FORD F250 SUPER DUTY 2020 Owners Manual

Front Axle
Capacities
Quantity
Variant
2.75 qt (2.6 L)1
With Tremor package (with limited slip).
2.75 qt (2.6 L)
Without Tremor package (without limited
slip).
1 For complete refill of limited slip axles, add 5.4 fl oz. (160 ml) of Additive Friction Modifier
XL-3 or equivalent, meeting specification EST-M2C118-A. Include this friction modifier in
the total lube volume of 2.75 qt (2.6 L).
Materials Specification
Name
EST-M2C118-A
Motorcraft® Additive Friction Modifier(U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft®(Canada)
XL-3(U.S.)
CXL-3(Canada)
WSP-M2C197-A
Motorcraft® SAE 80W-90 Premium Rear Axle
Lubricant(U.S.)
Motorcraft® SAE 80W-90 Premium Axle Lubricant
/ Lubrifiant pour essieux de très haute qualité SAE
80W-90 Motorcraft®(Canada)
XY-80W90-QL(U.S.)
CXY-80W90-1L(Canada)
Rear Axle - 10.5
Capacities Quantity
Variant
3.3–3.5 qt (3.1– 3.3 L)
With Electronic Locking Differential.
3.5–3.6 qt (3.3– 3.4 L)
Without Electronic Locking Differential.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Capacities and Specifications

Materials
Specification
Name
WSS-M2C942-A
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant(U.S.)
Motorcraft® SAE 75W-85 Premium Synthetic
Hypoid Gear Lubricant / Huile synthétique de haute
qualité pour engrenages hypoïdes SAE 75W-85
Motorcraft®(Canada)
XY-75W85-QL(U.S. & Canada)
Rear Axle - 10.8
Capacities Quantity
Variant
3.6 qt (3.42 L)
All.
Materials Specification
Name
WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle
Lubricant(U.S.)
Motorcraft® SAE 75W-140 Synthetic Rear Axle
Lubricant / Lubrifiant synthétique pour pont arrière
SAE 75W-140 Motorcraft®(Canada)
XY-75W140-QL(U.S.)
CXY-75W140-1L(Canada)
Rear Axle - 11.8 (With HD Tow Option)
Capacities Quantity
Variant
3.78 qt (3.58 L)1
All.
1 For complete refill of limited slip axles, add 7.1 fl oz. (210 ml) of Additive Friction Modifier
XL-3 or equivalent, meeting specification EST-M2C118-A. Include this friction modifier in
the total lube volume of 3.78 qt (3.58 L).
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Capacities and Specifications

Materials
Specification
Name
EST-M2C118-A
Motorcraft® Additive Friction Modifier(U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft®(Canada)
XL-3(U.S.)
CXL-3(Canada)
WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle
Lubricant(U.S.)
Motorcraft® SAE 75W-140 Synthetic Rear Axle
Lubricant / Lubrifiant synthétique pour pont arrière
SAE 75W-140 Motorcraft®(Canada)
XY-75W140-QL(U.S.)
CXY-75W140-1L(Canada)
Rear Axle - 11.8 (Without HD Tow Option)
Capacities Quantity
Variant
3.78 qt (3.58 L)1
All.
1 For complete refill of limited slip axles, add 7.1 fl oz. (210 ml) of Additive Friction Modifier
XL-3 or equivalent, meeting specification EST-M2C118-A. Include this friction modifier in
the total lube volume of 3.78 qt (3.58 L).
Materials Specification
Name
EST-M2C118-A
Motorcraft® Additive Friction Modifier(U.S.)
Motorcraft® Additive Friction Modifier / Additif
modificateur de friction Motorcraft®(Canada)
XL-3(U.S.)
CXL-3(Canada)
WSP-M2C197-A
Motorcraft® SAE 80W-90 Premium Rear Axle
Lubricant(U.S.)
Motorcraft® SAE 80W-90 Premium Axle Lubricant
/ Lubrifiant pour essieux de très haute qualité SAE
80W-90 Motorcraft®(Canada)
XY-80W90-QL(U.S.)
CXY-80W90-1L(Canada)
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Capacities and Specifications

