ESP FORD F250 SUPER DUTY 2017 Repair Manual

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico , Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance

E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean andCentral America
[email protected] 4 3327 266FORDFord Middle East80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]+1 313 390 0804+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+63-2-717-6410South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
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Customer Assistance

1. Pull off the road as soon as safelypossible and switch the engine off.
2. If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5. When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING
To reduce the risk of crash and injury,be prepared that the vehicle speedmay reduce and the vehicle may notbe able to accelerate with full power untilthe coolant temperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach higher atemperature during severe operatingconditions, for example ascending a longor steep grade in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power.In order to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1. Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2. Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. Afterseveral minutes, if the temperaturedoes not drop, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4. If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
5. If the coolant level is normal, restartthe engine and continue.
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Maintenance

4. Drain the diesel fuel conditionermodule. Turn the drain plugcounterclockwise until it stops. Do notuse any tools to loosen the drain plug.Drain the filter, approximately0.5 gal(2 L), into an appropriate container.Do not re-use the fuel drained from themodule.
5.Tighten the drain plug, turn it clockwiseuntil it stops and you feel a strongresistance. Do not use any tools totighten the drain plug.
6. Switch the ignition on for 30 secondsand then switch the ignition off.Repeat this operation six times in a rowto purge any trapped air from the fuelsystem.
FUEL FILTER - 6.2L/6.8L
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
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Maintenance3
E226212

SpecificationName
Premium Glass Cleaner / Nettoie-vitres de qualité supérieure (Canada)ZC-23 (U.S.)CXC-100 (Canada)
-Motorcraft® Wheel and Tire Cleaner (U.S.)Wheel and Tire Cleaner / Nettoyant pour roues et pneus (Canada)ZC-37-A (U.S. & Canada)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool orlukewarm water and a neutral pHshampoo, we recommend MotorcraftDetail Wash.
•Never use strong household detergentsor soap, for example dish washing orlaundry liquid. These products candiscolor and spot painted surfaces.
•Never wash your vehicle when it is hotto the touch, or during strong or directsunlight.
•Dry your vehicle with a chamois or softterry cloth towel to eliminate waterspotting.
•Immediately remove fuel spillages, birddroppings, insect deposits and road tar.These may cause damage to yourvehicle’s paintwork or trim over time.We recommend Motorcraft Bug andTar Remover.
•Remove any exterior accessories, forexample antennas, before entering acar wash.
Note:Suntan lotions and insect repellentscan damage painted surfaces. If thesesubstances come in contact with yourvehicle, wash the affected area as soon aspossible.
Exterior Chrome Parts
•Apply a high quality-cleaning productto bumpers and other chrome parts.Follow the manufacturer’s instructions.We recommend Motorcraft CustomBright Metal Cleaner.
•Do not apply the cleaning product tohot surfaces. Do not leave the cleaningproduct on chrome surfaces longerthan the time recommended.
•Using other non-recommendedcleaners can result in severe andpermanent cosmetic damage.
Note:Never use abrasive materials, forexample steel wool or plastic pads as theycan scratch the chrome surface.
Note:Do not use chrome cleaner, metalcleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommendMotorcraft Detail Wash. If tar or greasespots are present, we recommendMotorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferredhowever, pressure washing may be usedunder the following conditions:
•Do not use water pressure higher than2,000 psi (14,000 kPa).
•Do not use water hotter than 179°F(82°C).
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Vehicle Care

GENERAL INFORMATION
Use only approved wheel and tire sizes,using other sizes could damage yourvehicle. If you change the diameter of thetires from that fitted at the factory, thespeedometer may not display the correctspeed. Take your vehicle to an authorizedFord dealer to have the systemreprogrammed. If you intend to change thesize of the wheels from that fitted by themanufacturer, you can check the suitabilitywith an authorized dealer.
Additional information related to thefunctionality and maintenance of your tirescan be found later in this chapter. See TireCare (page 377).
The Ford recommended tire inflationpressures can be found on the Tire Label,which is located on the B-pillar or the edgeof the driver's door. This information canalso be found on the Safety ComplianceCertification Label (affixed to either thedoor hinge pillar, door-latch post, or thedoor edge that meets the door last post;next to the driver’s seating position).
Ford strongly recommends maintainingthese tire pressures at all times. Failure tofollow the tire pressure recommendationscan cause uneven treadwear patterns,reduced fuel economy, and adverselyaffect the way your vehicle handles.
Note:Check and set the tire pressure at theambient temperature in which you areintending to drive your vehicle and when thetires are cold.
Note:Check your tire pressures at leastonce per month.
Set the pressure for your spare tire to thehighest value given for your vehicle and tiresize combination (if equipped).
Notice to utility vehicle and truckowners
WARNINGS
Utility vehicles have a significantlyhigher rollover rate than other typesof vehicles. To reduce the risk ofserious injury or death from a rollover orother crash you must avoid sharp turns andabrupt maneuvers, drive at safe speeds forthe conditions, keep tires inflated to Fordrecommended pressures, never overloador improperly load your vehicle, and makesure every passenger is properly restrained.
In a rollover crash, an unbeltedperson is significantly more likely todie than a person wearing a seat belt.All occupants must wear seat belts andchildren/infants must use appropriaterestraints to minimize the risk of injury orejection.
Do not become overconfident in theability of four-wheel drive vehicles.Although a four-wheel drive vehiclemay accelerate better than a two-wheeldrive vehicle in low traction situations, itwon't stop any faster than two-wheel drivevehicles. Always drive at a safe speed.
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Wheels and TiresE145298

