service schedule FORD F250 SUPER DUTY 2017 Owners Manual

CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engineexhaust, certain vehicle components,certain fluids contained in vehiclesand certain products of component wearcontain or emit chemicals known to theState of California to cause cancer andbirth defects or other reproductive harm.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to theState of California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash yourhands after handling.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
We offer a number of convenient ways foryou to contact us, and to manage youraccount.
Call 1-800-727-7000.
For more information about Ford Creditand access to the Account Manager, go towww.fordcredit.com.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. During
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Introduction

Switching Between E85 andGasoline
We do not recommend repeatedlyalternating between E85 and gasoline. Ifyou switch from using E85 to gasoline, orfrom gasoline to E85, add as much fuel aspossible, at least half a tank. Drive yourvehicle immediately for a minimum of 5 mi(8 km) to allow it to adapt to the changein ethanol concentration. If you use E85exclusively, we recommend that you fillthe fuel tank with regular unleadedgasoline at each scheduled oil change.
FUEL QUALITY - DIESEL
Fuel Requirements - Choosing TheRight Fuel: Vehicles OperatedWhere Ultra Low Sulfur Diesel FuelIs Required (UnitedStates/Canada/Puerto Rico/U.S.Virgin Islands And Other Locales)
You should use Ultra-Low Sulfur Dieselfuel (also known as ULSD) designated asnumber 1-D or 2-D with a maximum of15-ppm sulfur in your diesel vehicle. Youmay operate your vehicle on diesel fuelscontaining up to 20% biodiesel, alsoknown as B20. These fuels should meetthe ASTM D975 diesel or the ASTM D7467B6-B20 biodiesel industry specifications.Outside of North America, use fuelsmeeting EN590 or equivalent local marketstandard.
Note:The vehicle Warranty does not coverdamage caused by using an improper typeof fuel or fuel additive.
Note:Do not blend used engine oil withdiesel fuel under any circumstances.Blending used oil with the fuel willsignificantly increase your vehicle’s exhaustemissions and reduce engine life due toincreased internal wear.
Using low sulfur diesel fuel(16-500 ppm) or high sulfurdiesel fuel (greater than 500ppm) in your diesel engine will causecertain emission components tomalfunction which may also cause theservice engine soon light to illuminateindicating an emissions-related concern.
Diesel fuel is adjusted seasonally for coldtemperature. For best results attemperatures below 19°F (-7°C), it isrecommended to use a diesel fuel whichhas been seasonally adjusted for theambient conditions.
Fuel Requirements - Choosing TheRight Fuel: Vehicles OperatedWhere Ultra Low Sulfur Diesel FuelIs Not Required
For the engine to operate reliably onlow-sulfur or high-sulfur diesel fuel, theengine must be a factory built high-sulfurengine (available as a dealer order optionfor select markets) or an ultra low sulfurdiesel fuel configured engine that has beenretrofitted for high-sulfur diesel fuel usingFord Motor Company dealer service parts.Failure to use retrofit components otherthan those available through yourauthorized dealer will result in coolantsystem damage, engine overheating,selective catalyst reduction system ordiesel particulate filter damage andpossible base engine damage.
Use only a diesel engine configured for usewith high sulfur diesel fuel in markets withdiesel fuel that has sulfur content greaterthan 15 ppm. Using low sulfur diesel fuel(16–500 ppm) or high sulfur diesel fuel(greater than 500 ppm) in a diesel enginedesigned to use only Ultra Low SulfurDiesel fuel may result in damage to engineemission control devices and theaftertreatment system, potentiallyrendering the vehicle inoperable.
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Fuel and Refueling

