maintenance FORD F-59 2022 Warranty Guide

MAINTAIN YOUR VEHICLE PROPERLY
Your vehicle contains an Owner’s Manual which indicates the
scheduled maintenance required for your vehicle. Proper
maintenance guards against major repair expenses resulting
from neglect or inadequate maintenance, and may help increase
the value you receive when you sell or trade your vehicle.
It is your responsibility to make sure all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform maintenance as
specified in the Owner’s Manual will invalidate warranty coverage on
parts affected by the lack of maintenance. Make sure that receipts
for completed maintenance work are retained with the vehicle.
Your Ford Motor Company dealer has factory-trained technicians
who can perform the required maintenance using genuine Ford
parts. The dealership looks forward to meeting your every service
need to maximize your satisfaction with your vehicle.
DO WARRANTIES APPLY IN OTHER COUNTRIES?
TheNew Truck Limited Warranty and theEmissions Warranty
described in this booklet apply to your vehicle if:
• it was originally purchased through Ford Export Operation dealers or the Military Sales Program; or
•
it was originally sold or leased by Ford Motor Company or one of
its dealers in the United States or U.S. Federalized Territories, and
it was originally registered/licensed and operated in the United
States, U.S. Federalized Territories, or Canada.
If you meet either of these two requirements, you do have warranty
coverage when you travel with this vehicle outside the United
States, U.S. Federalized Territories, or Canada. In some cases,
however, you may have to pay the servicing Ford dealer in a foreign
country for a repair that is covered under U.S. warranty. If this
happens, be sure to save the paid repair order or invoice. You
should present this document to a U.S. Ford Motor Company dealer
for warranty refund consideration. Refer to www.fleet.ford.com for
additional customer assistance reference information.
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3. The New Truck Limited Warranty
LIMITATIONS AND DISCLAIMERS
All of the warranties in this booklet are subject to the following
limitations and disclaimers:
The warranties in this booklet are the only warranties
applicable to your vehicle. There are no other warranties,
express or implied, including, but not limited to, any implied
warranties of merchantability or fitness for a particular
purpose. Ford Motor Company does not assume or authorize
anyone to assume for it any other obligation or liability in
connection with your truck or this warranty.
Ford and its dealers reserve the right to make changes in or
additions to vehicles built or sold by them at any time without
incurring any obligation to make the same or similar changes
or additions to vehicles previously built or sold.
Ford and its dealers also reserve the right to provide
post-warranty repairs, conduct recalls, or extend the warranty
coverage period for certain vehicles or vehicle populations, at
the sole discretion of Ford. The fact that Ford has provided
such measures to a particular vehicle or vehicle population in
no way obligates Ford to provide similar accommodations to
other owners of similar vehicles.
As a condition of these warranties, you are responsible for
properly using, maintaining, and caring for your vehicle as
outlined in your Owner’s Manual. Ford recommends that you
maintain copies of all maintenance records and receipts for
review by Ford.
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Damage Caused by Improper Maintenance
The New Truck Limited Warranty does not cover damage caused
by failure to maintain the vehicle, improperly maintaining the
vehicle, or using the wrong part, fuel, oil, lubricants, or fluids. See
the Owner’s Manual for proper ways to maintain the vehicle.
Failure to perform maintenance as specified in the Owner’s
Manual will invalidate or void warranty coverage on parts
affected by the lack of maintenance.
Maintenance/Wear
The New Truck Limited Warranty does not cover: (1) parts and
labor needed to maintain the vehicle; and (2) the replacement of
parts due to normal wear and tear. You, as the owner, are
responsible for these items. Here are examples:
• replacement of filters, windshield wiper blades, brake linings,clutch linings, and engine belts and hoses
• wheel alignment and tire balancing (unless required by a warranty repair)
• adjustments such as wheel balancing, wheel alignment, and headlight alignment
• adjustments to the mechanical valves, belts, transmission, clutch systems, and brake systems
• cleaning of fuel, cooling, and brake systems
• addition of fluids such as engine oil and washer fluid
• tightening of nuts, bolts, and fittings
Some maintenance and wear items have limited coverage, as
follows:
• wiper blade replacements are not covered beyond 6 months in service, regardless of miles driven
• brake pad/lining replacements are not covered beyond 12 months or 18,000 miles, whichever occurs first
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• Transmission solenoids
• Turbocharger assembly
• Emissions-related bulbs, hoses, clamps, belts, tubes, gaskets,seals, brackets, connectors, and wiring harnesses used in the
above systems
* includes hardware and emission related software changes
only
Some of the covered parts may require scheduled maintenance.
These parts are warranted until the time they are first scheduled
to be replaced, according to the schedule in the Owner’s Manual.
WHAT IS NOT COVERED?
Ford may deny you warranty coverage if your vehicle or a part has
failed because of abuse, neglect, improper maintenance,
unapproved modifications, or any items included in What Is Not
Covered?, pages 18-22.
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6. California requirements for emissions warranty
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and Ford are pleased to
explain the emission control system warranty on your
2022-model vehicle. In California, new motor vehicles must be
designed, built, and equipped to meet the State's stringent
anti-smog standards. Ford must warrant the emission control
system on your vehicle for the periods of time listed below,
provided there has been no abuse, neglect, or improper
maintenance of your vehicle.
Your emission control system may include parts such as the fuel
injection system, the ignition system, catalytic converter, and
engine computer. Also included may be hoses, belts, connectors,
and other emission-related assemblies.
Where a warrantable condition exists, Ford will repair your
vehicle at no cost to you including diagnosis, parts, and labor.
