service schedule FORD F SERIES MOTORHOME AND COMMERCIAL CHASSIS 2016 13.G Owners Manual

Driving Hints
Breaking-In........................................................51
Reduced Engine Performance...................51
Economical Driving.........................................51
Driving Through Water..................................52
Roadside Emergencies
Roadside Assistance.....................................53
Hazard Warning Flashers............................54
Jump Starting the Vehicle...........................54
Customer Assistance
Getting the Services You Need..................57
In California (U.S. Only)...............................58
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................59
Utilizing the Mediation/ArbitrationProgram (Canada Only).........................59
Getting Assistance Outside the U.S. andCanada..........................................................60
Ordering Additional Owner'sLiterature........................................................61
Reporting Safety Defects (U.S.Only)................................................................61
Reporting Safety Defects (CanadaOnly)...............................................................62
Fuses
Fuse Specification Chart.............................63
Changing a Fuse............................................80
Maintenance
General Information.......................................81
Under Hood Overview..................................82
Engine Oil Dipstick.........................................83
Engine Oil Check............................................83
Oil Change Indicator Reset.........................83
Engine Coolant Check..................................84
Automatic Transmission FluidCheck..............................................................87
Brake Fluid Check..........................................88
Power Steering Fluid Check.......................90
Fuel Filter............................................................91
Changing the 12V Battery.............................91
Changing the Engine Air Filter...................93
Vehicle Care
General Information.....................................94
Cleaning the Exterior....................................94
Cleaning the Engine......................................94
Cleaning the Alloy Wheels.........................95
Vehicle Storage...............................................95
Wheels and Tires
Tire Care............................................................98
Using Snow Chains.......................................113
Changing a Road Wheel.............................114
Technical Specifications.............................117
Capacities and Specific-ations
Engine Specifications..................................118
Motorcraft Parts.............................................118
Vehicle Identification Number.................120
Vehicle Certification Label........................120
Transmission Code Designation..............121
Capacities and Specifications.................122
Extended Service Plan(ESP)
Extended Service Plan (ESP)..................126
Scheduled Maintenance
General Maintenance Information.........128
Normal Scheduled Maintenance.............131
Special Operating Conditions ScheduledMaintenance...............................................133
Scheduled Maintenance Record............135
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REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicledevelopment we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
You risk death or serious injury toyourself and others if you do notfollow the instruction highlighted bythe warning symbol. Failure to follow thespecific warnings and instructions couldresult in personal injury.
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
On-board Diagnostics (OBD-II)
Your vehicle’s On-board Diagnostics(OBD-II) system has a data port fordiagnostics, repair and reprogrammingservices with diagnostic scan tools.Installing a non-Ford-approvedaftermarket OBD plug-in device that usesthe port during normal driving, for example
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Keep a record for at least 1 month andrecord the type of driving (city or highway).This provides an accurate estimate of thevehicle’s fuel economy under currentdriving conditions. Additionally, keepingrecords during summer and winter showhow temperature impacts fuel economy.In general, lower temperatures mean lowerfuel economy.
Conditions
•Heavily loading a vehicle or towing atrailer may reduce fuel economy at anyspeed.
•Carrying unnecessary weight mayreduce fuel economy (approximately1 mpg [0.4 km/L] is lost for every 400pounds [180 kilograms] of weightcarried).
•Adding certain accessories to yourvehicle (for example bug deflectors,rollbars/light bars, running boards, skiracks) may reduce fuel economy.
•Using fuel blended with alcohol maylower fuel economy.
•Fuel economy may decrease with lowertemperatures during the first 8–10miles (12–16 kilometers) of driving.
•Driving on flat terrain offers improvedfuel economy as compared to drivingon hilly terrain.
•Transmissions give their best fueleconomy when operated in the topcruise gear and with steady pressureon the gas pedal.
•Close windows for high speed driving.
EMISSION CONTROL SYSTEM
WARNINGS
Do not park, idle, or drive your vehiclein dry grass or other dry ground cover.The emission system heats up theengine compartment and exhaust system,which can start a fire.
Exhaust leaks may result in entry ofharmful and potentially lethal fumesinto the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your dealer inspect yourvehicle immediately. Do not drive if yousmell exhaust fumes.