Vehicles with engines configured for usewith high sulfur diesel fuel are onlyavailable for sale in countries where ultralow sulfur diesel fuel is generally notavailable or mandated by the government.Vehicles originally sold in a ultra low sulfurdiesel fuel market that are subsequentlyexported to non- ultra low sulfur diesel fuelmarkets will need to be retrofitted (at thecustomer’s expense using Ford authorizeddealer service parts) in order to be reliablyoperated on non- ultra low sulfur dieselfuel.
Biodiesel
WARNINGS
Do not use home heating oil,agricultural fuel, raw fats and oils,waste cooking greases, biodieselfuels greater than 20% or any diesel fuelnot intended for highway use. Damage tothe fuel injection system, engine andexhaust catalyst can occur if an improperfuel is used. Do not add gasoline, gasoholor alcohol to diesel fuel. This practicecreates a serious fire hazard and engineperformance problems.
Do not mix diesel fuel with gasoline,gasohol or alcohol. This could causean explosion resulting in personalinjury.
Do not add gasoline, gasohol oralcohol to diesel fuel. This practicecreates a serious fire hazard resultingin personal injury and engine performanceproblems.
Do not use home heating oil or anydiesel fuel not intended for highwayuse. Damage to the fuel injectionsystem, engine, exhaust catalyst and dieselparticulate filter can occur if an improperfuel is used. Red dye is used to identifyfuels intended for agricultural andnon-highway use.
You may operate your vehicle on dieselfuels containing up to 20% biodiesel, alsoknown as B20.
Biodiesel fuel is a chemically convertedproduct from renewable fuel sources, suchas vegetable oils, animal fats and wastecooking greases.
To help achieve acceptable engineperformance and durability when usingbiodiesel in your vehicle:
•Confirm the biodiesel content of thefuel to be B20 (20% biodiesel) or less
•Only use biodiesel fuel of good qualitythat complies with industry standards
•Follow the recommended servicemaintenance intervals. SeeScheduled Maintenance (page 573).
•Do not store biodiesel fuel in the fueltank for more than 1 month
•Consider changing brands or reducingbiodiesel content if you have coldtemperature fuel gelling issues or afrequent LOW FUEL PRESSUREmessage appearing
•Do NOT use raw oils, fats or wastecooking greases
Use of biodiesel in concentrations greaterthan 20% may cause damage to yourvehicle, including engine and/or exhaustafter-treatment hardware (exhaustcatalyst and particulate filter) failures.Concentrations greater than 20% can alsocause fuel filter restrictions that may resultin a lack of power or damage to fuelsystem components, including fuel pumpand fuel injector failures.
SAE 5W-40 or SAE 15W-40 oil isrecommended for fuels with greater than5% biodiesel (B5). Refer to the Specialoperating conditions section under theSchedule Maintenance chapter for moreinformation about oil change intervals andother maintenance when operating onbiodiesel.
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Fuel and Refueling

Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicableexhaust emission standards.
To make sure that the catalytic converterand other emission control componentscontinue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while yourvehicle is moving, especially at highspeeds.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
The scheduled maintenance items listedin scheduled maintenance information areessential to the life and performance ofyour vehicle and to its emissions system.
If you use anything other than Ford,Motorcraft or Ford-authorized parts formaintenance replacements or for serviceof components affecting emission control,such non-Ford parts should be equivalentto genuine Ford Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damagedexhaust system may allow exhaust toenter the vehicle. Have a damaged orimproperly operating exhaust systeminspected and repaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehiclesare not permitted to intentionally remove
an emission control device or prevent itfrom working. Information about yourvehicle’s emission system is on the VehicleEmission Control Information Decallocated on or near the engine. This decalalso lists engine displacement.
Please consult your warranty informationfor complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects theenvironment by making sure that yourvehicle continues to meet governmentemission standards. The OBD-II systemalso assists a service technician in properlyservicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected amalfunction. Temporary malfunctions maycause the service engine soon indicator toilluminate. Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2. Poor fuel quality or water in thefuel—the engine may misfire or runpoorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 192).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctions
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Fuel and Refueling

This equals the maximum loadedtrailer weight for this combination.
Note:The trailer tongue load isconsidered part of the payload foryour vehicle. Reduce the totalpayload by the final trailer tongueweight.
Note:Consult an authorized dealerto determine the maximum trailerweight allowed for your vehicle ifyou are not sure.
For additional information ontrailer weights, reference the RV& Trailer Towing Guide availableat your authorized dealer, oronline.
RV & Trailer Towing Guide Online
http://www.fleet.ford.com/towing-guides/Website
ESSENTIAL TOWING CHECKS
WARNING
Do not exceed the maximumpermissible nose weight, e.g. verticalweight on the tow ball. Failure toadhere to this warning could result in lossof vehicle control, serious personal injuryor death.
Follow these guidelines for safe towing:
•Do not tow a trailer until you drive yourvehicle at least 1,000 mi (1,600 km).
•Consult your local motor vehicle lawsfor towing a trailer.
•See the instructions included withtowing accessories for the properinstallation and adjustmentspecifications.
•Service your vehicle more frequently ifyou tow a trailer. See your scheduledmaintenance information.
•If you use a rental trailer, follow theinstructions the rental agency givesyou.
See Load limits in the Load Carryingchapter for load specification terms foundon the tire label and Safety Compliancelabel and instructions on calculating yourvehicle's load.
Vehicles with a diesel engine have anengine braking feature. See GeneralInformation (page 221).
Remember to account for the trailertongue weight as part of your vehicle loadwhen calculating the total vehicle weight.
Some vehicles will have the ability tomodify trailer towing features. SeeGeneral Information (page 111).
Trailer Towing Connector
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TowingE163167

