FORD F250 SUPER DUTY 2014 Owners Manual

Voice command issues
Possible solution(s)Possible cause(s)Issue
· The system works better ifyou list full names, such as"Joe Wilson" rather than"Joe".
· Your phonebook contactsmay be in CAPS.
· Do not use special charac-ters, such as 123 or ICE, asthe system does not recog-nize them.· If a contact is in CAPS, youhave to spell it. JAKErequires you to say "Call J-A-K-E".
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GENERAL INFORMATIONWARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
PhoneA
Navigation (or Information if your vehicle is not equipped with Navigation)B
Climate (or Settings, if your vehicle is equipped with manual climate control)C
Settings (if your vehicle is equipped with automatic climate control)D
HomeE
InformationF
EntertainmentG
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This system uses a four-corner strategy toprovide quick access to several vehiclefeatures and settings. The touchscreenprovides easy interaction with your cellularphone, multimedia, climate control andnavigation system. The corners display anyactive modes within those menus, such asphone status or the climate temperature.
Note:Some features are not available whileyour vehicle is moving.
Note:Your system is equipped with afeature that allows you to access andcontrol audio features for 30 minutes afteryou switch the ignition off (and no doorsopen).
PHONE
Press to select any of the following:
•Phone
•Quick Dial
•Phonebook
•History
•Messaging
•Settings
NAVIGATION
Press to select any of the following:
•My Home
•Favorites
•Previous Destinations
•Point of Interest
•Emergency
•Street Address
•Intersection
•City Center
•Map
•Edit Route
•Cancel Route
CLIMATE
Press to select any of the following:
•Driver Settings
•Recirculated Air
•Auto
•Dual
•Passenger Settings
•A/C
•Defrost
SETTINGS
Press to select any of the following:
•Clock
•Display
•Sound
•Vehicle
•Settings
•Help
HOME
Press to access your homescreen. Depending on yourvehicle’s option package and software,your screens may vary in appearance fromthe descriptions in this section. Yourfeatures may also be limited depending onyour market. Check with an authorizeddealer for availability.
INFORMATION
Press to select any of the following:
•Services
•Travel Link
•Alerts
•Calendar
•Apps
ENTERTAINMENT
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Press to select any of the following:
•AM
•FM
•SIRIUS
•CD
•USB
•BT Stereo
•SD Card
•A/V In
Using the Touch-SensitiveControls on Your System
To turn a feature on and off, just touch thegraphic with your finger. To get the bestperformance from the touch-sensitivecontrols:
•Do not press hard on the controls. Theyare sensitive to light touch.
•Use your bare finger to touch the centerof a touch-control graphic. Touchingoff-center of the graphic may affectoperation of a nearby control.
•Make sure your hands are clean anddry.
•Since the touchscreen operates basedon the touch of a finger, you may havetrouble using it if you are wearinggloves.
•Keep metal and other conductivematerial away from the surface of thetouchscreen as this may causeelectronic interference (for example,inadvertently turning on a feature otherthan the one you meant to turn on).
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one usedfor cleaning glasses. If dirt or fingerprintsare still visible, apply a small amount ofalcohol to the cloth. Do not pour or sprayalcohol onto the display. Do not usedetergent or any type of solvent to cleanthe display.
Using Your Bezel Controls
Depending on your vehicle and optionpackage, you may also have these controlson your bezel:
•Power: Switch the media or climatefeatures off and on.
•VOL: Control the volume of playingmedia.
•Temperature, fan and climate controlbuttons: Control the temperature, fanspeed or settings of the climate controlsystem.
•Seek and Tune buttons: Use as younormally would in media modes.
•Eject: Eject a CD from theentertainment system.
•SOURCE: Touch the word repeatedlyto see all available media modes. Thescreen does not change, but you seethe media change in the lower leftstatus bar.
•MEDIA: Touch the word to access theSound menu where you can adjustsettings such as: Bass, Treble,Midrange, Balance and Fade, DSP(Digital Signal Processing), OccupancyMode and Speed CompensatedVolume. (Your vehicle may not haveall of these sound options.)
