phone FORD FIESTA 2013 Workshop Manual

USB/Media Issues
Issue Possible
Cause(s)Possible Solution(s)
Bluetooth audio
does not stream.•Thisisa
phone-dependent
feature, OR
•The device is
not connected.Make sure the device is
connected to SYNC and that you
have pressed play on your
device.
SYNC does not
recognize music
that is on my
device.•Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
•The file may be
corrupted, OR
•The song may
have copyright
protection which
does not allow it
to play.•Make sure that all song details
are populated.
•Some devices require you to
change the USB settings from
mass storage to MTP class.
328SYNC®
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Vehicle Health Report/Services (Traffic, Directions and
Information) Issues
Issue Possible
Cause(s)Possible Solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use
it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use
it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
SYNC®329
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Voice Command Issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that SYNC’s
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system
may not be
reading the name
the same way you
are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying the
complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
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Voice Command Issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•Contacts in
your phonebook
may be very short
and similar, or
they may contain
special
characters, OR
•Your
phonebook
contacts may be
saved in CAPS.•Review the phone voice
commands at the beginning of
the phone section.
•Make sure you are saying the
contacts exactly as listed. For
example, if a contact is saved as
Joe Wilson, say “Call Joe
Wilson”.
•The system works better if
you list full names, such as “Joe
Wilson” rather than “Joe”.
•Do not use special characters
such as 123 or ICE, as the
system does not recognize them.
•If contacts are saved in CAPS,
you have to spell them. JAKE
requires you to say, “Call
J-A-K-E”.
SYNC®331
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911 Assist™ ..............................304
A
ABS (see Brakes) .....................155
Accessing call history/phone
book during active call .............293
Accessing your media menu
features ......................................317
Accessing your phone menu
features ......................................295
Active call menu options .........293
Advanced menu options ...302, 323
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................302
Airbag supplemental restraint
system ..........................................44
and child safety seats ..............46
description ................................44
disposal ......................................55
driver airbag ..............................44
passenger airbag .......................44
side airbag ...........................44, 51
Air cleaner filter ...............211, 261
Air conditioning ........................114
manual heating and air
conditioning system ...............114
Air filter .....................................202
Air filter, cabin ..........................118
Ambient mood/lighting ...............81
Antifreeze (see Engine
coolant) .....................................203
Anti-lock brake system
(see Brakes) ..............................155
Anti-theft system ........................70arming the system ..............70, 72
disarming a triggered
system .......................................72
AppLink™ .................................312
Audio system
Single CD ........................102, 104
Audio system
(see Radio) ........................102, 104
Automatic transmission ............146
fluid, adding ............................205
fluid, checking ........................205
Selectshift (SST) ....................148
Auxiliary input jack
(Line in) ....................................109
Auxiliary powerpoint ................128
B
Battery ...............................202, 207
acid, treating emergencies .....207
jumping a disabled battery ....180
maintenance-free ....................207
replacement, specifications ...261
servicing ..................................207
Booster seats ...............................21
Brakes ........................................155
anti-lock ...................................155
anti-lock brake system (ABS)
warning light ...........................155
brake warning light ................155
fluid, checking and adding ....206
fluid, refill capacities ..............259
fluid, specifications .................259
parking ....................................156
shift interlock ..........................149
C
Capacities for refilling fluids ....259
CD ......................................102, 104
340Index
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CD player ..................................100
Cell phone use ............................15
Changing a tire .........................252
Child safety restraints ................27
Child safety seats
attaching with tether straps ....29
automatic locking mode
(retractor) .................................36
LATCH .......................................27
Child safety seats - booster
seats .............................................21
Cleaning your vehicle ...............222
engine compartment ..............224
instrument panel ....................226
interior .....................................225
plastic parts ............................223
washing ....................................222
waxing .....................................224
wheels ......................................227
wiper blades ............................225
Climate control (see Air
conditioning or Heating) ..........114
Clock ............................95, 102, 104
Clutch
fluid ..........................................206
fluid reservoir .........................202
operation while driving ..........151
recommended shift speeds ....151
Console ......................................129
Coolant ......................................203
checking and adding ..............203
recovery reservoir ..................202
refill capacities ........................259
specifications ..........................259