MANUFACTURER'S WARRANTY COVERAGE
F-600/F-650/F-750/F53/F59 Over 19,500 lbs. GVWR trucks are
provided California emissions warranty coverage for 5 years or
50,000 miles (whichever occurs first) for gasoline engines, 5
years or 100,000 miles (whichever occurs first) for 2021 and
earlier engine model year diesel engines, and 5 years or 150,000
miles (whichever occurs first) for 2022 and later engine model
year diesel engines. Components whose failure would increase
the vehicle’s emissions of air conditioning refrigerants are
warranted for 5 years or 50,000 miles (whichever occurs first)
for gasoline engines and 5 years or 100,000 miles (whichever
occurs first) for diesel engines. Trucks designated as a
"VOCATIONAL TRUCK" on the driver’s door "VEHICLE EMISSION
CONTROL INFORMATION" label receive tire warranty coverage
for defects that affect compliance with greenhouse gas
requirements for 2 years or 24,000 miles (whichever occurs first)
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If an emissions-related part on your vehicle is defective, the part
will be repaired or replaced by Ford. This is your emission control
systemDefects Warranty.
Vehicles Eligible For California Emissions Warranty Coverage
California emission warranty coverage applies if your vehicle
meets the following two criteria:
• Your vehicle is registered in California, Maine, New York (gasoline only), or Pennsylvania and
• Your vehicle is certified for sale in California, as indicated on the important engine information label.
OWNER'S WARRANTY RESPONSIBILITIES
As the vehicle owner, you are responsible for the performance of
the required maintenance listed in your owner's manual. Ford
recommends that you retain all receipts covering maintenance
on your vehicle, but Ford cannot deny warranty coverage solely
for the lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
You are responsible for presenting your vehicle to a Ford dealer
as soon as a problem exists. The warranty repairs should be
completed in a reasonable amount of time, not to exceed 30
days.
As the vehicle owner, you should also be aware that Ford may
deny you warranty coverage if your vehicle or a part has failed
due to abuse, neglect, improper maintenance, or unapproved
modifications.
If you have questions regarding your warranty rights and
responsibilities, or if you want to report what you believe to be
violations of the terms of this warranty, you may contact the
Fleet Customer Relationship Center at 1-800-343-5338 or
contact:
California Air Resources Board
9528 Telstar Avenue
El Monte, California 91731
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WHAT REPLACEMENT PARTS SHOULD I USE?
Ford recommends that you use genuine Ford replacement parts.
However, when you are having non-warranty work done on your
vehicle, you may choose to use non-Ford parts.
If you decide to use non-Ford parts, be sure they are equivalent to
Ford parts in performance, quality, and durability. If you use
replacement parts that are not equivalent to Ford parts, your
truck's emissions control systems may not work as effectively
and you may jeopardize your emissions warranty coverage.
For trucks within the warranty period, Ford will repair at no cost
to the owner, under the Federal Emissions Warranty, covered
emission failures caused by properly installed Ford parts or
non-Ford parts that have been ‘‘certified’’ by the U.S.
Environmental Protection Agency (EPA). Ford is not responsible
for the cost of repairing any emission failures caused by non-Ford
parts that have not been ‘‘certified’’ by the EPA.
NOTE: FEDERAL WARRANTY ONLY The maintenance,
replacement, or repair of emissions control devices or
systems, the cost of which is not covered by the warranties,
can be performed by any automotive establishment or
individual using non-Ford parts.33

PROPER MAINTENANCE PRESERVES YOUR WARRANTY
If you do not maintain your vehicle properly, Ford may have the
right to deny you warranty coverage.
To have repairs made under this warranty, you may have to show
that you have followed Ford's instructions on properly
maintaining and using your vehicle. You will find these
instructions in your Owner’s Manual and Service Guide. Be sure to
save your service receipts and to keep accurate records of all
maintenance work.
If you are not satisfied with the handling of a warranty matter,
see Customer Assistance address on the inside front cover of this
guide or call the Fleet Customer Relationship Center at
1-800-343-5338.
If you need more information about getting service under the
Federal Emissions Defect Warranty, or if you want to report what
you believe to be violations of the terms of this warranty, you
may contact:
U.S Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]
CUSTOMER ASSISTANCE
If you are not satisfied with the handling of a warranty matter,
seeCustomer Assistance, on the inside front cover, and Better
Business Bureau (BBB) AUTO LINE program,page38.
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9. Ford Protect Extended Service Plan
MORE PROTECTION FOR YOUR VEHICLE
You can get more protection for your new truck by purchasing a
Ford Protect Extended Service Plan (Ford Protect ESP). Ford
Protect ESP service contracts are backed by Ford Motor
Company or subsidiaries of Ford Motor Company (examples are
but not limited to: Ford Motor Service Company or the American
Road Insurance Company). Ford Protect plans provide up to 7
years and 250,000 miles, or 10,000 hours of coverage.
They provide:
• benefits during the warranty period, depending on the plan youpurchase can be: coverage for certain maintenance and wear
items, lost key replacement, other plans are available;
• protection against covered repair costs and continuing Roadside Service Assistance benefits after your Bumper to
Bumper Warranty expires.
You may purchase Ford Protect ESP from any Ford Motor
Company dealer. There are several Ford Protect ESP plans
available in various time, distance and deductible combinations.
Each plan is tailored to fit your own driving and vehicle ownership
needs, including reimbursement for towing.
When you purchase Ford Protect ESP, you receive peace-of-mind
protection throughout the United States, Canada and Mexico,
provided by a network of more than 3,200 Ford Motor Company
dealers.
NOTE: Repairs performed outside the United States, Canada,
Mexico, Guam or Puerto Rico, Virgin Islands, American Samoa,
and District of Columbia are not eligible for Ford Protect ESP
coverage.
This information is subject to change. Ask your dealer for
complete details about Ford Protect ESP coverage.
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