•Front wheel toe may requirere-adjustment to prevent prematureuneven tire wear. Specifications are inthe Ford Workshop Manual.
•Headlight aim may requirere-adjustment.
•The tire air pressures recommendedfor general driving are on the vehicle’sSafety Certification Label. Themaximum cold inflation pressure forthe tire and associated load rating ison the tire sidewall. Tire air pressuremay require re-adjustment within thesepressure limits to accommodate theadditional weight of the snowplowinstallation.
•Federal and some local regulationsrequire additional exterior lamps forsnowplow-equipped vehicles. Consultyour authorized dealer for additionalinformation.
Operating the Vehicle with theSnowplow Attached
Note:Do not use your vehicle for snowremoval until you have driven at least500 mi (800 km).
Ford recommends vehicle speed does notexceed 45 mph (72 km/h) whensnowplowing.
The attached snowplow blade restrictsairflow to the radiator, and may cause theengine to run at a higher temperature:Attention to engine temperature isespecially important when outsidetemperatures are above freezing. Anglethe blade to maximize airflow to theradiator and monitor engine temperatureto determine whether a left or right angleprovides the best performance.
Follow the severe duty schedule in yourScheduled Maintenance information forengine oil and transmission fluid changeintervals.
Snowplowing with your AirbagEquipped Vehicle
WARNINGS
Do not attempt to service, repair, ormodify the airbag supplementalrestraint system (SRS) or its fuses.Contact an authorized dealer.
Additional equipment for examplesnowplow equipment may affect theperformance of the airbag sensorsincreasing the risk of injury. Please refer tothe Body Builders Layout Book forinstructions about the appropriateinstallation of additional equipment.
All occupants of the vehicle,including the driver, should alwaysproperly wear their seatbelt, evenwhen provided with an airbagsupplemental restraint system (SRS).
Your vehicle is equipped with a driver andpassenger airbag supplemental restraintsystem. The supplemental restraint systemwill activate in certain frontal and offsetfrontal collisions when the vehicle sustainssufficient frontal deceleration.
Careless or high speed driving whileplowing snow that results in sufficientvehicle decelerations can deploy theairbags. Such driving also increases the riskof accidents.
Never remove or defeat the trippingmechanisms designed into the snowremoval equipment by its manufacturer.Doing so may cause damage to the vehicleand the snow removal equipment as wellas possible airbag deployment.
Engine temperature while plowing
When driving with a plow, your engine mayrun at a higher temperature than normalbecause the attached snowplow blade willrestrict airflow to the radiator.
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Driving Hints

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline will provide warranty service, werecommend you return to your sellingauthorized dealer who wants to ensureyour continued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorizedto perform all warranty repairs. This meansthat, depending on the warranty repairneeded, you may have to take your vehicleto another authorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicleto the authorized dealer. Repairs will bemade using Ford or Motorcraft® parts, orremanufactured or other parts that areauthorized by Ford.
Away From Home
If you are away from home when yourvehicle needs service, contact the FordCustomer Relationship Center or use theonline resources listed below to find thenearest authorized dealer.
In the United States:
Mailing address
Ford Motor CompanyCustomer Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)(TDD for the hearing impaired:1-800-232-5952)
Additional information and resources areavailable online:
Website
www.owner.ford.com
These are some of the items that can befound online:
•U.S. dealer locator by Dealer Name,City/State or Zip Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Ford Extended Service Plans.
•Ford Genuine Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you arereceiving, follow these steps:
1. Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
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Customer Assistance

