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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oilAs indicated by the message center: do not
exceed one year or 10,000 miles (16,000 km)
Engine coolant,
initial change6 years or 100,000 miles (160,000 km)
(whichever comes first)
Engine coolant, after
initial changeEvery 3 years or 50,000 miles (80,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Scheduled Maintenance
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911 Assist™ ................................69
A
Accessing call history/phone
book during active call ...............52
Accessing your media menu
features ........................................80
Accessing your phone menu
features ........................................56
Active call menu options ...........52
Advanced menu options .......64, 86
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ................................64
AdvanceTrac ..............................243
Airbag supplemental restraint
system ........................170, 179, 182
and child safety seats ............172
description ..............170, 179, 182
disposal ....................................185
driver airbag ............172, 180, 183
indicator light .................179, 185
operation .................172, 180, 183
passenger airbag .....172, 180, 183
side airbag ...............................179
Air cleaner filter .......320–321, 324
Ambient mood/lighting .............109
Antifreeze (see Engine
coolant) .....................................302
Anti-lock brake system (see
Brakes) ......................................241
Anti-theft system ..............144, 146
arming the system ..........145–146
disarming a triggered
system .....................................146
triggering .................................146AppLink™ ...................................74
Armrests ....................................151
Audio system (see Radio) ...24, 29
Automatic transmission ....249, 251
driving an automatic
overdrive .................................249
fluid, adding ............................319
fluid, checking ........................319
Auxiliary input jack (Line in) ....33
Auxiliary powerpoint ................121
B
Battery .......................................300
acid, treating emergencies .....300
jumping a disabled battery ....274
maintenance-free ....................300
replacement, specifications ...324
servicing ..................................300
Belt-Minder.............................165
Blind spot mirror ......................256
Booster seats .............................200
Brakes ................................240–241
anti-lock ...................................241
anti-lock brake system (ABS)
warning light ...........................241
fluid, checking and adding ....319
fluid, refill capacities ..............325
fluid, specifications .................325
lubricant specifications ..........325
parking ....................................242
shift interlock ..........................247
Break-in period .............................5
Bulbs ..........................................110
C
Capacities for refilling fluids ....325
Index
354
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Cell phone use ..............................8
Changing a tire .........................268
Child safety seats ......................190
attaching with tether straps ..197
in front seat ............................191
in rear seat ..............................191
LATCH .....................................194
recommendations ...................188
Child safety seats - booster
seats ...........................................200
Cleaning your vehicle
engine compartment ..............289
instrument panel ....................291
interior .....................................292
plastic parts ............................290
washing ....................................287
waxing .....................................287
wheels ......................................288
wiper blades ............................290
Clock ................................20, 24, 29
Clutch
fluid ..........................................319
operation while driving ..........252
recommended shift speeds ....252
Connecting a digital media
player to SYNC.........................76
Console ......................................121
Controls
steering column ......................128
Coolant
checking and adding ..............302
refill capacities ................306, 325
specifications ..........................325
Cruise control (see Speed
control) ......................................126Customer Assistance ................258
Ford Extended Service
Plan ..................................333, 336
Getting assistance outside the
U.S. and Canada .....................283
Getting roadside assistance ...258
Getting the service you
need .........................................279
Ordering additional owner’s
literature .................................285
Utilizing the
Mediation/Arbitration
Program ...................................283
D
Daytime running lamps (see
Lamps) .......................................106
Dipstick
automatic transmission
fluid ..........................................319
engine oil .................................298
Doors
central unlocking ....................134
Driving under special
conditions ..................................251
through water .........................257
E
Electronic message center .........18
Emergencies, roadside
jump-starting ..........................274
running out of fuel .........273, 311
Emission control system ..........316
End user license agreement ......93
Engine ................................327–328
cleaning ...................................289
Index
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coolant .....................................302
idle speed control ...................300
lubrication specifications .......325
refill capacities ........................325
service points ..................296–297
Engine block heater .................239
Engine fan .................................296
Engine oil ..................................298
checking and adding ..............298
dipstick ....................................298
filter, specifications ........299, 324
recommendations ...................299
refill capacities ........................325
specifications ..........................325
Event data recording ....................6
Exhaust fumes ..........................238
F
Fan, Engine Cooling .........294, 296
Floor mats .........................129, 131
Fluid capacities .........................325
Fuel ............................................307
calculating fuel economy .......313
cap ...........................................309
capacity ...................................325
choosing the right fuel ...........310
detergent in fuel .....................311
filler funnel .............................311
filling your vehicle with
fuel ...........................307, 309, 313
filter, specifications ........307, 324
fuel pump shut-off ..................260
improving fuel economy ........313
octane rating ...........310, 327–328
quality ......................................311
running out of fuel .........273, 311
safety information relating to
automotive fuels .....................307
Fuel and distance computer ......18outside temperature
indicator ....................................18
to empty indicator ....................18
trip distance ..............................18
trip/reset button .......................18
Fuses ..................................260–261
G
Gas cap (see Fuel cap) ............309
Gas mileage (see Fuel
economy) ...................................313
Gauges .........................................17
odometer ...................................18
trip odometer ............................18
H
Hazard flashers .........................259
Headlamps .................................105
aiming ......................................106
bulb specifications ..................110
daytime running lights ...........106
high beam ...............................105
replacing bulbs .......................111
turning on and off ..................105
Head restraints .........................147
