Your satisfaction is our #1 goal. If you have questions or concerns about
your vehicle, we suggest you follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center.
In the United States:
Ford Motor Company
Fleet Information Center P.O. Box 6248
Dearborn, MI 48126 1-800-343-5338
For the hearing- or speech-impaired: Please contact the
Telecommunication Relay Service by dialing 711
www.fleet.ford.com
In Canada:
Customer Relationship CentreFord Motor Companyof Canada, Limited P.O. Box 2000
Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD)
TDD for hearing impaired 1-888-658-6805
M-F 8:30 AM - 8:00 PM (ET) www.ford.ca
In the Asia Pacific Region, Caribbean,
Central America, Israel and Sub-Saharan Africa:
Ford Motor Company
Ford Export Operations
Attention: Owner Relations 1555 Fairlane Drive
Fairlane Business Park #3 Allen Park, MI 48101
Telephone: (313) 594-4857 Fax: (313) 390-0804
E-mail: www.me.ford.com
In Puerto Rico and Virgin Islands:
Ford International Business
Development, Inc.
Customer Relationship Center P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
Telephone: 800-841-3673 (FORD)Fax: (313) 390-0804 [email protected]
In Middle East:
Ford Middle East
Customer Relationship Center P.O. Box 21470
Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: [email protected]