You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferredby California Civil Code Section 1793.22(b).You are also required to use BBB AUTOLINE before exercising rights or seekingremedies created by the FederalMagnuson-Moss Warranty Act, 15 U.S.C.sec. 2301 et seq. If you choose to seekredress by pursuing rights and remediesnot created by California Civil Code Section1793.22(b) or the Magnuson-MossWarranty Act, resort to BBB AUTO LINE isnot required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator willconsider the testimony provided and makea decision after the hearing.
Disputes submitted to the BBB AUTO LINEprogram are usually decided within fortydays after you file your claim with the BBB.You are not bound by the decision, andmay reject the decision and proceed tocourt where all findings of the BBB AutoLine dispute, and decision, are admissiblein the court action. Should you choose toaccept the BBB AUTO LINE decision, Fordis then bound by the decision, and mustcomply with the decision within 30 daysof receipt of your acceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application.You will be asked for your name andaddress, general information about yournew vehicle, information about yourwarranty concerns, and any steps you havealready taken to try to resolve them. ACustomer Claim Form will be mailed thatwill need to be completed, signed andreturned to the BBB along with proof ofownership. Upon receipt, the BBB willreview the claim for eligibility under theProgram Summary Guidelines.
You can get more information bycalling BBB AUTO LINE at1-800-955-5100, or writing to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Centerat 1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
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Customer Assistance

Brake fluid reservoir. See Brake Fluid Check (page 343).F.
Engine cooling system coolant reservoir (primary high-temperature coolingsystem). See Engine Coolant Check (page 336).G.
Battery. See Changing the 12V Battery (page 346).H.
Windshield washer fluid reservoir. See Washer Fluid Check (page 344).I.
Power steering fluid reservoir. See Power Steering Fluid Check (page 344).J.
Secondary cooling system coolant reservoir. See Engine Coolant Check (page336).K.
Battery. See Changing the 12V Battery (page 346).L.
Air filter assembly. See Changing the Engine Air Filter (page 357).M.
Scheduled Maintenance
The recommended scheduledmaintenance services are required becausethey are considered essential to the lifeand performance of your vehicle. SeeNormal Scheduled Maintenance (page576).
Use only recommended fuel, lubricants,fluids and service parts conforming to Fordspecifications. Motorcraft® parts aredesigned and built for best performancein your vehicle. See Capacities andSpecifications (page 427).
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Maintenance

If your vehicle is equipped with a dieselengine, an Intelligent Oil Life Monitor™calculates the proper oil change serviceinterval. When the information displayindicates: OIL CHANGE REQUIRED, changethe engine oil and oil filter. SeeInformation Displays (page 111).
The engine oil filter protects your engineby filtering harmful, abrasive or sludgeparticles and particles significantly smallerthan most available will-fit filters. SeeMotorcraft Parts (page 419).
1. Unscrew the oil filter and oil pan drainplug and wait for the oil to drain.
2. Replace the filter.
3. Reinstall the oil pan drain plug.
4. Refill the engine with new oil. SeeCapacities and Specifications (page427).
5. For diesel engines, you need to resetthe Intelligent Oil Life Monitor™. SeeInformation Displays (page 111).
Engine lubrication for severeservice operation
The following conditions define severeoperation for which engine operation withSAE 5W-40 API CJ-4 is recommended. Oiland oil filter change intervals will bedetermined by the Intelligent Oil LifeMonitor™ as noted previously.
•Frequent or extended idling (over 10minutes per hour of normal driving).
•Low-speed operation/stationary use.
•If vehicle is operated in sustainedambient temperatures below -9°F(-23°C) or above 100°F (38°C).
•Frequent low-speed operation,consistent heavy traffic less than25 mph (40 km/h).
•Operating in severe dust conditions.
•Operating the vehicle off road.
•Towing a trailer over 1,000 mi(1,600 km).
•Sustained, high-speed driving at GrossVehicle Weight Rating (maximumloaded weight for vehicle operation).
•Use of fuels with sulfur content otherthan ultra-low sulfur diesel (ULSD).
•Use of high-sulfur diesel fuel.
CHANGING THE COALESCER
FILTER ELEMENT
WARNING
Do not dispose of engine oil or oilfilters in the household refuse or thepublic sewage system. Use anauthorized waste disposal facility.
Do not clean or recondition the filterelement.
We recommend that you demand the useof genuine Ford and Motorcraft® partswhenever your vehicle requires scheduledmaintenance or repair. Use the correctspecification filter element. SeeMotorcraft Parts (page 418).
Note:Operating your vehicle without a filterelement or with an unapproved filterelement may result in damage to the turbocharger or exchanger and could lead toengine damage that may not be covered bythe vehicle Warranty.
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Maintenance