Customer Assistance ................178
Ford Extended
Service Plan ....................266, 268
Getting roadside assistance ...178Getting the service
you need .................................183
Ordering additional owner’s
literature .................................189
Utilizing the
Mediation/Arbitration
Program ...................................187
D
Defrost .......................................114
rear window ............................117
Dipstick
automatic transmission
fluid ..........................................205
engine oil .................................202
Doors
central unlocking ................62, 65
Driving under special
conditions ..................................150
through water .........................175
E
Electronic message center .........94
Electronic stability control ......159
Emergencies, roadside
jump-starting ..........................180
running out of fuel .................138
Emission control system ..........142
End user license agreement ....332
Engine ........................................258
cleaning ...................................224
coolant .....................................203
idle speed control ...................207
lubrication specifications .......259
refill capacities ........................259
service points ..........................202
Engine block heater .................134
Index341
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K
Keyless entry system
autolock .....................................66
Keys .............................................57
positions of the ignition .........130
L
Lamps
bulb replacement
specifications chart ................220
interior lamps ...........................80
replacing bulbs .......................214
LATCH anchors ...........................27
Lights, warning and indicator ....88
Load limits .................................164
Locks
autolock .....................................66
childproof ..................................32
Lubricant specifications ...........259
Lug nuts ....................................257
M
Manual transmission .................151
fluid capacities ........................259
lubricant specifications ..........259
reverse .....................................152
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................322
Message center ...........................94
warning messages .....................96
Mirrors ...................................84–85
side view mirrors (power) .......84
Moon roof ....................................86
Motorcraft® parts .............222, 261O
Octane rating ............................137
P
Pairing other phones ................291
Pairing your phone for the first
time ............................................290
Parking brake ............................156
Parts
(see Motorcraft® parts) ..........261
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................301
Phone redial ..............................295
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................319
Power distribution box
(see Fuses) .......................192, 202
Power door locks ........................62
Power mirrors .............................84
Powerpoint ................................128
Power steering ..........................162
Power Windows ...........................82
Privacy information ..................287
Push button start system .........131
Putting a call on/off hold .........293
R
Radio ..................................102, 104
Single CD ........................102, 104
Radio reception .........................100
Rear window defroster .............114
Index343
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T
Temperature control
(see Climate control) ...............114
Text messaging .........................297
Text messaging (sending,
downloading, deleting) .....297, 299
Tilt steering wheel ......................73
Tires ...................................231, 252
alignment ................................245
care ..........................................231
changing ..................................252
checking the pressure ............241
inflating ...................................239
label .........................................238
replacing ..................................243
rotating ....................................246
safety practices .......................245
sidewall information ...............233
snow tires and chains ............246
spare tire .................................252
terminology .............................232
tire grades ...............................232
treadwear ........................231, 241
Towing .......................................170
recreational towing .................171
trailer towing ..........................170
wrecker ....................................170
Traction control ........................157
Traffic, Directions and
Information ................................309
Transmission
brake-shift interlock (BSI) ....149
fluid, checking and adding
(automatic) .............................205
fluid, checking and adding
(manual) .................................206
fluid, refill capacities ..............259lubricant specifications ..........259
Trunk ...........................................68
remote release ..........................64
Turn signal ..................................79
U
USB port ....................................110
Using privacy mode ..................293
V
Vehicle health report ................307
Vehicle Identification Number
(VIN) ..........................................261
Vehicle loading ..........................164
Ventilating your vehicle ...........134
Voice commands in media
mode ..........................................315
Voice commands in phone
mode ..........................................291
W
Warning lights (see Lights) .......88
Washer fluid ..............................207
reservoir ..................................202
Water, Driving through .............175
Windows
power .........................................82
rear wiper/washer .....................77
Windshield washer fluid and
wipers
checking and adding fluid .....207
replacing wiper blades ...........210
Wrecker towing .........................170
Index345
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