mileage FORD F-600 2021 Warranty Guide

7. ADDITIONAL INFORMATION ABOUT YOUREMISSIONS WARRANTY COVERAGE, UNDER
FEDERAL AND CALIFORNIA REQUIREMENTS 22
8. NOISE EMISSIONS WARRANTY 24
9. FORD PROTECT EXTENDED SERVICE PLAN 25
10. HOW TO APPLY FOR A DELAYED WARRANTY START DATE OR IN-TRANSIT MILEAGE
ACCUMULATION EXTENSION 26

2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with all your
automotive needs. Please follow the procedures outlined inCustomer
Assistance on the front page of this booklet.
If you require assistance directly from Ford Motor Company, contact the
Fleet Customer Information Center at 1-800-343-5338, or refer to
www.fleet.ford.com.
KNOW WHEN YOUR WARRANTY BEGINS
Your Warranty Start Date is the day you take delivery of your new
vehicle or the day it is first put into service, whichever occurs first.
Under certain conditions, you may be eligible to request a delayed
warranty start date or intransit mileage accumulation extension. See
page 26 to see if you are eligible and for instructions on how to apply for
this change.
CHECK YOUR VEHICLE
We try to check vehicles carefully at the assembly plant and the
dealership, and we usually correct any damage to paint, sheet metal,
upholstery, or other appearance items. But occasionally something may
slip past us, and a customer may find that a vehicle was damaged before
he or she took delivery. If you see any damage when you receive your
vehicle, notify your dealership within one week of the delivery date.
2

SYNC Hands-Free Communications and Entertainment System
If your vehicle is equipped with SYNC, the New Vehicle Limited Warranty
does not cover repairs under certain conditions, such as failure to
provide proper installation environment. The New Vehicle Limited
Warranty does not cover repairs for certain damage or loss, such as:
•Loss of personal recording media, software or data
• Loss, change, or discontinuation of functionality because of:
•system updates to Ford Motor Company software
• non-Ford Motor Company software, or
• obsolescence of vehicle software or hardware
• Damage caused by:
•abnormal use such as insertion of foreign objects, fluid spillage
• unauthorized modification to alter functionality or capability
•
computer or internet viruses, bugs, or malware, such as worms,
Trojan Horses, cancelbots
• installation of unauthorized software, peripherals and attachments
• unauthorized, unapproved and/or incompatible repairs, upgrades and
modification
• the defective function or obsolescence of your cellular phone or digital
media device (for example, inadequate signal reception by the
external antenna, viruses or other software problems)
Other Items and Conditions Not Covered:
•non-Ford parts of your vehicle, for example, parts installed by body
builders or manufacturers other than Ford Motor Company, or damage
to Ford components caused by installation of non-Ford parts other
than ‘‘certified’’ emissions parts
• vehicles that have ever been labeled or branded as ‘‘dismantled,’’
‘‘fire,’’ ‘‘flood,’’ ‘‘rebuilt,’’ ‘‘reconstructed,’’ or ‘‘salvaged;’’ this will void
the New Truck Limited Warranty
• vehicles that have been determined to be a ‘‘total loss’’ by an
insurance company; this will void the New Truck Limited Warranty
• disconnecting or altering the odometer or allowing the odometer to be
inoperative for an extended period of time with the result that the
actual mileage cannot be determined; this will void the New Truck
Limited Warranty
15

10. How to apply for a delayed warranty start dateor in-transit mileage accumulation extension
You may be eligible to request a delayed warranty start date and/or
in-transit mileage accumulation extension if:
•you purchased your truck from someone who is not a Ford dealer,
such as a body company (i.e., bus body manufacturer, crane and
special equipment company, etc.); or
• the truck was not put into service immediately after you purchased it
because it was delivered to a firm to have a special body or special
equipment installed; or
• your new truck was driven (not transported) from the assembly plant
to the dealer or to a body company and then to the dealer or other
locations.
If one of these conditions applies to you, work with your Ford dealer to
establish the correct warranty start date or in-transit mileage
accumulation extension for your new truck. Be sure to keep a copy of
the documents should you need a warranty repair in the future. You will
need your sales invoice and/or state registration that shows the date that
your specially equipped truck was delivered to you.
Important: Failure to request a delayed warranty start date or
in-transmit mileage accumulation extension may reduce the
period of effective warranty coverage.
26