Washer Reservoir
Capacities
Quantity
Variant
Fill as required.
All.
Materials Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft®(Canada)
ZC-32-B2(U.S.)
CXC-37-A/B/D/F(Canada)
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized D.O.T. marking
for North America to make sure they have
the proper lamp performance, light
brightness, light pattern and safe visibility.
The correct bulbs will not damage the
lamp assembly or void the lamp assembly
warranty and will provide quality bulb
illumination time.
Exterior Lamps Power (Watt)
Specification
Lamp
60/55
H13/9008
Headlamp.
LED
LED
Headlamp.
5
W5W
Front side marker lamp.
40
9140
Front fog lamp.
LED
LED
Front fog lamp. 3
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Capacities and Specifications

Power (Watt)
Specification
Lamp
28/8
T20/7444NA
Front direction indicator and parking
lamp.
27/7
3157K
Rear lamp, brake lamp, and rear side
marker lamp. Low/Mid series. 1
21
WTY21W
Rear direction indicator lamp. Low/Mid
series. 1
LED
LED
Rear lamp, brake lamp, rear direction
indicator, rear side marker lamp and
reverse lamp. High series. 1
27/7
3157K
Rear lamp, brake lamp, rear direction
indicator and rear side marker lamp. 2
21
WT21W
Reversing lamp. Low/Mid series.
5
168
License plate lamp. Low series.
LED
LED
License plate lamp. High series.
12.8
912
Central high mounted cargo lamp.
LED
LED
Central high mounted cargo lamp.
LED
LED
Side direction indicator and mirror
clearance lamp.
LED
LED
Front clearance lamp.
LED
LED
Rear clearance lamp.
LED
LED
Front identification lamp.
LED
LED
Rear identification lamp.
LED
LED
Underhood lamp.
1 Pickup only.
2 Chassis cab only.
3 U.S. and Canada only
Note: LED lamps are not serviceable. See an authorized dealer if they fail.
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Interior Lamps
Power (Watt)
Specification
Lamp
LED
LED
Map lamp.
LED
LED
Glove compartment lamp.
LED
LED
Interior lamp.
LED
LED
Overhead console lamp.
Note: LED lamps are not serviceable. See an authorized dealer if they fail.
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CONNECTING THE VEHICLE TO
A MOBILE NETWORK
What Is the Modem
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the
FordPass app, you can access the
following services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in FordPass app.
• Automatic system updates.
Enabling the Modem Using
FordPass
1. Open the FordPass app on your device
and log in. 2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your
vehicle.
5. Switch the ignition on.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm the association of your vehicle
with your FordPass account.
Enabling the Modem Using the
Touchscreen Select the settings option on the
feature bar.
1. Select FordPass Connect.
2. Select
Connectivity Settings.
3. Switch connectivity features on.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Network Connectivity
(If Equipped)

NETWORK CONNECTIVITY – TROUBLESHOOTING
Wi-Fi Network
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same SSID.
•Use a unique name for your SSID,. Do not use the
default name unless it contains a unique identifier,
for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi hotspot
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi hotspot.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi hotspot or
open the windows that are facing the hotspot.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the hotspot.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door.
I cannot see a network in the
list of available networks
that I expect to see. –
Hidden network.
•Make the network visible and try again.
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Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
Hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use an more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
Mobile Network Possible Cause and Resolution
Symptom
–Modem is not enabled.
•Switch connectivity features on.
– Weak network signal.
•Move your vehicle closer to a place where the
network signal is not obstructed.
I cannot confirm the
connection of the modem
with the FordPass account.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Network Connectivity (If Equipped)

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Press the button to enter the
settings menu.
1. Select Connectivity Features.
2. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Select
Settings.
4. Make sure that you have Wi-Fi visibility
switched on.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
Note: The SSID is the hotspot name.
4. Scroll to
Hide password.
5. Uncheck the box.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot. Note:
The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD Press the button to enter the
settings menu.
1. Select
Connectivity Features.
2. Select
Vehicle Hotspot.
3. Select
Settings.
4. Select
SSID: ___.
5. Enter your required SSID.
6. Select
Done.
7. Select
Password: ___.
8. Enter your required password.
9. Select
Done.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Vehicle Wi-Fi Hotspot
(If Equipped)