Your vehicle is equipped with variousemission control components and acatalytic converter that will enable yourvehicle to comply with applicable exhaustemission standards. To make sure that thecatalytic converter and other emissioncontrol components continue to workproperly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use parts other than Ford, Motorcraftor Ford-authorized parts for maintenancereplacements, or for service ofcomponents affecting emission control,such non-Ford parts should be theequivalent to genuine Ford Motor Companyparts in performance and durability.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
Another chapter of this manual containsload specification terms found on the tirelabel and Safety Compliance label andinstructions on calculating your vehicle'sload. See Load Limit (page 38).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Hitches
Do not use a hitch that either clamps ontothe bumper or attaches to the axle.
Distribute the trailer load so 10-15% of thetotal trailer weight is on the tongue.
Weight-Distributing Hitches
WARNING
Do not adjust a weight-distributinghitch to any position where the rearbumper of the vehicle is higher thanit was before attaching the trailer. Doingso will defeat the function of theweight-distributing hitch, which may causeunpredictable handling, and could resultin serious personal injury.
When hooking-up a trailer using aweight-distributing hitch, always use thefollowing procedure:
1.Park the loaded vehicle, without thetrailer, on a level surface.
2.Measure the height to the top of yourvehicle’s front wheel opening on thefender. This is H1.
3.Securely attach the loaded trailer toyour vehicle without theweight-distributing bars connected.
4.Measure the height to the top of yourvehicle’s front wheel opening on thefender a second time. This is H2.
5.Install and adjust the tension in theweight-distributing bars so that theheight of your vehicle’s front wheelopening on the fender is approximatelyhalfway between H1 and H2.
6.Check that the trailer is level or slightlynose down toward your vehicle. If not,adjust the ball height accordingly andrepeat Steps 1-6.
7.Lock the bar tension adjuster in place.
8.Check that the trailer tongue securelyattaches and locks onto the hitch.
9.Install safety chains, lighting and trailerbrake controls as required by law or thetrailer manufacturer.
Safety Chains
Note:Never attach safety chains to thebumper.
Always connect the safety chains to thehook retainers of your vehicle hitch.
To connect the safety chains, cross themunder the trailer tongue and allow enoughslack for turning tight corners. Do not allowthe chains to drag on the ground.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Online
Additional information and resources areavailable online at www.fordowner.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1.Contact your Sales Representative orService Advisor at your selling/servicingauthorized dealer.
2.If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3.If you require assistance or clarificationon Ford Motor Company policies,please contact the Ford CustomerRelationship Center.
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THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you have
already taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
To help you service your vehicle, weprovide scheduled maintenanceinformation which makes tracking routineservice easy. See ScheduledMaintenance (page 128).
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift to park(P).
2.Switch off the engine.
3.Block the wheels.
Working with the Engine On
WARNING
To reduce the risk of vehicle damageand/or personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
1.Set the parking brake and shift to park(P).
2.Block the wheels
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The transmission fluid should be in thisrange if at normal operating temperature196°F - 215°F (91°C - 102°C).
The transmission fluid should be checkedat normal operating temperature 196°F -215°F (91°C - 102°C) on a level surface.The normal operating temperature can bereached after approximately 20 miles (30km) of driving. You can check the fluidwithout driving if the ambient temperatureis above 50°F (10°C). However, if fluid isadded at this time, an overfill conditioncould result when the vehicle reachesnormal operating temperature
High fluid level
Fluid levels above the safe range mayresult in transmission failure. An overfillcondition of transmission fluid may causeshift and/or engagement concerns and/orpossible damage. High fluid levels can becaused by an overheating condition.
Adjusting automatic transmissionfluid levels
Note:Use of a non-approved automatictransmission fluid may cause internaltransmission damage. Before adding anyfluid, make sure the correct type is used. Thetype of fluid used is normally indicated onthe transmission dipstick and also in theSee Capacities and Specifications (page118).
Add fluid in ½ pint (250 ml) incrementsthrough the filler tube until the level iscorrect.
Note:If an overfill occurs, excess fluidshould be removed by an authorized dealer.An overfill condition of transmission fluidmay cause shift and/or engagementconcerns and/or possible damage.
