement is later found to be covered by a Ford or
Lincoln Protect extended service plan, you may seek
reimbursement for a tow charge under that plan.
For emergency roadside assistance, call 1-800-241-3673 (FORD),
24 hours a day, 365 days a year.
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