service FORD F250 SUPER DUTY 2014 Owners Manual

Rear Axle
Limited Slip Differential.............................158
Electronic Locking Differential................158
Brakes
General Information....................................160
Hints on Driving With Anti-LockBrakes...........................................................160
Parking Brake..................................................161
Hill Start Assist...............................................161
Traction Control
Principle of Operation.................................163
Using Traction Control................................163
Stability Control
Principle of Operation.................................165
Using Stability Control...............................165
Terrain Response
Principle of Operation................................168
Using Hill Descent Control........................168
Parking Aids
Parking Aid......................................................170
Rear View Camera.........................................171
Cruise Control
Principle of Operation.................................174
Using Cruise Control....................................174
Driving Aids
Steering.............................................................175
Load Carrying
Load Limit........................................................176
Tailgate.............................................................183
Towing
Towing a Trailer..............................................187
Trailer Sway Control....................................188
Recommended Towing Weights............188
Essential Towing Checks...........................189
Towing Points................................................196
Transporting the Vehicle............................197
Towing the Vehicle on Four Wheels......198
Driving Hints
Breaking-In....................................................200
Economical Driving....................................200
Driving Through Water................................201
Floor Mats.......................................................201
Snowplowing................................................202
Roadside Emergencies
Roadside Assistance.................................204
Hazard Warning Flashers.........................205
Fuel Shutoff..................................................205
Jump-Starting the Vehicle.......................205
Post-Crash Alert System..........................207
Customer Assistance
Getting the Services You Need..............208
In California (U.S. Only)............................209
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................210
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................210
Getting Assistance Outside the U.S. andCanada..........................................................211
Ordering Additional Owner'sLiterature......................................................212
Reporting Safety Defects (U.S.Only)..............................................................212
Reporting Safety Defects (CanadaOnly)..............................................................213
Fuses
Changing a Fuse............................................214
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Fuse Specification Chart............................215
Maintenance
General Information....................................223
Opening and Closing the Hood..............223
Under Hood Overview - 6.2L...................224
Under Hood Overview - 6.8L...................225
Engine Oil Dipstick......................................226
Engine Oil Check..........................................226
Engine Coolant Check................................227
Automatic Transmission FluidCheck.............................................................231
Transfer Case Fluid Check........................234
Brake Fluid Check........................................234
Power Steering Fluid Check.....................234
Washer Fluid Check....................................235
Fuel Filter........................................................235
Changing the 12V Battery.........................235
Checking the Wiper Blades......................237
Changing the Wiper Blades......................237
Adjusting the Headlamps.........................238
Removing a Headlamp..............................239
Changing a Bulb............................................241
Bulb Specification Chart...........................243
Changing the Engine Air Filter................245
Vehicle Care
General Information....................................247
Cleaning Products.......................................247
Cleaning the Exterior..................................247
Waxing.............................................................248
Cleaning the Engine...................................248
Cleaning the Exhaust.................................249
Cleaning the Windows and WiperBlades..........................................................249
Cleaning the Interior...................................250
Cleaning the Instrument Panel andInstrument Cluster Lens.......................250
Cleaning Leather Seats..............................251
Repairing Minor Paint Damage................251
Cleaning the Alloy Wheels........................251
Vehicle Storage.............................................252
Wheels and Tires
General Information...................................254
Tire Care..........................................................256
Using Snow Chains......................................273
Tire Pressure Monitoring System...........273
Changing a Road Wheel............................279
Technical Specifications..........................290
Capacities and Specific-ations
Engine Specifications................................292
Motorcraft Parts...........................................293
Vehicle Identification Number................294
Vehicle Certification Label.......................294
Transmission Code Designation............295
Technical Specifications..........................296
Audio System
General Information....................................301
Audio unit - Vehicles With: AM/FM......302
Audio unit - Vehicles With: AM/FM/CD/SYNC............................................................303
Audio unit - Vehicles With: Sony AM/FM/CD.................................................................305
Digital Radio..................................................306
Satellite Radio..............................................309
Audio Input Jack.............................................311
USB Port...........................................................312
Media Hub.......................................................312
SYNC™
General Information....................................313
Using Voice Recognition............................315
Using SYNC™ With Your Phone.............317
SYNC™ Applications and Services......328
Using SYNC™ With Your MediaPlayer...........................................................335
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SYNC™ Troubleshooting.........................343
MyFord Touch™
General Information...................................349
Settings...........................................................356
Entertainment..............................................366
Phone...............................................................383
Information....................................................389
Climate............................................................398
Navigation.....................................................400
Accessories
Accessories...................................................409
Auxiliary Switches........................................410
Appendices
End User License Agreement...................412
Ford Extended Service Plan(ESP)
Ford Extended Service Plan (ESP).......427
Scheduled Maintenance
General Maintenance Information.......430
Normal Scheduled Maintenance..........433
Special Operating Conditions ScheduledMaintenance.............................................434
Scheduled Maintenance Record...........438
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Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company,Ford of Canada, and service and repairfacilities may access or share among themvehicle diagnostic information receivedthrough a direct connection to your vehiclewhen diagnosing or servicing your vehicle.Additionally, when your vehicle is in forservice or repair, Ford Motor Company,Ford of Canada, and service and repairfacilities may access or share among themdata for vehicle improvement purposes.For U.S. only (if equipped), if you chooseto use the SYNC Vehicle Health Report,you consent that certain diagnosticinformation may also be accessedelectronically by Ford Motor Company andFord authorized service facilities, and thatthe diagnostic information may be usedfor any purpose. See SYNC™ (page 313).
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Introduction E161353 E139213 E167012