•Hazard flasher: Switch the hazardflashers off and on.
Using Your Steering WheelControls
Depending on your vehicle and optionpackage, you can use your steering wheelcontrols to interact with the touchscreensystem. See Steering Wheel (page 60).
Support
The SYNC support team is available tohelp you with any questions you are notable to answer on your own.
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Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due toholidays.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. See an authorized dealer.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SIRIUS Travel Link sportsscores, movie times or ski conditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
Restricted features
Pairing a Bluetooth phoneCellular Phone
Adding phonebook contacts or uploading phonebookcontacts (from a USB)
List entries are limited for phone contacts and recentphone call entries
Editing the keypad codeSystem Functionality
Enabling Valet Mode
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Restricted features
Editing settings while the rear view camera or active parkassist are active
Editing wireless settingsWi-Fi and Wireless
Editing the list of wireless networks
Playing videoVideos, Photos and Graphics
Editing the screen's wallpaper or adding new wallpaper
Composing text messagesText Messages
Viewing received text messages
Editing preset text messages
Using the keyboard to enter a destinationNavigation
Demo navigation route
Adding or editing Address Book entries or Avoid Areas
Privacy Information
When you connect a cellular phone toSYNC, the system creates a profile withinyour vehicle that links to that cellularphone. This profile helps in offering youmore cellular features and operating moreefficiently. Among other things, this profilemay contain data about your cellularphone book, text messages (read andunread), and call history, including historyof calls when your cell phone was notconnected to the system. In addition, if youconnect a media device, the systemcreates and retains an index of supportedmedia content. The system also records ashort development log of approximately10 minutes of all recent system activity.The log profile and other system data maybe used to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index,and development log remain in yourvehicle unless you delete them and aregenerally accessible only in your vehiclewhen the cellular phone or media playeris connected. If you no longer plan to usethe system or your vehicle, we recommendyou perform a Master Reset to erase allstored information.
System data cannot be accessed withoutspecial equipment and access to yourvehicle's SYNC module. Ford MotorCompany and Ford of Canada do notaccess the system data for any purposeother than as described absent consent, acourt order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the sections on 911 Assist,Vehicle Health Report, and Traffic,Directions and Information.
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Using Voice Recognition
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the lower left statusbar indicating the status of the voicesession (such as Listening, Success, Failed,Paused or Try Again).
How to Use Voice Commands with YourSystem
Press the voice icon. After thetone, speak your commandclearly.
These commands can be said at any timeduring a voice session
"Cancel"
"Exit"
"Go back"
"List of commands"
"Main menu"
"Next page"
"Previous page"
"What can I say?"
"Help"
What Can I Say?
To access the available voice commandsfor the current session, do one of thefollowing:
•During a voice session, press the Helpicon (?) in the lower left status bar ofthe screen.
•Say, "What can I say?" for anon-screen listing of the possible voicecommands associated with yourcurrent voice session.
•Press the voice icon. After the tone, say,"Help" to hear a list of possible voicecommands.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice icon, wait untilafter the tone sounds and Listeningappears before saying a command. Anycommand spoken prior to this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice icon.
Accessing a List of Available Commands
•If you use the touchscreen, press theSettings icon > Help > VoiceCommand List.
•If you use the steering wheel control,press the voice icon. After the tone,speak your command clearly.
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Available voice commands
"Audio list of commands"
"Bluetooth audio list of commands"
"Browse list of commands"
"CD list of commands"
"Climate control list of commands"
"List of commands"
"Navigation list of commands" *
"Phone list of commands"
"Radio list of commands"
"SD card list of commands"
"Sirius satellite list of commands" **
"Travel link list of commands" *
"USB list of commands"
"Voice instructions list of commands"
"Voice settings list of commands"
"Help"
* This command is only available whenyour vehicle is equipped with thenavigation system, and the navigationsystem SD card is in the card slot.** This command is only available whenyou have an active SIRIUS satellite radiosubscription.
