mileage FORD F250 SUPER DUTY 1999 Owners Manual

Your dealership and a Ford Motor Company representative are asked to
submit statements at this time.
To properly review your case, the Board needs the following information:
•legible copies of all documents and maintenance or repair orders
relevant to the case
•the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
•the date of repair(s) and mileage at the time of occurrence(s)
•the current mileage
•the name of the dealer who sold or serviced the vehicle
•a brief description of your unresolved concern
•a brief summary of the action taken by the dealer(s) and Ford Motor
Company
•the names (if known) of all the people you contacted at the
dealership(s)
•a description of the action you expect to resolve your concern
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
#6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. Oral presentation may
be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take more than a month before the
Board can consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
Customer assistance
228

Ford Extended Service Plan...224
Getting assistance outside the
U.S. and Canada .....................229
Getting roadside assistance ...223
Getting the service you need...225
Ordering additional owner’s
literature .................................234
The Dispute Settlement Board...226
Dipstick
engine oil .................................172
Doors
door ajar warning .....................13
Driveline universal joint and
slip yoke ....................................186
Driving under special
conditions ...........................130,131
sand .........................................131
snow and ice ...........................132
through water ..................131,134
Emergencies, roadside
jump-starting ..........................163
Emission control system ..........202
Engine ........................................217
check engine/service engine
soon light .................................8,9
coolant .....................................178
diesel ...........................................3
idle speed control ...................187
lubrication specifications...215,217
refill capacities ........................212
service points ..........................172
starting after a collision .........144
Engine block heater .................110
Engine oil ..................................172
checking and adding .......172,174
dipstick ....................................172
filter, specifications .........174,212
recommendations ...................174
refill capacities .................172,212
specifications .....172,174,215,217
Exhaust fumes ..........................110
Fail safe cooling ........................180Fluid capacities .........................212
Four-Wheel Drive vehicles ..12,125
control trac ...............................23
description ..............................128
driving off road .......................130
electronic shift ............23,125,128
indicator light ....................12,126
lever operated shift ................126
manual locking hubs ..............126
Fuel ............................................194
calculating fuel economy .......198
cap ...........................................197
capacity ...................................212
choosing the right fuel ...........196
comparisons with EPA fuel
economy estimates .................201
detergent in fuel .....................197
filling your vehicle
with fuel ....................194,197,199
filter, specifications .........198,212
fuel pump shut-off switch .....144
improving fuel economy ........198
low fuel warning light ................8
octane rating ....................196,217
quality ......................................197
running out of fuel .................197
safety information relating to
automotive fuels .....................194
Fuses ...................................145,146
Gas cap (see Fuel cap) ............197
Gas mileage (see Fuel
economy) ...................................198
Gauges .........................................14
battery voltage gauge ...............16
engine coolant temperature
gauge .........................................15
engine oil pressure gauge ........17
odometer ...................................15
speedometer .............................14
tachometer ................................16
trip odometer ............................16
Index
237