service FORD F350 2000 Workshop Manual
[x] Cancel search | Manufacturer: FORD, Model Year: 2000, Model line: F350, Model: FORD F350 2000Pages: 256, PDF Size: 1.82 MB
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dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes
•available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford and Lincoln Mercury cars and Ford and Lincoln
Mercury light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
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Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•three consumer representatives
•a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•the file number assigned to your application
•the toll-free phone number of the DSB’s independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•legible copies of all documents and maintenance or repair orders
relevant to the case
•the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
•the date of repair(s) and mileage at the time of occurrence(s)
•the current mileage
•the name of the dealer(s) who sold or serviced the vehicle
•a brief description of your unresolved concern
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You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
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The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford’s rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
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the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle’s operation.)
•Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio:
Make checks payable to:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holders only
Obtaining a French owner’s guide
French Owner’s Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer assistance
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calibration .................................24
set zone adjustment .................23
Console ........................................66
Controls
power seat .................................73
Coolant
checking and adding ..............182
refill capacities .................185,222
specifications ...................225,227
Cruise control
(see Speed control) ....................56
Customer Assistance ................145
Ford accessories for your
vehicle .....................................241
Ford Extended
Service Plan ............................234
Getting assistance outside
the U.S. and Canada ..............240
Getting roadside assistance ...145
Getting the
service you need ....................234
Ordering additional
owner’s literature ...................245
The Dispute
Settlement Board ...................237
Utilizing the Mediation/
Arbitration Program ...............240
Daytime running lamps
(see Lamps) ................................25
Dipstick
automatic
transmission fluid ...................189
engine oil .................................176
Doors
door ajar warning .....................15
lubricant specifications ..........225
Driveline universal joint
and slip yoke .............................194
Driving under special
conditions ...........................130,131
mud ..........................................130
sand .........................................130snow and ice ...........................131
through water ..................130,134
Emergencies, roadside
jump-starting ..........................166
Emission control system ..........210
Engine .................................227,228
check engine/
service engine soon light ....10,11
cleaning ...................................219
coolant .....................................182
diesel ...........................................3
fail-safe coolant ......................186
idle speed control ...................194
lubrication
specifications ...................225,227
refill capacities ........................222
service points ..........................175
starting after a collision .........146
Engine block heater .................107
Engine oil ..................................176
checking and adding ..............176
dipstick ....................................176
filter, specifications .........178,222
recommendations ...................178
refill capacities ........................222
specifications ...................225,227
Exhaust fumes ..........................107
Fail safe cooling ........................186
Fluid capacities .........................222
Four-Wheel Drive vehicles ..14,123
control trac ...............................26
description ..............................127
driving off road .......................129
electronic shift ............26,123,127
indicator light ....................15,124
lever operated shift ................125
manual locking hubs ..............124
preparing to drive your
vehicle .....................................113
Fuel ............................................202
calculating fuel economy .......207
cap ...........................................206
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replacing
bulbs ............212,213,214,215,216
Lane change indicator
(see Turn signal) ........................56
Lights, warning and indicator ....10
air bag ........................................13
anti-lock brakes (ABS) .....14,110
brake ..........................................13
charging system ........................14
check coolant ............................15
cruise indicator .........................15
door ajar ....................................15
engine oil pressure ...................15
high beam .................................14
low fuel ......................................10
safety belt .................................13
service engine soon .............10,11
turn signal indicator .................14
Load limits .................................132
GAWR ......................................132
GVWR ......................................132
trailer towing ..........................132
Loading instructions .................134
Locks
childproof ..................................64
Lubricant specifications ....225,227
Lumbar support, seats ...............75
Manual transmission .................117
fluid capacities ........................222
lubricant specifications ..........227
reverse .....................................121
Message center ...........................20
english/metric button ...............20
menu button .............................20
Mirrors .........................................66
fold away ...................................65
heated ........................................65
side view mirrors (power) .......64
Motorcraft parts .................206,222
Octane rating ............................204
Odometer .....................................18
Oil (see Engine oil) ..................176Overdrive .....................................61
Panic alarm feature, remote
entry system ................................68
Parking brake ............................111
Parts (see Motorcraft parts) ....222
Power distribution box
(see Fuses) ...............................152
Power door locks ........................63
Power steering ..........................112
fluid, checking and adding ....188
fluid, refill capacity ................222
fluid, specifications ..........225,227
Preparing to
drive your vehicle .....................113
Radio ............................................32
Relays ........................................147
Remote entry system ............67,68
illuminated entry ......................69
locking/unlocking doors ...........67
panic alarm ...............................68
replacement/additional
transmitters ..........................70,71
replacing the batteries .............68
Safety belts (see Safety
restraints) ...........16,75,77,78,79,81
Safety defects, reporting ..........246
Safety restraints ......75,77,78,79,81
belt minder ...............................84
cleaning the safety belts ...87,221
extension assembly ..................83
for adults .........................77,78,79
for children ..........................96,97
lap belt ......................................82
warning light
and chime ...................13,16,83,84
Safety seats for children ............98
Seat belts
(see Safety restraints) ...............75
Seats ............................................72
child safety seats ......................98
cleaning ...................................221
Servicing your vehicle ..............172
Index
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Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity Refer toRefill capacitiesin theCapacities
and specificationschapter.
Engine oil (includes
filter change)5.7L (6.0 quarts). Use Motorcraft SAE 5W-30
Super Premium Motor Oil, Ford specification
WSS-M2C153-G.
Tire size and pressure Refer to the Certification Label inside of
driver’s door
Hood release Pull handle under the left side of the
instrument panel.
Coolant capacity Refer toRefill capacitiesin theCapacities
and specificationschapter.
Power steering fluid
capacityFill to line on reservoir. Use Motorcraft
MERCONAT F.
Manual transmission
(5-speed)
23.2L (3.4 quarts). Use Synthetic MERCON
AT F.3
Manual transmission
(6-speed)25.5L (5.8 quarts). Use Motorcraft MERCON
AT F.3
Automatic
transmission fluid
capacity
2
16.7L (17.7 quarts). Use Motorcraft MERCON
AT F.4
1
Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONand MERCONV are not interchangeable. DO NOT
mix MERCONand MERCONV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. Check the container to verify the fluid being added is of the
correct type. Refer to your Scheduled Maintenance Guide to determine
the correct service interval.
Some transmission fluids may be labeled as dual usage, such as
MERCONand MERCONV. These dual usage fluids are not to be used
in an automatic transmission that requires use of the MERCONtype
Filling station information
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fluid. However, these dual usage fluids may be used in transmissions that
require the MERCONV type fluid.
MERCONand MERCONV type fluids are not interchangeable.
DO NOT mix MERCONand MERCONV. Use of a transmission
fluid that indicates dual usage (MERCONand MERCONV) in
an automatic transmission application requiring MERCONmay
cause transmission damage. Use of any fluid other than the
recommended fluid may cause transmission damage.
3Service refill capacity is determined by filling the transmission to the
bottom of the filler hole with the vehicle on a level surface.
4Indicates only approximate dry-fill capacity. Some applications may
vary based on cooler size and if equipped with in-tank cooler. The
amount of transmission fluid and fluid level should be set by the
indication on the dipstick’s normal operating range.
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