fuel FORD F350 2003 Owner's Manual

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Roadside Emergencies
175
ProCarManuals.com

Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
Roadside Emergencies
176
ProCarManuals.com

This switch is located in the front
passenger’s footwell, by the kick
panel access cover.
To reset the switch:
1. Turn the ignition OFF.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition ON.
5. Wait a few seconds and return
the key to OFF.
6. Make another check of leaks.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
15
Roadside Emergencies
177
ProCarManuals.com

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
12 20A* Cigar lighter / OBD II
13 5A* Power mirrors/switches
14 15A* Daytime running lamps (DRL)
15—Not used
16—Not used
17 15A* Exterior lamps
18 20A* Turn lamps/Brake on-off switch (high)
19 10A* Body security module/4x4 module
20 10A* Fuel Injection Control Module (FICM)
relay (Diesel engine only)
21—Not used
22 20A* Engine control
23 20A* Engine control (gasoline engine only),
Climate control (Diesel engine only)
24 2A* Brake pressure switch/Speed control
25 10A* 4-Wheel Anti-lock Brake System (4WABS)
module, Variable Fan Control (VFC)
(Diesel engine only)
26 10A* Air bags
27 15A* Ignition switch Run feed
28 10A* EATC module/Front blower relay coil
29 10A* Customer access
30 15A* Highbeam headlamps
31 15A* Clutch interlock switch (manual
transmissions only), Transmission range
sensor (automatic transmissions only)
then to starter relay coil (all
transmissions), 4x4
32 5A* Radio (start)
33 15A* Front wiper
34 10A* Brake on-off switch
35 10A* Instrument cluster
Roadside Emergencies
180
ProCarManuals.com

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
36 10A* PCM Memory
37 15A* Horn
38 20A* Trailer tow park lamps
39 15A* Trailer tow back-up lamps
40 20A* Fuel pump
41 10A* Instrument cluster
42 15A* Delayed accessory
43 10A* Fog lamps
44—Not used
45 10A* Ignition switch Run/Start feed
46 10A* Left-hand lowbeam
47 10A* Right-hand lowbeam
48—Not used
101 30A** Trailer tow electric brake
102 30A** Door locks/Body security module
103 50A** Ignition switch (gasoline engine only),
FICM power (Diesel engine only)
104 40A** Heated backlight
105 30A** Fuel heater (Diesel engine only)
106 30A** Front wiper main
107 40A** Front blower motor
108—Not used
109 30A** Heated seats
110 50A** Ignition switch
111 30A** 4WD/Shift on the fly
112 30A** Left-hand power seats
113 30A** Starter motor
114 30A** Right-hand power seats
115 20A** Trailer tow battery charge
116 30A** Ignition switch
601 30A CB*** Window motors, Moonroof
Roadside Emergencies
181
ProCarManuals.com

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
602 60A** 4WABS module
210—Not used
211—Backup lamps relay (Diesel engine only)
212—Not used
301—Front blower motor relay
302—Powertrain Control Module (PCM) relay
303—Fuel heater relay (Diesel engine only)
304—Heated backlight relay
305—Trailer tow battery charge relay
306—Delayed accessory relay
307—Starter relay
* Mini Fuses ** Maxi Fuses ***Circuit Breaker
Note: (Diesel engine only)The Fuel Injection Control Module (FICM)
logic 15A mini-fuse is located in the underhood relay block.
CHANGING A FLAT TIRE
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may
compromise the integrity of your tires. The use of tire sealants
may also affect your tire pressure monitoring system (if equipped).
Spare tire information
Your vehicle may be equipped with a spare tire that can be used as
either a spare or a regular tire. The spare tire is not equipped with wheel
trim. The wheel trim from the original wheel/tire may be used on the
spare.
Roadside Emergencies
182
ProCarManuals.com

3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.Do notuse fuel lines, engine rocker
covers or the intake manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
+–+–
+–+–
Roadside Emergencies
195
ProCarManuals.com

The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Customer Assistance
206
ProCarManuals.com

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
Cleaning
209
ProCarManuals.com

PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),
which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Ford Extra Strength Tar and Road Oil
Removal (B7A-19520–AA), available from your dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
that require cleaning and pressure rinse clean.
•Cover the highlighted areas to prevent water damage when cleaning
the engine.
Cleaning
210
ProCarManuals.com