Voice Settings
Voice settings allow you to customize thelevel of system interaction, help andfeedback. The system defaults to standardinteraction that uses candidate lists andconfirmation prompts as these provide thehighest level of guidance and feedback.
•Interaction Mode: Novice modeprovides detailed interaction andguidance while the advanced modehas less audible interaction and moretone prompts.
•Confirmation Prompts: The systemuses these short questions to confirmyour voice request. If turned off, thesystem simply makes a best guess asto what you requested. The systemmay still occasionally ask you toconfirm settings.
•Phone and Media Candidate Lists:Candidate lists are lists of possibleresults from your voice commands. Thesystem creates these lists when it hasthe same confidence level of severaloptions based on your voice command.
To access these settings using thetouchscreen:
1. Press the Settings icon > Settings >Voice Control.
2. Select from:
•Interaction Mode
•Confirmation Prompts
•Media Candidate Lists
•Phone Candidate Lists
•Voice Control Volume.
To access these settings using voicecommands:
1. Press the voice icon. Wait for theprompt "Please say a command".Another tone sounds to let you knowthe system is listening.
2. Say any of the following commands:
Voice settings using voice commands
"Confirmation prompts off"
"Confirmation prompts on"
"Interaction mode advanced"
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Voice settings using voice commands
"Interaction mode novice"
"Media candidate lists off"
"Media candidate lists on"
"Phone candidate lists off"
"Phone candidate lists on"
"Help"
Using Voice Commands with theTouchscreen Options
Your voice system has a dual mode featurewhich allows you to switch between usingvoice commands and making on-screenselections. This is available only when thesystem displays a list of candidatesgenerated during a voice session. Forexample, when entering in a street addressor trying to call a contact from the phoneyou paired to the system.
SETTINGS
ClockA
DisplayB
SoundC
VehicleD
SettingsE
HelpF
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Under this menu, you can setyour clock, access and adjust thedisplay, sound and vehiclesettings as well as access settings forspecific modes or the help feature.
Clock
Note:You cannot manually set the date.Your vehicle’s GPS does this for you.
Note:If the battery has been disconnected,your vehicle needs to acquire a GPS signalto update the clock. Once your vehicleacquires the signal, it may take a fewminutes for the update to display the correcttime.
1. Press the Settings icon > Clock.
2. Press + and - to adjust the time.
From this screen, you can also make otheradjustments such as 12-hour or 24-hourmode, activate GPS time synchronizationand have the system automatically updatenew time zones.
You can also turn the outside airtemperature display off and on. It appearsat the top center of the touchscreen, nextto the time and date.
The system automatically saves anyupdates you make to the settings.
Display
You can adjust the touchscreen displaythrough the touchscreen or by pressing thevoice button on your steering wheelcontrols and when prompted, say, "Displaysettings".
Press the Settings icon >Display, to access and makeadjustments using thetouchscreen.
•Brightness allows you to make thescreen display brighter or dimmer.
•Auto DIM, when set to On, lets you usethe Auto Dim Manual Offset feature.When set to Off, screen brightnessdoes not change.
•Mode allows you to set the screen toa certain brightness or have the systemautomatically change based on theoutside light level, or turn the displayoff.
•If you select AUTO or NIGHT, youhave the options of turning thedisplay's Auto Dim feature on or offand changing the Auto Dim ManualOffset feature.
•Auto Dim Manual Offset allows youto adjust screen dimming as theoutside lighting conditions change fromday to night. This feature also allowsyou to adjust screen brightness usingthe instrument panel dimming control.
•Edit Wallpaper
•You can have your touchscreendisplay the default photo or uploadyour own.
Uploading Photos for Your HomeScreen Wallpaper
Note:You cannot load photos directly fromyour camera. You must access the photoseither from your USB mass storage deviceor from an SD card.
Note:Photographs with extremely largedimensions (such as 2048 x 1536) may notbe compatible and appear as a blank(black) image on the display.
Your system allows you to upload and viewup to 32 photos.
To access, press the Settingsicon > Display > EditWallpaper, and then follow thesystem prompts to upload yourphotographs.
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