Note:Including to the extent that anylaw pertaining to Event Data Recordersapplies to SYNC or its features, pleasenote the following: Once 911 Assist (ifequipped) is enabled (set ON), 911 Assistmay, through any paired and connectedcell phone, disclose to emergencyservices that the vehicle has been in acrash involving the deployment of anairbag or, in certain vehicles, theactivation of the fuel pump shut-off.Certain versions or updates to 911 Assistmay also be capable of being used toelectronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or otherdetails about the vehicle or crash orpersonal information about theoccupants to assist 911 operators toprovide the most appropriate emergencyservices. If you do not want to disclosethis information, do not activate the 911Assist feature. See SYNC™ (page 313).
Additionally, when you connect toTraffic, Directions and Information (ifequipped, U.S. only), the service usesGPS technology and advanced vehiclesensors to collect the vehicle’s currentlocation, travel direction, and speed(“vehicle travel information”), only tohelp provide you with the directions,traffic reports, or business searchesthat you request. If you do not wantFord or its vendors to receive thisinformation, do not activate theservice. Ford Motor Company and thevendors it uses to provide you with thisinformation do not store your vehicletravel information. For moreinformation, see Traffic, Directions andInformation, Terms and Conditions.See SYNC™ (page 313).
CALIFORNIA PROPOSITION 65
WARNING
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, safety beltpretensioners and remote control batteriesmay contain perchlorate material. Specialhandling may apply for service or vehicleend of life disposal. For more informationvisit:
Web Address
www.dtsc.ca.gov/hazardouswaste/perchlorate
FORD CREDIT
(U.S. Only)
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For your convenience we offer a numberof ways to contact us, as well as helpmanage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit,as well as access Account Manager, pleasego to www.fordcredit.com.
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Introduction

REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish,structural integrity, corrosion protectionand dent resistance. During vehicledevelopment we validate these partsdeliver the intended level of protection asa whole system. A great way to know forsure you are getting this level of protectionis to use genuine Ford replacementcollision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not becovered by the Ford Warranty. Foradditional information, refer to the termsand conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what iscovered and what is not covered by yourvehicle’s New Vehicle Limited Warranty,refer to the Warranty Manual that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNINGS
Failure to follow the specificwarnings and instructions couldresult in personal injury. SeeSupplementary Restraints System(page 36).
Front seat mounted rear-facing childor infant seats should NEVER beplaced in front of an activepassenger airbag.
Using your Vehicle with aSnowplow
More information and guidelines for usingyour vehicle with a snowplow in thisOwner's Manual. See Snowplowing (page202).
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Introduction

Using your Vehicle as anAmbulance
If your light truck is equipped with the FordAmbulance Preparation Package, it maybe utilized as an ambulance. Ford urgesambulance manufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified VehicleModifiers (QVM) Guidelines as well aspertinent supplements. For additionalinformation, please contact the Truck BodyBuilders Advisory Service athttp://www.fleet.ford.com/truckbbas/and then by selecting Contact Us or byphone at 1–877–840–4338.
Use of your Ford light truck as anambulance, without the Ford AmbulancePreparation Package voids the Ford NewVehicle Limited Warranty and may voidthe emissions warranties. In addition,ambulance usage without the preparationpackage could cause high underbodytemperatures, overpressurized fuel and arisk of spraying fuel which could lead tofires.
If your vehicle is equipped with the FordAmbulance Preparation Package, it will beindicated on the Safety ComplianceCertification Label. The label is located onthe driver’s side door pillar or on the rearedge of the driver’s door. You candetermine whether the ambulancemanufacturer followed Ford’srecommendations by directly contactingthat manufacturer. Ford AmbulancePreparation Package is only available oncertain Diesel engine equipped vehicles.
Using your Vehicle as a StationaryPower Source
Information and guidelines for operating avehicle equipped with an aftermarketpower take-off system can be found in thisOwner's Manual. See Power Take-Off(page 148).
MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobilecommunications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,recommendations and specifications that
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Introduction