Heating
heating and air conditioning
system .....................................101
Hill start assist ..........................254
Hood ..........................................295
I
Ignition .......................233, 327–328
Infant seats (see Safety
seats) .........................................190
Index
356
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Inspection/maintenance (I/M)
testing ........................................318
Instrument panel
cleaning ...................................291
cluster ........................................12
lighting up panel and
interior .....................................106
Intelligent Access Key ..............132
Intelligent Access with push
button start ...............................138
J
Jack ............................................268
positioning ...............................268
storage .....................................268
Joining two calls
(multiparty/conference call) ......52
Jump-starting your vehicle ......274
K
Keyless entry system
autolock ...........................134–135
Keys ...................................131, 146
positions of the ignition .........233
L
Lamps
bulb replacement
specifications chart ................110
daytime running light .............106
headlamps ...............................105
instrument panel, dimming ...106
interior lamps .........108–109, 111
replacing bulbs .......................111
LATCH anchors .........................194
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........241Load limits .................................224
Locks
autolock ...........................134–135
childproof ................................136
Lubricant specifications ...........325
Lug nuts ....................................273
M
Manual transmission .................252
fluid capacities ........................325
lubricant specifications ..........325
reverse .....................................253
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ............................85
Media menu layout .....................79
Message center ...........................18
warning messages .....................20
Mirrors ...............................124–125
automatic dimming rearview
mirror ......................................124
heated ......................................125
side view mirrors (power) .....125
signal .......................................126
Moon roof ..................................128
Motorcraftparts ..............293, 324
O
Octane rating ............................310
Oil (see Engine oil) ..................298
P
Pairing other phones ..................49
Pairing your phone for the first
time ..............................................48
Index
357
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Owners Guide, 3rd Printing
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Parking brake ............................242
Parts (see Motorcraft
parts) .........................................324
Passenger Occupant
Classification Sensor .................157
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ............................63
Phone dependent features .........47
Phone menu layout ....................55
Phone redial ................................56
Playing music (by artist,
album, genre, playlist, tracks,
similar) ........................................81
Power distribution box (see
Fuses) ........................................264
Power door locks ......................133
Power mirrors ...........................125
Powerpoint ................................121
Power steering ..................246–247
Power Windows .........................122
Privacy information ....................44
Push button start system .........236
Putting a call on/off hold ...........52
R
Radio ......................................24, 29
Receiving a text message ...........58
Recommendations for
attaching safety restraints for
children ......................................188
Relays ........................................260
Remote entry system ...............138
illuminated entry ....................144locking/unlocking doors .........140
opening the trunk ...................140
replacement/additional
transmitters .....................142, 144
replacing the batteries ...........140
Roadside assistance ..................258
S
Safety belts (see Safety
restraints) ..........159, 161–162, 164
Safety defects, reporting ..........286
Safety information ......................44
Safety
restraints ...........159, 161–162, 164
Belt-Minder...........................165
extension assembly ................164
for adults .........................161–162
for children .............................186
Occupant Classification
Sensor ......................................157
warning light and chime ........165
Safety restraints - LATCH
anchors ......................................194
Safety seats for children ..........190
Safety Compliance
Certification Label ....................328
Satellite Radio Information ........39
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............343
Seats ..........................................147
child safety seats ....................190
heated ......................................152
SecuriLock passive anti-theft
system ........................................144
Selecting your media source
(USB, Line in, BT audio) ...........80
Index
358
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Owners Guide, 3rd Printing
USA(fus)
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Servicing your vehicle ..............294
Setting the clock .............20, 24, 29
Side air curtain .........................182
SOS Post Crash Alert ...............185
Spark plugs,
specifications .............324, 327–328
Specification chart,
lubricants ...................................325
Speed control ............................126
Starting your
vehicle ........................233–234, 236
jump starting ..........................274
push button start system .......236
Steering
speed sensitive .......................247
Steering wheel
controls ....................................128
tilting .......................................121
SYNCAppLink™ ......................74
SYNCcustomer support ...........93
SYNC..........................................42
SYNCServices ...........................66
T
Text messaging ...........................58
Text messaging (sending,
downloading, deleting) .........58, 60
Tilt steering wheel ....................121
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....220
Tires ...........................205–206, 268
alignment ................................214
care ..........................................209
changing ..........................268, 270checking the pressure ............209
inflating ...................................207
label .........................................219
replacing ..................................211
rotating ....................................214
safety practices .......................213
sidewall information ...............215
snow tires and chains ............224
spare tire .................................268
terminology .............................206
tire grades ...............................206
treadwear ........................205, 210
Towing .......................................230
recreational towing .................230
trailer towing ..........................230
wrecker ....................................277
Traffic, Directions and
Information ..................................66
Transmission
automatic operation ...............249
brake-shift interlock (BSI) ....247
fluid, checking and adding
(automatic) .............................319
fluid, checking and adding
(manual) .................................320
fluid, refill capacities ..............325
lubricant specifications ..........325
manual operation ....................252
Trunk
remote release ........................140
Turn signal ................................108
U
USB port ......................................35
Using privacy mode ....................52
V
Vehicle health report ..................72
Index
359
2012 Fiesta(fie)
Owners Guide, 3rd Printing
USA(fus)
ProCarManuals.com