•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung upor damaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung upor damaging underbody components.All other things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles andtrucks often will have a higher center ofgravity and a greater difference in centerof gravity between the loaded andunloaded condition. These differences thatmake your vehicle so versatile also makeit handle differently than an ordinarypassenger car.
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Wheels and TiresE145299 E168583

TIRE CARE
Information About UniformTire Quality Grading
Tire Quality Grades apply to newpneumatic passenger car tires.The Quality grades can be foundwhere applicable on the tiresidewall between tread shoulderand maximum section width. Forexample: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that theUnited States Department ofTransportation has set.
Tire Quality Grades apply to newpneumatic passenger car tires.They do not apply to deep tread,winter-type snow tires,space-saver or temporary usespare tires, light truck or LT typetires, tires with nominal rimdiameters of 10 to 12 inches orlimited production tires as definedin Title 49 Code of FederalRegulations Part 575.104 ©)(2).
U.S. Department ofTransportation Tire qualitygrades: The U.S. Department ofTransportation requires FordMotor Company to give you thefollowing information about tiregrades exactly as the governmenthas written it.
Treadwear
The treadwear grade is acomparative rating based on thewear rate of the tire when testedunder controlled conditions on aspecified government test course.For example, a tire graded 150would wear one and one-half (1½) times as well on thegovernment course as a tiregraded 100. The relativeperformance of tires depends
upon the actual conditions of theiruse, however, and may departsignificantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
Traction AA A B C
WARNING
The traction grade assignedto this tire is based onstraight-ahead braking tractiontests, and does not includeacceleration, cornering,hydroplaning or peak tractioncharacteristics.
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Wheels and TiresE142542

The traction grades, from highestto lowest are AA, A, B, and C. Thegrades represent the tire’s abilityto stop on wet pavement asmeasured under controlledconditions on specifiedgovernment test surfaces ofasphalt and concrete. A tiremarked C may have poor tractionperformance.
Temperature A B C
WARNING
The temperature grade forthis tire is established for atire that is properly inflated andnot overloaded. Excessive speed,underinflation, or excessiveloading, either separately or incombination, can cause heat
buildup and possible tire failure.
The temperature grades are A(the highest), B and C,representing the tire’s resistanceto the generation of heat and itsability to dissipate heat whentested under controlled conditionson a specified indoor laboratorytest wheel. Sustained hightemperature can cause thematerial of the tire to degenerateand reduce tire life, and excessivetemperature can lead to suddentire failure. The grade Ccorresponds to a level ofperformance which all passengercar tires must meet under the
Federal Motor Vehicle SafetyStandard No. 139. Grades B and Arepresent higher levels ofperformance on the laboratorytest wheel than the minimumrequired by law.
Glossary of Tire Terminology
*Tire label: A label showing theoriginal equipment tire sizes,recommended inflation pressureand the maximum weight thevehicle can carry.
*Tire Identification Number(TIN): A number on the sidewallof each tire providing informationabout the tire brand andmanufacturing plant, tire size anddate of manufacture. Also referredto as DOT code.
*Inflation pressure: A measureof the amount of air in a tire.
*Standard load: A class ofP-metric or Metric tires designedto carry a maximum load at setpressure. For example: ForP-metric tires 35 psi (2.4 bar) andfor Metric tires 36 psi (2.5 bar).Increasing the inflation pressurebeyond this pressure will notincrease the tire’s load carryingcapability.
*Extra load: A class of P-metricor Metric tires designed to carry aheavier maximum load at 42 psi(2.9 bar). Increasing the inflationpressure beyond this pressure willnot increase the tire’s loadcarrying capability.
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Wheels and Tires

Note:Do not reduce tire pressureto change the ride characteristicsof the vehicle. If you do notmaintain the inflation pressure atthe levels specified by Ford, yourvehicle may experience a conditionknown as shimmy. Shimmy is asevere vibration and oscillation inthe steering wheel after the vehicletravels over a bump or dip in theroad that does not dampen out byitself. Shimmy may result fromsignificant under-inflation of thetires, improper tires (load range,size, or type), or vehiclemodifications such as lift-kits. Inthe event that your vehicleexperiences shimmy, you shouldslowly reduce speed by either liftingoff the accelerator pedal or lightlyapplying the brakes. The shimmywill cease as the vehicle speeddecreases.
Maximum Inflation Pressure isthe tire manufacturer's maximumpermissible pressure and thepressure at which the maximumload can be carried by the tire. Thispressure is normally higher thanthe manufacturer’s recommendedcold inflation pressure which canbe found on the SafetyCompliance Certification Label(affixed to either the door hingepillar, door-latch post, or the dooredge that meets the door-latchpost, next to the driver's seatingposition), or Tire Label located on
the B-pillar or the edge of thedriver's door. The cold inflationpressure should never be set lowerthan the recommended pressureon the Safety ComplianceCertification Label or Tire Label.
When weather temperaturechanges occur, tire inflationpressures also change. A 10°F(6°C) temperature drop cancause a corresponding drop of 1psi (7 kPa) in inflation pressure.Check your tire pressuresfrequently and adjust them to theproper pressure which can befound on the Safety ComplianceCertification Label or Tire Label.
To check the pressure in yourtire(s):
1. Make sure the tires are cool,meaning they are not hot fromdriving even a mile.
Note:If you are checking tirepressure when the tire is hot, (forexample, driven more than 1 mile[1.6 kilometers]), never bleed orreduce air pressure. The tires arehot from driving and it is normal forpressures to increase aboverecommended cold pressures. Ahot tire at or below recommendedcold inflation pressure could besignificantly under-inflated.
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Wheels and Tires