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly orgently, and the risk of injury from adeploying airbag is the greatest closeto the trim covering the airbag module.
All occupants of your vehicle,including the driver, should alwaysproperly wear their safety belts, evenwhen an airbag supplemental restraintsystem is provided. Failure to properly wearyour safety belt could seriously increasethe risk of injury or death.
Always transport children 12 yearsold and under in the back seat andalways properly use appropriatechild restraints. Failure to follow this couldseriously increase the risk of injury or death.
Never place your arm over the airbagmodule as a deploying airbag canresult in serious arm fractures orother injuries.
Airbags can kill or injure a child in achild seat. Never place a rear-facingchild seat in front of an active airbag.If you must use a forward-facing child seatin the front seat, move the seat upon whichthe child seat is installed all the way back.
Do not attempt to service, repair, ormodify the airbag supplementalrestraint systems or its fuses as youcould be seriously injured or killed. Contactyour authorized dealer as soon as possible.
Several airbag system componentsget hot after inflation. To avoid riskof injury, do not touch them afterinflation.
If the airbag has deployed, the airbagwill not function again and must bereplaced immediately. If the airbagis not replaced, the unrepaired area willincrease the risk of injury in a crash.
The airbags are a supplemental restraintsystem and are designed to work with thesafety belts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
While the system is designed to helpreduce serious injuries, contact with adeploying airbag may also cause abrasionsor swelling. Temporary hearing loss is alsoa possibility as a result of the noiseassociated with a deploying airbag.Because airbags must inflate rapidly andwith considerable force, there is the risk ofdeath or serious injuries such as fractures,facial and eye injuries or internal injuries,particularly to occupants who are notproperly restrained or are otherwise out ofposition at the time of airbag deployment.Thus, it is extremely important thatoccupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
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Supplementary Restraints System

Passenger airbagPassenger airbag statusindicatorSwitch position
DisabledOFF: LitOff
ON: Unlit
EnabledOFF: UnlitOn
ON: Lit
Low-series vehicles (if equipped)
The front passenger airbag on and offswitch has an indicator that will illuminateand stay lit to remind you that the frontpassenger frontal airbag is off. Theindicator lamp is located by the radio.
Note:The indicator lamp will illuminate fora short period of time when the ignition isfirst turned on to confirm it is functional.
Turning the Passenger Airbag Off
WARNINGS
If the light fails to illuminate whenthe passenger air bag switch is offand the ignition is on, have thepassenger air bag switch serviced at yourauthorized dealer immediately.
In order to avoid inadvertentactivation of the switch, alwaysremove the ignition key from thepassenger air bag on and off switch.
WARNINGS
An infant in a rear-facing seat facesa high risk of serious or fatal injuriesfrom a deploying passenger airbag.Rear facing infant seats should never beplaced in the front seats, unless thepassenger airbag is turned off.
1. Insert the ignition key, turn the switchto OFF and hold in OFF while removingthe key.
2.When the ignition is turned on, the passairbag off light illuminates briefly,momentarily shuts off and then turnsback on. This indicates that thepassenger airbag is deactivated.
Turning the Passenger Airbag Back On
WARNINGS
The safety belts for the driver andright front passenger seatingpositions have been specificallydesigned to function together with theairbags in certain types of crashes. Whenyou turn off your airbag, you not only lose
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Supplementary Restraints SystemE162721 E162722

WARNINGS
the protection of the airbag, you also mayreduce the effectiveness of your safety beltsystem, which was designed to work withthe airbag. If you are not a person whomeets the requirements stated in theNational Highway Traffic SafetyAdministration or Transport Canadadeactivation criteria turning off the airbagcan increase the risk of serious injury ordeath in a crash.
If your vehicle has rear seats, alwaystransport children who are 12 andyounger in the rear seat. Always usesafety belts and child restraints properly.Do not place a child in a rear facing infantseat in the front seat unless your vehicle isequipped with an airbag on and off switchand the passenger airbag is turned off. Thisis because the back of the infant seat istoo close to the inflating airbag and therisk of a fatal injury to the infant when theairbag inflates is substantial.
If the pass airbag off light isilluminated when the passengerairbag switch is on and the ignitionis on, have the passenger airbag switchserviced at your authorized dealerimmediately.
The passenger airbag remains off until youturn it back on.
1. Insert the ignition key and turn theswitch to ON.
2. The pass airbag off light will brieflyilluminate when the ignition is turnedto on. This indicates that the passengerairbag is operational.
The passenger side airbag should alwaysbe on (the pass airbag off light should notbe illuminated) unless the passenger is aperson who meets the requirements statedeither in Category 1, 2 or 3 of the NationalHighway Traffic Safety Administration orTransport Canada deactivation criteriawhich follows.
The vast majority of drivers and passengersare much safer with an airbag thanwithout. To do their job and reduce the riskof life threatening injuries, airbags mustopen with great force, and this force canpose a potentially deadly risk in somesituations, particularly when a front seatoccupant is not properly buckled up. Themost effective way to reduce the risk ofunnecessary airbag injuries withoutreducing the overall safety of the vehicleis to make sure all occupants are properlyrestrained in the vehicle, especially in thefront seat. This provides the protection ofsafety belts and permits the airbags toprovide the additional protection they weredesigned to provide. If you choose todeactivate your airbag, you are losing thevery significant risk reducing benefits ofthe airbag and you are also reducing theeffectiveness of the safety belts, becausesafety belts in modern vehicles aredesigned to work as a safety system withthe airbags.
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Supplementary Restraints SystemE162723