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
Automatic transmission fluid filter
The TorqShift6™ automatic transmissionis equipped with a serviceable transmissionfluid filter located inside the transmissionbottom pan. Refer to the scheduledmaintenance information for serviceintervals for the automatic transmissionfluid and transmission filter. Fortransmission filter maintenance, see yourauthorized dealer.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAXlines are within the normal operating range;there is no need to add fluid. If the fluidlevels are outside of the normal operatingrange, the performance of the systemcould be compromised; seek service fromyour authorized dealer immediately.
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Hydromax
WARNINGS
Carefully read cautionary informationon product label. For MEDICALEMERGENCY INFORMATION contacta physician or Poison Control Centerimmediately; on Ford-Motorcraft™products call: 1-800-959-3673 (FORD).Failure to follow these instructions mayresult in personal injury.
Use of any brake fluid other than thatindicated for your brake system willcause permanent damage.
Do not let the reservoir for the mastercylinder run dry. This may cause thebrakes to fail and result in personalinjury.
Chassis with gross vehicle weight ratingsof 20500 pounds (9299 kilograms),22000 pounds (9979 kilograms), 24000pounds (10886 kilograms) and 26000pounds (11793 kilograms) are equippedwith Hydromax Brake Booster Systemsand must use Motorcraft DOT 5.1 MotorVehicle Brake Fluid or equivalent meetingFord Specification ESD-M6C57-A. SeeCapacities and Specifications (page122).
Add fluid up to the bottom of the ringslocated at the top of the reservoir. Do notfill above this line.
•Use only DOT 5.1 brake fluid that iscertified to meet Ford specifications.
•A clear gel-like substance in thehydraulic brake master cylinderreservoir may appear on some vehicles.This substance is a silicone baselubricant used during assembly of themaster cylinder. It will float on top ofthe brake hydraulic fluid in the mastercylinder. This condition is normal andin no way affects the operation of thebrake system. It does not require anyservice.
•Brake system fluid should be replacedon a regular basis to maintain optimumbraking performance, especially underheavy-duty driving conditions such asfrequent steep grades or heavy towingloads. See Scheduled Maintenance(page 128).
Hydroboost
Chassis with gross vehicle weight ratingsof 16000 pounds (7257 kilograms), 18000pounds (8165 kilograms) and 19500pounds (8845 kilograms) are equippedwith Hydroboost Brake Booster Systemsand must use Motorcraft HighPerformance DOT 3 Motor Vehicle BrakeFluid or equivalent meeting FordSpecification WSS-M6C62-A.
Add brake fluid from a clean unopenedcontainer until the level reaches MAX. Donot fill above this line. Use only DOT 3brake fluid that is certified to meet Fordspecifications.
Brake system fluid should be replaced ona regular basis to maintain optimumbraking performance, especially underheavy-duty driving conditions such asfrequent steep grades or heavy towingloads. See Scheduled Maintenance(page 128).
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Avoid the Rising Cost of ProperlyMaintaining Your Vehicle!
Ford Extended Service Plan also offers aPremium Maintenance Plan that covers allscheduled maintenance, and selectedwear items. The coverage is prepaid, soyou never have to worry about affordingyour vehicle’s maintenance. It coversregular checkups, routine inspections,preventive care and replacement of selectitems that require periodic attention fornormal wear:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
Interest Free Finance OptionsAvailable
Take advantage of our interest freeinstallment payment plan. Just a 10%down payment will provide you with anaffordable, no interest, no fee paymentprogram allowing you all the security andbenefits Ford ESP has to offer while payingover time. You are pre-approved with nocredit checks, no hassles! To learn more,call our Ford ESP specialists at800-367-3377.
Ford ESPP.O. Box 321067Detroit, MI 48232
SERVICE PLANS (CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the only service contract backed by FordMotor Company of Canada, Limited.Depending on the plan you purchase, FordExtended Service Plan provides benefitssuch as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Extended ServicePlans available in various time, distanceand deductible combinations. Each planis tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Ford ExtendedService Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Ford Motor Company dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Extended Service Plancoverage.
This information is subject to change. Formore information, visit your local Ford ofCanada dealer or www.ford.ca to find theFord Extended Service Plan that is right foryou.
127Motorhome (TY3) , enUSA, First PrintingExtended Service Plan (ESP)